设备监视选项Device monitoring options

备注

本主题是更大的设计注意事项指南的一部分。This topic is part of a larger design considerations guide. 如果你希望从指南的开头开始,请查看主要主题If you'd like to start at the beginning of the guide, check out the main topic. 若要获取此完整指南的可下载副本,请访问 TechNet 库To get a downloadable copy of this entire guide, visit the TechNet Gallery.

监视和了解组织管理的所有移动设备的状态和配置有助于你发现问题和不遵守规定的情况,并管理设备清单。Monitoring and understanding the status and configuration of all mobile devices managed by your organization helps you discover problems and non-compliance, and manage device inventory. 如果没有对硬件、软件和合规性状态的详细报告,则无法确保设备策略是否存在以及是否正常运行。Without detailed reports on hardware, software, and compliance status, it’s impossible to make sure that your device policies are actually in place and working correctly. 主动监视有助于在小问题扩大化且开销增加前缓解这些问题。Proactive monitoring helps mitigate small problems before they become larger and more costly.

Intune Office 365 的 MDM 以及 Intune 和 ConfigMgr 的混合部署都包括监视和报表,以帮助管理设备、用户以及你组织的策略和过程的合规性。Intune, MDM for Office 365, and a hybrid deployment of Intune and ConfigMgr all include monitoring and reporting to help manage devices, users, and compliance with your organization’s policies and procedures. 通过结合自定义报告使用内置报告,你可以在以下方面监视移动设备管理:Using built-in reports together with customized reports, you can monitor mobile device management in areas such as:

  • 软件更新报告Update reports for software
  • 软件清单报告Software inventory reports
  • 硬件清单报告Hardware inventory reports
  • 许可报告Licensing reports
  • 不合规性报告Non-compliance reports

根据基础结构的设置方式,你可以创建各种报告来帮助监视组织。Depending on how your infrastructure is set up, you may be able to create a variety of reports to help you monitor your organization. 基于 Intune 的监视和报告功能在 Office 365 的 MDM 和 Intune 独立部署报告中起主干作用。Intune-based monitoring and reporting capabilities are the backbone for reports in MDM for Office 365, as well as Intune standalone deployments. 在混合部署中,当 ConfigMgr 连接到 Intune 时,这些报告还可以与 ConfigMgr 的报告功能紧密集成。These reports can also be tightly integrated with the reporting capabilities of ConfigMgr when it’s connected to Intune in a hybrid deployment. 每个产品均具有不同但互补的报告功能,如下所示。Each product, as shown below, has different but complementary reporting capabilities. 请务必了解每个移动设备管理解决方案报告功能的细微差别,以有助于确保选择拥有所需报告的解决方案。It’s important to explore the nuances of the reporting capabilities of each mobile device management solution to help make sure you choose a solution that has the reports that you need.

集成移动设备监视和报告

集成移动设备监视和报告Integrated mobile device monitoring and reporting

提供给任务 2 中的问题的答案可以帮助你确定移动设备的监视和报告需求。The answers you gave to the questions in Task 2 can help you determine your monitoring and reporting needs for your mobile devices. 下面的列表显示了每个 MDM 解决方案中的监视和报告功能的优缺点。The lists below show the advantages and disadvantages of the monitoring and reporting features in each MDM solution.

Intune(独立版)Intune (standalone)

优点Advantages

  • 监视概述/仪表板Monitoring overview/dashboard
  • 在直接托管的网络设备上检测到错误时发出警报Alerts when errors are detected on direct managed network devices
  • Intune 服务 RSS 源会通知你服务存在的问题和即将进行的维护An Intune service RSS feed can notify you about problems with the service and upcoming maintenance
  • 带有阈值的三级警报(严重、警告、信息)和电子邮件警报通知Three levels of alerts (critical, warning, Informational) with thresholds and email alert notifications
  • 可以按设备类型筛选警报Can filter alerts by device type
  • 可以查看任何托管设备的状态Can review the status of any managed device
  • 提供关于不符合 IT 策略的设备的报表Provides reports on devices that do not meet IT policy
  • 可以监视以下方面的详细信息:Can monitor details in the following areas:
    • 系统System
    • 操作系统OS
    • 存储Storage
    • Exchange ActiveSyncExchange ActiveSync
    • 系统机箱System enclosure
    • 网络Network
    • 服务Service

缺点Disadvantages

  • 仅限电子邮件警报,无基于文本或语音的警报Email alerts only, no text-based or voice alerts

Office 365 的 MDMMDM for Office 365

优点Advantages

  • 监视概述/仪表板Monitoring overview/dashboard
  • 带有阈值的三级警报(严重、警告、信息)和电子邮件警报通知Three levels of alerts (critical, warning, Informational) with thresholds and email alert notifications
  • 可以按设备类型筛选警报Can filter alerts by device type
  • 可以查看任何托管设备的状态Can review the status of any managed device
  • 提供关于不符合 IT 策略的设备的报表Provides reports on devices that do not meet IT policy

缺点Disadvantages

  • 仅限移动设备合规性状态报告Mobile device compliance status reports only

混合版(带 ConfigMgr 的 Intune)Hybrid (Intune with ConfigMgr)

优点Advantages

  • 除了 Instune 独立版的所有监视和报告功能外,还包括以下内容:All the monitoring and reporting features of Intune standalone, plus the following:
    • 适用于组织所有设备(包括非移动设备和未注册 Intune 的设备)的基于阈值的全面合并监视和报告Comprehensive, threshold-based, consolidated monitoring and reporting for all your organization’s devices, including non-mobile and non-Intune enrolled devices
    • SQL Server Reporting Services (SSRS) 的高级报告功能和 Reporting Services 报告生成器提供的丰富创作体验Advanced reporting capabilities of SQL Server Reporting Services (SSRS) and the rich authoring experience provided by Reporting Services Report Builder

缺点Disadvantages

  • 需要其他配置,以将 Intune 与本地 ConfigMgr 基础结构相连接Requires additional configuration to connect Intune with the on-premises ConfigMgr infrastructure
  • 对于尚未配置当前 ConfigMgr 基础结构的组织,将需要在与 Intune 集成前进行规划、安装和配置For organizations that don’t have a current ConfigMgr infrastructure configured, it will need to be planned, installed and configured prior to integrating with Intune

查看以下内容,了解有关移动设备监视选项的详细信息:Explore the details about mobile device monitoring options by reviewing the following: