Microsoft Teams 中的应用、聊天机器人和连接器Apps, bots, & connectors in Microsoft Teams

应用使你能通过收藏夹服务查找内容,并在 Teams 中分享。Apps let you find content from your favorite services and share it in Teams. 应用可帮助你执行某些操作,例如将服务固定在频道的顶部、与聊天机器人聊天,或者共享和分配任务。They help you do things such as pin services at the top of a channel, chat with bots, or share and assign tasks. 若要了解详细信息,请阅读 Teams 中的应用概述To learn more, read Overview of apps in Teams.

可以通过使用 Microsoft Teams 提供的应用、使用经过认证的第三方应用和模板,以及创建自己的自定义应用将应用添加到 Teams 部署中。You can add apps to your Teams deployment by using the apps provided with Microsoft Teams, by using certified third-party apps and templates, and by creating your own custom apps.

使用 Microsoft 提供的应用Use Microsoft-provided apps

Teams自带一组内置应用,包括列表、任务、表扬、审批等。Teams comes with a set of built-in apps, including Lists, Tasks, Praise, Approvals, and more. 我们建议在最初的Teams推出中加入Teams特色应用 - 例如Planner。We recommend that you include Teams featured apps - such as Planner - in your initial Teams rollout. 在推动 Teams 采用的过程中添加其他应用、聊天机器人和连接器。Add other apps, bots, & connectors as you drive Teams adoption.

使用第三方应用Use third-party apps

除了 Microsoft 提供的应用,可使用 Microsoft 认证第三方应用。In addition to Microsoft-provided apps, you can use Microsoft-certified third-party apps. Microsoft 与 Microsoft 365 开发者合作伙伴合作,提供所需的信息,以加快做出有关使用 Teams 应用和插件的决定。有关更多信息,请参见 Microsoft Teams 应用安全性和合规性。Microsoft works with Microsoft 365 developer partners to provide the information needed to expedite decisions about using Teams apps and add-ins. For more information, see Microsoft Teams App Security and Compliance.

Teams 模板Use Teams templates

你也可以使用 Teams模板,Microsoft Teams 生产就绪的应用是由社区驱动,开源,且在GitHub上可用的。You can also use Teams templates, production-ready apps for Microsoft Teams that are community driven, open-source, and available on GitHub.

创建自定义应用Create custom apps

可以通过使用 Teams 与Microsoft Power Platform的集成,快速构建自定义的低代码解决方案。You can quickly build custom low-code solutions by using Teams integration with Microsoft Power Platform. 也可以根据自己的业务需求,创建自己的定制应用。You can also create your own custom app to suit your business needs. 有关更多信息,请参阅 为 Microsoft Teams 构建应用For more information, see Build apps for Microsoft Teams.

应用部署决策Apps deployment decisions

Teams 为组织提供了现成的出色协作体验,并且大多数组织发现默认设置适合它们。本文可帮助你决定是否要根据组织的情况和业务需求更改任何默认设置,然后引导你完成每项更改。我们将这些设置分为两组:首先是你更有可能更改的一组核心设置。第二组包括你可能希望根据组织的需求配置的其他设置Teams provides a great out-of-the-box collaboration experience for your organization, and most organizations find that the default settings work for them. This article helps you decide whether to change any of the default settings, based on your organization's profile and business requirements, then it walks you through each change. We've split the settings into two groups, starting with the core set of changes you're more likely to make. The second group includes the additional settings you may want to configure, based on your organization's needs.

核心部署决策Core deployment decisions

以下是大多数组织在默认设置不适合的情况下想要更改的应用设置。These are the apps settings that most organizations want to change (if the Teams default settings don't work for them).

应用可用性设置App availability settings

Teams 提供了许多由 Microsoft 和第三方发布的应用,以吸引用户、支持生产力,以及将常用的业务服务集成到 Teams 中。Teams provides many apps published by Microsoft and by third parties to engage users, support productivity, and integrate commonly used business services into Teams. 从 Teams 应用商店获取应用。Get apps from the Teams Store. 默认情况下,所有应用(包括你通过 Teams 应用商店审批流程提交的自定义应用)均对所有用户开启。By default, all apps, including custom apps that you've submitted via the Teams Store approval process, are turned on for all users. 例如,用户可以使用 Planner 应用在 Teams 中构建和管理团队任务。For example, users can use the Planner app to build and manage team tasks in Teams.

默认情况下,所有 Microsoft 提供的应用、第三方和自定义应用均可用,且你可启用或关闭单独的应用。By default, all Microsoft-provided, third-party, and custom apps are available, and you can turn individual apps on or off. 可通过一项全组织范围内的设置来为整个组织启用或关闭所有第三方和/或自定义应用。There are org-wide settings that lets you turn all third-party and/or custom apps on or off for your entire organization.

询问你自己Ask yourself 操作Action
是否要更改默认 Teams 应用设置?Will you change the default Teams apps settings? 要详细了解可用于管理组织内部应用的策略和设置,请参阅 Microsoft Teams 中针对应用的管理员设置For more information about policies and settings that you can use to manage apps in your organization, see Admin settings for apps in Microsoft Teams.

应用权限和其他注意事项App permissions and other considerations

应用由用户允许,并由管理员或 IT 专业人员通过策略进行管理。Apps are consented to by users and managed by the admin or IT pro through policies. 但是,在大多数情况下,应用的权限和风险状况是在应用本身内定义的。However, for the most part, an app's permissions and risk profile are defined in the app itself.

询问你自己Ask yourself 操作Action

希望允许访问哪些应用?Which apps do I want to allow access to? 不希望允许访问哪些应用?Which ones do I not want to allow access to?

