Exchange 2010 終止支援藍圖Exchange 2010 end of support roadmap

本文適用於 Microsoft 365 企業版和 Office 365 企業版。This article applies to both Microsoft 365 Enterprise and Office 365 Enterprise.

Exchange Server 2010 將於 2020 年 10 月 13 日終止支援。On October 13, 2020, Exchange Server 2010 will reach end of support. 若尚未開始從 Exchange 2010 遷移至 Microsoft 365、Office 365 或 Exchange 2016,現在是開始規劃的時間。If you haven't already begun your migration from Exchange 2010 to Microsoft 365, Office 365, or Exchange 2016, now's the time to start your planning.

終止支援是什麼意思?What does end of support mean?

和所有 Microsoft 產品一樣,Exchange Server 也擁有支援生命週期,我們會在這段期間提供新功能、錯誤修正、安全性修正等支援。Exchange Server, like almost all Microsoft products, has a support lifecycle during which we provide new features, bug fixes, security fixes, and so on. 產品的生命週期從首次發行日期算起,通常會持續 10 年,而這個生命週期的結束就稱為產品支援結束。This lifecycle typically lasts for 10 years from the date of the product's initial release, and the end of this lifecycle is known as the product's end of support. 在 2020 年 10 月 13 日 Exchange 2010 終止支援後,Microsoft 將不再提供:When Exchange 2010 reaches its end of support on October 13, 2020, Microsoft will no longer provide:

  • 可能發生問題的技術支援。Technical support for problems that may occur.
  • 針對所探索之問題的錯誤修正,而且可能會影響伺服器的穩定性和可用性。Bug fixes for issues that are discovered and that may impact the stability and usability of the server.
  • 已發現之弱點的安全性修正程式,可能會導致伺服器遭受安全性破壞。Security fixes for vulnerabilities that are discovered and that may make the server vulnerable to security breaches.
  • 時區更新。Time zone updates.

在此日期之後,您所安裝的 Exchange 2010 仍可繼續執行。Your installation of Exchange 2010 will continue to run after this date. 不過,由於上述列出的變更,強烈建議您盡快從 Exchange 2010 移轉。However, because of the changes listed above, we strongly recommend that you migrate from Exchange 2010 as soon as possible.

如需 Office 2010 伺服器終止支援即將結束的詳細資訊,請參閱可幫助您從 Office 2010 伺服器和用戶端升級的資源For more information about Office 2010 servers nearing the end of support, see Resources to help you upgrade from Office 2010 servers and clients.

我有哪些選擇?What are my options?

Exchange 2010 即將終止支援,這是探索選項及準備移轉規劃的絕佳時機。With Exchange 2010 reaching its end of support, this is a great time to explore your options and prepare a migration plan. 您可以:You can:

  • 完整遷移至 Microsoft 365。Migrate fully to Microsoft 365. 使用完全移轉、混合式或完整混合式移轉來移轉信箱,然後移除內部部署的 Exchange 伺服器和 Active Directory。Migrate mailboxes using cutover, minimal hybrid, or full hybrid migration, then remove on-premises Exchange servers and Active Directory.
  • 將 Exchange 2010 伺服器移轉到內部部署伺服器上的 Exchange 2016。Migrate your Exchange 2010 servers to Exchange 2016 on your on-premises servers.

重要

如果您的組織選擇將信箱遷移至 Microsoft 365,但是想要保留 DirSync 或 Azure AD Connect,以繼續從內部部署 Active Directory 管理使用者帳戶,您必須在內部部署中至少保留一部 Exchange server。If your organization chooses to migrate mailboxes to Microsoft 365 but intends to keep DirSync or Azure AD Connect in place to continue managing user accounts from on-premises Active Directory, you need to keep at least one Exchange server on-premises. 如果移除最後一部 Exchange 伺服器,您將無法變更 Exchange Online 中的 Exchange 收件者。If the last Exchange server is removed, you won't be able to make changes to Exchange recipients in Exchange Online. 這是因為授權單位來源會保留在您內部部署的 Active Directory 中,因此必須在那裡進行變更。This is because the source of authority remains in your on-premises Active Directory and changes need to be made there. 在這個案例中,您有下列選項:In this scenario, you have the following options:

