换了新手机后，teams 无法收到Authenticator 码，登陆不进去。

Question

换了新手机后，teams 无法收到Authenticator 码，登陆不进去。

Answer 1

Hi @Hanks Zhang

Teams tag is mainly focused on the general issue of Microsoft Teams troubleshooting. According to your description, your question is related to MS Authenticator which is not in our support scope.

To better help you solve your problem, please add the MS Authenticator tag to your post. The following suggestion is just for your reference:

Please refer to this link to move your authenticator to your new phone.

Please note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.

---

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

---