管理要求Management requirements

设备管理是任何以人为中心的战略的基础之一,它必须根据公司的要求进行评估。Device management is one of the foundations of any people-centric strategy, and it must be evaluated against a company’s requirements. 根据公司的成熟度,一个管理系统可能已经准备就绪,必须对它进行扩展以涵盖公司要采用的 BYOD 方案。Depending on the maturity level of the company, a management system might be in place already that will need to be expanded to cover the BYOD scenarios that the company is adopting. 下图显示了管理用户、设备和数据时的管理交互。Figure below shows management interactions when managing users, devices, and data. 必须对管理子域中的每个组件都进行考虑。Considerations must be made for each component of the Management subdomain.

管理要求

考虑管理功能要求时,应从以下部分列出的问题开始。When considering management capability requirements, you should start by asking the questions listed in the next section.

要提出的问题Questions to ask

管理需求问题分为七个方面:Management requirements questions are categorized in seven areas:

  • 监视Monitoring
  • 报表Reporting
  • 配置Configuration
  • 计算Compute
  • 存储Storage
  • 自动化Automation
  • 部署和设置Deployment and provisioning

监视Monitoring

  • 贵公司是否需要监视符合性设置,例如密码、相机和用户设备上的加密?Does your company need to monitor compliance settings such as password, camera, and encryption on users’ devices?
  • 贵公司是否需要区分设备所有权(公司所有的设备或用户所有的设备)?Does your company want to differentiate device ownership (company-owned devices versus user-owned devices)?
  • 贵公司是否希望允许用户从他们自己的设备重置密码?Does your company want to allow users to reset their passwords from their own devices?
  • 贵公司是否希望日志记录功能内置于管理系统中?Does your company need to have logging capability built into the management system?
  • 贵公司是否希望审核功能内置于管理系统中?Does your company need auditing capabilities built into the management system?
  • 贵公司是否将此类型的记录聚合到单个存储库中?Does your company aggregate this type of logging in a single repository?

报表Reporting

  • 贵公司是否需要为其 BYOD 模型报告功能?Does your company need reporting capabilities for its BYOD model?
    • 如果是,哪些类型的报告是必需的(例如更新、安装的软件和清单)?If so, which types of reports (such as updates, software installed, and inventory) will be necessary?
  • 准备就绪的管理系统是否具有这些报告要求?Does the management system in place have these reporting requirements?
    • 如果是,是否可对其进行自定义?If so, is it possible to customize them?
  • 加入域的设备和未加入域的设备的报告要求是否有任何区别?Is there any differentiation in the reporting requirements for domain-joined devices and non-domain joined devices?
    • 如果是,针对每个方案的要求分别是什么?If so, what are the requirements for each scenario?

配置Configuration

  • 贵公司是否需要一个要求用户设备加入域以便进行管理的管理系统?Does your company need a management system that requires users’ devices to be domain-joined in order to be managed?
  • 贵公司是否需要一个与你的当前目录集成的管理系统?Does your company need a management system that integrates with your current directory?
  • 贵公司是需要一个仅管理应用的管理系统,还是一个还应该管理在用户设备上运行的操作系统的管理系统?Does your company need a management system that manages just apps, or should it also manage the operating system running on users’ devices?
  • 贵公司是否需要一个可以在用户设备上强制执行策略的管理系统?Does your company need a management system that can enforce policies on users’ devices?
  • 贵公司是否需要一个可以与云服务集成的管理系统?Does your company need a management system that can be integrated with cloud services?
  • 在用户不再需要访问已安装的应用的情况下,贵公司是否打算执行选择性擦除?Does your company plan to perform selective wipe in case a user no longer needs access to the apps that were installed?
    • 如果是,准备就绪的管理系统是否支持选择性擦除功能?If so, does the management system in place support selective wipe capability?

计算Compute

  • 在后端服务器上运行管理系统所需的计算功能有哪些?What are the compute capabilities required to run the management system on back-end servers?
  • 在用户设备上运行管理系统所需的计算功能有哪些?What are the compute capabilities required to run the management system on users’ devices?
  • 管理系统是否支持利用云功能展开本地计算资源?Does the management system support leveraging cloud capability to expand on-premises compute resources?

存储Storage

  • 在后端服务器上运行管理系统的存储要求有哪些?What are the storage requirements to run the management system on back-end servers?
  • 在用户设备上运行管理系统的存储要求有哪些?What are the storage requirements to run the management system on users’ devices?
  • 管理系统是否支持利用云功能展开本地存储资源?Does the management system support leveraging cloud capabilities to expand on-premises storage resources?
  • 公司是否需要管理已添加到用户设备的外部存储驱动器?Does the company need to manage external storage drives that are added to users’ devices?
  • 公司是否需要一个还可以与云存储集成的管理系统?Does the company need a management system that is also capable of integrating with cloud storage?

自动化Automation

  • 对于 BYOD 方案,贵公司打算使哪些操作自动化?Which operations does your company plan to automate for BYOD scenarios?
  • 贵公司打算对管理系统采用的自动化要求有哪些?What are the automation requirements for the management system that your company plans to adopt?
  • 当前的管理系统是否支持内置的命令行或脚本自动化?Does your current management system support built-in command-line or script automation?
  • 贵公司是否拥有一个与云服务集成并提供自动化功能的管理系统?Does your company have a management system that integrates with cloud services and provides automation capabilities?

部署和设置Deployment and Provisioning

  • 当前管理系统的管理代理部署要求有哪些?What are the requirements for management agent deployment for your current management system?
  • 是否会为远程用户提供任何可通过门户立即进行设置的服务?Will any services be offered to remote users that can be instantly provisioned via a portal?
  • 是否存在任何由公司的 IT 部门注册的个人设备,还是这些设备是由个人注册?Are personal devices registered with the company by IT, or are they registered personally?
  • 是否会准备一个计划以允许用户使用他们自己的设备设置服务?Will a plan be in place to allow users to provision services using their own devices?
    • 如果是,本机管理系统是否允许用户从他们的设备执行此操作?If so, does the management system natively enable users to perform this operation from their devices?