  • (建議 的) 如果您可以將信箱遷移至 Microsoft 365,並在10月 13 2020 日之後升級伺服器,請使用 Exchange 2010 連線至 microsoft 365 和遷移信箱。(Recommended) If you can migrate your mailboxes to Microsoft 365 and upgrade your servers by October 13, 2020, use Exchange 2010 to connect to Microsoft 365 and migrate mailboxes. 之後,將 Exchange 2010 移轉到 Exchange 2016,並解除委任所有剩下的 Exchange 2010 伺服器。Next, migrate Exchange 2010 to Exchange 2016 and decommission any remaining Exchange 2010 servers.
  • 如果您無法在10月13日(2020)完成信箱遷移和內部部署伺服器升級,請先將您的內部部署 Exchange 2010 伺服器升級至 Exchange 2016,然後再使用 Exchange 2016 連線至 Microsoft 365 和遷移信箱。If you can't complete the mailbox migration and on-premises server upgrade by October 13, 2020, upgrade your on-premises Exchange 2010 servers to Exchange 2016 first, then use Exchange 2016 to connect to Microsoft 365 and migrate mailboxes.

注意

稍微有點複雜的是,您也可以將您的內部部署 Exchange 2010 伺服器遷移至 Exchange 2016,將信箱遷移至 Microsoft 365。While a little more complicated, you may also migrate mailboxes to Microsoft 365 while migrating your on-premises Exchange 2010 servers to Exchange 2016.

以下是您可以採取的三個方法,以避免對 Exchange Server 2010 的支援終止。Here are the three paths you can take to avoid the end of support for Exchange Server 2010.

Exchange Server 2010 升級方式

下列各節將詳細探討每個選項。The following sections explore each option in more detail.

移轉至 Microsoft 365Migrate to Microsoft 365

將您的電子郵件遷移至 Microsoft 365,是協助您淘汰 Exchange 2010 部署的最佳且最簡單的選項。Migrating your email to Microsoft 365 is your best and simplest option to help you retire your Exchange 2010 deployment. 透過遷移至 Microsoft 365,您可以從舊的技術將單一躍點變為一流的功能,如下所示:With a migration to Microsoft 365, you can make a single hop from old technology to state-of-the-art features, like:

  • 合規性功能,例如保留原則、In-Place 和訴訟暫止、就地 eDiscovery 等等。Compliance capabilities such as Retention Policies, In-Place and Litigation Hold, in-place eDiscovery, and more.
  • Microsoft TeamsMicrosoft Teams
  • Power BIPower BI
  • Focused InboxFocused Inbox
  • MyAnalyticsMyAnalytics

Microsoft 365 也會先取得新功能並體驗,您的使用者通常可以立即開始使用。Microsoft 365 also gets new features and experiences first and you and your users can usually start using them right away. 除了新功能,您也不需要擔心:In addition to new features, you won't have to worry about:

  • 購買及維護硬體。Purchasing and maintaining hardware.
  • 支付您伺服器的加熱和冷卻能力。Paying for heating and cooling of your servers.
  • 保持最新的安全性、產品及時區修正程式Keeping up to date on security, product, and time zone fixes
  • 維護儲存和軟體以支援合規性需求Maintaining storage and software to support compliance requirements
  • 升級至新版本的 Exchange-您總在 Microsoft 365 的最新版 Exchange。Upgrading to a new version of Exchange - you're always on the latest version of Exchange in Microsoft 365.

我應該如何遷移至 Microsoft 365?How should I migrate to Microsoft 365?

視您的組織而定,您有幾個選項可協助您取得 Microsoft 365。Depending on your organization, you have a few options that will help you get to Microsoft 365. 選擇 [遷移] 選項時,您需要考慮一些事項,如您需要移動的席位數目或信箱數目、您想要遷移的時間長度,以及遷移期間是否需要在內部部署安裝與 Microsoft 365 之間進行無縫整合。When choosing a migration option, you need to consider a few things like the number of seats or mailboxes you need to move, how long you want the migration to last, and whether you need a seamless integration between your on-premises installation and Microsoft 365 during the migration. 下表顯示您將會決定使用哪一種方法的遷移選項及最重要的因素。This table shows your migration options and the most important factors that will determine which method you'll use.

移轉選項Migration option 組織規模Organization size 持續時間Duration
完全移轉Cutover migration 少於 150 個基座Fewer than 150 seats 一週或更短A week or less
基本混合式移轉Minimal hybrid migration 少於 150 個基座Fewer than 150 seats 幾周或更短A few weeks or less
完整混合式移轉Full hybrid migration 超過 150 個基座More than 150 seats 幾周或更長A few weeks or more

下列各節提供這些方法的概觀。The following sections give you an overview of these methods. 請參閱決定移轉方法,了解每種方法的詳細資料。Check out Decide on a migration path to learn the details of each method.

完全移轉Cutover migration

完全遷移是指在預先選取的日期和時間,您會將所有信箱、通訊群組、連絡人等遷移至 Office 365。A cutover migration is one where, at a pre-selected date and time, you'll migrate all your mailboxes, distribution groups, contacts, and so on, to Office 365. 當您完成時,您會關閉內部部署 Exchange 伺服器,並以獨佔方式開始使用 Microsoft 365。When you've finished, you'll shut down your on-premises Exchange servers and start using Microsoft 365 exclusively.

「完全遷移」方法適用于沒有非常多信箱的小型組織,想要快速進入 Microsoft 365,而且不想處理其他一些方法。The cutover migration method is great for small organizations that don't have very many mailboxes, want to get to Microsoft 365 quickly, and don't want to deal with some of the complexities of the other methods. 不過在某種程度上來說,此方法也有限制,因為應該在一週或更短的時間內完成,而且需要使用者重新設定 Outlook 設定檔。But it's also somewhat limited because it should be completed in a week or less and because it requires users to reconfigure their Outlook profiles. 雖然完全移轉可以處理多達 2,000 個信箱,但是強烈建議您在使用此方法時最多移轉 150 個信箱就好。While cutover migration can handle up to 2,000 mailboxes, we strongly recommend you migrate a maximum of 150 mailboxes with this method. 如果您嘗試移轉超過 150 個信箱,您可能會來不及在期限之前移轉所有信箱,而且 IT 支援人員可能會因協助使用者重新設定 Outlook 而忙到焦頭爛額。If you try to migrate more than 150 mailboxes, you could run out of time to transfer all the mailboxes before your deadline, and your IT support staff may get overwhelmed helping users reconfigure Outlook.

如果您想要進行完全遷移,請考慮下列幾點:If you're thinking about doing a cutover migration, here are a few things to consider:

