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如何请求增加 Azure Cosmos DB 资源的配额How to request quota increase for Azure Cosmos DB resources

适用于: SQL API Cassandra API Gremlin API 表 API Azure Cosmos DB API for MongoDB

Azure Cosmos DB 中的资源具有 默认配额/限制The resources in Azure Cosmos DB have default quotas/limits. 但是,在某些情况下,工作负荷需要比默认值更高的配额。However, there may be a case where your workload needs more quota than the default value. 在这种情况下,你必须与 Azure Cosmos DB 团队联系以请求增加配额。In such case, you must reach out to the Azure Cosmos DB team to request a quota increase. 本文介绍如何请求增加 Azure Cosmos DB 资源的配额。This article explains how to request a quota increase for Azure Cosmos DB resources. 你还将了解如何启用订阅来访问区域。You will also learn how to enable a subscription to access a region.

创建新的支持请求Create a new support request

若要请求增加配额,必须使用工作负荷详细信息创建新的支持请求。To request a quota increase, you must create a new support request with your workload details. 然后,Azure Cosmos DB 团队将评估请求并批准该请求。The Azure Cosmos DB team will then evaluate your request and approve it. 使用以下步骤从 Azure 门户创建新的支持请求:Use the following steps to create a new support request from the Azure portal:

  1. 登录到 Azure 门户。Sign into the Azure portal.

  2. 在左侧菜单中,选择 " 帮助 + 支持 ",然后选择 " 新建支持请求 "。From the left-hand menu, select Help + support and then select New support request .

  3. 在 " 基本 信息" 选项卡中填写以下详细信息:In the Basics tab fill the following details:

    • 对于“问题类型”,选择“服务和订阅限制(配额)” For Issue type , select Service and subscription limits (quotas)
    • 对于 " 订阅 ",请选择要为其增加配额的订阅。For Subscription , select the subscription for which you want to increase the quota.
    • 对于 " 配额类型 ",请选择 Cosmos DBFor Quota type , select Cosmos DB

    创建新的 Cosmos DB 支持配额增加的请求

  4. 在 " 详细信息 " 选项卡中,输入对应于配额请求的详细信息。In the Details tab, enter the details corresponding to your quota request. 此选项卡上提供的信息将用于进一步评估你的问题,并帮助支持工程师解决该问题。The Information provided on this tab will be used to further assess your issue and help the support engineer troubleshoot the problem.

  5. 在此窗体中填写以下详细信息:Fill the following details in this form:

    • 说明 :提供请求的简短说明,如工作负荷、默认值不够的原因。Description : Provide a short description of your request such as your workload, why the default values aren’t sufficient. 根据要增加配额的资源类型,必须在 " 说明 " 字段中提供以下详细信息:Based on the resource type for which you want quota increase, it’s mandatory for you to provide the following details within the Description field:

      区域请求 如果您的请求对应于将区域添加到允许列表中,请确保提供以下值:Regions requests If your request corresponds to adding a region to the allowed list, make sure to provide the following values:

      • 区域名称Region name
      • 订阅 IDSubscription ID

      吞吐量限制请求 如果你的请求对应于增加吞吐量的配额,请确保提供以下值:Throughput limit requests If your request corresponds to increasing the quota for the throughput, make sure to provide the following values:

      • 数据库名称Database name
      • 订阅 IDSubscription ID
      • 新吞吐量限制New throughput limit

      数据库帐户限制请求 如果您的请求对应于增加订阅中数据库帐户数的配额,请确保提供以下值:Database account limit requests If your request corresponds to increasing the quota for the number of database accounts in a subscription, make sure to provide the following values:

      • 订阅 IDSubscription ID
      • 新数据库帐户限制New database account limit
    • 文件上传 :上传与支持请求相关的诊断文件或任何其他文件。File upload : Upload the diagnostic files or any other files that you think are relevant to the support request. 若要了解有关文件上传指南的详细信息,请参阅 Azure 支持 文章。To learn more on the file upload guidance, see the Azure support article.

    • 严重性 :根据业务影响选择可用的严重性级别之一。Severity : Choose one of the available severity levels based on the business impact.

    • 首选联系方法 :可以选择通过 电子邮件电话 联系。Preferred contact method : You can either choose to be contacted over Email or by Phone .

  6. 填写窗体上的其他详细信息,例如可用性、支持语言、联系信息、电子邮件和电话号码。Fill out the remaining details such as your availability, support language, contact information, email, and phone number on the form.

  7. 选择 下一步:查看 + 创建Select Next: Review+Create . 验证提供的信息,然后选择 " 创建 " 创建支持请求。Validate the information provided and select Create to create a support request.

Azure Cosmos DB 支持团队将在24小时内评估你的请求并返回给你。Within 24 hours, the Azure Cosmos DB support team will evaluate your request and get back to you.

后续步骤Next steps