Phone number management for Singapore
This is a preview or early release feature.
Use this table to find information on getting and managing phone numbers in Singapore for Microsoft Teams.
For more information, see Manage phone numbers for your organization.
| What you want to do? | Download the correct forms |
|---|---|
| Get new user or service phone numbers that aren't listed in the Microsoft Teams admin center. | In Singapore, you can get phone numbers for your organization using the Microsoft Teams admin center. You can also submit a new phone number request by downloading the form and contact the TNS Service Desk for instructions. New phone number request for Singapore (v.1.0) (en-sg). Before phone numbers can be assigned to you, you must download one of the following Know your customer forms:
New orders can take two to three weeks to fill in this market. |
| Get phone numbers transferred to us. |
Download this form. Letter of Authorization (LOA) for Singapore (User and Service Numbers)(en-sg)v2 Fill it out and contact the TNS Service Desk for instructions. Transferring numbers can take one to six weeks to complete in this market depending on the complexity of the port. Geographical numbers can be ported in as Service number type (for call queues & Auto-Attendant only as these numbers can't be used for conferencing at this time) or Subscriber number type. Please note that porting service for Toll-free number (0800) is currently not supported. |
| Publish/unpublish phone number(s) in the national phone directory. |
Contact the TNS Service Desk for instructions regarding the list of phone numbers you want to publish/unpublish. |
| Change a user's number to a service number. |
Contact the TNS Service Desk for instructions regarding the list of user numbers you want to convert to service numbers. |
| Make directory service updates to call queue or auto attendant numbers | To add or change call queue or auto attendant numbers, contact the TNS Service Desk for instructions. |
Related topics
Different kinds of phone numbers used for Calling Plans
Manage phone numbers for your organization
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