Support Tickets - List
Lists all the support tickets for an Azure subscription. You can also filter the support tickets by Status, CreatedDate, ServiceId, and ProblemClassificationId using the $filter parameter. Output will be a paged result with nextLink, using which you can retrieve the next set of support tickets.
Support ticket data is available for 18 months after ticket creation. If a ticket was created more than 18 months ago, a request for data might cause an error.
GET https://management.azure.com/subscriptions/{subscriptionId}/providers/Microsoft.Support/supportTickets?api-version=2024-04-01
GET https://management.azure.com/subscriptions/{subscriptionId}/providers/Microsoft.Support/supportTickets?$top={$top}&$filter={$filter}&api-version=2024-04-01
URI Parameters
Name | In | Required | Type | Description |
---|---|---|---|---|
subscription
|
path | True |
string uuid |
The ID of the target subscription. The value must be an UUID. |
api-version
|
query | True |
string |
The API version to use for this operation. |
$filter
|
query |
string |
The filter to apply on the operation. We support 'odata v4.0' filter semantics. Learn more. Status, ServiceId, and ProblemClassificationId filters can only be used with Equals ('eq') operator. For CreatedDate filter, the supported operators are Greater Than ('gt') and Greater Than or Equals ('ge'). When using both filters, combine them using the logical 'AND'. |
|
$top
|
query |
integer int32 |
The number of values to return in the collection. Default is 25 and max is 100. |
Responses
Name | Type | Description |
---|---|---|
200 OK |
Successfully retrieved support tickets. |
|
Other Status Codes |
Error response describing why the operation failed. |
Security
azure_auth
Azure Active Directory OAuth2 Flow.
Type:
oauth2
Flow:
implicit
Authorization URL:
https://login.microsoftonline.com/common/oauth2/authorize
Scopes
Name | Description |
---|---|
user_impersonation | impersonate your user account |
Examples
List support tickets created on or after a certain date and in open state for a subscription
Sample Request
Sample Response
{
"value": [
{
"id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket",
"name": "testticket",
"type": "Microsoft.Support/supportTickets",
"properties": {
"supportTicketId": "119120321001170",
"description": "my description",
"problemClassificationId": "/providers/Microsoft.Support/services/virtual_machine_service_guid/problemClassifications/problemClassification_guid",
"problemClassificationDisplayName": "Connectivity / Cannot connect to virtual machine by using RDP or SSH",
"severity": "moderate",
"require24X7Response": false,
"advancedDiagnosticConsent": "Yes",
"supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
"fileWorkspaceName": "6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066",
"problemScopingQuestions": "{\"articleId\":\"076846c1-4c0b-4b21-91c6-1a30246b3867\",\"scopingDetails\":[{\"question\":\"When did the problem begin?\",\"controlId\":\"problem_start_time\",\"orderId\":1,\"inputType\":\"static\",\"answer\":{\"displayValue\":\"2023-08-31T18:55:00.739Z\",\"value\":\"2023-08-31T18:55:00.739Z\",\"type\":\"datetime\"}},{\"question\":\"API Type of the Cosmos DB account\",\"controlId\":\"api_type\",\"orderId\":2,\"inputType\":\"static\",\"answer\":{\"displayValue\":\"Table\",\"value\":\"tables\",\"type\":\"string\"}},{\"question\":\"Table name\",\"controlId\":\"collection_name_table\",\"orderId\":11,\"inputType\":\"nonstatic\",\"answer\":{\"displayValue\":\"Select Table Name\",\"value\":\"dont_know_answer\",\"type\":\"string\"}},{\"question\":\"Provide additional details about the issue you're facing\",\"controlId\":\"problem_description\",\"orderId\":12,\"inputType\":\"nonstatic\",\"answer\":{\"displayValue\":\"test ticket, please ignore and close\",\"value\":\"test ticket, please ignore and close\",\"type\":\"string\"}}]}",
"secondaryConsent": [
{
"userConsent": "Yes",
"type": "VirtualMachine"
}
],
"contactDetails": {
"firstName": "abc",
"lastName": "xyz",
"preferredContactMethod": "email",
"primaryEmailAddress": "abc@contoso.com",
"preferredTimeZone": "Pacific Standard Time",
"country": "usa",
"preferredSupportLanguage": "en-US"
},
"technicalTicketDetails": {
"resourceId": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/resourceGroups/test/providers/Microsoft.Compute/virtualMachines/testserver"
},
"serviceLevelAgreement": {
"startTime": "2020-03-11T21:36:18Z",
"expirationTime": "2020-03-12T17:36:18Z",
"slaMinutes": 240
},
"supportEngineer": {
"emailAddress": "xyz@contoso.com"
},
"supportPlanType": "Premier",
"supportPlanDisplayName": "Premier",
"title": "my title",
"serviceId": "/providers/Microsoft.Support/services/virtual_machine_service_guid",
"serviceDisplayName": "Virtual Machine running Linux",
"status": "Open",
"createdDate": "2020-03-11T21:36:18Z",
"modifiedDate": "2020-03-12T21:36:23Z"
}
},
{
"id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket2",
"name": "testticket2",
"type": "Microsoft.Support/supportTickets",