  • Microsoft 365 將需要透過 TCP 埠443,使用 Outlook Anywhere 連線至 Exchange 2010 伺服器。Microsoft 365 will need to connect to your Exchange 2010 servers using Outlook Anywhere over TCP port 443.
  • 所有內部部署信箱會移至 Microsoft 365。All on-premises mailboxes will be moved to Microsoft 365.
  • 您需要具有可讀取使用者信箱內容之存取權的內部部署系統管理員帳戶。You'll need an on-premises administrator account that has access to read the contents of your users' mailboxes.
  • 您想要在 Microsoft 365 中使用的 Exchange 2010 公認的網域,必須新增為服務中已驗證的網域。The Exchange 2010 accepted domains that you want to use in Microsoft 365 need to be added as verified domains in the service.
  • 在您開始遷移與開始完成階段之間的時間之間,Microsoft 365 會定期同步處理 Microsoft 365 和內部部署信箱。Between the time you start the migration and when you begin the completion phase, Microsoft 365 will periodically synchronize the Microsoft 365 and on-premises mailboxes. 這可讓您完成遷移,而不必擔心您的內部部署信箱中留下的電子郵件。This lets you complete the migration without worrying about email being left behind in your on-premises mailboxes.
  • 使用者將會收到其 Microsoft 365 帳戶的新的臨時密碼,當使用者第一次登入其信箱時,他們必須加以變更。Users will receive new temporary passwords for their Microsoft 365 account that they'll need to change when they log in to their mailboxes for the first time.
  • 您將需要 Microsoft 365 許可證,其中包含您要遷移的每個使用者信箱的 Exchange Online。You'll need a Microsoft 365 license that includes Exchange Online for each user mailbox you migrate.
  • 使用者必須在他們的每個裝置上設定新 Outlook 設定檔,然後再次下載電子郵件。Users will need to set up a new Outlook profile on each of their devices and download their email again. Outlook 將下載的電子郵件數量可能有所差異。The amount of email that Outlook will download can vary. 如需詳細資訊,請參閱 Outlook 中的離線工作For more information, take a look at Work offline in Outlook.

若要深入了解完全移轉,請參閱:To learn more about cutover migration, take a look at:

基本混合式移轉Minimal hybrid migration

最小的混合式或快速式遷移是一種可讓您將數百個信箱遷移至 Microsoft 365 的情況,您可以在數周內完成遷移,而且不需要任何高級混合式遷移功能(如共用 Free/Busy 行事曆資訊)。A minimal hybrid, or express, migration is one where you have a few hundred mailboxes that you want to migrate to Microsoft 365, can complete the migration within a few weeks, and don't need any of the advanced hybrid migration features like shared Free/Busy calendar information.

最小的混合式遷移非常適合需要花更多時間將其信箱遷移至 Microsoft 365 的組織,但仍然計畫在數周內完成遷移。Minimal hybrid migration is great for organizations that need to take more time to migrate their mailboxes to Microsoft 365, but still plan to complete the migration within a few weeks. 您可以獲得更先進的完整混合式移轉的優點,又不需要太多複雜的移轉步驟。You get some benefits of the more advanced full hybrid migration without many of the complexities. 您可以控制在指定時間遷移信箱的數量。You can control how many, and which, mailboxes are migrated at a given time. 將使用內部部署帳戶的使用者名稱和密碼來建立 Microsoft 365 信箱。Microsoft 365 mailboxes will be created with the username and passwords of their on-premises accounts. 而且,與轉換遷移不同的是,您的使用者不需要重新建立其 Outlook 設定檔。And, unlike cutover migrations, your users won't need to recreate their Outlook profiles.

如果您考慮要執行基本混合式移轉,以下是一些該考量的事項:If you're thinking about doing minimal hybrid migration, here are a few things to consider:

  • 您必須在內部部署 Active Directory 伺服器與 Microsoft 365 之間執行一次性目錄同步處理。You'll need to perform a one-time directory synchronization between your on-premises Active Directory servers and Microsoft 365.
  • 使用者將能夠使用與其信箱遷移時所使用的相同使用者名稱和密碼,登入他們的 Microsoft 365 信箱。Users will be able to log in to their Microsoft 365 mailbox using the same username and password they were using when their mailbox was migrated.
  • 您將需要 Microsoft 365 許可證,其中包含您要遷移的每個使用者信箱的 Exchange Online。You'll need a Microsoft 365 license that includes Exchange Online for each user mailbox you migrate.
  • 使用者不需要在大部分的裝置上設定新的 Outlook 設定檔 (有些舊版的 Android 手機可能需要新的設定檔) ,而且不需要重新下載其電子郵件。Users don't need to set up a new Outlook profile on most of their devices (some older Android phones might need a new profile) and won't need to re-download their email.

若要深入瞭解最基本的混合式遷移,請參閱 使用最小混合式,以快速將 Exchange 信箱遷移至 Office 365To learn more about minimal hybrid migration, take a look at Use Minimal Hybrid to quickly migrate Exchange mailboxes to Office 365.

完整混合式Full hybrid

完整混合式遷移是指您的組織有許多成百上千的信箱,且您想要將一些或所有的信箱移至 Microsoft 365。A full hybrid migration is one where your organization has many hundreds, up to tens of thousands, of mailboxes and you want to move some or all of them to Microsoft 365. 因為這些移轉通常是較為長期的作業,混合式移轉能夠:Because these migrations are typically longer-term, hybrid migrations make it possible to:

  • 向內部部署使用者顯示 Microsoft 365 中使用者的空閒/忙碌行事曆資訊,反之亦然。Show on-premises users the free/busy calendar information for users in Microsoft 365, and vice versa.
  • 請參閱包含內部部署和 Microsoft 365 中的收件者的統一全域通訊清單。See a unified global address list that contains recipients in both on-premises and Microsoft 365.
  • 不論是內部部署或 Microsoft 365,只要查看所有使用者的完整 Outlook 收件者的收件者屬性。View full Outlook recipient recipient properties for all users, regardless of whether they're on-premises or in Microsoft 365.
  • 使用 TLS 和憑證來保護內部部署 Exchange 伺服器與 Office 365 之間的電子郵件通訊。Secure email communication between on-premises Exchange servers and Office 365 using TLS and certificates.
  • 將內部部署 Exchange 伺服器與 Microsoft 365 之間傳送的郵件視為內部部署,讓他們能夠:Treat messages sent between on-premises Exchange servers and Microsoft 365 as internal, enabling them to:
    • 由傳輸和規範代理程式正確評估並處理,並以內部郵件為目標。Be properly evaluated and processed by transport and compliance agents targeting internal messages.
    • 略過反垃圾郵件篩選。Bypass anti-spam filters.

完整混合式移轉最適合欲持續處於混合式組態數個月或更久的組織。Full hybrid migrations are best for organizations that expect to stay in a hybrid configuration for many months or more. 您將取得本節先前所列的功能,以及目錄同步處理、整合的相容性功能,以及使用線上信箱移動將信箱移至和移365出的功能。You'll get the features listed earlier in this section, plus directory synchronization, better integrated compliance features, and the ability to move mailboxes to and from Microsoft 365 using online mailbox moves. Microsoft 365 變成內部部署組織的分機號碼。Microsoft 365 becomes an extension of your on-premises organization.

如果您考慮要執行完整混合式移轉,以下是一些該考量的事項:If you're thinking about doing a full hybrid migration, here are a few things to consider:

  • 完整混合式移轉並不適合所有組織類型。Full hybrid migrations aren't suited to all types of organizations. 由於完整混合式移轉十分複雜,即使它具有多項優點,但這種設定所需付出的心力和成本往往令擁有少於數百個信箱的組織望之卻步。Due to the complexity of full hybrid migrations, organizations with less than a few hundred mailboxes don't typically see benefits that justify the effort and cost needed to set one up. 如果這聽起來像是您的組織,強烈建議您考慮轉換或最少的混合式遷移。If this sounds like your organization, we strongly recommend that you consider Cutover or Minimal hybrid migrations instead.
  • 您必須在內部部署 Active Directory 伺服器與 Microsoft 365 之間,使用 Azure Active Directory (Azure AD) 連線來設定目錄同步處理。You'll need to set up directory synchronization using Azure Active Directory (Azure AD) Connect between your on-premises Active Directory servers and Microsoft 365.
  • 使用者可以使用使用者登入本機網路時所使用的相同使用者名稱和密碼來登入他們的 Microsoft 365 信箱。 (需要 Azure AD Connect 與密碼同步處理和/或 Active Directory Federation Services) 。Users will be able to log in to their Microsoft 365 mailbox using the same username and password they use when they log into the local network (requires Azure AD Connect with password synchronization and/or Active Directory Federation Services).
  • 您將需要 Microsoft 365 許可證,其中包含您要遷移的每個使用者信箱的 Exchange Online。You'll need a Microsoft 365 license that includes Exchange Online for each user mailbox you migrate.
  • 使用者不需要在大部分的裝置上設定新的 Outlook 設定檔 (有些舊版的 Android 手機可能需要新的設定檔) ,而且不需要重新下載其電子郵件。Users don't need to set up a new Outlook profile on most of their devices (some older Android phones might need a new profile) and won't need to re-download their email.

