Windows 7 支持终止和 Microsoft 365 应用Windows 7 end of support and Microsoft 365 Apps

重要

  • Windows 7 支持将于 2020 年 1 月 14 日结束。Support for Windows 7 ended on January 14, 2020. 了解更多Learn more
  • Windows 7 不再支持 Microsoft 365 应用。Microsoft 365 Apps is no longer supported on Windows 7.
  • 如果你是在 Windows 7 上运行 Office 的家庭用户,则请参阅 Windows 7 支持终止和 Office,而不是阅读本文。If you're a home user running Office on Windows 7, see Windows 7 end of support and Office instead of reading this article.

Office 365 和 Microsoft 365 受新式生命周期策略的约束,该策略要求客户根据产品或服务的服务和系统要求保持最新状态。Office 365 and Microsoft 365 are governed by the Modern Lifecycle Policy, which requires customers to stay current as per the servicing and system requirements for the product or service. 这包括在当前支持的 Windows 操作系统上使用 Microsoft 365 应用。This includes using Microsoft 365 Apps on a Windows operating system that is currently in support.

随着时间的推移,在较旧的、不受支持的操作系统上使用 Microsoft 365 应用可能会导致性能和可靠性问题。Using Microsoft 365 Apps on older, unsupported operating systems may cause performance and reliability issues over time. 因此,如果你的组织正在运行 Windows 7 的设备上使用 Microsoft 365 应用,强烈建议组织将这些设备迁移到 Windows 10Therefore, if your organization is using Microsoft 365 Apps on devices running Windows 7, we strongly recommend your organization moves those devices to Windows 10.

将继续向 Windows 7 上的 Microsoft 365 应用提供安全更新。Security updates will continue for Microsoft 365 Apps on Windows 7

即使不再支持 Windows 7,我们还是决定在接下来的 3 年(直到 2023 年 1 月)继续为你提供 Microsoft 365 应用的安全更新。Even though Windows 7 is no longer supported, we've decided to continue to provide you with security updates for Microsoft 365 Apps for the next 3 years, until January 2023. 我们这样做是为了让你有更多时间在运行 Windows 7 的设备上从使用 Microsoft 365 应用过渡到运行受支持的操作系统(如 Windows 10)的设备。We're doing this to give you additional time to make the transition from using Microsoft 365 Apps on devices running Windows 7 to devices running a supported operating system, such as Windows 10. 但在此期间,只要设备仍在运行 Windows 7,安装的 Microsoft 365 应用就不会收到任何新功能更新。But, during that time, as long as the device is still running Windows 7, your installation of Microsoft 365 Apps won't receive any new features updates.

重要

  • 即使有这些安全更新,Windows 7 上也不再支持 Microsoft 365 应用。Even with these security updates, Microsoft 365 Apps is no longer supported on Windows 7.
  • 即使你购买了 Windows 7 的扩展安全更新 (ESU),此信息仍适用。This information applies even if you have purchased Extended Security Updates (ESU) for Windows 7. 2020 年 1 月之后,将仅随附 ESU 提供 Windows 7 的安全更新。After January 2020, security updates for Windows 7 are only available with ESU. 有关详细信息,请参阅 Windows 7 的扩展安全更新常见问题解答For more information, see FAQ about Extended Security Updates for Windows 7.

2020 年 1 月之后如何在 Windows 7 上管理 Microsoft 365 应用How to manage Microsoft 365 Apps on Windows 7 after January 2020

版本 2002 是 Microsoft 365 应用的最后一个版本,可在运行 Windows 7 的设备上安装。Version 2002 is the last version of Microsoft 365 Apps that you can install on devices running Windows 7. 版本 2002 在当前频、半年企业频道(预览)和半年企业频道中提供。Version 2002 is available in Current Channel, Semi-Annual Enterprise Channel (Preview), and Semi-Annual Enterprise Channel.

这意味着如果你想要继续在运行 Windows 7 的设备上部署和更新 Microsoft 365 应用,就需要使用版本 2002。This means that if you want to continue to deploy and update Microsoft 365 Apps on devices that are running Windows 7, you need to use Version 2002. 如果尝试在运行 Windows 7 的设备上安装更高版本的 Microsoft 365 应用(例如版本 2005),则会收到错误消息。If you try to install a newer version of Microsoft 365 Apps, such as Version 2005, on a device running Windows 7, you'll receive an error message.

备注

如果早于 2002 版的 Microsoft 365 应用仍然可用,则可以继续在运行 Windows 7 的设备上使用此版本。You can continue to use a version of Microsoft 365 Apps earlier than Version 2002 on devices running Windows 7 if that version is still available. 例如,可继续使用半年企业频道的 1908 版,直至 2021 年 3 月。For example, you can continue to use Version 1908 of Semi-Annual Enterprise Channel until March 2021. 若要查看 Microsoft 365 应用的每个更新频道中提供的版本,请参阅 Microsoft 365 应用更新历史记录中的表。To see the version available in each update channel of Microsoft 365 Apps, refer to the table in Update history for Microsoft 365 Apps.

