HubSpot Integration
HubSpot is a leading customer relationship management (CRM) platform that empowers businesses to attract, engage, and delight customers at every stage of the buyer's journey. With a suite of tools for marketing, sales, and customer service, HubSpot helps organizations grow better by providing solutions for inbound marketing, sales automation, and customer relationship management.
With HubSpot and Clarity’s integration, you can access session recordings directly within your HubSpot contact timeline. This helps you gain visibility into user interactions and pain points, empowering you to anticipate needs and enhance communication during calls and inquiries.
How to connect Microsoft Clarity to HubSpot?
Note
You need to have an active Clarity project to start using HubSpot. Check how to create a new project.
You need to have contacts created in your HubSpot project. Check how to create a new contact.
Step 1
In your Clarity project, go to Settings -> Integrations -> HubSpot.
Select Connect now. Confirm on the pop-up window.
Step 2
Select the Clarity project that connects to HubSpot.
You can now see the integration active in your Clarity project in Settings -> Setup.
Step 3
To view Clarity sessions on HubSpot, go to Contacts hub. Select a created contact and open the filters. Ensure that Microsoft Clarity is chosen.
Step 4
In the HubSpot, you can now view sessions recordings of your contacts.
Uninstall HubSpot from Clarity
Go to Clarity project Settings -> Setup -> Disconnect. Confirm on the pop-up window.
FAQ
For more answers, refer to Setup FAQ.