"properties": {
"supportTicketId": "118032014183771",
"description": "This is a test - please ignore",
"problemClassificationId": "/providers/Microsoft.Support/services/subscription_management_service_guid/problemClassifications/problemClassification_guid",
"problemClassificationDisplayName": "Add or Edit VAT, TAX ID, or PO Number",
"severity": "minimal",
"require24X7Response": false,
"advancedDiagnosticConsent": "No",
"supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
"fileWorkspaceName": "6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066",
"contactDetails": {
"firstName": "abc",
"lastName": "xyz",
"preferredContactMethod": "email",
"primaryEmailAddress": "abc@contoso.com",
"preferredTimeZone": "Pacific Standard Time",
"country": "USA",
"preferredSupportLanguage": "en-US"
},
"serviceLevelAgreement": {
"startTime": "2020-03-11T21:36:18Z",
"expirationTime": "2020-03-12T17:36:18Z",
"slaMinutes": 240
},
"supportEngineer": {
"emailAddress": "xyz@contoso.com"
},
"supportPlanType": "Premier",
"supportPlanDisplayName": "Premier",
"title": "Test - please ignore",
"serviceId": "/providers/Microsoft.Support/services/subscription_management_service_guid",
"serviceDisplayName": "Subscription management",
"status": "Open",
"createdDate": "2020-03-11T21:36:18Z",
"modifiedDate": "2020-03-12T21:36:18Z"
}
}
]
}
List support tickets created on or after a certain date and in updating state for a subscription
Sample Request
Sample Response
{
"value": [
{
"id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket",
"name": "testticket",
"type": "Microsoft.Support/supportTickets",
"properties": {
"supportTicketId": "119120321001170",
"description": "my description",
"problemClassificationId": "/providers/Microsoft.Support/services/virtual_machine_service_guid/problemClassifications/problemClassification_guid",
"problemClassificationDisplayName": "Connectivity / Cannot connect to virtual machine by using RDP or SSH",
"severity": "moderate",
"require24X7Response": false,
"advancedDiagnosticConsent": "Yes",
"supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
"fileWorkspaceName": "6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066",
"problemScopingQuestions": "{\"articleId\":\"076846c1-4c0b-4b21-91c6-1a30246b3867\",\"scopingDetails\":[{\"question\":\"When did the problem begin?\",\"controlId\":\"problem_start_time\",\"orderId\":1,\"inputType\":\"static\",\"answer\":{\"displayValue\":\"2023-08-31T18:55:00.739Z\",\"value\":\"2023-08-31T18:55:00.739Z\",\"type\":\"datetime\"}},{\"question\":\"API Type of the Cosmos DB account\",\"controlId\":\"api_type\",\"orderId\":2,\"inputType\":\"static\",\"answer\":{\"displayValue\":\"Table\",\"value\":\"tables\",\"type\":\"string\"}},{\"question\":\"Table name\",\"controlId\":\"collection_name_table\",\"orderId\":11,\"inputType\":\"nonstatic\",\"answer\":{\"displayValue\":\"Select Table Name\",\"value\":\"dont_know_answer\",\"type\":\"string\"}},{\"question\":\"Provide additional details about the issue you're facing\",\"controlId\":\"problem_description\",\"orderId\":12,\"inputType\":\"nonstatic\",\"answer\":{\"displayValue\":\"test ticket, please ignore and close\",\"value\":\"test ticket, please ignore and close\",\"type\":\"string\"}}]}",
"secondaryConsent": [
{
"userConsent": "Yes",
"type": "VirtualMachine"
}
],
"contactDetails": {
"firstName": "abc",
"lastName": "xyz",
"preferredContactMethod": "email",
"primaryEmailAddress": "abc@contoso.com",
"preferredTimeZone": "Pacific Standard Time",
"country": "usa",
"preferredSupportLanguage": "en-US"
},
"technicalTicketDetails": {
"resourceId": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/resourceGroups/test/providers/Microsoft.Compute/virtualMachines/testserver"
},
"serviceLevelAgreement": {
"startTime": "2020-03-11T21:36:18Z",
"expirationTime": "2020-03-12T17:36:18Z",
"slaMinutes": 240
},
"supportEngineer": {
"emailAddress": "xyz@contoso.com"
},
"supportPlanType": "Premier",
"supportPlanDisplayName": "Premier",
"title": "my title",
"serviceId": "/providers/Microsoft.Support/services/virtual_machine_service_guid",
"serviceDisplayName": "Virtual Machine running Linux",
"status": "Updating",
"createdDate": "2020-03-11T21:36:18Z",
"modifiedDate": "2020-03-12T21:36:23Z"
}
},
{
"id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket2",
"name": "testticket2",
"type": "Microsoft.Support/supportTickets",
"properties": {
"supportTicketId": "118032014183771",
"description": "This is a test - please ignore",
"problemClassificationId": "/providers/Microsoft.Support/services/subscription_management_service_guid/problemClassifications/problemClassification_guid",
"problemClassificationDisplayName": "Add or Edit VAT, TAX ID, or PO Number",
"severity": "minimal",
"require24X7Response": false,
"advancedDiagnosticConsent": "Yes",
"supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
"fileWorkspaceName": "6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066",
"contactDetails": {
"firstName": "abc",
