Migrate email and contacts to Microsoft 365

Import or migrate email from Gmail or another email provider to Microsoft 365.

Want help with this? Contact Microsoft 365 for business support.

You need to use a version of Outlook that is installed on your desktop for this task. Outlook is included in most Microsoft 365 plans.

Watch: Import and redirect email

After signing up for Microsoft 365, you might still have email going to an old account; for example, if you used a Gmail or Outlook account for work. You can continue to use both the new and old accounts, or you can import the data from the old account into your new one.

Migrate Gmail to Microsoft 365

Follow these steps to import or migrate email, contacts, and calendar from Gmail into Outlook with Microsoft 365:

Watch: Import calendars

Import Outlook pst files to Microsoft 365 (desktop)

Follow these steps to export email, contacts and calendars from Outlook to a .pst file, and then import that file to Outlook with Microsoft 365:

  1. Export email, contacts, and calendar

  2. Import mail, contacts, and calendar

If you just want contacts, follow these steps:

  1. Export contacts from Outlook

  2. Import contacts to Outlook

To start the process, open Outlook and choose File > Open & Export > Import/Export.

File menu in Outlook 2016.Open & Export command in Outlook 2016Import/Export button in Outlook 2016

See other email accounts in Outlook

Just want to see your email from another provider (like Gmail, Yahoo, or Live.com) in Outlook? No need to import or migrate. You can set up Outlook or Outlook Web App so you can access your other accounts from the same place as your Microsoft 365 mailbox and send, receive, and read email sent to those accounts.

Outlook (desktop)

Add an account, such as your private Gmail account, to Outlook.

  • Open Outlook, then go to File > Add account.

Need more detailed steps? See Add an account.

Screenshot showing Outlook account information page in the backstage view.

Multiple mailboxes: Admins can bulk import email, contacts, and calendars to Microsoft 365

Depending on your source email system, you can choose from several bulk migration methods. Read Ways to migrate multiple email accounts to Microsoft 365 to decide which method works for you.

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Plan your setup of Microsoft 365 for business (article)
Install Office applications (link page)
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