Define message extension action commands

Before creating the action command, you must decide the following factors:

  1. Where can the action command be triggered from?
  2. How is the dialog (referred as task module in TeamsJS v1.x) created?
  3. Is the final message or card sent to the channel from a bot, or is the message or card inserted into the compose message area for the user to submit?

See the following video to learn how to define message extension action commands:


Select action command invoke locations

First, you must decide the location from where your action command must be invoked. When you specify the context property in your app manifest (previously called Teams app manifest), your command can be invoked from one or more of the following locations:

  • Compose message area: The buttons at the bottom of the compose message area.

    Commands context = compose

  • Command box: By using / in the command box. For example, /your-app-name. If you're using the classic Teams, action command is invoked by @mentioning in the command box. For example, @your-app-name.

    Commands context = commandBox

    Note

    If a message extension is invoked from the command box, you can't respond with a bot message inserted directly into the conversation.

  • Message: Directly from an existing message through the ... overflow menu on a message.

    Commands context = message

    Note

    • The initial invoke to your bot includes a JSON object containing the message from which it was invoked. You can process the message before presenting a dialog.

    • When the user selects ellipses , an overflow menu is displayed. However, by default, message actions for apps created by you for your organization or third-party apps aren't displayed. After the user selects More actions, they can see the message actions and select the required option. The respective message action is displayed in the overflow menu. The overflow menu displays the three most recent message actions. You can't pin the message action to be displayed.

The following image displays the locations from where action command is invoked:

Action command invoke locations

Select how to create your dialog

In addition to selecting where your command can be invoked from, you must also select how to populate the form in the dialog for your users. You have the following three options for creating the form that is rendered inside the dialog:

  • Static list of parameters: This is the simplest method. You can define a list of parameters in your app manifest the Teams client renders, but can't control the formatting in this case.
  • Adaptive Card: You can select to use an Adaptive Card, which provides greater control over the UI, but still limits you on the available controls and formatting options.
  • Embedded web view: You can select to embed a custom web view in the dialog to have a complete control over the UI and controls.

If you select to create the dialog with a static list of parameters and when the user submits the dialog, the message extension is called. When using an embedded web view or an Adaptive Card, your message extension must handle an initial invoke event from the user, create the dialog, and return it back to the client.

Select how the final message is sent

In most cases, the action command results in a card inserted into the compose message box. The user can send it into the channel or chat. In this case, the message comes from the user, and the bot can't edit or update the card further.

If the message extension is invoked from the compose box or directly from a message, your web service can insert the final response directly into the channel or chat. In this case, the Adaptive Card comes from the bot, the bot updates it, and replies to the conversation thread if needed. You must add the bot object to the app manifest using the same ID and defining the appropriate scopes.

Create action command using Developer Portal

You can create an action command using Teams Toolkit and Developer Portal for Teams.

To create an action-based message extension using Teams Toolkit, follow these steps:

  1. Open Visual Studio Code.
  2. From the left pane, Select Teams Toolkit.
  3. Select Create a New App.
  4. Select Message Extension.
  5. Select Collect From Input and Process Data.
  6. Select a programming language.
  7. Select Default folder.
  8. Enter the name of your app and select Enter.

Teams Toolkit scaffolds your project and creates an action message extension.

Code snippets

The following code provides an example of action-based for message extensions:

protected override Task<MessagingExtensionActionResponse> OnTeamsMessagingExtensionFetchTaskAsync(ITurnContext<IInvokeActivity> turnContext, MessagingExtensionAction action, CancellationToken cancellationToken)
        {
            // Handle different actions using switch.
            switch (action.CommandId)
            {
                case "HTML":
                    return new MessagingExtensionActionResponse
                    {
                        Task = new TaskModuleContinueResponse
                        {
                            Value = new TaskModuleTaskInfo
                            {
                                Height = 200,
                                Width = 400,
                                Title = "Task Module HTML Page",
                                Url = baseUrl + "/htmlpage.html",
                            },
                        },
                    };
                default:
                    string memberName = "";
                    var member = await TeamsInfo.GetMemberAsync(turnContext, turnContext.Activity.From.Id, cancellationToken);
                    memberName = member.Name;
                    return new MessagingExtensionActionResponse
                    {
                        Task = new TaskModuleContinueResponse
                        {
                            Value = new TaskModuleTaskInfo
                            {
                                Card = <<AdaptiveAction card json>>,
                                Height = 200,
                                Width = 400,
                                Title = $"Welcome {memberName}",
                            },
                        },
                    };
            }
        }

Code sample

Sample name Description .NET Node.js Manifest
Teams message extension action This sample shows how to define action commands, create dialog, and respond to dialog submit action. View View View
Message extension action preview This sample shows how to use action preview in Messaging Extensions using Bot Framework v4. View View View

Step-by-step guide

Follow the step-by-step guide to build Teams action-based message extension.

Next step

If you're using either an Adaptive Card or an embedded web view without a taskInfo object, the next step is to:

If you're using the parameters or an embedded web view with a taskInfo object, the next step is to:

See also