重要

如果您的組織選擇將信箱遷移至 Microsoft 365,但是想要保留 DirSync 或 Azure AD Connect,以繼續從內部部署 Active Directory 管理使用者帳戶,您必須在內部部署中至少保留一部 Exchange server。If your organization chooses to migrate mailboxes to Microsoft 365 but intends to keep DirSync or Azure AD Connect in place to continue managing user accounts from on-premises Active Directory, you need to keep at least one Exchange server on-premises. 如果移除最後一部 Exchange 伺服器,您將無法變更 Exchange Online 中的 Exchange 收件者。If the last Exchange server is removed, you won't be able to make changes to Exchange recipients in Exchange Online. 這是因為授權單位來源會保留在您內部部署的 Active Directory 中,因此必須在那裡進行變更。This is because the source of authority remains in your on-premises Active Directory and changes need to be made there.

如果您適合使用完整混合式移轉,請參閱下列可協助您進行移轉的相關資源:If a full hybrid migration sounds right for you, take a look at the following resources to help you with your migration:

升級到新版 Exchange Server 內部部署Upgrade to a newer version of Exchange Server On-Premises

雖然我們強烈相信您可以透過完整地遷移至 Microsoft 365,獲得最佳的價值和使用者經驗,但我們也會瞭解某些組織必須保留某些 Exchange 伺服器的內部部署。While we strongly believe that you can achieve the best value and user experience by migrating fully to Microsoft 365, we also understand that some organizations need to keep some Exchange Servers on-premises. 這可能是因為法規需求,保證資料不會儲存在另一個國家/地區的資料中心,或是因為您有無法在雲端中滿足的獨特設定或需求,也可能只是因為您仍然使用 Active Directory 內部部署,所以您需要 Exchange 來管理雲端信箱。This could be because of regulatory requirements, to guarantee data isn't stored in a datacenter located in another country, or it might be because you have unique settings or requirements that can't be met in the cloud, or it could simply be that you need Exchange to manage cloud mailboxes because you still use Active Directory on-premises. 不管是您選擇或必須保留 Exchange 內部部署,都應確定將 Exchange 2010 環境升級到至少 Exchange 2013 或 Exchange 2016,並在終止支援日之前刪除 Exchange 2010。In any case for which you choose or need to keep Exchange on-premises, you should ensure your Exchange 2010 environment is upgraded to at least Exchange 2013 or Exchange 2016 and Exchange 2010 is removed before the End of Support date.

為了獲得最佳的體驗,我們建議您將剩餘的內部部署環境升級為 Exchange 2016。For the best experience, we recommend that you upgrade your remaining on-premises environment to Exchange 2016. 如果您想要直接從 Exchange Server 2010 移至 Exchange Server 2016,您不需要安裝 Exchange Server 2013。You don't need to install Exchange Server 2013 if you want to go straight from Exchange Server 2010 to Exchange Server 2016.

