Understand your Azure external services charges

External services are published by third-party software vendors in the Azure marketplace. For example, SendGrid is an external service that you can purchase in Azure, but is not published by Microsoft. Some Microsoft products are sold through Azure marketplace, too.

How external services are billed

  • If you have a Microsoft Customer Agreement, your third-party services are billed with the rest of your Azure services.

  • If you don't have a Microsoft Customer Agreement, your external services are billed separately from your Azure services.

  • Each external service has a different billing model. Some services are billed in a pay-as-you-go fashion while others have fixed monthly charges.

  • You can't use monthly free credits for external services. If you're using an Azure subscription that includes free credits, they can't be applied to charges from external services. When you provision a new external service or resource, a warning is shown:

    Marketplace purchase warning

View and download invoices

If you have a Microsoft Customer Agreement, your third-party charges are on the same invoice as your Azure charges. Learn how to view and download your Azure invoice from the Azure portal to see your third-party charges.

If you don't have a Microsoft Customer Agreement, you have separate invoices for third-party charges. You can view and download your Azure Marketplace invoices from the Azure portal by following these steps:

  1. Sign in to the Azure portal.
  2. Search for Cost Management + Billing.
  3. In the left menu, select Invoices.
  4. Click on the Azure Marketplace and Reservations tab. Picture of Azure marketplace and reservations tab
  5. In the subscription drop-down, select the subscription that contains the external services you want to see invoices for.

External spending for EA customers

EA customers can see external service spending and download reports in the EA portal. See Azure Marketplace for EA Customers to get started.

Manage payment for external services

When purchasing an external service, you choose an Azure subscription for the resource. The payment method of the selected Azure subscription becomes the payment method for the external service. To change the payment method for an external service, you must change the payment method of the Azure subscription tied to that external service. You can figure out which subscription your external service order is tied to by following these steps:

  1. Sign in to the Azure portal.
  2. Click on All Resources in the left navigation menu. screenshot of all resources menu item
  3. Search for your external service.
  4. Look for the name of the subscription in the Subscription column. screenshot of subscription name for resource
  5. Click on the subscription name and update the active payment method.

Cancel an external service order

If you want to cancel your external service order, delete the resource in the Azure portal.

  1. Sign in to the Azure portal.
  2. Click on All Resources in the left navigation menu. Screenshot of all resources menu item
  3. Search for your external service.
  4. Check the box next to the resource you want to delete.
  5. Select Delete in the command bar. Screenshot of delete button
  6. Type 'Yes' in the confirmation blade. Delete Resource
  7. Click Delete.

Check access

Check the agreement type to determine whether you have access to a billing account for a Microsoft Customer Agreement.

  1. Sign in to the Azure portal.

  2. Search on Cost Management + Billing.

    Screenshot that shows Azure portal search

  3. If you have access to just one billing scope, select Properties from the left-hand side. You have access to a billing account for a Microsoft Customer Agreement if the billing account type is Microsoft Customer Agreement.

    Screenshot that shows microsoft customer agreement in properties page

  4. If you have access to multiple billing scope, check the type in the billing account column. You have access to a billing account for a Microsoft Customer Agreement if the billing account type for any of the scopes is Microsoft Customer Agreement.

    Screenshot that shows microsoft customer agreement in billing account list page

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