要在运行 Windows 7 的设备上部署或更新版本 2002,可继续使用目前正在使用的相同管理工具,例如 Office 部署工具或 Microsoft Endpoint Configuration Manager。To deploy or update Version 2002 on devices running Windows 7, you can keep using the same management tools that you're currently using, such as the Office Deployment Tool or Microsoft Endpoint Configuration Manager. 此外,Microsoft 365 应用可保留在之前所在的更新频道中。Also, Microsoft 365 Apps can remain on the same update channel as before.

如果 Microsoft 365 应用配置为直接从 Internet 上的 Office 内容交付网络 (CDN) 获取更新,则运行 Windows 7 的设备上的 Microsoft 365 应用将自动更新到该更新频道的最新版本 2002。If Microsoft 365 Apps is configured to get updates directly from the Office Content Delivery Network (CDN) on the internet, Microsoft 365 Apps on devices running Windows 7 will be updated automatically to the most current release of Version 2002 for that update channel.

使用 Configuration Manager 进行更新时的指南Guidance when using Configuration Manager for updates

如果使用 Configuration Manager 和软件更新管理工作流更新安装的 Microsoft 365 应用,建议为 Windows 7 设备创建单独的集合。If you use Configuration Manager and the Software Update management workflow to update installations of Microsoft 365 Apps, we recommend that you create a separate collection for your Windows 7 devices. 然后,使用查询规则将成员添加到集合。Then, use a query rule to add members to the collection.

在每个月的第二个星期二,将在 Microsoft 更新目录中提供仅适用于运行 Windows 7 的设备的 2002 版的新更新程序包。On the 2nd Tuesday of each month, a new update package for Version 2002 that is only for devices running Windows 7 will be made available in the Microsoft Update Catalog. 将为每个体系结构(x86 或 x64)提供更新程序包。There will be an update package for each architecture (x86 or x64). 该更新程序包可用于已部署的 Microsoft 365 应用的任何更新频道。That update package can be used with whichever update channel of Microsoft 365 Apps you have deployed. 对于每个更新频道,不会有 2002 版的单独更新程序包。There won't be separate update packages of Version 2002 for each update channel. 例如,可使用同一更新包在运行 Windows 7 的设备上更新 Microsoft 365 应用版的当前频道或半年企业频道安装。For example, the same update package can be used to update a Current Channel or a Semi-Annual Enterprise Channel installation of Microsoft 365 Apps on devices running Windows 7.

在 Office 365 更新节点中,你将看到如下所示的条目,其中 ##### 将被最新的内部版本号所替代:In the Office 365 Updates node, you'll see entries like the following, where ##### will be replaced by the most current build number:

  • 适用于 Windows 7 的 Microsoft 365 应用版更新 - 基于 x64 版本的 2002 版(内部版本 12527.#####)Microsoft 365 Apps Update for Windows 7 – Version 2002 for x64 based Edition (Build 12527.#####)
  • 适用于 Windows 7 的 Microsoft 365 应用版更新 - 基于 x86 版本的 2002 版(内部版本 12527.#####)Microsoft 365 Apps Update for Windows 7 – Version 2002 for x86 based Edition (Build 12527.#####)

这些更新程序包配置为适用于运行 Windows 7 的设备。These update packages are configured to apply only to devices running Windows 7. 这些更新程序包无法用于在运行其他受支持的操作系统(如 Windows 10)的设备上更新 Microsoft 365 应用。These update packages can't be used to update Microsoft 365 Apps on devices running other supported operating systems, such as Windows 10.

如果使用自动部署规则 (ADR),则应为这些更新程序包创建新规则。If you use an automatic deployment rule (ADR), you should create a new rule for these update packages. 然后,使用包含 Windows 7 设备的集合的新规则。Then, use the new rule for your collection that contains your Windows 7 devices. 建议使用“标题”属性并搜索“适用于 Windows 7 的 Microsoft 365 应用版更新”以及你支持的体系结构。We recommend using the "Title" property and searching for "Microsoft 365 Apps Update for Windows 7" as well as the architecture you support. 如果同时支持 x86 和 x64,则可在一个软件更新程序包中包含这两个更新,因为客户端将应用相应的更新。If you support both x86 and x64, you can include both updates in one Software Update Package as clients will apply the appropriate update. 此外,还应检查其他现有的 ADR,确保它们不会错误地尝试将这些更新程序包(仅适用于运行 Windows 7 的设备)应用到运行其他操作系统的设备。You should also check other existing ADRs to make sure they don't incorrectly try to apply these update packages, which are only for devices running Windows 7, to devices running other operating systems.

版本 2002 的扩展可用性Extended availability of Version 2002

版本 2002 的有效期截至 2023 年 1 月;在此期间,它将视需要接收安全更新。Version 2002 will be available until January 2023 and will receive security updates, as needed, during that time. 有关发布的版本 2002 所包含的安全更新列表,请参阅 Microsoft 365 应用安全更新发行说明For a list of security updates included in releases of Version 2002, see Release notes for Microsoft 365 Apps Security Updates.