Exchange 2016 包括舊版 Exchange 所包含的所有功能和進步,而且它最符合 Microsoft 365 (的體驗,不過某些功能只有在 Microsoft 365) 中提供。Exchange 2016 includes all the features and advancements included with previous releases of Exchange, and it most closely matches the experience available with Microsoft 365 (although some features are available only in Microsoft 365). 請查看您遺漏的一些事項:Check out just a few of the things you've been missing:

Exchange 版本Exchange release 功能Features
Exchange 2013Exchange 2013 將伺服器角色數目減少為三個 (信箱、用戶端存取、邊際傳輸) 的簡化架構Simplified architecture reducing the number of server roles to three (Mailbox, Client Access, Edge Transport)
可協助保護機密資訊防止外洩的資料外洩防護原則 (DLP)Data loss prevention policies (DLP) that help keep sensitive information from leaking
大幅改善的 Outlook Web App 體驗Significantly improved Outlook Web App Experience
Exchange 2016Exchange 2016 來自 Exchange 2013 的功能以及…Features from Exchange 2013 and…
更進一步簡化的伺服器角色,只有信箱和邊際傳輸Further simplified server roles to just Mailbox and Edge Transport
與 SharePoint 整合一併改善的 DLPImproved DLP along with integration with SharePoint
改善的資料庫恢復Improved database resilience
線上文件共同作業Online document collaboration
考量事項Consideration 其他資訊More Info
終止支援日期End of support dates 和 Exchange 2010 一樣,每個 Exchange 版本都有各自的終止支援日期:Like Exchange 2010, each version of Exchange has its own end of support date:
Exchange 2013 - 2023 年 4 月Exchange 2013 - April 2023
Exchange 2016 - 2025 年 10 月Exchange 2016 - October 2025
終止支援日期愈早,您將需要愈快執行其他移轉。The earlier the end of support date, the sooner you'll need to perform another migration. 2023 年 4 月其實不如想像中的遙遠!April 2023 is a lot closer than you think!
移轉到 Exchange 2013 或 Exchange 2016 的方法Migration path to Exchange 2013 or 2016 無論您選擇的是 Exchange 2013 或 Exchange 2016,從 Exchange 2010 移轉到更新版本的方法都是相同的:The migration path from Exchange 2010 to a newer version is the same whether you choose Exchange 2013 or Exchange 2016:
將 Exchange 2013 或 2016 安裝到您現有的 Exchange 2010 組織。將服務和其他基礎架構移至 Exchange 2013 或 2016。將信箱和公用資料夾移至 Exchange 2013 或 2016。解除委任剩餘的 Exchange 2010 伺服器Install Exchange 2013 or 2016 into your existing Exchange 2010 organization Move services and other infrastructure to Exchange 2013 or 2016 Move mailboxes and public folders to Exchange 2013 or 2016 Decommission remaining Exchange 2010 servers
版本共存Version coexistence 當移轉至 Exchange 2013 或 Exchange 2016 時,您可以將任一版本安裝到現有的 Exchange 2010 組織中。When migrating to Exchange 2013 or Exchange 2016, you can install either version into an existing Exchange 2010 organization. 這可讓您安裝一或多個 Exchange 2013 或 Exchange 2016 伺服器,然後執行移轉。This enables you to install one or more Exchange 2013 or Exchange 2016 servers and perform your migration.
伺服器硬體Server hardware 自 Exchange 2010 起,伺服器硬體需求已變更。Server hardware requirements have changed from Exchange 2010. 您必須確認要使用的硬體能夠相容。You'll need to make sure the hardware you're going to use is compatible. 如需每個版本的硬體需求相關詳細資訊,請參閱:You can find out more about hardware requirements for each version here:
Exchange 2016 系統需求Exchange 2016 System Requirements
Exchange 2013 系統需求Exchange 2013 System Requirements
透過大幅改善的 Exchange 效能,以及新款伺服器中的提升運算效能及儲存空間容量,您會發現只需要比較少的伺服器就能支援相同信箱數。You'll find that with the significant improvements in Exchange performance, and the increased computing power and storage capacity in newer servers, you'll likely need fewer servers to support the same number of mailboxes.
作業系統版本Operating system version 每個版本的最低支援作業系統版本為:The minimum supported operating system versions for each version are:
Exchange 2016 Windows Server 2012Exchange 2016 Windows Server 2012
Exchange 2013 Windows Server 2008 R2 SP1Exchange 2013 Windows Server 2008 R2 SP1
如需作業系統支援的相關詳細資訊,請參閱 Exchange Server 支援性總表You can find more information about operating system support at Exchange Supportability Matrix.
Active Directory 樹系功能等級Active Directory forest functional level 每個版本的最低支援 Active Directory 樹系功能等級為:The minimum supported Active Directory forest functional levels for each version are:
Exchange 2016** **:Windows Server 2008 R2 SP1Exchange 2016 Windows Server 2008 R2 SP1
Exchange 2013 Windows Server 2003Exchange 2013 Windows Server 2003
如需樹系功能等級支援的相關詳細資訊,請參閱 Exchange Server 支援性總表You can find more information about forest functional level support at Exchange Supportability Matrix.
Office 用戶端版本Office client versions 每個版本的最低支援 Office 用戶端版本為:The minimum supported Office client versions for each version are:
Exchange 2016** **:Office 2010 (含最新更新)Exchange 2016 Office 2010 (with the latest updates)
Exchange 2013 Office 2007 SP3Exchange 2013 Office 2007 SP3
如需 Office 用戶端支援的相關詳細資訊,請參閱 Exchange Server 支援性總表You can find more information about Office client support at Exchange Supportability Matrix.

