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跨团队协调责任Align responsibilities across teams

了解如何通过开发一个跨团队矩阵来确定团队间的责任，该矩阵标识 负责人 (RACI) 方。Learn to align responsibilities across teams by developing a cross-team matrix that identifies responsible, accountable, consulted, and informed (RACI) parties. 本文为 建立团队结构中所述的组织结构提供了一个示例 RACI 矩阵：This article provides an example RACI matrix for the organizational structures described in Establish team structures:

若要跟踪一段时间内的组织结构决策，请下载并修改 RACI 模板。To track organizational structure decisions over time, download and modify the RACI template.

本文中的示例指定了以下 RACI 构造：The examples in this article specify these RACI constructs:

  • 负责 某个函数的团队。The one team that is accountable for a function.
  • 负责 结果的团队。The teams that are responsible for the outcomes.
  • 规划期间应 咨询 的团队。The teams that should be consulted during planning.
  • 工作完成时应 通知 的团队。The teams that should be informed when work is completed.

除了第一个) 之外，每个 (表的最后一行都包含一个指向最匹配的云功能的链接，以获取其他信息。The last row of each table (except the first) contains a link to the most-aligned cloud capability for additional information.

仅限云采用团队Cloud adoption team only

组Team 解决方案交付Solution delivery 业务一致性Business alignment 更改管理Change management 解决方案操作Solution operations 调控Governance 平台成熟度Platform maturity 平台运营Platform operations 平台自动化Platform automation
云采用团队Cloud adoption team 负责Accountable 负责Accountable 负责Accountable 负责Accountable 负责Accountable 负责Accountable 负责Accountable 负责Accountable

最佳做法：最小可行的产品 (MVP) Best practice: Minimum viable product (MVP)

组Team 解决方案交付Solution delivery 业务一致性Business alignment 更改管理Change management 解决方案操作Solution operations 调控Governance 平台成熟度Platform maturity 平台运营Platform operations 平台自动化Platform automation
云采用团队Cloud adoption team 负责Accountable 负责Accountable 负责Accountable 负责Accountable 咨询Consulted 咨询Consulted 咨询Consulted 知道Informed
云治理团队Cloud governance team 咨询Consulted 知道Informed 知道Informed 知道Informed 负责Accountable 负责Accountable 负责Accountable 负责Accountable
调整云功能Aligned cloud capability 云采用Cloud adoption 云策略Cloud strategy 云策略Cloud strategy 云运营Cloud operations CCoE 和 云监管CCoE and cloud governance CCoE - 云平台CCoE - cloud platform CCoE 和 云平台CCoE and cloud platform CCoE 和 云自动化CCoE and cloud automation

中心 IT 团队Central IT team

组Team 解决方案交付Solution delivery 业务一致性Business alignment 更改管理Change management 解决方案操作Solution operations 调控Governance 平台成熟度Platform maturity 平台运营Platform operations 平台自动化Platform automation
云采用团队Cloud adoption team 负责Accountable 负责Accountable 负责Responsible 负责Responsible 知道Informed 知道Informed 知道Informed 知道Informed
云治理团队Cloud governance team 咨询Consulted 知道Informed 知道Informed 知道Informed 负责Accountable 咨询Consulted 负责Responsible 知道Informed
中心 IT 团队Central IT team 咨询Consulted 知道Informed 负责Accountable 负责Accountable 负责Responsible 负责Accountable 负责Accountable 负责Accountable
调整云功能Aligned cloud capability 云采用Cloud adoption 云策略Cloud strategy 云策略Cloud strategy 云运营Cloud operations 云监管Cloud governance 中心 IT 团队Central IT team 中心 IT 团队Central IT team 中心 IT 团队Central IT team

