什么是 Microsoft 365 商务语音?What is Microsoft 365 Business Voice?

Microsoft 365 商务语音让中小型企业可以轻松地将 Microsoft Teams 转变成一个强大且灵活的电话系统。它是可以替代传统电话供应商和内部电话系统,因为传统电话供应商和内部电话系统可能很难管理,而且成本很高。可设置收费号码和免费号码,呼叫菜单可以帮助呼叫者到达正确的部门,音频会议可以与任何人主持会议,等等。你甚至可以向用户提供自己的电话号码,以便他们可以直接呼叫。Microsoft 365 Business Voice makes it easy for small and medium organizations to turn Microsoft Teams into a powerful and flexible telephone system. It's a replacement for traditional telephony providers and in-house phone systems that can be difficult and costly to manage. You can set up both toll and toll-free numbers, call menus to help callers get to the right department, audio conferencing so you can host meetings with anyone, and more. You can even give people their own phone numbers so they can get calls directly.

商务语音通过将 Microsoft 365 手机系统功能包装成易于管理的捆绑包来实现所有这些操作。无需担心如何选择正确的计划或功能,所有一切都会在这里为你设置。由于手机系统是 Teams 的一部分,你可以将任何电脑、Mac 或移动设备转换为可使用你的商务语音电话号码的手机。Business Voice does all of this by wrapping Microsoft 365 Phone System features into an easy-to-manage bundle. You don't need to worry about choosing the right plan or feature; they're all there and set up for you. Because Phone System is a part of Teams, you can turn any PC, Mac, or mobile device into a phone that can use your Business Voice phone number.

这是一个简短的视频,提供了 Business Voice 的概述(2:13分钟):Here's a short video that gives you an overview of Business Voice (2:13 minutes):

如果你的组织员工不超过 300 人,并且你有以下 Microsoft 365 订阅之一,那么商务语音非常适合你:Business Voice is right for you if your organization has 300 or fewer people and you have one the following Microsoft 365 subscriptions:

  • Microsoft 365 商业基础版Microsoft 365 Business Basic
  • Microsoft 365 商业标准版Microsoft 365 Business Standard
  • Microsoft 365 商业高级版Microsoft 365 Business Premium
  • Microsoft 365 F1Microsoft 365 F1
  • Microsoft 365 F3Microsoft 365 F3
  • Office 365 F3Office 365 F3
  • Microsoft 和 Office 365 企业版 E1 或 E3Microsoft and Office 365 Enterprise E1 or E3
  • Microsoft 365 和 Office 365 教育版 A1 或 A3Microsoft 365 and Office 365 Education A1 or A3
  • Microsoft 365 和 Office 365 政府版 G1 或 G3Microsoft 365 and Office 365 Government G1 or G3
  • Microsoft 365 非营利组织商业基本版Microsoft 365 Nonprofit Business Basic
  • Microsoft 365 非营利组织商业标准版Microsoft 365 Nonprofit Business Standard
  • Microsoft 365 和 Office 365 非营利组织版 E1 或 E3Microsoft 365 and Office 365 Nonprofit E1 or E3

商务语音在 70 多个国家/地区均可使用。无论你是否可以自行设置商务语音,是否可以将电话号码转移到 Microsoft 365,是否可以在 Microsoft 365 中管理你的电话号码,具体都取决于你的 Microsoft 365 租户所在的国家或地区。有关更多详细信息,请参阅 商务语音都国家和地区可用性Business Voice is available in over 70 countries and regions. Whether you can set up Business Voice on your own, transfer phone numbers to Microsoft 365, and manage your phone numbers in Microsoft 365, depends on the country or region in which your Microsoft 365 tenant is located. For more information, check out Country and region availability for Business Voice.

重要

Microsoft Teams 和商业语音仅适用于用户的邮箱位于 Microsoft 365 中的情况。 它们不支持位于本地 Exchange Server 上的邮箱。Microsoft Teams and Business Voice only work when your users' mailboxes are located in Microsoft 365. They don't support mailboxes located on on-premises Exchange Server.

购买商务语音时,你将获得以下功能以及更多功能:When you buy Business Voice, you get the following features and more:

电话系统 Phone System 标准电话功能,包括语音邮件、呼叫方 ID、呼叫菜单、共享的电话线路和紧急呼叫。Standard phone features include Voice Mail, Caller ID, call menus, shared phone lines, and emergency calling.
国内呼叫 Domestic Calling 你所在国家或地区内的通话是免费的。还提供国际计划和免费拨号。 Calls within your country or region are free. International plans and toll-free dialing are also available.
音频会议 Audio Conferencing 可与没有 Teams 或没有 Internet 连接的人员一起主持电话会议。Lets you host conference calls with people who don't have Teams or don't have an internet connection.

可通过访问 Microsoft 365 商务语音服务说明,查看商务语音中包含的所有内容。You can see everything that's included with Business Voice by visiting Microsoft 365 Business Voice service description.