"lastName": "xyz",
"preferredContactMethod": "email",
"primaryEmailAddress": "abc@contoso.com",
"preferredTimeZone": "Pacific Standard Time",
"country": "USA",
"preferredSupportLanguage": "en-US"
},
"serviceLevelAgreement": {
"startTime": "2020-03-11T21:36:18Z",
"expirationTime": "2020-03-12T17:36:18Z",
"slaMinutes": 240
},
"supportEngineer": {
"emailAddress": "xyz@contoso.com"
},
"supportPlanType": "Premier",
"supportPlanDisplayName": "Premier",
"title": "Test - please ignore",
"serviceId": "/providers/Microsoft.Support/services/subscription_management_service_guid",
"serviceDisplayName": "Subscription management",
"status": "Updating",
"createdDate": "2020-03-11T21:36:18Z",
"modifiedDate": "2020-03-12T21:36:18Z"
}
}
]
}
List support tickets for a subscription
Sample Request
Sample Response
{
"value": [
{
"id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket",
"name": "testticket",
"type": "Microsoft.Support/supportTickets",
"properties": {
"supportTicketId": "119120321001170",
"description": "my description",
"problemClassificationId": "/providers/Microsoft.Support/services/virtual_machine_service_guid/problemClassifications/problemClassification_guid",
"problemClassificationDisplayName": "Connectivity / Cannot connect to virtual machine by using RDP or SSH",
"severity": "moderate",
"require24X7Response": false,
"advancedDiagnosticConsent": "Yes",
"supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
"fileWorkspaceName": "6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066",
"problemScopingQuestions": "{\"articleId\":\"076846c1-4c0b-4b21-91c6-1a30246b3867\",\"scopingDetails\":[{\"question\":\"When did the problem begin?\",\"controlId\":\"problem_start_time\",\"orderId\":1,\"inputType\":\"static\",\"answer\":{\"displayValue\":\"2023-08-31T18:55:00.739Z\",\"value\":\"2023-08-31T18:55:00.739Z\",\"type\":\"datetime\"}},{\"question\":\"API Type of the Cosmos DB account\",\"controlId\":\"api_type\",\"orderId\":2,\"inputType\":\"static\",\"answer\":{\"displayValue\":\"Table\",\"value\":\"tables\",\"type\":\"string\"}},{\"question\":\"Table name\",\"controlId\":\"collection_name_table\",\"orderId\":11,\"inputType\":\"nonstatic\",\"answer\":{\"displayValue\":\"Select Table Name\",\"value\":\"dont_know_answer\",\"type\":\"string\"}},{\"question\":\"Provide additional details about the issue you're facing\",\"controlId\":\"problem_description\",\"orderId\":12,\"inputType\":\"nonstatic\",\"answer\":{\"displayValue\":\"test ticket, please ignore and close\",\"value\":\"test ticket, please ignore and close\",\"type\":\"string\"}}]}",
"secondaryConsent": [
{
"userConsent": "Yes",
"type": "VirtualMachine"
}
],
"contactDetails": {
"firstName": "abc",
"lastName": "xyz",
"preferredContactMethod": "email",
"primaryEmailAddress": "abc@contoso.com",
"preferredTimeZone": "Pacific Standard Time",
"country": "usa",
"preferredSupportLanguage": "en-US"
},
"technicalTicketDetails": {
"resourceId": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/resourceGroups/test/providers/Microsoft.Compute/virtualMachines/testserver"
},
"serviceLevelAgreement": {
"startTime": "2020-03-20T21:36:18Z",
"expirationTime": "2020-03-21T17:36:18Z",
"slaMinutes": 240
},
"supportEngineer": {
"emailAddress": "xyz@contoso.com"
},
"supportPlanType": "Premier",
"supportPlanDisplayName": "Premier",
"title": "my title",
"serviceId": "/providers/Microsoft.Support/services/virtual_machine_service_guid",
"serviceDisplayName": "Virtual Machine running Linux",
"status": "Open",
"createdDate": "2020-03-20T21:36:18Z",
"modifiedDate": "2020-03-20T21:36:23Z"
}
},
{
"id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket2",
"name": "testticket2",
"type": "Microsoft.Support/supportTickets",
"properties": {
"supportTicketId": "118032014183771",
"description": "This is a test - please ignore",
"problemClassificationId": "/providers/Microsoft.Support/services/subscription_management_service_guid/problemClassifications/problemClassification_guid",
"problemClassificationDisplayName": "Add or Edit VAT, TAX ID, or PO Number",
"severity": "minimal",
"require24X7Response": false,
"advancedDiagnosticConsent": "No",
"supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
"fileWorkspaceName": "6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066",
"contactDetails": {
"firstName": "abc",
"lastName": "xyz",
"preferredContactMethod": "email",
"primaryEmailAddress": "abc@contoso.com",
"preferredTimeZone": "Pacific Standard Time",
"country": "USA",
"preferredSupportLanguage": "en-US"
},
"serviceLevelAgreement": {
"startTime": "2020-03-20T21:36:18Z",
"expirationTime": "2020-03-21T17:36:18Z",
"slaMinutes": 240
},
"supportEngineer": {
"emailAddress": "xyz@contoso.com"
},
"supportPlanType": "Premier",
"supportPlanDisplayName": "Premier",
"title": "Test - please ignore",
"serviceId": "/providers/Microsoft.Support/services/subscription_management_service_guid",
"serviceDisplayName": "Subscription management",
"status": "Open",
"createdDate": "2020-03-20T21:36:18Z",
"modifiedDate": "2020-03-20T21:36:23Z"
}
}
]
}
List support tickets in open state for a subscription
Sample Request
Sample Response
{
"value": [
{
"id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket",
"name": "testticket",
"type": "Microsoft.Support/supportTickets",
"properties": {
"supportTicketId": "119120321001170",
"description": "my description",
"problemClassificationId": "/providers/Microsoft.Support/services/virtual_machine_service_guid/problemClassifications/problemClassification_guid",
"problemClassificationDisplayName": "Connectivity / Cannot connect to virtual machine by using RDP or SSH",
"severity": "moderate",
"require24X7Response": false,
"advancedDiagnosticConsent": "Yes",
"supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
"fileWorkspaceName": "6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066",
"problemScopingQuestions": "{\"articleId\":\"076846c1-4c0b-4b21-91c6-1a30246b3867\",\"scopingDetails\":[{\"question\":\"When did the problem begin?\",\"controlId\":\"problem_start_time\",\"orderId\":1,\"inputType\":\"static\",\"answer\":{\"displayValue\":\"2023-08-31T18:55:00.739Z\",\"value\":\"2023-08-31T18:55:00.739Z\",\"type\":\"datetime\"}},{\"question\":\"API Type of the Cosmos DB account\",\"controlId\":\"api_type\",\"orderId\":2,\"inputType\":\"static\",\"answer\":{\"displayValue\":\"Table\",\"value\":\"tables\",\"type\":\"string\"}},{\"question\":\"Table name\",\"controlId\":\"collection_name_table\",\"orderId\":11,\"inputType\":\"nonstatic\",\"answer\":{\"displayValue\":\"Select Table Name\",\"value\":\"dont_know_answer\",\"type\":\"string\"}},{\"question\":\"Provide additional details about the issue you're facing\",\"controlId\":\"problem_description\",\"orderId\":12,\"inputType\":\"nonstatic\",\"answer\":{\"displayValue\":\"test ticket, please ignore and close\",\"value\":\"test ticket, please ignore and close\",\"type\":\"string\"}}]}",
"secondaryConsent": [
{
"userConsent": "Yes",
"type": "VirtualMachine"
}
],
"contactDetails": {
"firstName": "abc",
"lastName": "xyz",
"preferredContactMethod": "email",
"primaryEmailAddress": "abc@contoso.com",
"preferredTimeZone": "Pacific Standard Time",
"country": "usa",
"preferredSupportLanguage": "en-US"
},
"technicalTicketDetails": {
"resourceId": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/resourceGroups/test/providers/Microsoft.Compute/virtualMachines/testserver"
},
"serviceLevelAgreement": {
"startTime": "2020-03-20T21:36:18Z",
"expirationTime": "2020-03-21T17:36:18Z",
"slaMinutes": 240
},
"supportEngineer": {
"emailAddress": "xyz@contoso.com"
},
"supportPlanType": "Premier",
"supportPlanDisplayName": "Premier",
"title": "my title",
"serviceId": "/providers/Microsoft.Support/services/virtual_machine_service_guid",
"serviceDisplayName": "Virtual Machine running Linux",
"status": "Open",
"createdDate": "2020-03-20T21:36:18Z",
"modifiedDate": "2020-03-20T21:36:23Z"
}
},
{
"id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket2",
"name": "testticket2",
"type": "Microsoft.Support/supportTickets",
"properties": {
"supportTicketId": "118032014183771",
"description": "This is a test - please ignore",
"problemClassificationId": "/providers/Microsoft.Support/services/subscription_management_service_guid/problemClassifications/problemClassification_guid",
"problemClassificationDisplayName": "Add or Edit VAT, TAX ID, or PO Number",
"severity": "minimal",
"require24X7Response": false,
"advancedDiagnosticConsent": "No",
"supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
"fileWorkspaceName": "6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066",
"contactDetails": {
"firstName": "abc",
"lastName": "xyz",
"preferredContactMethod": "email",
"primaryEmailAddress": "abc@contoso.com",
"preferredTimeZone": "Pacific Standard Time",
"country": "USA",
"preferredSupportLanguage": "en-US"
},
"serviceLevelAgreement": {
"startTime": "2020-03-20T21:36:18Z",
"expirationTime": "2020-03-21T17:36:18Z",
"slaMinutes": 240
},
"supportEngineer": {
"emailAddress": "xyz@contoso.com"
},
"supportPlanType": "Premier",
"supportPlanDisplayName": "Premier",
"title": "Test - please ignore",
"serviceId": "/providers/Microsoft.Support/services/subscription_management_service_guid",
"serviceDisplayName": "Subscription management",
"status": "Open",
"createdDate": "2020-03-20T21:36:18Z",
"modifiedDate": "2020-03-20T21:36:23Z"
}
}
]
}
List support tickets in updating state for a subscription
Sample Request
Sample Response
{
"value": [
{
"id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket",
"name": "testticket",
"type": "Microsoft.Support/supportTickets",
"properties": {
"supportTicketId": "119120321001170",
"description": "my description",
"problemClassificationId": "/providers/Microsoft.Support/services/virtual_machine_service_guid/problemClassifications/problemClassification_guid",
"problemClassificationDisplayName": "Connectivity / Cannot connect to virtual machine by using RDP or SSH",
"severity": "moderate",
"require24X7Response": false,
"supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
"fileWorkspaceName": "6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066",
"advancedDiagnosticConsent": "Yes",
"problemScopingQuestions": "{\"articleId\":\"076846c1-4c0b-4b21-91c6-1a30246b3867\",\"scopingDetails\":[{\"question\":\"When did the problem begin?\",\"controlId\":\"problem_start_time\",\"orderId\":1,\"inputType\":\"static\",\"answer\":{\"displayValue\":\"2023-08-31T18:55:00.739Z\",\"value\":\"2023-08-31T18:55:00.739Z\",\"type\":\"datetime\"}},{\"question\":\"API Type of the Cosmos DB account\",\"controlId\":\"api_type\",\"orderId\":2,\"inputType\":\"static\",\"answer\":{\"displayValue\":\"Table\",\"value\":\"tables\",\"type\":\"string\"}},{\"question\":\"Table name\",\"controlId\":\"collection_name_table\",\"orderId\":11,\"inputType\":\"nonstatic\",\"answer\":{\"displayValue\":\"Select Table Name\",\"value\":\"dont_know_answer\",\"type\":\"string\"}},{\"question\":\"Provide additional details about the issue you're facing\",\"controlId\":\"problem_description\",\"orderId\":12,\"inputType\":\"nonstatic\",\"answer\":{\"displayValue\":\"test ticket, please ignore and close\",\"value\":\"test ticket, please ignore and close\",\"type\":\"string\"}}]}",
"secondaryConsent": [
{
"userConsent": "Yes",
"type": "VirtualMachine"
}
],
"contactDetails": {
"firstName": "abc",
"lastName": "xyz",
"preferredContactMethod": "email",
"primaryEmailAddress": "abc@contoso.com",
"preferredTimeZone": "Pacific Standard Time",
"country": "usa",
"preferredSupportLanguage": "en-US"
},
"technicalTicketDetails": {
"resourceId": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/resourceGroups/test/providers/Microsoft.Compute/virtualMachines/testserver"
},
"serviceLevelAgreement": {
"startTime": "2020-03-20T21:36:18Z",
"expirationTime": "2020-03-21T17:36:18Z",
"slaMinutes": 240
},
"supportEngineer": {
"emailAddress": "xyz@contoso.com"
},
"supportPlanType": "Premier",
"supportPlanDisplayName": "Premier",
"title": "my title",
"serviceId": "/providers/Microsoft.Support/services/virtual_machine_service_guid",
"serviceDisplayName": "Virtual Machine running Linux",
"status": "Updating",
"createdDate": "2020-03-20T21:36:18Z",
"modifiedDate": "2020-03-20T21:36:23Z"
}
},
{
"id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket2",
"name": "testticket2",
"type": "Microsoft.Support/supportTickets",
"properties": {
"supportTicketId": "118032014183771",
"description": "This is a test - please ignore",
"problemClassificationId": "/providers/Microsoft.Support/services/subscription_management_service_guid/problemClassifications/problemClassification_guid",
"problemClassificationDisplayName": "Add or Edit VAT, TAX ID, or PO Number",
"severity": "minimal",
"require24X7Response": false,
"advancedDiagnosticConsent": "No",
"supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
"fileWorkspaceName": "6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066",
"contactDetails": {
"firstName": "abc",
"lastName": "xyz",
"preferredContactMethod": "email",
"primaryEmailAddress": "abc@contoso.com",
"preferredTimeZone": "Pacific Standard Time",
"country": "USA",
"preferredSupportLanguage": "en-US"
},
"serviceLevelAgreement": {
"startTime": "2020-03-20T21:36:18Z",
"expirationTime": "2020-03-21T17:36:18Z",
"slaMinutes": 240
},
"supportEngineer": {
"emailAddress": "xyz@contoso.com"
},
"supportPlanType": "Premier",
"supportPlanDisplayName": "Premier",
"title": "Test - please ignore",
"serviceId": "/providers/Microsoft.Support/services/subscription_management_service_guid",
"serviceDisplayName": "Subscription management",
"status": "Updating",
"createdDate": "2020-03-20T21:36:18Z",
"modifiedDate": "2020-03-20T21:36:23Z"
}
}
]
}
List support tickets with a certain problem classification id for a subscription
Sample Request
Sample Response
{
"value": [
{
"id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testTicket1",
"name": "testTicket1",
"type": "Microsoft.Support/supportTickets",
"properties": {
"supportTicketId": "2205060010000072",
"description": "my description",
"problemClassificationId": "/providers/Microsoft.Support/services/service_guid/problemClassifications/compute_vm_problemClassification_guid",
"problemClassificationDisplayName": "Compute-VM (cores-vCPUs) subscription limit increases",
"severity": "minimal",
"require24X7Response": false,
"enrollmentId": "",
"supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
"fileWorkspaceName": "testTicket1",
"advancedDiagnosticConsent": "Yes",
"contactDetails": {
"firstName": "abc",
"lastName": "xyz",
"preferredContactMethod": "email",
"primaryEmailAddress": "abc@contoso.com",
"preferredTimeZone": "Pacific Standard Time",
"country": "usa",
"preferredSupportLanguage": "en-US"
},
"supportEngineer": {
"emailAddress": "xyz@contoso.com"
},
"supportPlanType": "Premier",
"supportPlanDisplayName": "Premier",
"title": "my title",
"serviceId": "/providers/Microsoft.Support/services/service_guid",
"serviceDisplayName": "service_displayName",
"status": "Open",
"createdDate": "2022-05-04T21:52:10Z",
"modifiedDate": "2022-05-12T23:05:19Z"
}
},
{
"id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testTicket2",
"name": "testTicket2",
"type": "Microsoft.Support/supportTickets",
"properties": {
"supportTicketId": "2205040010000077",
"description": "This is a test - please ignore",
"problemClassificationId": "/providers/Microsoft.Support/services/service_guid/problemClassifications/compute_vm_problemClassification_guid",
"problemClassificationDisplayName": "Compute-VM (cores-vCPUs) subscription limit increases",
"severity": "minimal",
"require24X7Response": false,
"supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
"fileWorkspaceName": "testTicket2",
"advancedDiagnosticConsent": "Yes",
"contactDetails": {
"firstName": "abc",
"lastName": "xyz",
"preferredContactMethod": "email",
"primaryEmailAddress": "abc@contoso.com",
"preferredTimeZone": "Pacific Standard Time",
"country": "USA",
"preferredSupportLanguage": "en-US"
},
"supportEngineer": {
"emailAddress": "xyz@contoso.com"
},
"supportPlanType": "Premier",
"supportPlanDisplayName": "Premier",
"title": "Test - please ignore",
"serviceId": "/providers/Microsoft.Support/services/service_guid",
"serviceDisplayName": "service_displayName",
"status": "Open",
"createdDate": "2022-05-04T21:38:42Z",
"modifiedDate": "2022-05-04T21:39:14Z"
}
}
]
}
List support tickets with a certain service id for a subscription
Sample Request
Sample Response
{
"value": [
{
"id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets",
"name": "testticket1",
"type": "Microsoft.Support/supportTickets",
"properties": {
"supportTicketId": "2205040010000082",
"description": "my description",
"problemClassificationId": "/providers/Microsoft.Support/services/vm_windows_service_guid/problemClassifications/problemClassification_guid",
"problemClassificationDisplayName": "problemClassification_displayName",
"severity": "minimal",
"require24X7Response": false,
"enrollmentId": "",
"supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
"fileWorkspaceName": "6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066",
"advancedDiagnosticConsent": "Yes",
"problemScopingQuestions": "{\"articleId\":\"076846c1-4c0b-4b21-91c6-1a30246b3867\",\"scopingDetails\":[{\"question\":\"When did the problem begin?\",\"controlId\":\"problem_start_time\",\"orderId\":1,\"inputType\":\"static\",\"answer\":{\"displayValue\":\"2023-08-31T18:55:00.739Z\",\"value\":\"2023-08-31T18:55:00.739Z\",\"type\":\"datetime\"}},{\"question\":\"API Type of the Cosmos DB account\",\"controlId\":\"api_type\",\"orderId\":2,\"inputType\":\"static\",\"answer\":{\"displayValue\":\"Table\",\"value\":\"tables\",\"type\":\"string\"}},{\"question\":\"Table name\",\"controlId\":\"collection_name_table\",\"orderId\":11,\"inputType\":\"nonstatic\",\"answer\":{\"displayValue\":\"Select Table Name\",\"value\":\"dont_know_answer\",\"type\":\"string\"}},{\"question\":\"Provide additional details about the issue you're facing\",\"controlId\":\"problem_description\",\"orderId\":12,\"inputType\":\"nonstatic\",\"answer\":{\"displayValue\":\"test ticket, please ignore and close\",\"value\":\"test ticket, please ignore and close\",\"type\":\"string\"}}]}",
"secondaryConsent": [
{
"userConsent": "Yes",
"type": "VirtualMachine"
}
],
"contactDetails": {
"firstName": "abc",
"lastName": "xyz",
"preferredContactMethod": "email",
"primaryEmailAddress": "abc@contoso.com",
"preferredTimeZone": "Pacific Standard Time",
"country": "usa",
"preferredSupportLanguage": "en-US"
},
"supportEngineer": {
"emailAddress": "xyz@contoso.com"
},
"supportPlanType": "Premier",
"supportPlanDisplayName": "Premier",
"title": "my title",
"serviceId": "/providers/Microsoft.Support/services/vm_windows_service_guid",
"serviceDisplayName": "Virtual Machine running Windows",
"status": "Open",
"createdDate": "2022-05-04T21:52:10Z",
"modifiedDate": "2022-05-12T23:05:19Z"
}
},
{
"id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets",
"name": "testticket2",
"type": "Microsoft.Support/supportTickets",
"properties": {
"supportTicketId": "2205040010000080",
"description": "This is a test - please ignore",
"problemClassificationId": "/providers/Microsoft.Support/services/vm_windows_service_guid/problemClassifications/problemClassification_guid",
"problemClassificationDisplayName": "problemClassification_displayName",
"severity": "minimal",
"require24X7Response": false,
"supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
"fileWorkspaceName": "6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066",
"advancedDiagnosticConsent": "Yes",
