Briefing email from Microsoft Viva FAQ

For IT admins

Who will get the email?

Everyone in your Microsoft 365 or Office 365 tenant that Exchange Online mailbox in a supported language will receive the email (if they have actionable tasks).

How can I manage who receives the email?

The Briefing email is on by default. You can use PowerShell to enable/disable the Briefing email for individual users. You can set the default opt-in or opt-out option at the tenant level in the Microsoft 365 admin center. Users can also individually opt out by selecting the Unsubscribe link at the end of the Briefing email.

Does the Briefing email comply with GDPR?

Yes, Microsoft complies with GDPR requirements when providing the Briefing email.

Can users see information about other users in the Briefing email?

The Briefing email only includes existing information that's already available in the user's mailbox. It summarizes documents, emails, and meetings to make it easier for the user to find what's most important for their day ahead. Users cannot see any new information about other users that wasn't already available in their mailboxes.

I previously disabled Cortana Optional Connected Experiences for my organization. Do I need to enable pre-existing Cortana experiences again for my users to receive the Briefing email? 

No, the Briefing email is a new service. Users will still receive the Briefing email even if you previously disabled Cortana Optional Connected Experiences for your organization. Previous Cortana experiences, such as for weather, news, and traffic updates, are primarily for consumers. New Cortana experiences, such as Briefing and Play My Emails, are primarily for employees in organizations. The Briefing email has IT management capabilities and configurable controls that let you address legal needs and policies regarding privacy and use of employee data for your organization.

After changing the Briefing setting in the admin center, how long will it take for the change to take effect?

It will take 24 hours for the setting change to take effect.

For Briefing users

Who does the email come from? 

The subject line is "Your daily briefing" and the sender is viva-noreply@microsoft.com with a friendly name of "Microsoft Viva."

How does the Briefing email show up in Outlook?

The Briefing email is not a standard email. It's system-generated and does not go through the standard email delivery process. Instead, it's inserted directly into your Outlook inbox by Microsoft Viva. Briefing emails can't be managed by email rules or transport rules.

How often will I receive the email? 

Once per workday (as set in Outlook) when you have actions needed to prepare for a meeting or in response to an email. The email is not sent when you have no actionable items.

Can I change the time of day I get the Briefing?

Yes. See Settings for details.

If I have no tasks or meetings, will I still receive a Briefing email?

No, you will never be sent an empty email with no content.

How do I update my mailbox language setting?

To confirm or change the language setting for your Outlook mailbox, see Change the time zone and language settings in Outlook.com.

Can I stop receiving these emails?

Yes. To stop receiving these emails, select Unsubscribe at the end of the email footer or unsubscribe at https://cortana.office.com/briefing.

Can my manager, administrator, or anyone else at my organization see what's in my Briefing email?

No, the Briefing email is private and for you and only you. All information in the Briefing email is from your mailbox and stored in your mailbox. Everything you see in the Briefing email is information you already have access to in your mailbox. The Briefing email just makes it easier to find items that might need attention.

Why am I getting so many emails from Microsoft and how can I manage them?

You're getting emails from Microsoft Viva with the purpose of helping you be more productive during your workday. Viva Insights and MyAnalytics lets you explore your work patterns and learn ways to work smarter by providing you with personal productivity insights through weekly digest emails, a dashboard, and an Insights Outlook add-in.

Briefing is optimized to show you the most relevant and actionable information that you need for the day ahead. It provides complementary experiences to help you be your most productive self. You only get Briefing emails at the beginning of your workday if you have actionable tasks or meetings. You can opt out with the Unsubscribe link at the end of the email.

How can I send Microsoft product feedback or ask a question about the Briefing email?

At the end of each section in the email (in the Adaptive version), select the thumbs up or down icons to indicate whether that section was helpful or not. You can also send questions or additional feedback to: Briefing feedback.