使用屏幕阅读器在 Exchange 管理中心存档邮箱项目Use a screen reader to archive mailbox items in the Exchange admin center

可以使用 Exchange 管理中心 (EAC) 中的屏幕阅读器启用或禁用 Exchange Online 邮箱中的项目存档。您还可以在 EAC 中使用屏幕阅读器将保留策略应用到邮箱。了解 Exchange Online 中的存档邮箱的详细信息。You can use your screen reader in the Exchange admin center (EAC) to enable or disable archiving of items in an Exchange Online mailbox. You can also use your screen reader in the EAC to apply retention policies to mailboxes. Learn more about the archive mailboxes in Exchange Online.

本主题内容In this topic

入门Get started

使用 Internet Explorer 和键盘快捷方式进行导航,并确保您具有在 EAC 中操作所需的适当 Office 365 订阅和管理角色。然后,打开 EAC 并开始操作。Navigate with Internet Explorer and keyboard shortcuts, and make sure that you have the appropriate Office 365 subscription and admin role to work in the EAC. Then, open the EAC and get started.

有关创建通讯组的详细信息,请参阅"使用屏幕阅读器创建 Exchange 管理员中心中的通讯组"。For more information about creating distribution groups, refer to Use a screen reader to create a new distribution group in the Exchange admin center.

使用浏览器和键盘在 EAC 中导航Use your browser and keyboard to navigate in the EAC

Exchange Online 包括 EAC,是一个基于 Web 的应用程序,因此键盘快捷方式和导航的使用可能与在 Exchange 2016 中有差异。Exchange 管理中心的辅助功能Exchange Online, which includes the EAC, is a web-based application, so the keyboard shortcuts and navigation may be different from those in Exchange 2016. Accessibility in the Exchange admin center.

为了获得最佳效果,在 Exchange Online 的 EAC 中操作时,请使用 Internet Explorer 作为浏览器。详细了解 Internet Explorer 键盘快捷键For best results when working in the EAC in Exchange Online, use Internet Explorer as your browser. Learn more about Internet Explorer keyboard shortcuts.

EAC 中的许多任务都需要使用弹出窗口。因此,请务必在浏览器中为 Office 365 启用弹出窗口Many tasks in the EAC require the use of pop-up windows so, in your browser, be sure to enable pop-up windows for Office 365.

确认您的 Office 365 订阅计划Confirm your Office 365 subscription plan

Exchange Online 包含在 Office 365 商业版和企业版订阅计划中,但功能可能会随计划而有所不同。如果您的 EAC 不包含本文中描述的功能,您的计划可能不包括它。Exchange Online is included in Office 365 business and enterprise subscription plans. But capabilities may differ by plan. If your EAC doesn't include a function described in this article, your plan might not include it.

若要详细了解你的订阅计划中的 Exchange Online 功能,请参阅我拥有哪些 Office 365 商业版产品或许可证?Exchange Online 服务说明For more information about the Exchange Online capabilities in your subscription plan, go to What Office 365 business product or license do I have? and Exchange Online Service Description..

打开 EAC 并确认您的管理员角色Open the EAC, and confirm your admin role

若要完成本主题中介绍的任务,请使用屏幕阅读器打开 Exchange 管理中心,并检查 Office 365 全局管理员已将你分配到组织管理记录管理管理员角色组。使用屏幕阅读器在 Exchange 管理中心确定您的管理员角色To complete the tasks covered in this topic, Use a screen reader to open the Exchange admin center and check that your Office 365 global administrator has assigned you to the Organization Management and Records Management admin role groups. Use a screen reader to identify your admin role in the Exchange admin center.

启用用户的邮箱存档Enable mailbox archiving for a user

借助 Exchange Online 中的邮箱存档,也称为"就地存档",用户可获取额外的邮箱存储空间。启用时,存档邮箱可通过 Outlook 和 Web 上的 Outlook 访问,并提供旧电子邮件的便捷备用存储库。With mailbox archiving in Exchange Online, also called "in-place archiving," users get additional mailbox storage space. When enabled, archive mailboxes are accessible through Outlook and Outlook on the web, and offer a convenient alternate repository for old email messages.

  1. 在 EAC 中,按 Ctrl+F6,直到主导航窗格具有焦点而且听到"仪表板,主导航链接"。In the EAC, press Ctrl+F6 until the primary navigation pane has the focus and you hear "Dashboard, Primary navigation link."

  2. 按 Tab 键移到 收件人 ,然后按 Enter。Tab to recipients and press Enter.

  3. 若要移到菜单栏,请按 Ctrl+F6。您会听到"邮箱,辅助导航链接"。若要选择 邮箱 链接,请按 Enter。To move to the menu bar, press Ctrl+F6. You hear "Mailboxes, Secondary navigation link." To select the mailboxes link, press Enter.

  4. 若要搜索为其启用存档的用户,请按 Ctrl+F6,然后按 Tab 键,直到您听到"搜索按钮"。按 Enter。To search for the user for whom you want to enable archiving, press Ctrl+F6 and then press the Tab key until you hear "Search button." Press Enter.

  5. 键入全部或部分用户名称,然后按 Enter。Type all or part of the user's name and press Enter.

  6. 按 Ctrl+F6 直到听到搜索结果列表中用户的名称。如果搜索结果列表包括多个名称,请按向下箭头键或向上箭头键,直到听到您想选择的名称。Press Ctrl+F6 until you hear the name of the user in the search results list. If the search results list includes multiple names, press the Down Arrow key or the Up Arrow key until you hear the name you want.

  7. 若要移到详细信息窗格,请按 Ctrl+F6。您会听到"统一消息链接"。To move to the details pane, press Ctrl+F6. You hear "Unified Messaging link."

