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重新激活已禁用的 Azure 订阅Reactivate a disabled Azure subscription

你的 Azure 订阅可以被禁用,因为你的信用额度已过期、 达到了支出限制、 存在过期的帐单、 达到了信用卡限制,或因为订阅已取消由帐户管理员。Your Azure subscription can get disabled because your credit has expired, you reached your spending limit, have an overdue bill, hit your credit card limit, or because the subscription was canceled by the Account Administrator. 了解自己的情况属于什么样的问题,按照本文所述步骤重新激活订阅。See what issue applies to you and follow the steps in this article to get your subscription reactivated.

信用已过期Your credit is expired

注册 Azure 免费帐户时,将获得免费试用订阅,它提供为期 30 天、价值 $200 的 Azure 信用额度以及 12 个月的免费服务。When you sign up for an Azure free account, you get a Free Trial subscription, which provides you $200 in Azure credits for 30 days and 12 months of free services. 30 天结束后,Azure 会禁用订阅。At the end of 30 days, Azure disables your subscription. 禁用订阅是为了防止你在意外情况下因使用量超出订阅的信用额度和免费服务而产生相应的费用。Your subscription is disabled to protect you from accidentally incurring charges for usage beyond the credit and free services included with your subscription. 若要继续使用 Azure 服务,必须升级你的订阅To continue using Azure services, you must upgrade your subscription. 升级之后,你的订阅仍可使用 12 个月的免费服务。After you upgrade, your subscription still has access to free services for 12 months. 只需对超过免费服务及用量的使用量付费即可。You only get charged for usage beyond the free services and quantities.

已达到支出限制You reached your spending limit

具有用于免费试用和 Visual Studio Enterprise 等功能的信用额度的 Azure 订阅对这些服务具有支出限制。Azure subscriptions with credit such as Free Trial and Visual Studio Enterprise have spending limits on them. 这意味着只能在包含的信用额度内使用这些服务。This means you can only use services up to the included credit. 当使用量达到支出限制后,Azure 将在此计费周期的剩余时间内禁用订阅。When your usage reaches the spending limit, Azure disables your subscription for the remainder of that billing period. 禁用订阅是为了防止你在意外情况下因使用量超出订阅的信用额度而产生相应的费用。Your subscription is disabled to protect you from accidentally incurring charges for usage beyond the credit included with your subscription. 若要移除支出限制,请参阅移除帐户中心中的支出限制To remove your spending limit, see Remove the spending limit in Account Center.

备注

如果你有一个免费试用版订阅并删除支出限制,你的订阅将转换为单个订阅以免费试用版结束时的即用即付费率。If you have a Free Trial subscription and you remove the spending limit, your subscription converts to an individual subscription with pay-as-you-go rates at the end of the Free Trial. 创建订阅后,可保留剩余信用额度整整 30 天。You keep your remaining credit for the full 30 days after you created the subscription. 仍可使用 12 个月的免费服务。You also have access to free services for 12 months.

若要监视和管理 Azure 的计费活动,请参阅通过 Azure 计费和成本管理来防止意外成本To monitor and manage billing activity for Azure, see Prevent unexpected costs with Azure billing and cost management.

帐单已过期Your bill is past due

若要处理逾期未付余额,请参阅从 Azure 收到电子邮件后处理 Azure 订阅的逾期未付余额问题To resolve past due balance, see Resolve past due balance for your Azure subscription after getting an email from Azure.

帐单金额超出了信用卡限制The bill exceeds your credit card limit

为了解决此问题,请改用其他信用卡To resolve this issue, switch to a different credit card. 或者,如果代表的是公司,则可改用发票付款Or if you're representing a business, you can switch to pay by invoice.

订阅被意外取消The subscription was accidentally canceled

如果是帐户管理员意外取消了即用即付费率使用单独的订阅,可以在帐户中心重新激活它。If you're the Account Administrator and accidentally canceled an individual subscription with pay-as-you-go rates, you can reactivate it in the Account Center.

  1. 登录到帐户中心Sign in to the Account Center.

  2. 选择已取消的订阅。Select the canceled subscription.

  3. 单击“重新激活”。 Click Reactivate.

    屏幕截图,右侧窗格中显示重新激活链接

对于其他订阅类型,请联系支持人员以重新激活订阅。For other subscription types, contact support to have your subscription reactivated.

需要帮助?Need help? 请联系我们。Contact us.

如果有疑问或需要帮助,请创建支持请求If you have questions or need help, create a support request.

后续步骤Next steps