会话详细信息报告Session details report

"报告" 仪表板显示你的组织中的 Microsoft 365 或 Office 365 产品的活动概述。The Reports dashboard shows you the activity overview across the Microsoft 365 or Office 365 products in your organization. 利用它,你可以深入了解各个产品级别的报告,从而更加详细地了解每个产品中的活动。It enables you to drill in to individual product level reports to give you more granular insight about the activities within each product. 例如,您可以使用Skype For business "会话详细信息" 报表查看有关单个用户的呼叫体验的详细信息。For example, you can use the Skype for Business Session details report to see details about individual user's call experiences.

查看报表概述以了解更多可用报表。Check out Reports overview for more reports that are available.

此报告以及其他 Skype for Business 报表提供有关活动的详细信息,包括组织内的会话详细信息。This report, along with the other Skype for Business reports give you details on activity including session details across your organization. 在调查、规划和为组织制定其他业务决策以及设置通信信用点数时,这些详细信息非常有用。These details are very helpful when you investigating, planning, and making other business decisions for your organization and for setting up Communications Credits.

备注

当您以管理员身份登录到 Microsoft 365 管理中心时,您可以看到所有 Skype for Business 报告。You can see all of the Skype for Business reports when you log on as an administrator to the Microsoft 365 admin center.

如何访问 Skype for Business 会话详细信息报告How to get to the Skype for Business Session details report

  1. 转到管理中心 >报表Go to the admin center > Reports

  2. 从左侧菜单中选择 "报表",然后单击 "使用情况"。Select Reports from the left menu, and then click Usage.

  3. 在 "选择报表" 下的列表中,单击 " Skype for business 会话详细信息"。In the list under Select a report, click Skype for Business Session details.

    提示

    如果未看到此报告列出,请转到Skype for business 管理中心 > 报告 > 会话详细信息If you don't see this report listed, go to Skype for Business admin center > Reports > Session details.

    重要

    你可能无法看到此处所示的所有产品和报告,具体取决于你拥有的 Microsoft 365 或 Office 365 订阅。Depending on the Microsoft 365 or Office 365 subscription you have, you might not see all the products and reports that are shown here.

解释 Skype for Business 会话详细信息报告Interpret the Skype for Business Session details report

通过查看显示的每一列,可以查看用户的 Skype for Business 会话详细信息。You can get a view into your user's Skype for Business session details by looking at each of the columns that are displayed.

以下是此报告的外观。This is what the report looks like.

Skype for Business 会话详细信息报告仪表板。


第一Number 1
按别名搜索用户允许您搜索单个用户并在下表中显示用户的所有会话详细信息。Search user by alias lets you search for a single user and displays all of the user's session details in the table below.


第二Number 2
输入开始日期时间可让你投入到开始日期。Enter from date time lets you put in the start date. 可以使用日历选择日期或手动输入日期。You can use the calendar to select the date or enter the date manually. 必须填写此字段。This field must be populated.


第三Number 3
输入结束日期时间可使你投入到结束日期。Enter to date time lets you put in the end date. 可以使用日历选择日期或手动输入日期。You can use the calendar to select the date or enter the date manually. 如果未设置结束日期,则默认值为从开始日期起30天。If no end date is set, the default is 30 days from the start date.


第四
此表显示了每个用户的所有会话详细信息的细目。The table shows you a breakdown of the all session details per user. 此示例显示分配有 Skype for Business 及其会话信息的所有用户。This shows all users that have Skype for Business assigned to them and their session information. 你可以添加/删除表格的列。You can add/remove columns to the table.

该表包含每个会话的以下列:The table has the following columns for each session:

  • 对话框 id是 SIP 会话的唯一标识符的 ID。Dialog ID is the ID for unique identifier of the SIP session.
  • 媒体类型说明描述会话是电话会议还是 P2P 会话以及所使用的媒体类型(音频/视频/应用程序共享)。Media types description describes whether the session is a conference call or a P2P session and the type of media used (Audio/Video/Application Sharing).
  • "开始时间" 是启动会话的时间。Start time is the time when the session started.
  • "结束时间" 是会话结束的时间。End time is the time when the session ended.
  • 从 URI是启动会话的用户或服务的 uri。From URI is the URI of the user or service that initiated the session. 如果用户从 PSTN 手机启动会话,则可能为空白。May be blank if the user initiated the session from a PSTN phone.
  • TO uri是会话启动目标的用户或服务的 uri。To URI is the URI of the user or service that was the target of the session initiation. 在会议的情况下,这是组织者的 URI。In the case of the conference, this is the organizer's URI. 如果会话的目标是 PSTN 电话号码,则可能为空。May be blank if the target of the session was a PSTN phone number.
  • 从客户端版本告诉你启动会话的用户或服务所使用的客户端代理和版本。From client version tells you the User Agent and version of the client used by the user or service that initiated the session.
  • 对于客户端版本,告知你由会话启动的目标用户或服务使用的用户代理和版本。To client version tells you the User Agent and version of the client used by the user or service that was the target of the session initiation.
  • 如果会话是电话会议,则会议 url是会议的 SIP url。Conference URL is the SIP URL for the conference, if the session was a conference call. 同一电话会议中的所有用户将具有相同的会议 URL。All users in the same conference call will have the same Conference URL.
  • "电话号码" 是指会话目标的电话号码(如果适用)。From Tel number is the telephone number that was the target of the session, if applicable. 电话号码的最后一位数可能被替换为 "x" 以保护用户隐私。The last digits of the phone number may be replaced with 'x' to protect user privacy.
  • "电话号码" 是指会话目标的电话号码(如果适用)。To Tel number is the telephone number that was the target of the session, if applicable. 电话号码的最后一位数可能被替换为 "x" 以保护用户隐私。The last digits of the phone number may be replaced with 'x' to protect user privacy.
  • 从终结点 Id是由 From 用户使用的终结点的唯一 GUID。From Endpoint Id is a unique GUID of the endpoint used by the From user. 用于标识用户是否从同一终结点通信多个会话。Used to identify whether user is communicating multiple sessions from same endpoint. 如果用户使用 PSTN 手机或者会话是从服务启动的,则可以为空。May be blank if user is using a PSTN phone or if the session was initiated from a service.
  • To 终结点 Id是与用户一起使用的终结点的唯一 GUID。To Endpoint Id is a unique GUID of the endpoint used by the To user. 用于标识用户是否从同一终结点通信多个会话。Used to identify whether user is communicating multiple sessions from same endpoint. 如果用户使用 PSTN 电话,或者会话是通过服务启动的,或者会话无法建立,则可能为空白。May be blank if user is using a PSTN phone, if the session was initiated from a service, or a session failed to establish.
  • 会议实例是使用会议 URL 的会议实例的唯一 GUID。Conf Instance is a unique GUID for the instance of the conference using the Conference URL. 定期会议将具有相同的会议 URL,但会议的每个实例都将有一个区别的会议实例。Recurring meetings will have the same Conference URL, but each instance of the meeting will have a difference Conf Instance.
  • 代表 uri是代表正在建立会话的委托人进行通话的 uri。On Behalf Of URI is the URI of the delegator on whose behalf the session is being established.
    引用者 uri是指引用会话建立的用户的 URI。Referred By URI is the URI of the user who referred the establishment of a session.
  • 响应代码是用于建立会话的 SIP 响应代码,用于指示会话是否已成功建立。Response Code is the SIP response code for the establishment of the session that indicates if the session was successfully established.

对于每个会话,有一个子表,其中包含不同的可用数据,具体取决于方案。For each session, there is a sub table with different data available depending on the scenario. 下表列出了 "发件用户" 和 "收件人" 和 "服务" 子表中可用的选项卡。The following lists the tabs available in the sub table for the From and To user or services.

  • "会话" 选项卡显示有关计算机和操作系统的数据。SESSION tab shows data about the machines and operating systems.
  • MEDIALINES 选项卡显示网络连接信息和设备信息。MEDIALINES tab shows network connectivity information and device information.
  • AUDIOSTREAMS 选项卡显示有关会话中涉及的音频流的网络性能数据。AUDIOSTREAMS tab shows network performance data about the audio streams involved in session.
  • AUDIOCLIENTEVENTS 选项卡显示了影响音频体验的客户端检测到的问题的相关数据。AUDIOCLIENTEVENTS tab shows data about client detected issues impacting the audio experience.
  • AUDIOSIGNALS 选项卡显示有关会话的音频信号处理的数据。AUDIOSIGNALS tab shows data about the audio signal processing for the session.
  • APPSHARINGSTREAMS 选项卡显示有关会话中涉及的应用程序共享或桌面共享流的网络性能数据。APPSHARINGSTREAMS tab shows network performance data about the application sharing or desktop sharing streams involved in session.
  • VIDEOCLIENTEVENTS 选项卡显示了影响视频体验的客户端检测到的问题的相关数据。VIDEOCLIENTEVENTS tab shows data about client detected issues impacting the video experience.
  • VIDEOSTREAMS 选项卡显示有关会话中涉及的视频流的网络性能数据。VIDEOSTREAMS tab shows network performance data about the video streams involved in session.
  • TRACEROUTES 选项卡显示在会话期间通过 traceroute 收集的网络跃点。TRACEROUTES tab shows the network hops collected via traceroute during the session. 用于会话的实际媒体路径可能会有所不同,并且此数据仅在会话中有音频时才可用。The actual media path used for the session may vary and this data is only available when there is audio in the session.
  • FEEDBACKREPORTS 选项卡显示由会话中的用户提供的呼叫调查数据的任何结束时间。FEEDBACKREPORTS tab shows any end of call survey data provided by the users in the session.

第五Number 5
如果你希望创建将一列或多列中的所有数据进行分组的视图,请单击某个列并将其拖动到" 若要按特定列进行分组,请将列标题拖至此处"。Click to drag a column to To group by a particular column, drag and drop the column header here if you want to create a view that groups all of the data in one or more columns.


第六Number 6
你还可以单击或点击" 导出到 Excel"按钮,将报告数据导出到 Excel .csv 文件中。You can also export the report data into an Excel .csv file, by clicking or tapping the Export to Excel button.

此操作会导出所有用户数据并允许你执行简单的排序和筛选以进行更详细的分析。如果拥有的用户不足 2000 人,你可以在报告本身的表格中进行排序和筛选。如果拥有的用户超过 2000 人,你需要导出数据进行筛选和排序。This exports data of all users and enables you to do simple sorting and filtering for further analysis. If you have less than 2000 users, you can sort and filter within the table in the report itself. If you have more than 2000 users, in order to filter and sort, you will need to export the data.

想要查看其他 Skype for Business 报告?Want to see other Skype for Business reports?

管理中心中的活动报表Activity Reports in the admin center