使用 Microsoft Teams 用户活动报告Use activity reports for Microsoft Teams

可以在管理中心内使用Microsoft 365报表,查看组织中用户使用活动Microsoft Teams。You can use activity reports in the Microsoft 365 admin center to see how users in your organization are using Microsoft Teams. 例如,如果一些用户尚未Microsoft Teams,他们可能不知道如何入门或了解如何使用 Teams提高工作效率和协作。For example, if some don't use Microsoft Teams yet, they might not know how to get started or understand how they can use Teams to be more productive and collaborative. 组织可以使用活动报告来决定在何处优先安排培训和沟通工作。Your organization can use the activity reports to decide where to prioritize training and communication efforts.

如何在"报表Teams查看报表How to view the Teams reports in the Reports dashboard

  1. 在管理 Microsoft 365,选择"报告 > 使用情况"。In the Microsoft 365 admin center, select Reports > Usage.

  2. 在"使用情况"页上,选择 " 选择报表",Microsoft Teams 报表列表中的"报表"下,选择要查看的报表。On the Usage page, choose Select a report, and then under Microsoft Teams in the list of reports, choose the report you want to view.

Teams可用的活动报告Teams activity reports that are available

当前可以查看两个活动报告:There are currently two activity reports you can view:

Microsoft Teams 用户活动报告Microsoft Teams user activity report

"Teams用户活动"报表提供用户在活动视图中执行的最常用Teams。The Teams user activity report gives you a view of the most common activities that your users perform in Teams. 这包括多少人参与频道中的聊天、多少人通过私人聊天消息进行通信,以及多少人参与通话或会议。This includes how many people engage in a chat in a channel, how many communicate via private chat message, and how many participate in calls or meetings. 可以针对整个组织以及每个用户查看此信息。You can see this information for your whole organization, as well as for each individual user.

管理中心中的用户活动报告的屏幕截图。

解释Microsoft Teams活动报告Interpret the Microsoft Teams user activity report

可以通过查看"活动"Teams"图表,了解用户 活动You can get a view into Teams user activity by looking at the Activity and Users charts.

带编号标注的用户活动报告的屏幕截图。

标注Callout 说明Description
11 可以查看Teams用户活动报告,了解过去 7 天、30 天、90 天或 180 天的趋势。The Teams user activity report can be viewed for trends over the last 7 days, 30 days, 90 days, or 180 days. 但是,如果单击报告中的特定时间范围,则表 (7) 将显示 30 天的数据,截至生成报表的日期 (2) 。However, if you click into a particular time range in the report, the table (7) will show data for 30 days, up to the date (2) for when the report was generated.
22 每个报表包含此报表的生成日期。报表通常反映活动时间的 24 至 48 小时延迟。Each report has a date for when this report was generated. The reports usually reflect a 24 to 48 hour latency from time of activity.
33 "活动"视图显示活动Microsoft Teams活动数。The Activity view shows you the number of Microsoft Teams activities by activity type. 活动类型包括团队聊天消息数、私人聊天消息数、通话数和会议数。The activity types are number of team chat messages, private chat messages, calls, and meetings.
44 " 用户 "视图按活动类型显示用户数。The Users view shows you the number of users by activity type. 活动类型包括团队聊天消息数、私人聊天消息数、通话数和会议数。The activity types are number of team chat messages, private chat messages, calls, and meetings.
55 图表上的 X 轴是特定报表的选定日期范围。The X axis on the charts is the selected date range for the specific report.
  • "活动 "图表中,Y 轴是指定活动的计数。On the Activity chart, the Y axis is the count of the specified activity.
  • "用户 "图表中,Y 轴表示参与团队聊天、私人聊天、通话或会议的用户数。On the Users chart, the Y axis is the number of users participating in teams chats, private chats, calls, or meetings.
66 你可以通过单击图例上的项目筛选你在图表上看到的系列。You can filter the series you see on the chart by clicking on an item in the legend. 例如,在"活动 " 图表上,单击或点击"频道消息"、"聊天 消息"、"呼叫"或"会议",仅查看与每个消息相关的信息。 For example, on the Activity chart, click or tap Channel messages, Chat messages, Calls, or Meetings to see only the info related to each one. 更改此选项不会更改网格表中的信息。Changing this selection doesn't change the information in the grid table.
77 报告时间范围内最广泛 (180 天) 团队的列表。The list of active teams across the widest (180-day) reporting time frame. 活动计数因日期选择而异。The activity count will vary according to the date selection.

