开始 Microsoft Teams 升级Getting started with your Microsoft Teams upgrade

祝贺你即将从 Skype for Business 升级到 Microsoft Teams。Congratulations on your pending upgrade from Skype for Business to Microsoft Teams. 无论你是刚开始使用 Teams,已经将 Teams 与 Skype for Business 一起使用,还是准备进行升级,我们都希望确保你拥有成功开启 Teams 之旅所需的一切。Whether you’re just getting started with Teams, already using Teams alongside Skype for Business, or ready to upgrade, we want to ensure you have everything you need to navigate a successful journey to Teams.

无论是从 Skype for Business Online 升级到 Teams,还是从 Skype for Business 本地环境升级到 Teams,升级框架都将根据你的业务方案指导你完成整个过程。Whether you are upgrading from Skype for Business Online to Teams or from a Skype for Business on-premises environment to Teams, the upgrade framework will guide you through the process based on your business scenario.

为什么要升级到 Microsoft Teams?Why upgrade to Microsoft Teams?

Microsoft Teams 扩展了 Skype for Business 的功能,将聊天、会议、呼叫、协作、应用集成和文件存储整合在单个界面中。Microsoft Teams extends the capabilities of Skype for Business, bringing together chat, meetings, calling, collaboration, app integration, and file storage into a single interface. 这个新的团队合作中心有助于简化用户完成工作的方式,从而提高用户满意度并加快实现业务成果。This new central hub for teamwork can help streamline the way users get things done, improving user satisfaction and accelerating business outcomes. 我们将不断扩展 Teams 的功能,使你能够以全新的方式进行沟通和协作,打破组织和地域障碍,并提高流程和决策制定的效率。We’re continually expanding Teams’ capabilities to enable you to communicate and collaborate in new ways, break down organizational and geographical barriers, and drive efficiency in process and decision making. 在“Forrester 报告:Microsoft Teams 的总体经济影响”中详细了解升级到 Teams 的好处。Learn more about the benefits of upgrading to Teams in the Forrester report: Total Economic Impact of Microsoft Teams.

我的组织应该在何时升级到 Teams?When should my organization upgrade to Teams?

Skype for Business Online 将于 2021 年 7 月 31 日停用,在此日期之后它将不再可用或受支持。Skype for Business Online will be retired on July 31, 2021, after which it will no longer be accessible or supported. 尽管 Skype for Business Online 服务将在 2021 年 7 月 31 日之前完全正常运行,但 Microsoft 鼓励客户立即开始升级之旅,以便有足够的时间在停用日期之前完成升级。While the Skype for Business Online service will be fully functional through July 31, 2021, Microsoft encourages customers to begin their upgrade journey today, allowing ample time to complete their upgrade prior to the retirement date. 请阅读我们的停用公告以了解详细信息。Read our retirement announcement to learn more.

在准备和执行 Teams 升级时,可以继续使用 Skype for Business Online 吗?Can we continue to use Skype for Business Online as we prepare for and execute our upgrade to Teams?

是的,Microsoft 提供了多个用于同时运行 Skype for Business Online 和 Teams 的选项。Yes, Microsoft offers several options for running Skype for Business Online and Teams together. 这些共存模式可让当今用户熟悉 Teams,同时帮助你加快升级到仅 Teams。These coexistence modes allow your users to become familiar with Teams today while helping accelerate your upgrade to Teams Only. 有关详细信息,请参阅 https://aka.ms/SkypeToTeams-CoexistFor more information, see https://aka.ms/SkypeToTeams-Coexist.

电话系统是否可供团队用户使用?Is Phone System available for Teams users?

是。Yes. 将用户移动到 TeamsOnly 模式后,所有团队用户均可使用电话系统。Phone System is available to all Teams users after they are moved to TeamsOnly mode. 此外,Microsoft 还提供用于连接到公共交换电话网络(PSTN)的选项,以便用户可以拨打世界任何地方的电话。In addition, Microsoft provides options for connecting to the Public Switched Telephone Network (PSTN) so that users can make phone calls anywhere in the world. 有关详细信息,请参阅语音电话系统和 PSTN 连接For more information, see Voice - Phone System and PSTN connectivity.

