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入门:构建云采用团队Get started: Build a cloud adoption team

云采用团队是技术实施团队或项目团队的现代日期。Cloud adoption teams are the modern-day equivalent of technical implementation teams or project teams. 云的性质可能需要更多的流动性团队结构。The nature of the cloud might require more fluid team structures.

一些云采用团队专门致力于云迁移,而另一些则致力于利用云技术的创新。Some cloud adoption teams focus exclusively on cloud migration, and others focus on innovations that take advantage of cloud technologies. 某些团队包含完成大型采用工作(例如完整的数据中心迁移)所需的广泛技术专业知识,而其他团队则具有更严格的技术焦点。Some teams include the broad technical expertise that's required to complete large adoption efforts, such as a full datacenter migration, and others have a tighter technical focus.

较小的团队可以在项目之间移动以实现特定目标。A smaller team might move between projects to accomplish specific goals. 例如,一组数据平台专家可能侧重于帮助将 (Vm) 的 SQL 数据库虚拟机转换为 SQL PaaS 实例。For example, a team of data platform specialists might focus on helping convert SQL Database virtual machines (VMs) to SQL PaaS instances.

随着云采用的扩展,客户可从专用于 云平台功能的团队获益。As cloud adoption expands, customers benefit from a team that's dedicated to the cloud platform function. 该团队使用自动部署和代码重用来加速成功采用。That team uses automated deployment and code reuse to accelerate successful adoption. 专注于云平台功能的人员可以实现基础结构、应用程序模式、监管和其他支持资产,从而提高效率和一致性,并利用你的组织中的云原则。People focused on a cloud platform function can implement infrastructure, application patterns, governance, and other supporting assets to drive further efficiencies and consistency, and to instill cloud principles in your organization. 小型组织和小型采用团队没有专门的云平台团队。Small organizations and small adoption teams don't have the luxury of a dedicated cloud platform team. 建议你在采用团队中建立自动化功能,开始构建此重要的云判断力。We recommend that you establish an automation capability in your adoption team to begin building this important cloud muscle.

开始构建云采用团队

步骤1:确定所需的采用团队类型Step 1: Determine the type of adoption team you need

云采用团队倾向于执行以下一种或多种类型的采用:Cloud adoption teams tend to perform one or more of the following types of adoption:

  • 迁移现有工作负荷Migration of existing workloads
  • 现有工作负荷和资产的现代化Modernization of existing workloads and assets
  • 现有工作负荷和资产的体系结构更改Architectural change to existing workloads and assets
  • 新工作负载的开发Development of new workloads

采用任何 IT 组合可能需要混合使用这些类型的工作。The adoption of any IT portfolio will likely require a mixture of these types of efforts. 遗憾的是,每种类型都需要不同的技能和观念。Unfortunately, each type requires different skills and mindsets. 采用团队越专门化,团队在交付这种类型的工作时的效率就越高。The more specialized an adoption team, the more effective and efficient the team will be when it delivers that type of work. 相反,对于这些更专门化的团队而言,每个云采用的所有实现选项都非常复杂。Conversely, mastery of all the implementation options across cloud adoption can be overwhelming for these more specialized teams.

第一次构建云采用团队时,与采用方法之一保持一致将有助于加速团队集体技能的开发。When you're first building a cloud adoption team, aligning with one of the Adopt methodologies will help accelerate the development of the team's collective skills.

Deliverables:

  • 确定团队是否更好地适应迁移方法或创新方法。Determine whether the team aligns better with the Migrate methodology or the Innovate methodology.
  • 每种方法都有四步的载入体验,可帮助团队了解这项工作所需的工具和过程。Each methodology has a four-step onboarding experience to help the team understand the tools and processes required to get really good at that effort. 将时间作为团队投入几个步骤来了解最有可能需要在早期迭代中使用的工具和方案。Invest time as a team going through the first few steps to understand which tools and scenarios you're most likely to need in early iterations.
  • 通过开发一个跨团队矩阵来确定团队间的责任,该矩阵标识 负责人 (RACI) 方。Align responsibilities across teams by developing a cross-team matrix that identifies responsible, accountable, consulted, and informed (RACI) parties. 更新公司的 RACI 模板 ,以帮助其他人了解团队成员以及团队将重点交付哪些方法。Update your company's RACI template to help others understand who's on the team and which methodology the team will focus on delivering.

支持交付完成的指南:Guidance to support deliverable completion:

  • 迁移方法概述 介绍了迁移和现代化工作负荷组合的过程、工具和方法。Migrate methodology overview describes the process, tools, and approaches for migrating and modernizing a portfolio of workloads.
  • 创新方法概述 介绍了将云本机工作负荷添加到项目组合的过程、工具和方法。Innovate methodology overview describes the process, tools, and approaches for adding cloud-native workloads to the portfolio.
  • 了解 这一努力的动机,以确定它们是否更适合于迁移或创新工作。Understand motivations behind this effort to see whether they're better aligned with migration or innovation efforts.

步骤2:使你的团队与其他支持团队保持一致Step 2: Align your team with other supporting teams

如果贵公司的云采用努力足以提供支持团队,则可以在公司版本的 RACI 模板中找到团队和主题专家列表,包括云监管、云操作、优秀的云中心或其他类似的团队。If your company's cloud adoption effort is mature enough to have supporting teams, you might be able to find a list of the teams and subject matter experts in your company's version of the RACI template, including cloud governance, cloud operations, a cloud center of excellence, or other similar teams.

Deliverables:

  • 查看来自各种支持团队的设计指南、操作基准、策略和流程,以了解已建立的用于指导云采用的 guardrails。Review design guidance, operational baselines, policies, and processes from the various supporting teams to understand the guardrails that have been established for guiding cloud adoption.
  • 查看其他云采用团队的指导,了解可能会因为这些 guardrails 而遇到的任何限制。Review the guidance with other cloud adoption teams to understand any limitations you might encounter as a result of those guardrails.

支持交付完成的指南:Guidance to support deliverable completion:

  • 评估公司政策 概述定义公司政策的步骤,这可能会限制团队可以在公司的云环境中安全做出的决策。Evaluate corporate policy outlines the steps to define corporate policy, which might limit decisions that the team can safely make in the company's cloud environment.
  • 调控准则 概述了调控团队出于安全、合规性的要求,管理团队可能实施的控制类型或规范流程。Governance disciplines outlines the types of controls or disciplined processes that the governance team has likely implemented to allow for safe, compliant adoption of the cloud.
  • 管理方法概述进入云操作基准的、提供基本操作管理的注意事项。The Manage methodology outlines the considerations that go into a cloud operations baseline for providing basic operations management.

负责团队Accountable team 负责人和支持团队Responsible and supporting teams
  • 云策略团队负责跨云采用生命周期维护清晰的 RACI 结构。The cloud strategy team is accountable for maintaining a clear RACI structure across the cloud adoption lifecycle.
  • 查看指南和要求:Review guidance and requirements from:
  • 云治理团队Cloud governance team
  • 云运营团队Cloud operations team
  • 优秀或中心 IT 团队的云中心Cloud center of excellence or central IT team
  • RACI 中列出的其他云采用团队或个人Other cloud adoption teams or individuals listed in the RACI
  • 步骤3:开始采用旅程Step 3: Begin your adoption journey

    根据你所属的采用团队的类型,你将开始使用以下指南之一:Depending on the type of adoption team you're a member of, you'll get started with one of these guides:

    这些指南为按不同的责任和责任级别列出的各种团队提供了指导。These guides provide guidance for various teams listed alongside their varying degrees of accountability and responsibility. 使用指南了解你的团队如何适应其他旅程。Use the guides to understand how your team fits into the rest of the journey. 此外,还可以使用它们来了解你可能希望从公司获取的支持级别。Also use them to understand the levels of support you can expect to get from around the company.

    最终,云采用团队负责在其分配的迁移工作或新产品开发中交付。In the end, the cloud adoption team is accountable for delivery across their assigned migration efforts or new product development. 尽管支持团队负责确保每个步骤均已完成,但是,每个云采用团队需要负责确保支持团队获得成功的支持。Although supporting teams are accountable for ensuring that each step is completed, it's the responsibility of each cloud adoption team to ensure that the supporting team is getting the support it needs to be successful. 如果负责的团队尚不存在,或者需要更多的支持来提供其负责的步骤,则鼓励采用团队与其他团队合作来完成其可交付结果。If the accountable team doesn't yet exist or needs more support to deliver on its accountable steps, the adoption team is encouraged to partner with other teams to complete its deliverables.

    Deliverables:

    • 在提供与采用方法关联的方法时,要更好地交付。Become increasingly better at delivering on the methodology associated with your adoption approach.
    • 在完成其责任步骤时支持其他团队,即使这些步骤会阻止你采用工作。Support other teams in the completion of their accountable steps, even if those steps are blockers to your adoption efforts.

