替换发生故障的外部存储磁盘Replacing a failed external storage disk

使用以下过程来替换失败的外部磁盘。Use the following procedure to replace a failed external disk.

先决条件Prerequisites

  1. 查看本指南开头的 注释、注意事项和警告Review Notes, cautions, and warnings at the beginning of this guide

  2. 查看处理预防措施。Review Handling precautions.

  3. 检查Review

    • 如果使用缩放单位节点,则使用战术性云设备中的缩放单位节点所需的知识Required knowledge for working with Scale Unit nodes in a Tactical Cloud Appliance if you are working with a Scale Unit node

    • 如果使用的是硬件生命周期主机,则使用硬件生命周期主机所需的知识Required knowledge for working with the Hardware Lifecycle Host if you are working with the Hardware Lifecycle Host

  4. 完成Complete

    • 验证缩放单位节点的访问和运行状况(如果使用缩放单位节点)Verifying Scale Unit node access and health if you are working with a Scale Unit node

    • 验证硬件生命周期主机访问和运行状况(如果使用的是硬件生命周期主机)Verifying Hardware Lifecycle Host access and health if you are working with the Hardware Lifecycle Host

  5. 完成Complete

    • 如果使用缩放单位节点,请关闭缩放单位节点Powering off Scale Unit nodes if you are working with a Scale Unit node

    • 如果使用的是硬件生命周期主机,请关闭硬件生命周期主机Powering off the Hardware Lifecycle Host if you are working with the Hardware Lifecycle Host

步骤Steps

  1. 找到机架中的物理节点。Locate the physical node in the rack.

  2. 验证磁盘型号。Verify the disk model.

    验证新磁盘型号是否在Microsoft Azure Stack Hub 的集成系统14G 支持 矩阵* 中列出为受支持。Verify the new disk model is listed as supported in the Integrated System for Microsoft Azure Stack Hub 14G Support Matrix*. 如果磁盘不在支持矩阵中,则必须请求其他替换项。If the disk is not in the support matrix, then you must request another replacement.

    注意

    插入不在支持矩阵中的磁盘会导致新磁盘被隔离。Inserting a disk that is not in the support matrix results in the new disk being quarantined.

    若要检查模型,请找到标签,并验证组件是否在支持矩阵中。To check the model, locate the label and verify the component is in the support matrix.

  3. 替换发生故障的外部存储磁盘。Replace the failed external storage disk.

    按照适用于规模单元节点或硬件生命周期主机的 DELL EMC PowerEdge R640 安装和服务手册 中的磁盘驱动器托架更换过程进行操作。Follow the disk drive carrier replacement process in the Dell EMC PowerEdge R640 Installation and Service Manual for Scale Unit nodes or Hardware Lifecycle Hosts.

    还必须参阅删除磁盘驱动器的相关部分,并将磁盘驱动器安装到磁盘驱动器托架或磁盘驱动器适配器。You must also refer to the relevant sections on removing a disk drive from and installing a disk drive into a disk drive carrier or a disk drive adapter.

  4. 更换磁盘后,根据支持矩阵验证固件是否受支持。After replacing the disk, verify the firmware is supported according to the support matrix. 若要检索磁盘 ' s 固件版本,请执行以下操作:To retrieve the disk's firmware version, do the following:

    1. 使用可路由的 IP 地址或直接通过直接 USB 连接访问 iDRAC 接口登录到 iDRAC。Log in to the iDRAC using either the routable IP address or directly by Accessing the iDRAC interface over a direct USB connection.

    2. 在顶部菜单中,选择 " 存储":From the top menu select Storage:

      显示已选择 "存储" 操作的 iDRAC 页的屏幕截图。

    3. 找到被替换的磁盘并展开该项目。Locate the replaced disk and expand the item. 将磁盘 修订 与支持矩阵中的修订版本进行比较。Compare the disk Revision to the revision in the support matrix. 如果磁盘不在支持矩阵中,则请与支持部门联系以解决问题。If the disk is not in the support matrix, then engage support to remediate the problem.

      屏幕截图,其中突出显示了 "制造商"、"产品 ID" 和 "修订" 的 iDRAC "高级属性" 页。

后续步骤Next steps

如果使用缩放单位节点:If you are working with a Scale Unit node:

  1. 完成验证缩放单位节点的运行状况Complete Verifying Scale Unit node health

  2. 如果使用的是硬件生命周期主机,请完成验证缩放单位节点磁盘运行状况:Complete Verifying Scale Unit node disk health If you're working with the Hardware Lifecycle Host:

    • 完成验证硬件生命周期主机运行状况Complete Verifying Hardware Lifecycle Host health