若要查看下表中的以下信息,请确保将列添加到表中。To see the following information the table, make sure you add the columns to the table.
  • 用户名 是用户的电子邮件地址。Username is the email address of the user. 您可以显示实际的电子邮件地址或使此字段匿名。You can display the actual email address or make this field anonymous.
  • 上次活动 (UTC) 是指用户上次参与活动Microsoft Teams日期。Last Activity Date (UTC) refers to the last date that the user participated in a Microsoft Teams activity.
  • 频道 消息是用户于指定时间段在团队聊天中发布的唯一消息数。Channel messages is the number of unique messages that the user posted in a team chat during the specified time period.
  • 聊天 消息是用户于指定时间段在私人聊天中发布的唯一消息数。Chat messages is the number of unique messages that the user posted in a private chat during the specified time period.
  • 调用 是用户指定的时段内参与的调用数。Calls is the number of calls that the user participated in during the specified time period.
  • " 会议"表示用户在指定的时段内参与的联机会议数。Meetings is the number of online meetings that the user participated in during the specified time period.
  • 其他活动 是用户进行的其他团队活动的数量,其中一些活动包括但不限于:点赞消息、应用、处理文件、搜索、跟踪团队和频道以及支持它们。Other activity is the number of other team activities by the user some of which include, and not limited to: liking messages, apps, working on files, searching, following teams and channel and favoriting them.
  • "已删除 "指示团队是否被删除。Deleted indicates if the team is deleted. 如果团队已删除,但报告期间有活动,则它将在网格中显示,已删除设置为 true。If the team is deleted, but had activity in the reporting period, it will show up in the grid with deleted set to true.
  • 删除日期 是删除用户的日期。Deleted date is the date that the user was deleted.
  • 分配的产品 是分配给用户的产品列表。Product assigned is the list of products that are assigned to the user.
如果您的组织策略阻止您查看可识别用户信息的报表,您可以更改所有这些报表的隐私设置。If your organization's policies prevents you from viewing reports where user information is identifiable, you can change the privacy setting for all these reports. 请查看管理中心预览版中的活动报告中的 " 如何隐藏用户级别Microsoft 365 部分Check out the How do I hide user level details? section in the Activity Reports in the Microsoft 365 Admin Center Preview.
88 单击或点击 "列 "以添加或删除表中的列。Click or tap Columns to add or remove columns in the table.
99 单击或点击 "导出"将报表数据导出到Excel .csv文件。Click or tap Export to export report data to an Excel .csv file. 此操作会导出所有用户数据并允许你执行简单的排序和筛选以进行更详细的分析。This exports data of all users and enables you to do simple sorting and filtering for further analysis. 如果用户数少于 2,000,可以在报表本身的表中进行排序和筛选。If you have less than 2,000 users, you can sort and filter within the table in the report itself. 如果用户数超过 2,000,必须导出数据以对报表进行筛选和排序。If you have more than 2,000 users, you will have to export the data to filter and sort the report.

Microsoft Teams 设备使用情况报告Microsoft Teams device usage report

"Teams设备使用情况"报表提供有关用户如何连接到 Teams(包括移动应用)的信息。The Teams device usage report provides you with information about how your users connect to Teams, including mobile apps. 该报告可帮助你了解组织中哪些设备很流行,以及有多少用户正在工作。The report helps you understand which devices are popular in your organization and how many users work on the go.

设备使用情况Teams屏幕截图。

解释Microsoft Teams使用情况报表Interpret the Microsoft Teams device usage report

可以通过查看用户和Teams图表来了解设备 使用情况You can get a view into Teams device usage by looking at the Users and Distribution charts.

带编号标注Teams设备使用情况报表的屏幕截图。

标注Callout 说明Description
11 可以查看Teams设备报告,了解过去 7 天、30 天、90 天或 180 天的趋势。The Teams device report can be viewed for trends over the last 7 days, 30 days, 90 days, or 180 days. 但是,如果单击报告中的特定时间范围,则表 (7) 将显示 30 天的数据,截至生成报表的日期 (2) 。However, if you click into a particular time range in the report, the table (7) will show data for 30 days, up to the date (2) for when the report was generated.
22 每个报表包含此报表的生成日期。报表通常反映活动时间的 24 至 48 小时延迟。Each report has a date for when this report was generated. The reports usually reflect a 24 to 48 hour latency from time of activity.
33 " 用户 "视图按设备类型显示每日用户数。The Users view shows you the number of daily users by device type.
44 " 分布 "视图显示所选时段内按设备显示的用户数。The Distribution view shows you the number of users by device over the selected time period.
55
  • "用户 "图表中,X 轴是报表的选定日期范围,Y 轴是按设备类型统计的用户数。On the Users chart, the X axis is the selected date range for the report and the Y axis is the number of users by device type.
  • "分布"图表上,X 轴显示用于连接到设备Teams Y 轴是使用设备的用户数。On the Distribution chart, the X axis shows the different devices used to connect to Teams and the Y axis is the number of users using the device.
66 你可以通过单击图例上的项目筛选你在图表上看到的系列。You can filter the series you see on the chart by clicking on an item in the legend. 例如,在"分布"图表上,单击或点击Windows、Mac、Linux、Web、iOS 或 Android, 仅查看与每个分布区相关的信息。 For example, on the Distribution chart, click or tap Windows, Mac, Linux, Web, iOS, or Android to see only the info related to each one. 更改此选项不会更改网格表中的信息。Changing this selection doesn't change the information in the grid table.
77 报告时间范围内最广泛 (180 天) 团队的列表。The list of active teams across the widest (180-day) reporting time frame. 活动计数因日期选择而异。The activity count will vary according to the date selection.

若要在表中查看以下信息,请确保将列添加到表中。To see the following information in the table, make sure you add the columns to the table.
  • 用户名 是用户的电子邮件地址。Username is the email address of the user. 您可以显示实际的电子邮件地址或使此字段匿名。You can display the actual email address or make this field anonymous.
  • 上次活动 (UTC) 是指用户上次参与活动Teams日期。Last Activity Date (UTC) refers to the last date that the user participated in a Teams activity.
  • "已删除 "指示团队是否被删除。Deleted indicates if the team is deleted. 如果团队已删除,但报告期间有活动,则它将在网格中显示,已删除设置为 true。If the team is deleted, but had activity in the reporting period, it will show up in the grid with deleted set to true.
  • 删除日期 是删除用户的日期。Deleted date is the date that the user was deleted.
  • Windows 在基于计算机的 Teams 桌面客户端中处于活动状态,则Windows选择。Windows is selected if the user was active in the Teams desktop client on a Windows-based computer.
  • 如果用户在 macOS 计算机上在 Teams桌面客户端中处于活动状态,则选择 Mac。Mac is selected if the user was active in the Teams desktop client on a macOS computer.
  • 如果用户 在 Linux 计算机上在 Teams桌面客户端中处于活动状态,则选择 Linux。Linux is selected if the user was active in the Teams desktop client on a Linux computer.
  • 如果用户 在 Web 客户端上处于活动状态,则Teams Web。Web is selected if the user was active on the Teams web client.
  • 如果用户在 iOS 的移动客户端上处于活动状态,Teams iOS。iOS is selected if the user was active on the Teams mobile client for iOS.
  • 如果用户在 Android 的移动客户端上处于活动状态,Teams Android 手机。Android phone is selected if the user was active on the Teams mobile client for Android.
如果您的组织策略阻止您查看可识别用户信息的报表,您可以更改所有这些报表的隐私设置。请查看管理中心预览版中的活动报告中的 " 如何隐藏用户级别Microsoft 365 部分If your organization's policies prevents you from viewing reports where user information is identifiable, you can change the privacy setting for all these reports. Check out the How do I hide user level details? section in the Activity Reports in the Microsoft 365 Admin Center Preview.
88 单击或点击 "列 "以添加或删除表中的列。Click or tap Columns to add or remove columns in the table.
99 单击或点击 "导出"将报表数据导出到Excel .csv文件。Click or tap Export to export report data to an Excel .csv file. 此操作会导出所有用户数据并允许你执行简单的排序和筛选以进行更详细的分析。This exports data of all users and enables you to do simple sorting and filtering for further analysis. 如果用户数少于 2,000,可以在报表本身的表中进行排序和筛选。If you have less than 2,000 users, you can sort and filter within the table in the report itself. 如果用户数超过 2,000,必须导出数据以对报表进行筛选和排序。If you have more than 2,000 users, you will have to export the data to filter and sort the report.

Who访问活动Teams报表Who can access the Teams activity reports

分配有以下项的用户可以访问活动报告:The activity reports can be accessed by users that are assigned:

  • 全局管理员角色Global admin role
  • 产品特定的管理员角色 (Exchange、Skype for Business或SharePoint) Product-specific admin role (Exchange, Skype for Business, or SharePoint)
  • 报表读取者角色Reports reader role

报表读取者角色Reports reader role

可以将"报告读者"角色分配给没有管理员权限,但负责推动采用或跟踪用户许可证使用情况Teams。You can assign the Reports reader role to people who don’t have administrator rights but are responsible for driving adoption or tracking license usage of Teams. 若要了解如何分配角色,请阅读将管理员和非管理员角色分配给具有 Azure Active Directory。To learn how to assign roles, read Assign administrator and non-administrator roles to users with Azure Active Directory.

"报表"仪表板上的其他信息Other information on the Reports dashboard

一目了然的活动小组件At-a-glance activity widget

"报表"仪表板在一览活动小组件中包含 Teams 中的使用情况数据,该小组件提供用户如何使用 Microsoft 365 或 Office 365 中其他各种服务进行通信和协作的跨产品视图。The Reports dashboard includes the usage data from Teams in the at-a-glance activity widget, which gives you a cross-product view of how users communicate and collaborate using the other various services in Microsoft 365 or Office 365.

快速Teams活动小组件屏幕截图。

Teams活动卡片Teams activity card

"Teams"仪表板上的"活动"卡概述了 Teams 中的活动,包括活动用户数,以便可以快速了解正在使用该服务的用户数。The Teams activity card on the Reports dashboard gives you an overview of the activity in Teams, including the number of active users, so that you can quickly understand how many users are using the service. 单击仪表板上的活动卡片,可Teams活动报告。Clicking the activity card on the dashboard takes you to the Teams user activity report.

活动卡片Teams屏幕截图。