战略协调Strategic alignment

组Team 解决方案交付Solution delivery 业务一致性Business alignment 更改管理Change management 解决方案操作Solution operations 调控Governance 平台成熟度Platform maturity 平台运营Platform operations 平台自动化Platform automation
云策略团队Cloud strategy team 咨询Consulted 负责Accountable 负责Accountable 咨询Consulted 咨询Consulted 知道Informed 知道Informed 知道Informed
云采用团队Cloud adoption team 负责Accountable 咨询Consulted 负责Responsible 负责Accountable 知道Informed 知道Informed 知道Informed 知道Informed
CCoE 模型 RACICCoE model RACI 咨询Consulted 知道Informed 知道Informed 知道Informed 负责Accountable 负责Accountable 负责Accountable 负责Accountable
调整云功能Aligned cloud capability 云采用Cloud adoption 云策略Cloud strategy 云策略Cloud strategy 云运营Cloud operations CCoE 和 云监管CCoE and cloud governance CCoE 和 云平台CCoE and cloud platform CCoE 和 云平台CCoE and cloud platform CCoE 和 云自动化CCoE and cloud automation

操作对齐方式Operational alignment

组Team 解决方案交付Solution delivery 业务一致性Business alignment 更改管理Change management 解决方案操作Solution operations 调控Governance 平台成熟度Platform maturity 平台运营Platform operations 平台自动化Platform automation
云策略团队Cloud strategy team 咨询Consulted 负责Accountable 负责Accountable 咨询Consulted 咨询Consulted 知道Informed 知道Informed 知道Informed
云采用团队Cloud adoption team 负责Accountable 咨询Consulted 负责Responsible 咨询Consulted 知道Informed 知道Informed 知道Informed 知道Informed
云运营团队Cloud operations team 咨询Consulted 咨询Consulted 负责Responsible 负责Accountable 咨询Consulted 知道Informed 负责Accountable 咨询Consulted
CCoE 模型 RACICCoE model RACI 咨询Consulted 知道Informed 知道Informed 知道Informed 负责Accountable 负责Accountable 负责Responsible 负责Accountable
调整云功能Aligned cloud capability 云采用Cloud adoption 云策略Cloud strategy 云策略Cloud strategy 云运营Cloud operations CCoE 和 云监管CCoE and cloud governance CCoE 和 云平台CCoE and cloud platform CCoE 和 云平台CCoE and cloud platform CCoE 和 云自动化CCoE and cloud automation

云卓越 (CCoE) Cloud center of excellence (CCoE)

组Team 解决方案交付Solution delivery 业务一致性Business alignment 更改管理Change management 解决方案操作Solution operations 调控Governance 平台成熟度Platform maturity 平台运营Platform operations 平台自动化Platform automation
云策略团队Cloud strategy team 咨询Consulted 负责Accountable 负责Accountable 咨询Consulted 咨询Consulted 知道Informed 知道Informed 知道Informed
云采用团队Cloud adoption team 负责Accountable 咨询Consulted 负责Responsible 咨询Consulted 知道Informed 知道Informed 知道Informed 知道Informed
云运营团队Cloud operations team 咨询Consulted 咨询Consulted 负责Responsible 负责Accountable 咨询Consulted 知道Informed 负责Accountable 咨询Consulted
云治理团队Cloud governance team 咨询Consulted 知道Informed 知道Informed 咨询Consulted 负责Accountable 咨询Consulted 负责Responsible 知道Informed
云平台团队Cloud platform team 咨询Consulted 知道Informed 知道Informed 咨询Consulted 咨询Consulted 负责Accountable 负责Responsible 负责Responsible
云自动化团队Cloud automation team 咨询Consulted 知道Informed 知道Informed 知道Informed 咨询Consulted 负责Responsible 负责Responsible 负责Accountable
调整云功能Aligned cloud capability 云采用Cloud adoption 云策略Cloud strategy 云策略Cloud strategy 云运营Cloud operations CCoE 和 云监管CCoE and cloud governance CCoE 和 云平台CCoE and cloud platform CCoE 和 云平台CCoE and cloud platform CCoE 和 云自动化CCoE and cloud automation

后续步骤Next steps

若要跟踪一段时间内有关组织结构的决策，请下载并修改 RACI 模板。To track decisions about organization structure over time, download and modify the RACI template. 从本文的 RACI 矩阵复制和修改最紧密对齐的示例。Copy and modify the most closely aligned sample from the RACI matrices in this article.

下载 RACI 模板Download the RACI template