收集监视要求Gather monitoring requirements

备注

本主题是更大的设计注意事项指南的一部分。This topic is part of a larger design considerations guide. 如果你希望从指南的开头开始,请查看主要主题If you'd like to start at the beginning of the guide, check out the main topic. 若要获取此完整指南的可下载副本,请访问 TechNet 库To get a downloadable copy of this entire guide, visit the TechNet Gallery.

为了确保用户和设备遵守你的企业策略和安全策略,监视和捕获移动设备的状态和事件信息十分重要。Monitoring and capturing status and event information for mobile devices is vital to ensuring that users and devices are in compliance with your corporate policies and security strategy. 这对于必须遵守政府法规要求和行业合规性指南的组织而言尤为重要。This is especially important for organizations that must comply with governmental regulatory requirements and industry compliance guidelines.

报告还可以提供有关组织中软件、硬件和软件许可证的有价值的信息,以帮助管理清单。Reporting can also provide valuable information about software, hardware, and software licenses in your organization to assist with inventory management.

在制定监视和报告指南时,要意识到用户隐私的重要性(尤其是在用户可以在组织的移动设备管理解决方案中注册个人所有的设备时)。Be aware of the importance of user privacy when you’re establishing monitoring and reporting guidelines, especially when users can enroll personally-owned devices in your organization’s mobile device management solution. 你的组织不应捕获、监视、报告或共享任何个人活动或者信息。Your organization should not be able to capture, monitor, report, or share any personal activity or information.

一般来说,移动设备管理解决方案将监视分为两个常规领域:In general, mobile device management solutions divide monitoring into two general areas:

  • 日志记录:捕获和存储移动设备和移动设备应用程序状态及信息。Logging: Capturing and storing mobile device and mobile device application status and information.
  • 报告:显示报告和通知,包括可以根据需要创建的标准和可自定义的报告,以及自动摘要和仪表板状态报告。Reporting: Displaying reports or notifications, including standard and customizable reports that can be created on-demand, and automatic summary and dashboard status reports.

监视计划问题Monitoring planning questions

回答以下有关计划设备监视的问题:Answer the following planning questions about device monitoring:

  • 你需要何种类型的可用于移动设备的常规报告?What types of regular reports for mobile devices will you need?
    • 设备清单?Device inventory?
    • 设备使用情况?Device usage?
    • 设备访问?Device access?
    • 设备应用程序?Device applications?
  • 报告需要共享吗?Will reports need to be shared?
    • 在 IT 角色间共享?Between IT roles?
    • 还是在 IT 组织外部共享?Outside of the IT organization?
    • 远程访问(在企业网络外部)?Accessed remotely (outside of the corporate network)?
  • 你需要标识关于设备的哪类问题?What types of issues or problems with devices will you need to identify?
  • 需要处理哪类在监视中捕获到的事件?What types of events captured in monitoring will need to be acted upon? 在哪个时间段?In what time frame?
  • 你需要自定义的按需报告吗?Will you need customized, on-demand reports?
  • 当设备取消注册时,应该捕获特定清单和报告事件吗?When a device is de-enrolled, should specific inventory and reporting events be captured?
  • 设备取消注册后,应该存档/维护旧的清单和报告事件吗?After a device is de-enrolled, should legacy inventory and reporting events be archived/maintained?
提示

请务必记录下每个答案,并了解答案背后的基本原理。Make sure to take notes of each answer and understand the rationale behind the answer. 之后的任务将详细阐述可用选项以及每个选项的优点/缺点。Later tasks will go over the options available and advantages/disadvantages of each option. 回答这些问题将帮助你选择最符合你的业务需求的选项。Answering these questions will help you select the option that best suits your business needs.