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使用双重验证方法登录工作或学校帐户Sign in to your work or school account using your two-factor verification method

备注

本文的目的是了解典型的登录体验。The purpose of this article is to walk through a typical sign-in experience. 有关登录的帮助或者要排查问题,请参阅使用 Azure AD 多重身份验证时遇到问题For help with signing in, or to troubleshoot problems, see Having trouble with Azure AD Multi-Factor Authentication.

登录体验是怎样的?What will your sign-in experience be?

根据所选择的第二重验证因素(拨打电话、身份验证应用或短信),登录体验将有所不同。Your sign-in experience differs depending on what you choose to use as your second factor: a phone call, an authentication app, or texts. 请选择最适当地描述了活动的选项:Choose the option that best describes what you are doing:

如何登录?How do you sign in?
通过拨打我的手机或办公电话With a phone call to my mobile or office phone
通过向我的手机发送短信With a text to my mobile phone
使用来自 Microsoft 验证器应用的通知With notifications from the Microsoft Authenticator app
使用来自 Microsoft Authenticator 应用的验证码With verification codes from the Microsoft Authenticator app
使用备用方法,因为我现在无法使用首选方法With an alternate method, because I can't use my preferred method right now

电话登录Signing in with a phone call

以下信息介绍通过拨打手机或办公电话进行双重验证的体验。The following information describes the two-step verification experience with a call to your mobile or office phone.

  1. 使用用户名和密码登录到 Microsoft 365 等应用程序或服务。Sign in to an application or service such as Microsoft 365 using your username and password.
  2. Microsoft 会向你拨打电话。Microsoft calls you.
  3. 请接听电话并按 # 键。Answer the phone and hit the # key.

短信登录Signing in with a text message

以下信息介绍通过向手机发送短信进行双重验证的体验:The following information describes the two-step verification experience with a text message to your mobile phone:

  1. 使用用户名和密码登录到 Microsoft 365 等应用程序或服务。Sign in to an application or service such as Microsoft 365 using your username and password.
  2. Microsoft 会向你发送一条包含数字代码的短信。Microsoft sends you a text message that contains a number code.
  3. 在登录页面上提供的框中输入代码。Enter the code in the box provided on the sign-in page.

使用 Microsoft 验证器应用登录Signing in with the Microsoft Authenticator app

以下信息介绍使用 Microsoft Authenticator 应用进行双重验证的体验。The following information describes the experience of using the Microsoft Authenticator app for two-step verifications. 使用应用有两种不同方式。There are two different ways to use the app. 可以在设备上接收推送通知,也可以打开应用以获取验证代码。You can receive push notifications on your device, or you can open the app to get a verification code.

使用来自 Microsoft 验证器应用的通知登录To sign in with a notification from the Microsoft Authenticator app

  1. 使用用户名和密码登录到 Microsoft 365 等应用程序或服务。Sign in to an application or service such as Microsoft 365 using your username and password.

  2. Microsoft 将通知发送到设备上的 Microsoft 验证器应用。Microsoft sends a notification to the Microsoft Authenticator app on your device.

    Microsoft 发送通知

  3. 打开手机上的通知,选择“验证”键。Open the notification on your phone and select the Verify key. 如果公司需要 PIN,请在此处输入。If your company requires a PIN, enter it here.

  4. 现在你应已登录。You should now be signed in.

使用验证码通过 Microsoft Authenticator 应用登录To sign in using a verification code with the Microsoft Authenticator app

如果使用 Microsoft Authenticator 应用获取验证码,则打开应用时会在帐户名称下看到一个数字。If you use the Microsoft Authenticator app to get verification codes, then when you open the app you see a number under your account name. 此数字每隔 30 秒更改一次,以便不会使用同一数字两次。This number changes every 30 seconds so that you don't use the same number twice. 当系统提示你输入验证码时,请打开应用,并使用当前显示的数字。When you're asked for a verification code, open the app and use whatever number is currently displayed.

  1. 使用用户名和密码登录到 Microsoft 365 等应用程序或服务。Sign in to an application or service such as Microsoft 365 using your username and password.

  2. Microsoft 会提示输入验证码。Microsoft prompts you for a verification code.

    输入验证码

  3. 打开手机上的 Microsoft Authenticator 应用,并在登录框中输入该代码。Open the Microsoft Authenticator app on your phone and enter the code in the box where you are signing in.

使用替代方法登录Signing in with an alternate method

有时,没有设为首选验证方法的手机或设备。Sometimes you don't have the phone or device that you set up as your preferred verification method. 由于会有这种情况,因此我们建议为帐户设置备用方法。This situation is why we recommend that you set up backup methods for your account. 以下部分介绍当主要方法不可用时如何使用替代方法进行登录。The following section shows you how to sign in with an alternate method when your primary method may not be available.

  1. 使用用户名和密码登录到 Microsoft 365 等应用程序或服务。Sign in to an application or service such as Microsoft 365 using your username and password.

  2. 选择“使用其他验证选项”。Select Use a different verification option. 此时会显示不同的验证选项,具体将取决于设置了多少个选项。You see different verification options based on how many you have setup.

  3. 选择一种替代方法并登录。Choose an alternate method and sign in.

    使用替代方法

后续步骤Next steps