View or export customer activity logs for more insight into customer transactions
Appropriate roles: Admin agent
Activity logs provide information on transactions and Partner management actions for customers. Logs for transactions provide detailed information about the transaction, including purchased subscriptions. You can also export activity logs to an Excel-compatible comma-separated value file format (.csv).
Activity logs provide records for Partner actions on customer accounts and product transactions. You can also export activity logs to a .csv file.
View and export activity logs
Sign in to the Partner Center dashboard.
Select the Settings gear icon, then select Account settings, then select Activity Log.
Select the activity log period in the From and to fields. The activity log export defaults to the most recent month.
Each activity log provides a link to the listed customer's Subscriptions page.
Select a down arrow for any activity log to view details about a logged action. A single activity log can show a significant amount of data, such as the ordering of multiple products.
The data columns of the log include the following:
- Date-Time-the date and time of the action;
- Affected customer—the customer's company name;
- Action—the action taken by the customer such as "created a referral";
- Partner user—the partner associated with the activity.
Select Export log to copy the customer's subscription data into a .csv file and download it to the default download folder on your computer.