用于私人聊天和频道的聊天机器人Bots for private chats and channels

聊天机器人是自动化程序,它们可响应查询或者提供有关用户感兴趣或想要及时了解的详细信息的更新和通知。Bots are automated programs that respond to queries or give updates and notifications about details users find interesting or want to stay informed about. 聊天机器人允许用户与云服务交互,例如任务管理、计划以及在 Teams 聊天中投票。Bots allow users to interact with cloud services such as task management, scheduling, and polling in a Teams chat. Teams 支持在私人聊天和频道中使用聊天机器人。Teams supports bots in private chats and channels. 管理员可以控制是否允许在 Microsoft 365 和 Office 365 组织中使用机器人。Administrators can control whether the use of bots is allowed in a Microsoft 365 or Office 365 organization.

询问你自己Ask yourself ActionAction
是否要允许在我的组织中使用自定义聊天机器人?Do I want to allow custom bots in my organization? 有关添加聊天机器人的详细信息,请参阅为 Microsoft Teams 中的私人聊天和频道添加聊天机器人For more information about adding bots, see Add bots for private chats and channels in Microsoft Teams. 有关开启或关闭聊天机器人的信息,请参阅在 Microsoft Teams 中管理应用设置For information about turning custom bots on or off, see Admin settings for apps in Microsoft Teams.

内置和自定义选项卡Built-in and custom tabs

所有者和团队成员可以向频道、私人聊天和群组聊天中添加选项卡,以帮助集成其云服务。Owners and team members can add tabs to a channel, private chat, and group chat to help integrate their cloud services. 添加选项卡可帮助用户访问并管理自己需要或最常用的数据。Add tabs to help users access and manage the data they need or use the most. 在频道中,默认情况下已创建了“对话”和“文件”选项卡。In channels, the Conversations and Files tabs are created by default. 在私人聊天中,默认情况下已创建了“对话”、“文件”、“组织”和“活动”选项卡。In every private chat, the Conversations, Files, Organization, and Activity tabs are created by default. 除了这些内置选项卡外,你还可以设计和添加自定义选项卡。In addition to these built-in tabs, you can design and add custom tabs. 若要了解如何为你的组织开启或关闭 Teams 应用,请阅读在 Teams 中管理应用设置To learn about turning Teams apps on or off for your organization, read Admin settings for apps in Teams.

询问你自己Ask yourself ActionAction
是否要允许在我的组织中使用自定义选项卡?Do I want to allow custom tabs in my organization? 有关详细信息,请参阅在 Teams 中使用内置和自定义选项卡For more information, see Use built-in and custom tabs in Teams.

自定义连接器Custom connectors

连接器可将内容和更新从你经常使用的服务直接传递到频道中,从而使你的团队能够获得最新内容。Connectors keep your team current by delivering content and updates from services you frequently use directly into a channel. 通过使用连接器,你的 Teams 用户可以在其 Teams 聊天中接收来自常用服务(例如 Twitter、Trello、Wunderlist、GitHub 和 Azure DevOps Services)的更新。With connectors, your Teams users can receive updates from popular services such as Twitter, Trello, Wunderlist, GitHub, and Azure DevOps Services in their Teams chats.

询问你自己Ask yourself 操作Action
是否希望允许用户创建自定义连接器?Do I want to allow users to create custom connectors? 有关详细信息,请参阅在 Teams 中使用自定义连接器For more information, see Use custom connectors in Teams.

其他部署决策Additional deployment decisions

你可能需要根据组织的需求和配置更改这些设置。You may want to change these settings, based on your organization's needs and configuration.

活动报告Activity reports

你可以使用活动报告来查看组织中的用户使用 Teams 的情况。You can use activity reports to see how users in your organization are using Teams. 例如,如果某些用户尚未使用 Teams,他们可能不知道如何开始使用或了解如何使用 Teams 提高工作效率和改善协作。For example, if some don't use Teams yet, they might not know how to get started or understand how they can use Teams to be more productive and collaborative. 组织可以使用活动报告来决定在何处优先安排培训和沟通工作。Your organization can use the activity reports to decide where to prioritize training and communication efforts. 若要查看活动报告,你必须是 Microsoft 365 或 Office 365 中的全局管理员、Teams 服务管理员或 Skype for Business 管理员。To view activity reports, you must be a global admin in Microsoft 365 or Office 365, Teams service admin, or Skype for Business admin.

询问你自己Ask yourself 操作Action

谁需要查看活动报告,他们是否有查看这些报告的正确权限?Who needs to see the activity reports, and do they have the correct permissions to view them?

应用模板App templates

应用模板是适用于 Microsoft Teams 的生产就绪型应用,它们由社区驱动、开放源代码且可在 GitHub 上获取。App templates are production-ready apps for Microsoft Teams that are community driven, open-source, and available on GitHub. 每个模板都包含为组织部署和安装该应用的详细说明,从而提供了一个可立即安装并开始使用的即用型应用。Each contains detailed instructions for deploying and installing that app for your organization, providing a ready-to-use app that you can install and begin using immediately. 此外,还提供完整的源代码,以便你可以对其进行详细的研究,或获取相应代码并进行更改以满足你的特定需求。The complete source code is available as well, so you can explore it in detail, or fork the code and alter it to meet your specific needs.

询问你自己Ask yourself ActionAction
我是否想要安装任何 Teams 应用模板,例如 Icebreaker?Do I want to install any Teams app templates, such as Icebreaker? 若要了解详细信息,请参阅适用于 Teams 的应用模板To learn more, read App templates for Teams.