是否可以继续使用我们的本地电话基础结构?Can we continue to use our on-premises telephony infrastructure?

是。Yes. 通过电话系统直接路由,您可以通过任何电话运营商使用电话系统。With Phone System Direct Routing, you can use Phone System with virtually any telephony carrier. 通过直接路由,你可以将自己的会话边界控制器(SBC)直接连接到电话系统。With Direct Routing, you connect your own Session Border Controller (SBC) directly to Phone System. 有关详细信息,请参阅手机系统直接路由For more information, see Phone System Direct Routing.

Microsoft 如何帮助客户升级到 Teams?How is Microsoft helping customers with their upgrade to Teams?

Microsoft 致力于帮助你成功从 Skype for Business 过渡到 Teams。Microsoft is committed to helping make your transition from Skype for Business to Teams a success. Microsoft 将提供强大的指南,它围绕经验证的端到端成功升级框架而构建,旨在帮助你计划和执行 Teams 升级。Microsoft is providing robust guidance built around a proven, end-to-end upgrade success framework designed to help you plan and execute the upgrade to Teams. 我们的指南专门针对升级之旅的各个阶段而设计 — 无论你是刚开始规划,已在同时运行 Teams 和 Skype for Business,还是已准备好升级到 Teams。Our guidance is designed for every stage of the upgrade journey, whether you are just getting started with planning, already running Teams alongside Skype for Business, or ready to upgrade to Teams.

为了帮助你进行升级规划和实施,Microsoft 将举办免费的实时交互式升级规划研讨会,旨在让你熟悉我们的升级框架,分享有关让用户做好升级准备的见解,并为贵组织确定正确的 Teams 升级路径。To help facilitate your upgrade planning and implementation, Microsoft is hosting complimentary live, interactive upgrade planning workshops, designed to familiarize yourself with our upgrade framework, share insights into preparing your users for the upgrade, and identify the right path for your organization on your journey to Teams. 参与我们的升级规划概述会话:https://aka.ms/SkypeToTeamsPlanningJoin us for an upgrade planning overview session: https://aka.ms/SkypeToTeamsPlanning.

为何需要使用升级指南?Why do I need upgrade guidance? 我不能仅删除/停用 Skype for Business 吗?Can’t I just delete/decommission Skype for Business?

从 Skype for Business 升级到 Teams 不仅仅是技术上的迁移。Upgrading from Skype for Business to Teams is more than a technical migration. 它代表着用户沟通和协作方式的转变,而改变并不总是那么容易。It represents a transformation in how users communicate and collaborate, and change is not always easy. 理想升级方法应该解决升级的技术问题,并鼓励用户接受和采用 Teams,从而推动积极的用户体验和业务成果的实现。The ideal upgrade approach should address the technical aspects of your upgrade as well as encourage user acceptance and adoption of Teams, driving a positive user experience and business outcome realization.

在哪里开始规划 Teams/升级到 Teams?Where do I start planning for Teams/my upgrade to Teams?

通过熟悉我们的成功升级框架和相关资源来开始你的旅程。Start your journey by familiarizing yourself with our upgrade success framework and associated resources. 本指南是开启从 Skype for Business 到 Teams 的升级之旅的基础。This guidance serves as the cornerstone for navigating your journey from Skype for Business to Teams.

了解有关升级框架的信息并参与我们的实时升级规划概述会话。Learn about the Upgrade Framework and join us for a live upgrade planning overview session.


请记住,成功的升级可确保技术和用户就绪,因此在开启 Microsoft Teams 升级之旅时,请务必利用此指南。Remember that a successful upgrade ensures both technical and user readiness, so be sure to leverage the guidance herein as you navigate your journey to Microsoft Teams.


观看以下会话以了解从 Skype for Business 到 Microsoft Teams 的升级旅程:Watch the following sessions to learn about the Upgrade from Skype for Business to Microsoft Teams: