适用于 Microsoft 365 的 FastTrack 中心权益FastTrack Center Benefit for Microsoft 365

什么是适用于 Microsoft 365 的 FastTrack?What is FastTrack for Microsoft 365?

FastTrack 是一项旨在帮助你免费部署 Microsoft 365(包括在合格的订阅中)的权益。FastTrack is a benefit designed to help you deploy Microsoft 365 (included in eligible subscriptions) at no additional cost. 可以将 FastTrack 服务与新的或现有的合格订阅一起使用。You can use FastTrack services with a new or existing qualifying subscription.

结合使用工具和已发布的文档,可以将所有 FastTrack 指南远程提供给你或你的代表。All FastTrack guidance is provided to you or your representative remotely using a combination of tools and published documentation. FastTrack 人员不能代表你采取行动,而是为你提供口头和书面帮助以及最佳实践的组合,以帮助你成功启用合格的服务并使你的用户可以充分利用你购买的 Microsoft 365。FastTrack personnel cannot act on your behalf but instead provide you with a combination of verbal and written assistance and best practices to help you successfully enable your eligible services and allow your users to take full advantage of your Microsoft 365 purchase.

如前所述,FastTrack 专家可以与你远程合作。As previously mentioned, FastTrack Specialists work with you remotely. 他们努力了解你购买的合格 Microsoft 产品的计划和用途,并为你提供适合你的环境的推荐方法,以帮助你实现目标。They strive to understand your plans and uses for the eligible Microsoft products you’ve purchased and provide you with a recommended approach tailored to your environment that helps you achieve your goals. FastTrack 专家是指包括 Microsoft 员工、Microsoft 核准供应商和 Microsoft 核准合作伙伴在内的人员。FastTrack Specialists can include Microsoft employees, Microsoft-approved vendors, and Microsoft-approved partners.

FastTrack 使用以下语言提供帮助:繁体中文、简体中文(仅限讲普通话的资源)、英语、法语、德语、意大利语、日语、韩语、葡萄牙语(巴西)、西班牙语、泰语和越南语提供协助。FastTrack offers assistance in the following languages: Traditional Chinese and Simplified Chinese (resources speak Mandarin only), English, French, German, Italian, Japanese, Korean, Portuguese (Brazil), Spanish, Thai, and Vietnamese.

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由于 FastTrack 指南是针对你和你的环境量身定制的,因此,如果你选择在本指南范围之外进行部署,则可能会影响你的体验。Since FastTrack guidance is tailored to you and your environment, your experience may be impacted if you choose to deploy outside of this guidance.

如何使用本服务说明How to use this service description

FastTrack 服务描述旨在帮助业务利益相关者和 IT 团队了解 FastTrack 的好处并回答以下关键问题,包括:哪些购买符合条件?The FastTrack service description is designed to help business stakeholders and IT teams understand the FastTrack benefit and answer key questions, including: What purchases are eligible? 如何获取帮助?How to get help? 我可以对 FastTrack 有什么期望?What can I expect of FastTrack? 我有哪些义务?What obligations do I have? 如何进行预订?How does the engagement work? 如何进行数据迁移?What about data migration?

为方便起见,本服务说明分为四个部分:To facilitate this, it’s broken into four sections:

  • 资格 - 了解你的购买是否有资格获得 FastTrack 协助,并确定 FastTrack 专家涵盖的 Microsoft 365 服务。Eligibility – Understand if your purchase is eligible for FastTrack assistance and identify the Microsoft 365 services covered by FastTrack Specialists.

  • 流程和期望 – 了解如何与 FastTrack 互动以获取帮助、获得有关如何提供帮助的概述、获得成功经验的提示以及了解 FastTrack 和你公司的主要职责。Process and Expectations – Learn how to engage FastTrack for assistance, get an overview of how that assistance is provided, receive tips for a successful experience, and understand key responsibilities of both FastTrack and your company.

  • 产品和功能 – 在开始这项工作之前,获得有关 FastTrack 为每个 Microsoft 365 产品或功能提供的特定指南以及我们对你的源环境的期望的更多详细信息。Products and Capabilities – Obtain more details on the specific guidance FastTrack provides for each Microsoft 365 product or capability and our expectations for your source environment prior to the start of that work.

  • 数据迁移 – 了解 FastTrack 将迁移到你的 Microsoft 365 环境中的数据类型以及有关流程和限制的详细信息。Data Migration – Understand the type of data FastTrack will migrate into your Microsoft 365 environment and specifics around the process and limitations.