Requirements to enroll as a CSP direct bill partner

Applies to

  • Direct bill partners in the Cloud Solution Provider program

Enroll as a direct partner

As a direct bill partner, you own the end-to-end relationship with your customer and with Microsoft. As a direct bill partner, you own the end-to-end relationship with your customer and with Microsoft. We have updated enrollment requirements for direct bill partners as of October 27, 2020. These requirements will help you accelerate your business growth with the right Cloud Solution Provider model and strengthen your customer relationships with value-added services and support.  

Minimum requirements

Requirement
MPN ID An active membership in the Microsoft Partner Network and MPN ID for the location you want to sell in.​
Endorsement The authority to accept and sign legal agreements on behalf of your organization.
Support The ability to provide the first level of cloud product support to your customers.
A Microsoft support plan, either Advanced Support for Partners (ASfP) or Premier Support for Partners (PSfP), depending on your needs. Compare support plans.
IMPORTANT: You must pass a credit check before you can purchase a support plan. We'll email you when you've passed the credit check.
Revenue requirement Must meet at least USD300K in Cloud Solution Provider program annual revenue during the preceding twelve months as an indirect reseller. Partners can review their trailing twelve months of revenue on Partner Center.
The sales that make up your USD300K trailing twelve-month revenue are subject to review and verification by Microsoft and you may be asked to provide additional information. The USD300K revenue requirement is calculated based on cloud revenue and will exclude perpetual software in CSP.​
Accounts receivable The organizational infrastructure in place to manage customer billing and provisioning.
Recommendation
Managed Service At least one managed service, IP service, or customer solution application. Learn more about adding managed services.

Verify direct bill eligibility

After you have verified that you meet the minimum requirements to enroll as a direct bill partner, you can proceed to the enrollment form.​

After we've verified that your company meets the eligibility requirements to enroll as a direct bill partner, and you've completed the enrollment application, we'll review and verify the business information you provided in the enrollment process. As part of this review, we'll check your company's credit. We'll let you know by email when your company has passed the credit check.​

Important

Checking your company's credit can take us several days or more to complete. During this time, it's important that you NOT purchase a Microsoft support plan. You should purchase a Microsoft support plan only after we've informed you that you've passed the credit check.​

Transition from direct to indirect reseller

Current direct bill partners must meet the new requirements to remain in the CSP direct bill partner program. Otherwise, their access to direct bill capabilities will eventually be restricted and can longer perform specific tasks, such as making new purchases for their customers.

If you decide to move from a direct bill business to indirect reseller business, there are several steps you'll need to take. To learn more about transitioning, read Transition from Cloud Solution Provider (CSP) direct partner to CSP indirect reseller.

Next steps