There is no shortcut menu command to add a sender's domain to the Blocked Senders list in Outlook

Original KB number:   980552

Symptoms

When you right-click an email message in Microsoft Office Outlook 2007, Outlook 2010 or in Outlook 2013, there is no shortcut menu command to add a sender's domain to the Blocked Senders list.

Note

When you right-click an email message, there is a shortcut menu command to add a sender's domain to the Safe Senders list.

Outlook 2007 Outlook 2010 and Outlook 2013
A screenshot showing Outlook 2007 Junk Email menu A screenshot showing Outlook 2010 Junk Email menu

Cause

This behavior is by design in Outlook 2007, Outlook 2010 and in Outlook 2013. The command to block the sender's domain was not added to the shortcut menu in order to prevent users from accidentally selecting it. By selecting such a command, a user might have unintentionally blocked everyone who sends an email message from that specific domain. This includes everyone who uses a common carrier or ISP, such as @example.com.

Workaround

To work around this behavior, manually add the sender's domain to the Blocked Senders list. To do this, follow these steps.

  1. Right-click the email message that was sent from a domain that you want to block, point to Junk E-mail, and then select Junk E-mail Options.
  2. Select the Blocked Senders tab.
  3. Select Add.
  4. Type the domain that you want to block, such as @example.com.
  5. Select OK.
  6. Select OK to close the Junk E-mail Options dialog box.