    支持交付完成的指南:Guidance to support deliverable completion:

    这些清单上的所有其他步骤旨在提高工作效率。All other steps on those checklists are designed to make the effort more manageable.


    负责团队Accountable team 负责人和支持团队Responsible and supporting teams
  • 云采用团队Cloud adoption team
  • 云治理团队Cloud governance team
  • 云运营团队Cloud operations team
  • 优秀或中心 IT 团队的云中心Cloud center of excellence or central IT team
  • 云策略团队Cloud strategy team
  • 步骤4:利用方案和最佳实践扩展技能Step 4: Expand your skills with scenarios and best practices

    在一次或两次迭代后,云采用团队将了解其主要方法的基础知识。After one or two iterations, the cloud adoption team will understand the basics of their primary methodology. 从这里开始,团队可能已准备好使用其他方案,并开始实施一些其他最佳做法。From there, the team will likely be ready to take on additional scenarios and start implementing some additional best practices.

    Deliverables:

    • 提高技能和经验以应对更复杂的采用方案。Increase skills and experience to address more complex adoption scenarios.

    支持交付完成的指南:Guidance to support deliverable completion:

    团队可以通过查看以下指南来查看和扩展其技能:The team can review and expand their skills by reviewing the following guidance:

    • 迁移新类型的工作负荷或通过 方案最佳做法解决更复杂的迁移难题。Migrate new types of workloads or solve more complex migration challenges through scenarios and best practices.
    • 使用新的云本机解决方案进行创新,或通过 方案最佳做法解决更复杂的创新挑战。Innovate by using new cloud-native solutions, or solve more complex innovation challenges through scenarios and best practices.

    负责团队:Accountable team:

    • 云采用团队负责扩展其技能。The cloud adoption team is accountable for expanding its skills.

    步骤5:构建云采用工厂Step 5: Build a cloud adoption factory

    随着团队越来越熟悉各种采用方案,它能够更好地执行并更快地执行操作。As the team becomes more familiar with various adoption scenarios, it will be able to do more and do it faster. 本指南部分会将团队采用能力转到下一级别。This section of guidance will take the team's adoption abilities to the next level.

    云采用工厂方法会查看采用情况的过程。The cloud adoption factory approach looks at the processes behind adoption efforts. 由于缺乏了理解和清晰的通信,与迁移和创新相关的大多数时间负担都来自大量的会议。Because of a lack of understanding and clear communication, most of the time burden that's related to migration and innovation comes from a high volume of meetings. 在云采用旅程的各个阶段明确定义流程和交互将删除文化和政治阻止程序。Clearly defining processes and interactions at various phases of the cloud adoption journey will remove cultural and political blockers.

    Deliverables:

    • 提高交付流程,以创建高度优化的采用工厂。Improve delivery processes to create a highly optimized adoption factory.

    支持交付完成的指南:Guidance to support deliverable completion:

    • 可在迁移方法的 "过程改进" 一节中找到支持 迁移工作 的过程指南。Process guidance that supports migration efforts can be found in the process improvements section of the Migrate methodology.
    • 在创新方法中,本指南重点介绍 创新过程 ,从而降低技术和更有效的产品开发。In the Innovate methodology, the guidance focuses on innovation processes that result in less technology and more effective product development.

    负责团队:Accountable team:

    • 云采用团队负责构建采用下一级别的过程。The cloud adoption team is accountable for building the processes that take adoption to the next level.

    后续步骤What's next

    云采用是一个不错的目标,但 ungoverned 采用可能会产生意外的结果。Cloud adoption is a great goal, but ungoverned adoption can produce unexpected results. 为了加快采用和最佳做法,因为你要降低业务和技术风险,请将云采用与 云监管功能相结合。To accelerate adoption and best practices, as you're reducing business and technical risks, align cloud adoption with cloud governance functions.

    与云调控团队协调可以在云采用工作中创造平衡,但这被认为是最小可行的产品 (MVP) ,因为这可能不是可持续的。Aligning with the cloud governance team creates balance across cloud adoption efforts, but this is considered a minimum viable product (MVP), because it might not be sustainable. 每个团队都佩戴了许多头衔,如 RACI 图表中所述。Each team is wearing many hats, as outlined in the RACI charts.

    了解有关克服 组织对立模式:小仓库和 fiefdoms的详细信息。Learn more about overcoming organizational antipatterns: silos and fiefdoms.