您可以使用下列資源來協助您進行移轉:You can use the following resources to help you with your migration:

適用於 Office 2010 用戶端與伺服器和 Windows 7 的選項摘要Summary of options for Office 2010 client and servers and Windows 7

如需適用於 Office 2010 用戶端與伺服器和 Windows 7 的升級、移轉和移至雲端選項的視覺摘要,請參閱終止支援海報For a visual summary of the upgrade, migrate, and move-to-the-cloud options for Office 2010 clients and servers and Windows 7, see the end of support poster.

Office 2010 用戶端與伺服器和 Windows 7 終止支援海報的影像Image for the end of support for Office 2010 clients and servers and Windows 7 poster

這張單頁海報可讓您快速了解可以採取的各種方法,以防止Office 2010 用戶端與伺服器產品以及 Windows 7 進入終止支援,而海報上也會強調顯示 Microsoft 365 企業版中慣用的方式和選項支援。This one-page poster is a quick way to understand the various paths you can take to prevent Office 2010 client and server products and Windows 7 from reaching end of support, with preferred paths and option support in Microsoft 365 Enterprise highlighted.

您可以下載此海報,並以 Letter、Legal 或 Tabloid (11 x 17) 格式列印此海報。You can also download this poster and print it in letter, legal, or tabloid (11 x 17) formats.

如果我需要協助,該怎麼辦?What if I need help?

如果您要遷移至 Microsoft 365,您可能有資格使用 Microsoft FastTrack 服務。If you're migrating to Microsoft 365, you might be eligible to use our Microsoft FastTrack service. FastTrack 提供最佳作法、工具及資源,可讓您以盡可能順利的方式遷移至 Microsoft 365。FastTrack provides best practices, tools, and resources to make your migration to Microsoft 365 as seamless as possible. 最棒的是,實際上會有一名支援工程師一路從規劃、設計到移轉完最後一個信箱,全程逐步引導您進行移轉。Best of all, you'll have a real support engineer that will walk you through your migration, from planning and design all the way to migrating your last mailbox. 若要深入了解 FastTrack,請參閱 Microsoft FastTrackIf you want to know more about FastTrack, take a look at Microsoft FastTrack.

如果您在遷移至 Microsoft 365 時遇到任何問題,而且您未使用 FastTrack,或您將遷移至較新版本的 Exchange Server,我們將會在這裡提供協助。If you run into any problems during your migration to Microsoft 365 and you aren't using FastTrack, or your migration to a newer version of Exchange Server, we're here to help. 以下是您可使用的一些資源:Here are some resources you can use:

可幫助您從 Office 2010 伺服器和用戶端升級的資源Resources to help you upgrade from Office 2010 servers and clients