半年企业频道中的版本有效期通常仅有 14 个月,但版本 2002 例外,以便与 Windows 7 ESU 的有效期保持一致。Versions of Semi-Annual Enterprise Channel are available usually for only 14 months, but we're making an exception for Version 2002 in order to align with the availability dates of Windows 7 ESU. 版本 2002 的扩展有效期还适用于其他更新频道,例如当前频道和半年企业频道(预览)。This extended availability for Version 2002 also applies to other update channels, such as Current Channel and Semi-Annual Enterprise Channel (Preview).

版本 2002 延至 2023 年 1 月的扩展可用性适用于运行 Windows 7 的设备。The extended availability of Version 2002 until January 2023 applies only to devices running Windows 7.

将 Microsoft 365 应用移至受支持的 Windows 操作系统后After moving Microsoft 365 Apps to a supported Windows operating system

将 Microsoft 365 应用移至受支持的 Windows 操作系统后,可配置 Microsoft 365 应用,以便再次开始接收更新的版本和功能更新。After you move Microsoft 365 Apps to a supported Windows operating system, you can configure Microsoft 365 Apps to begin receiving newer versions and feature updates again. 由于 Microsoft 365 应用的更新已累积,你将收到在设备运行 Windows 7 时丢失的所有功能更新。Since updates for Microsoft 365 Apps are cumulative, you'll receive all the feature updates that you missed while your device was running Windows 7.

如果你是直接从 Internet 上的 Office CDN 获取更新,将设备移动到受支持的操作系统后,Microsoft 365 应用将自动更新到可用于该更新频道的最新版本,并再次开始接收新功能。If you're getting updates directly from the Office CDN on the internet, after the device is moved to a supported operating system, Microsoft 365 Apps will be updated automatically to the most current version available for that update channel and will start receiving new features again.

Windows 7 上的其他 Office 版本怎么样?What about other versions of Office on Windows 7?

组织使用的非订阅版本的 Office(如 Office 专业增强版 2016 或 Office 标准版 2013)将基于固定生命周期策略继续获得完全支持。Non-subscription versions of Office used by organizations, such as Office Professional Plus 2016 or Office Standard 2013, will continue to be supported based on the Fixed Lifecycle Policy. 要查看非订阅版本的 Office 的具体支持终止日期,请转到搜索产品和服务生命周期信息To see specific end of support dates for non-subscription versions of Office, go to Search Product and Services Lifecycle Information.

即使你的 Office 版本仍受支持,在 2020 年 1 月之后,Windows 7 也不再接收安全更新,这使得它易受到安全威胁(除非你有 ESU)。Even if your version of Office is still supported, Windows 7 will no longer receive security updates after January 2020, leaving it vulnerable to security threats, unless you have ESU. 建议移动到受支持的操作系统,例如 Windows 10We recommend that you move to a supported operating system, such as Windows 10.

其他信息Additional information

  • 此信息还适用于以下产品:This information also applies to the following products:
    • Project 和 Visio 桌面应用的订阅版本。The subscription versions of the Project and Visio desktop apps. 例如,如果你拥有 Project 计划 5 或 Visio 计划 2。For example, if you have Project Plan 5 or Visio Plan 2.
    • Microsoft 365 商业应用版(以前称为 Office 365 商业版),该 Office 版本随附一些 Microsoft 365 商业计划,例如 Microsoft 365 商业高级版。Microsoft 365 Apps for business (previously named Office 365 Business), which is the version of Office that comes with some Microsoft 365 business plans, such as Microsoft 365 Business Premium.
  • 有关 Windows Server 2008 R2 的信息,请参阅 Windows Server 支持终止和 Microsoft 365 应用版For information about Windows Server 2008 R2, see Windows Server end of support and Microsoft 365 Apps.
  • 有关各版本 Windows 上不同版本 Office 的终止支持日期,请参阅 Office 配置支持矩阵For end of support dates for different versions of Office on various versions of Windows, see the Office configuration support matrix.
  • 还提供了其他 Microsoft 资源可帮助你在运行 Windows 10 的设备上过渡到使用 Microsoft 365 应用,这些资源包括 FastTrack桌面应用保证Other Microsoft resources are available to help you make the transition to using Microsoft 365 Apps on devices running Windows 10, including FastTrack and App Assure.
  • 若要讨论或了解有关 Office 版本支持终止的详细信息,请访问 Microsoft 技术社区上的 Microsoft Office 支持终止To discuss or learn more about end of support for Office versions, visit Microsoft Office End of Support on the Microsoft Tech Community.
  • 如果在运行 Windows 7 或 Windows Server 2008 R2 的设备上使用 Microsoft 365 企业应用版,则转到 Office 应用(如 Word)中的 文件 > 账户时,你将继续在产品信息一栏中看到 Office 365 ProPlusIf you're using Microsoft 365 Apps for enterprise on a device running Windows 7 or Windows Server 2008 R2, you'll continue to see Office 365 ProPlus under the Product Information section when you go to File > Account in an Office app, such as Word. 如果你使用的是 2002 版的 Microsoft 365 商业应用版,则将在产品信息一栏中看到Microsoft 365 商业版If you're using Version 2002 of Microsoft 365 Apps for business, you'll see Microsoft 365 for business under the Product Information section.