"problemScopingQuestions": "{\"articleId\":\"076846c1-4c0b-4b21-91c6-1a30246b3867\",\"scopingDetails\":[{\"question\":\"When did the problem begin?\",\"controlId\":\"problem_start_time\",\"orderId\":1,\"inputType\":\"static\",\"answer\":{\"displayValue\":\"2023-08-31T18:55:00.739Z\",\"value\":\"2023-08-31T18:55:00.739Z\",\"type\":\"datetime\"}},{\"question\":\"API Type of the Cosmos DB account\",\"controlId\":\"api_type\",\"orderId\":2,\"inputType\":\"static\",\"answer\":{\"displayValue\":\"Table\",\"value\":\"tables\",\"type\":\"string\"}},{\"question\":\"Table name\",\"controlId\":\"collection_name_table\",\"orderId\":11,\"inputType\":\"nonstatic\",\"answer\":{\"displayValue\":\"Select Table Name\",\"value\":\"dont_know_answer\",\"type\":\"string\"}},{\"question\":\"Provide additional details about the issue you're facing\",\"controlId\":\"problem_description\",\"orderId\":12,\"inputType\":\"nonstatic\",\"answer\":{\"displayValue\":\"test ticket, please ignore and close\",\"value\":\"test ticket, please ignore and close\",\"type\":\"string\"}}]}",
"secondaryConsent": [
{
"userConsent": "Yes",
"type": "VirtualMachine"
}
],
"contactDetails": {
"firstName": "abc",
"lastName": "xyz",
"preferredContactMethod": "email",
"primaryEmailAddress": "abc@contoso.com",
"preferredTimeZone": "Pacific Standard Time",
"country": "USA",
"preferredSupportLanguage": "en-US"
},
"supportEngineer": {
"emailAddress": "xyz@contoso.com"
},
"supportPlanType": "Premier",
"supportPlanDisplayName": "Premier",
"title": "Test - please ignore",
"serviceId": "/providers/Microsoft.Support/services/vm_windows_service_guid",
"serviceDisplayName": "Virtual Machine running Windows",
"status": "Open",
"createdDate": "2022-05-04T21:38:42Z",
"modifiedDate": "2022-05-04T21:39:14Z"
}
}
]
}
Definitions
Name | Description |
---|---|
Consent |
Advanced diagnostic consent to be updated on the support ticket. |
Contact |
Contact information associated with the support ticket. |
Error |
The resource management error additional info. |
Error |
The error detail. |
Error |
Error response |
Is |
This property indicates if support ticket is a temporary ticket. |
Preferred |
Preferred contact method. |
Quota |
This property is required for providing the region and new quota limits. |
Quota |
Additional set of information required for quota increase support ticket for certain quota types, e.g.: Virtual machine cores. Get complete details about Quota payload support request along with examples at Support quota request. |
Secondary |
This property indicates secondary consent for the support ticket. |
Service |
Service Level Agreement details for a support ticket. |
Severity |
A value that indicates the urgency of the case, which in turn determines the response time according to the service level agreement of the technical support plan you have with Azure. Note: 'Highest critical impact', also known as the 'Emergency - Severe impact' level in the Azure portal is reserved only for our Premium customers. |
Support |
Support engineer information. |
Support |
Object that represents SupportTicketDetails resource. |
Support |
Object that represents a collection of SupportTicket resources. |
Technical |
Additional information for technical support ticket. |
User |
User consent value provided |
Consent
Advanced diagnostic consent to be updated on the support ticket.
Name | Type | Description |
---|---|---|
No |
string |
|
Yes |
string |
ContactProfile
Contact information associated with the support ticket.
Name | Type | Description |
---|---|---|
additionalEmailAddresses |
string[] |
Additional email addresses listed will be copied on any correspondence about the support ticket. |
country |
string |
Country of the user. This is the ISO 3166-1 alpha-3 code. |
firstName |
string |
First name. |
lastName |
string |
Last name. |
phoneNumber |
string |
Phone number. This is required if preferred contact method is phone. |
preferredContactMethod |
Preferred contact method. |
|
preferredSupportLanguage |
string |
Preferred language of support from Azure. Support languages vary based on the severity you choose for your support ticket. Learn more at Azure Severity and responsiveness. Use the standard language-country code. Valid values are 'en-us' for English, 'zh-hans' for Chinese, 'es-es' for Spanish, 'fr-fr' for French, 'ja-jp' for Japanese, 'ko-kr' for Korean, 'ru-ru' for Russian, 'pt-br' for Portuguese, 'it-it' for Italian, 'zh-tw' for Chinese and 'de-de' for German. |
preferredTimeZone |
string |
Time zone of the user. This is the name of the time zone from Microsoft Time Zone Index Values. |
primaryEmailAddress |
string |
Primary email address. |
ErrorAdditionalInfo
The resource management error additional info.
Name | Type | Description |
---|---|---|
info |
object |
The additional info. |
type |
string |
The additional info type. |
ErrorDetail
The error detail.
Name | Type | Description |
---|---|---|
additionalInfo |
The error additional info. |
|
code |
string |
The error code. |
details |
The error details. |
|
message |
string |
The error message. |
target |
string |
The error target. |
ErrorResponse
Error response
Name | Type | Description |
---|---|---|
error |
The error object. |
IsTemporaryTicket
This property indicates if support ticket is a temporary ticket.
Name | Type | Description |
---|---|---|
No |
string |
|
Yes |
string |
PreferredContactMethod
Preferred contact method.
