已知问题-Azure 信息保护Known issues - Azure Information Protection

使用下面的列表和表来查找有关 Azure 信息保护功能相关的已知问题和限制的详细信息。Use the lists and tables below to find details about known issues and limitations related to Azure Information Protection features.

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本文介绍经典和统一标签客户端中的已知问题。This article refers to known issues in both the classic and unified labeling clients. 不确定这些客户端之间有何区别?Not sure of the difference between these clients? 请参阅 常见问题解答See FAQs.

容器文件的客户端支持,例如 .zip 文件Client support for container files, such as .zip files

容器文件是包括其他文件的文件,典型示例是包括压缩文件的 .zip 文件。Container files are files that include other files, with a typical example being .zip files that contain compressed files. 其他示例包括 .rar、.7z、.msg 文件和包含附件的 PDF 文档。Other examples include .rar, .7z, .msg files, and PDF documents that include attachments.

可对这些容器文件进行分类和保护,但分类和保护不会应用到容器内每个文件。You can classify and protect these container files, but the classification and protection is not applied to each file inside the container.

如果容器文件包括已分类和受保护的文件,必须先提取这些文件,以更改其分类或保护设置。If you have a container file that includes classified and protected files, you must first extract the files to change their classification or protection settings. 但是,使用 Unprotect-RMSFile cmdlet,可删除受支持容器文件中所有文件的保护。However, you can remove the protection for all files in supported container files by using the Unprotect-RMSFile cmdlet.

Azure 信息保护查看器无法打开受保护的 PDF 文档中的附件。The Azure Information Protection viewer cannot open attachments in a protected PDF document. 在这种情况下,在查看器中打开文档时,附件不可见。In this scenario, when the document is opened in the viewer, the attachments are not visible.

有关详细信息,请参阅 管理员指南: Azure 信息保护客户端支持的文件类型For more information, see Admin Guide: File types supported by the Azure Information Protection client.

安装 AIP 客户端的已知问题Known issues for installing the AIP client

启用了 Exploit Protection 的计算机不支持 Azure 信息保护客户端。The Azure Information Protection client is not supported on machines where Exploit protection is enabled.

请确保在安装 AIP 之前禁用 Exploit protection。Make sure to disable Exploit protection before installing AIP.

若要通过 PowerShell 禁用 Exploit protection,请运行以下内容:To disable Exploit protection via PowerShell, run the following:

Set-ProcessMitigation -Name "OUTLOOK.EXE" -Disable EnableExportAddressFilterPlus, EnableExportAddressFilter, EnableImportAddressFilter

有关详细信息,请参阅 Azure 信息保护要求For more information, see Azure Information Protection requirements.

Azure 信息保护客户端的 PowerShell 支持PowerShell support for the Azure Information Protection client

与 Azure 信息保护客户端一起安装的 AzureInformationProtection PowerShell 模块的当前版本具有以下已知问题:The current release of the AzureInformationProtection PowerShell module that's installed with the Azure Information Protection client has the following known issues:

  • *Outlook 个人文件夹 (.pst * 文件) * *。*Outlook personal folders (.pst* files)**. 使用AzureInformationProtection模块不支持本机保护的 .pst文件。Natively protecting .pst files is not supported using the AzureInformationProtection module.

  • *Outlook 保护的电子邮件消息 * ( .rpmsg 文件) **。Outlook protected email messages (.rpmsg files). 仅当取消保护 Outlook 受保护的电子邮件位于 Outlook 个人文件夹* ( .pst*文件) 中时,才支持该模块Unprotecting Outlook protected email messages is supported by the AzureInformationProtection module only if they are inside an Outlook personal folder (.pst file).

    不支持 .pst 文件之外的取消保护电子邮件。Unprotecting email messages outside of a .pst file is not supported.

有关详细信息,请参阅 管理员指南:将 PowerShell 与 Azure 信息保护客户端配合使用For more information, see Admin Guide: Using PowerShell with the Azure Information Protection client.

