Empower health team collaboration
With the healthcare capabilities in Dynamics 365, Microsoft 365, and Azure, you can dramatically improve the collaboration between your health team staff as well as care for their patients.
For starters, you can quickly and easily launch a virtual patient visit or consultation with another provider to discuss medical care. And you can customize Microsoft collaboration tools based on the needs of your medical staff. You can also ingest patient and clinical data from disparate sources to create a single longitudinal patient record giving the care team a full picture of the patient’s health.
Care management solution
With Care management, provider personnel can create, personalize, and enable new care plans for patients, as well as manage the appropriate care team members. The initial view in Care management is the care coordinator dashboard. More information: Care management: Coordinate care plans and care teams
The Azure Healthcare APIs (Preview) populates the end-to-end clinical data that the provider can then view to create care plans for their patients and manage new treatments. More information: Azure Healthcare APIs (Preview)
Health assistant cards keep you informed with relevant context about patients. The cards are generated by health assistant, which is built on the Sales assistant available in Microsoft Dynamics 365 Sales. More information: Health assistant: Provide care teams with administrative context about patients
Virtual clinic allows users to access scheduled and instant visits that have been created within Patient access portal or through patient scheduling within Patient service center. More information: Virtual clinic
Virtual clinic is a model-driven app that provides patients the ability to perform the following actions:
- View dashboards that provide list of scheduled and instant virtual visits
- Provides the ability to join virtual visits Directly from within dashboard
- Access full appointment details to care giver in context of virtual visit
- Access holistic patient view as well as embedded care management tools during virtual visit
Home health solution
With Home health, provider personnel can schedule appointments for the patient based on a variety of factors. You can view patient information directly in context, and a guided business process flow ensures each measure is taken prior to and after booking. More information: Home health: Schedule and coordinate home visits.
Using the Azure Healthcare APIs (Preview), the provider can also see health data ingested from wearables and other connected health devices in one place. More information: Azure Healthcare APIs (Preview)
Virtual visits
In-person doctor visits can be challenging, especially for patients with mobility issues, a compromised immune system, or living in areas with a shortage of clinicians or healthcare facilities. Video conferencing provides a way for clinicians to provide high-quality, personalized, and affordable consultations. Using the complete meetings platform in Microsoft Teams, providers will be able to schedule, manage, and conduct virtual visits with patients, such as a surgery follow-up. If your organization already uses electronic health records, or EHRs, you can integrate Teams for a seamless experience for your visits. If you aren't using a supported EHR, you can use Teams in combination with the new Bookings app in Teams to host your virtual visits.
You can:
Integrate with your EHR system to schedule visits and use Teams to host the virtual sessions. More information:
Use Microsoft Bookings for scheduling and use Teams to host the virtual sessions. More information: Bookings app and virtual visits in Microsoft Teams
After you have set up virtual visits, patients can go to the Patient Portal to schedule appointments. More information: Patient access: Appointments
Watch this video to learn how to set up virtual visits with the Epic EHR system:
You can see an example architecture for a virtual visit solution based on the Microsoft Cloud for Healthcare in the Azure Architecture Center.
Internal health team collaboration
Internally, your care team can use Teams to:
Go to Get started with Teams for Healthcare to learn about how to set up these features and capabilities.
Watch this video to learn more about health team collaboration in Teams:
| Task | More information |
|---|---|
| Send and receive messages securely | Good patient care begins with a clinician who is empowered with unfettered access to the right information, the ability to communicate swiftly, and the peace of mind that all of this communication is secure and compliant with patient data protection regulations. Features, such as priority notifications and message delegation, mean that you and the rest of your care team can stay on top of important messages, securely, no matter where you are. |
| Chat, post messages, and communicate | Chat and post messages in a team. Messages posted in team channels persist, so others can join in the conversation later. You can set up teams and channels for departments, roles, projects, or specialties, so that your team can have a central place to work together. |
| Call and meet | Schedule meetings or easily have one-off quick calls with members of the care team. |
| Store and share files and documents | Store your documents and files in Teams so that everyone has the same information, and you can work together to make changes and updates. |
| Share lists and track information | Microsoft Lists can help you track information easily and see status. The Lists app in Teams even includes a Patients list template so that your team can coordinate plans and information about specific patients. |
| Track and monitor tasks | Use Tasks in Teams to track to-do items for yourself and for your whole care team. IT Pros can publish tasks for their organizations, for example, publishing a set of tasks with new safety protocols or a new intake step to be used across a hospital. |
| Streamline approvals | Use Approvals to streamline all of your requests and processes with your team. Create, manage, and share approvals directly from your hub for teamwork. Start an approval flow from the same place you send a chat, in a channel conversation, or from the Approvals app itself. Just select an approval type, add details, attach files, and choose approvers. Once submitted, approvers are notified and can review and act on the request. |
| Create, manage, and share schedules | Use Shifts to create, manage, and share schedules among your staff. |
The Azure Healthcare APIs (Preview) allows care teams to collaborate on clinical data, like being able to view the entire patient record and also discuss care plans with data from disparate sources.
Ingest PHI data to provide care teams with better patient data – Azure Healthcare APIs (Preview)
Using the Azure Healthcare APIs (Preview), you can arm your care team with a better picture of the patient’s health. The Azure Healthcare APIs (Preview) allows you to ingest clinical and protected health information (PHI) data from multiple sources into a single place so that care teams can access them and collaborate with each other on improving care plans.
More information: Azure Healthcare APIs (Preview)