Name | Type | Description |
---|---|---|
string |
||
phone |
string |
QuotaChangeRequest
This property is required for providing the region and new quota limits.
Name | Type | Description |
---|---|---|
payload |
string |
Payload of the quota increase request. |
region |
string |
Region for which the quota increase request is being made. |
QuotaTicketDetails
Additional set of information required for quota increase support ticket for certain quota types, e.g.: Virtual machine cores. Get complete details about Quota payload support request along with examples at Support quota request.
Name | Type | Description |
---|---|---|
quotaChangeRequestSubType |
string |
Required for certain quota types when there is a sub type, such as Batch, for which you are requesting a quota increase. |
quotaChangeRequestVersion |
string |
Quota change request version. |
quotaChangeRequests |
This property is required for providing the region and new quota limits. |
SecondaryConsent
This property indicates secondary consent for the support ticket.
Name | Type | Description |
---|---|---|
type |
string |
The service name for which the secondary consent is being provided. The value needs to be retrieved from the Problem Classification API response. |
userConsent |
User consent value provided |
ServiceLevelAgreement
Service Level Agreement details for a support ticket.
Name | Type | Description |
---|---|---|
expirationTime |
string |
Time in UTC (ISO 8601 format) when the service level agreement expires. |
slaMinutes |
integer |
Service Level Agreement in minutes. |
startTime |
string |
Time in UTC (ISO 8601 format) when the service level agreement starts. |
SeverityLevel
A value that indicates the urgency of the case, which in turn determines the response time according to the service level agreement of the technical support plan you have with Azure. Note: 'Highest critical impact', also known as the 'Emergency - Severe impact' level in the Azure portal is reserved only for our Premium customers.
Name | Type | Description |
---|---|---|
critical |
string |
|
highestcriticalimpact |
string |
|
minimal |
string |
|
moderate |
string |
SupportEngineer
Support engineer information.
Name | Type | Description |
---|---|---|
emailAddress |
string |
Email address of the Azure Support engineer assigned to the support ticket. |
SupportTicketDetails
Object that represents SupportTicketDetails resource.
Name | Type | Description |
---|---|---|
id |
string |
Id of the resource. |
name |
string |
Name of the resource. |
properties.advancedDiagnosticConsent |
Advanced diagnostic consent to be updated on the support ticket. |
|
properties.contactDetails |
Contact information of the user requesting to create a support ticket. |
|
properties.createdDate |
string |
Time in UTC (ISO 8601 format) when the support ticket was created. |
properties.description |
string |
Detailed description of the question or issue. |
properties.enrollmentId |
string |
Enrollment Id associated with the support ticket. |
properties.fileWorkspaceName |
string |
File workspace name. |
properties.isTemporaryTicket |
This property indicates if support ticket is a temporary ticket. |
|
properties.modifiedDate |
string |
Time in UTC (ISO 8601 format) when the support ticket was last modified. |
properties.problemClassificationDisplayName |
string |
Localized name of problem classification. |
properties.problemClassificationId |
string |
Each Azure service has its own set of issue categories, also known as problem classification. This parameter is the unique Id for the type of problem you are experiencing. |
properties.problemScopingQuestions |
string |
Problem scoping questions associated with the support ticket. |
properties.problemStartTime |
string |
Time in UTC (ISO 8601 format) when the problem started. |
properties.quotaTicketDetails |
Additional ticket details associated with a quota support ticket request. |
|
properties.require24X7Response |
boolean |
Indicates if this requires a 24x7 response from Azure. |
properties.secondaryConsent |
This property indicates secondary consents for the support ticket |
|
properties.serviceDisplayName |
string |
Localized name of the Azure service. |
properties.serviceId |
string |
This is the resource Id of the Azure service resource associated with the support ticket. |
properties.serviceLevelAgreement |
Service Level Agreement information for this support ticket. |
|
properties.severity |
A value that indicates the urgency of the case, which in turn determines the response time according to the service level agreement of the technical support plan you have with Azure. Note: 'Highest critical impact', also known as the 'Emergency - Severe impact' level in the Azure portal is reserved only for our Premium customers. |
|
properties.status |
string |
Status of the support ticket. |
properties.supportEngineer |
Information about the support engineer working on this support ticket. |
|
properties.supportPlanDisplayName |
string |
Support plan type associated with the support ticket. |
properties.supportPlanId |
string |
Support plan id associated with the support ticket. |
properties.supportPlanType |
string |
Support plan type associated with the support ticket. |
properties.supportTicketId |
string |
System generated support ticket Id that is unique. |
properties.technicalTicketDetails |
Additional ticket details associated with a technical support ticket request. |
|
properties.title |
string |
Title of the support ticket. |
type |
string |
Type of the resource 'Microsoft.Support/supportTickets'. |
SupportTicketsListResult
Object that represents a collection of SupportTicket resources.
Name | Type | Description |
---|---|---|
nextLink |
string |
The URI to fetch the next page of SupportTicket resources. |
value |
List of SupportTicket resources. |
TechnicalTicketDetails
Additional information for technical support ticket.
Name | Type | Description |
---|---|---|
resourceId |
string |
This is the resource Id of the Azure service resource (For example: A virtual machine resource or an HDInsight resource) for which the support ticket is created. |
UserConsent
User consent value provided
Name | Type | Description |
---|---|---|
No |
string |
|
Yes |
string |