AIP Office 应用程序中的已知问题AIP known issues in Office applications

功能Feature 已知问题Known issues
多个版本的 OfficeMultiple versions of Office Azure 信息保护客户端(包括经典标签和统一标签)在同一台计算机上不支持多个 Office 版本,或在 Office 中切换用户帐户。The Azure Information Protection clients, including both classic and unified labeling, do not support multiple versions of Office on the same computer, or switching user accounts in Office.
多显示器Multiple displays 如果使用多个显示器并打开 Office 应用程序:If you're using multiple displays and have an Office application open:

-你可能会遇到 Office 应用中的性能问题。- You may experience performance issues in your Office apps.
-Azure 信息保护栏在办公室屏幕中间可能显示为浮动,其中一个或两个显示器- The Azure Information Protection bar may appear to float in the middle of the Office screen, on one or both displays

若要确保性能一致,并使该条形保持在正确的位置,请打开 Office 应用程序的 " 选项 " 对话框,并在 " 常规" 下选择 " 优化兼容性 ,而不是 优化以获得最佳外观"。To ensure consistent performance, and that the bar remains in the correct location, open the Options dialog for your Office application, and under General, select Optimize for compatibility instead of Optimize for best appearance.
Office 2016 中的 IRM 支持IRM support in Office 2016 Azure 信息保护标签不支持用于控制 Office 2016 中元数据加密的 DRMEncryptProperty 注册表设置。The DRMEncryptProperty registry setting, which controls metadata encryption in Office 2016, is not supported for Azure Information Protection labels.
Word 中的内容标记Content markings in Word 当页脚中还包含一个表时,Azure 信息保护内容 标记 可能会隐藏在 Microsoft Word 页脚中。Azure Information Protection content markings may be hidden in Microsoft Word footers, when the footer also contains a table. 有关详细信息,请参阅 何时应用视觉标记For more information, see When visual markings are applied.
附加到电子邮件的文件Files attached to emails 由于最新的 Windows 更新中的限制, Microsoft Outlook 受 Azure Rights Management 保护,因此在打开该文件后,附加到电子邮件的文件可能会被锁定。Due to a limitation in recent Windows updates, when Microsoft Outlook is protected by Azure Rights Management, files attached to emails may be locked after opening the file.
邮件合并Mail merge Azure 信息保护功能不支持 Office 邮件合并 功能。The Office mail merge feature is not supported with any Azure Information Protection feature.
S/MIME 电子邮件S/MIME emails 在 Outlook 的阅读窗格中打开 S/MIME 电子邮件可能会造成性能问题。Opening S/MIME emails in Outlook's Reading Pane may cause performance issues.

若要防止 S/MIME 电子邮件出现性能问题,请启用 OutlookSkipSmimeOnReadingPaneProperty 高级属性。To prevent performance issues with S/MIME emails, enable the OutlookSkipSmimeOnReadingPaneProperty advanced property.

注意: 启用此属性可防止 AIP 栏或电子邮件分类显示在 Outlook 的阅读窗格中。Note: Enabling this property prevents the AIP bar or the email classification from being displayed in Outlook's Reading Pane.

策略中的已知问题Known issues in policies

发布策略可能需要长达24小时。Publishing policies may take up to 24 hours.

AIP 客户端中的已知问题Known issues in the AIP client

AIP for Windows 和 Office 版本(扩展支持)AIP for Windows and Office versions in extended support

  • Windows 7 扩展支持于2020年1月14日结束Windows 7 extended supported ended on January 14, 2020.

    强烈建议升级到较新版本的 Windows 10。We strongly encourage you to upgrade to a newer version of Windows 10. 但是,如果你有 (ESU) 的扩展安全更新和支持协定,则可以使用 AIP 支持来继续保护 Windows 7 系统的安全。However, if you have Extended Security Updates (ESU) and a support contract, AIP support is available to continue keeping your Windows 7 systems secure.

    有关详细信息,请与支持人员联系。For more information, check with your support contact.

  • Office 2010 当前提供扩展支持Office 2010 is currently in extended support.

    此支持将于10月13日(2020)结束,将不会进行扩展。This support will end on Oct. 13, 2020, and will not be extended. 此外,不会为 Office 2010 提供 ESU,强烈建议升级到较新版本的 Office 365。Additionally, ESU will not be offered for Office 2010, and we strongly encourage you to upgrade to a newer version of Office 365.

    对于当前在扩展支持中运行 Office 2010 的客户,AIP 支持在2020年10月13日之前可用。For customers who are currently running Office 2010 in extended support, AIP support is available until October 13, 2020.

    有关详细信息,请与支持人员联系。For more information, check with your support contact.

更多信息More information

以下附加文章可能有助于回答有关 Azure 信息保护中已知问题的问题:The following additional articles may be helpful in answering questions about known issues in Azure Information Protection: