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删除 Azure 市场和 AppSource 套餐或 SKUDelete Azure Marketplace and AppSource offers or SKUs

出于各种原因,你可能想要从 Microsoft 市场中撤下套餐,此操作采用两种形式:For various reasons, you may decide to withdraw your offer from its Microsoft marketplace, which can take two forms:

  • “套餐删除”可确保新客户不再能够购买或部署该套餐,但对现有客户不起作用,因为仍然必须根据许可协议和相关法律为现有客户提供支持。 Offer removal ensures that new customers may no longer purchase or deploy your offer, but has no impact on existing customers, whom you must support according to your license agreement and pertinent laws.
  • “套餐终止”是终止该服务和/或你与现有客户之间许可协议的过程。 Offer termination is the process of terminating the service and/or licensing agreement between you and your existing customers.

指南和相关产品/服务删除和终止的策略均由Microsoft Marketplace 发布方协议参与策略(部分产品/服务挂起和删除)。Guidance and policies related to offer removal and termination are governed by Microsoft Marketplace Publisher Agreement and the Participation Policies (section Offering suspension and removal).

本文探讨支持的不同删除方案,以及执行每种方案所要采取的步骤。This article talks about the different supported deletion scenarios and the steps required to perform each.

备注

只需在“编辑器”选项卡的工具栏中选择“删除”按钮,即可删除尚未发布的套餐。 You can delete an offer that has not been published by simply selecting the Delete button in the toolbar of the Editor tab.

从 Azure 市场中删除已发布的 SKUDelete a published SKU from the Azure Marketplace

可使用以下步骤从 Azure 市场中删除已发布的 SKU:You can delete a published SKU from Azure Marketplace using the following steps:

  1. 登录云合作伙伴平台Sign in to the Cloud Partner Portal.
  2. 在“所有套餐”页中选择你的套餐。 In the All offers page, select your offer. 该套餐应会显示在“编辑器”选项卡中。 Your offer should be displayed in the Editor tab.
  3. 在左侧工具栏中选择“SKU”选项卡。 In the left toolbar, select the SKUs tab.
  4. 选择要删除的 SKU,然后单击“删除”按钮。 Select the SKU that you want to delete and click the Delete button.
  5. 将产品/服务重新发布到 Azure 市场。Republish the offer to Azure Marketplace.

将修改的套餐发布到 Azure 市场后,选定的 SKU 不再显示在 Azure 市场和 Azure 门户中。After the modified offer is published to the Azure Marketplace, the selected SKU will no longer be listed in the Azure Marketplace and Azure portal.

回滚到之前的 SKU 版本Roll back to a previous SKU version

可使用以下步骤从 Azure 市场中删除当前版本的已发布 SKU。You can delete the current version of a published SKU from Azure Marketplace by using the steps here. 完成该过程后,SKU 将回滚到其前一版本。When the process is complete, the SKU is rolled back to its previous version.

  1. 登录到云合作伙伴门户Sign in to the Cloud Partner Portal.
  2. 在“所有套餐”页中选择你的套餐。 In the All offers page, select your offer. 该套餐应会显示在“编辑器”选项卡中。 Your offer should be displayed in the Editor tab.
  3. 在左侧工具栏中选择“SKU”选项卡。 In the left toolbar, select the SKUs tab.
  4. 从磁盘版本列表中删除关联解决方案资产的最新版本。Delete the latest version of the associated solution asset from the list of disk versions. 根据套餐类型,此字段可能是“磁盘版本”、“包版本”或类似资产。 Depending upon the offer type, this field could be Disk Version, Package Versions, or similar asset.
  5. 将产品/服务重新发布到 Azure 市场。Republish the offer to Azure Marketplace.

将修改的套餐发布到 Azure 市场后,所列 SKU 的当前版本不再在After the modified offer is published on theAzure Marketplace, the current version of the listed SKU will no longer be listed. Azure 市场和 Azure 门户中列出。in the Azure Marketplace and the Azure portal. SKU 将回滚到其前一版本。The SKU is rolled back to its previous version.

删除实时产品/服务Delete a live offer

删除已上线套餐需要考虑到过程、业务和法律的方方面面。There are various procedural, business, and legal aspects to removing a live offer. 请遵循以下步骤从支持团队获取有关从 Azure 市场中删除已上线套餐的指导:Follow the following steps to get guidance from the support team to remove a live offer from the Azure Marketplace:

  1. 使用创建事件页,或者单击云合作伙伴门户右上角的“支持”,来提出支持票证。 Raise a support ticket using the Create an incident page, or by clicking Support in the upper-right corner of the Cloud Partner Portal.

  2. 在“问题类型”列表中选择具体的套餐类型,然后在“类别”列表中选择“删除已发布的套餐” 。Select your specific offer type in the Problem type list and select Remove a published offer in the Category list.

  3. 提交请求。Submit the request.

支持团队将指导你完成套餐删除过程。The support team guides you through the offer deletion process.

备注

删除套餐(或 SKU)不影响当前已购买该套餐(或 SKU)的客户。Deleting an offer (or SKU) will not affect current purchases of that offer (or SKU). 这些客户可以像以前一样继续使用。These purchases will continue to work as before. 但是,以后不可以继续购买已删除的套餐或 SKU。However, deleted offers or SKUs won't be available for any future purchases.

后续步骤Next steps

熟悉用于管理套餐的基本操作后,可以创建 Microsoft 市场套餐的实例。After you are familiar with the basic operations used to manage offers, you are ready to create an instance of a Microsoft marketplace offer.