Mail flow insights in the Security & Compliance Center

Tip

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Applies to

• Exchange Online Protection
• Microsoft Defender for Office 365 plan 1 and plan 2
• Microsoft 365 Defender

Admins can use Mail flow dashboard in the Security & Compliance Center to discover trends, insights, and take actions to fix issues related to mail flow in their organization.

The available insights are:

• Auto-forwarded messages insight
• Fix possible mail loop insight¹
• Fix slow mail flow rules insight¹
• Mail flow map
• New domains being forwarded email insight²
• New users forwarding email insight²
• Non-accepted domain report
• Non-delivery report
• Outbound and inbound mail flow insight
• Queues insight
• SMTP Auth clients insight and report
• Top domain mail flow status insight

¹ This insight appears in the Recommended for you area of the Mail flow dashboard only after the issue is detected. Otherwise, you won't see it.

² This insight doesn't appear on the Mail flow dashboard, but is visible on the Forwarding report page after the issue is detected. Otherwise, you won't see it.

Permissions required to view the Mail flow dashboard

The Mail flow dashboard is available to members of the following role groups:

• Organization Management in the Security & Compliance Center (global admins).

• Exchange Administrator in Azure Active Directory.

• MailFlow Administrator in the Security & Compliance Center. If the account is not also a member of the Organization Management or Exchange Administrator role groups, consider the following issues:

  • The user must sign in to the Security & Compliance Center directly at https://protection.office.com.
  • The user will only have read-only permission to the Mail flow dashboard.
  • The user won't have access to the Microsoft 365 admin center.

For more information about permissions, see Permissions in the Security & Compliance Center and Give users access to the Security & Compliance Center.

Where to find the Mail flow dashboard

To go directly to the Mail flow dashboard, open https://protection.office.com/mailflow/dashboard.