  8. 按 Tab 键约六次,直到您听到"存档链接,启用"。Press the Tab key about six times until you hear "Archiving link, Enable."

    提示 如果用户已启用存档,您会听到"存档链接,禁用"。Tip If the user is already enabled for archiving, you hear "Archiving link, Disable."

  9. 按 Enter。您会听到"确定要启用存档吗?"在 按钮具有焦点时,按 Enter。Press Enter. You hear "Are you sure you want to enable the archive?" With the focus on the Yes button, press Enter.

提示 如果您想为其他用户启用存档,请通过按 Ctrl+Shift+F6 将焦点移回邮箱列表。按向下箭头键或向上箭头键,选择您想要想要的名称,请重复步骤 7 至 9。Tip If you want to enable archiving for additional users, move the focus back to the list of mailboxes by pressing Ctrl+Shift+F6. Select the name you want by pressing the Down Arrow key or the Up Arrow key, and repeat steps 7 through 9.

注意 有关详细信息,请转到 启用或禁用 Exchange Online 中的存档邮箱Note For more information, go to Enable or disable an archive mailbox in Exchange Online.

禁用用户的邮箱存档Disable mailbox archiving for a user

如果您禁用用户的存档,现有内容将保留 30 天。这意味着如果您在 30 天内重新启用存档,所有现有内容仍然会保持不变。但是,在 30 天后,所有信息将永久删除,如果您在此时启用存档,则会创建新的存档邮箱。If you disable a user's archive, the existing content is retained for 30 days. This means if you re-enable the archive within that 30 days, all existing content will still be intact. After 30 days, however, all information is permanently deleted, and if you enable the archive after this time, a new archive mailbox is created.

  1. 在 EAC 中,按 Ctrl+F6,直到主导航窗格具有焦点而且听到"仪表板,主导航链接"。In the EAC, press Ctrl+F6 until the primary navigation pane has the focus and you hear "Dashboard, Primary navigation link."

  2. 按 Tab 键移到 收件人 ,然后按 Enter。Tab to recipients and press Enter.

  3. 若要移到菜单栏,请按 Ctrl+F6。您会听到"邮箱,辅助导航链接"。若要选择 邮箱 链接,请按 Enter。To move to the menu bar, press Ctrl+F6. You hear "Mailboxes, Secondary navigation link." To select the mailboxes link, press Enter.

  4. 若要搜索为其启用存档的用户,请按 Ctrl+F6,然后按 Tab 键,直到您听到"搜索按钮"。按 Enter。To search for the user for whom you want to enable archiving, press Ctrl+F6 and then press the Tab key until you hear "Search button." Press Enter.

  5. 键入全部或部分用户名称,然后按 Enter。Type all or part of the user's name and press Enter.

  6. 按 Ctrl+F6,直至听到您想要在搜索结果列表中禁用其邮箱存档的用户名。如果搜索结果列表包括多个名称,请按向下箭头键或向上箭头键,直到听到您想选择的名称。Press Ctrl+F6 until you hear the name of the user whose mailbox archiving you want to disable in the search results list. If the search results list includes multiple names, press the Down Arrow key or the Up Arrow key until you hear the name you want.

  7. 若要移到详细信息窗格,请按 Ctrl+F6。您会听到"统一消息链接"。To move to the details pane, press Ctrl+F6. You hear "Unified Messaging link."

  8. 按 Tab 键约六次,直到您听到"存档链接,禁用"。Press the Tab key about six times until you hear "Archiving link, Disable."

  9. 按 Enter。您会听到"确定要禁用此存档吗?"在 按钮具有焦点时,按 Enter。Press Enter. You hear "Are you sure you want to disable this archive?" With the focus on the Yes button, press Enter.

将保留策略应用于用户Apply a retention policy to a user

Exchange Online 中的邮件传递记录管理 (MRM) 功能可帮助您管理组织的电子邮件的生命周期;该功能允许您设置保留策略。保留策略指定何时应移动、存档或删除某些类型的邮箱项目(包括常规的电子邮件、已删除的邮件和垃圾邮件)。在使用存档新建邮箱或启用现有邮箱用户的存档时,Exchange Online 会自动应用默认 MRM 策略。The messaging records management (MRM) feature in Exchange Online helps you manage the life cycle of your organization's email; it allows you to set retention policies. Retention policies specify when certain types of mailbox items—including regular email messages, deleted items, and junk mail—should be moved, archived, or deleted. Exchange Online automatically applies the Default MRM Policy when you create a new mailbox with an archive or when you enable an archive for an existing mailbox user.

注意 通过添加或删除保留标记或修改标记设置,您可以自定义默认 MRM 策略。您还可以使用任何创建的保留策略替换默认策略。若要查看、编辑或创建保留策略,请在 EAC 主导航窗格中,选择合规性管理链接,然后在菜单栏上,选择保留策略链接。 详细了解保留策略Note You can customize the Default MRM Policy by adding or removing retention tags or by modifying tag settings. You can also replace the default policy with any retention policies you create. To view, edit, or create a retention policy, on the EAC primary navigation pane, select the compliance management link and then, on the menu bar, select the retention policies link. Learn more about retention policies.

您可以将相同的保留策略应用于所有用户,或将不同策略应用于某些用户。You can apply the same retention policy to all users, or you can apply different policies to certain users.

  1. 在 EAC 中,按 Ctrl+F6,直到主导航窗格具有焦点而且听到"仪表板,主导航链接"。In the EAC, press Ctrl+F6 until the primary navigation pane has the focus and you hear "Dashboard, Primary navigation link."

  2. 按 Tab 键移到 收件人 ,然后按 Enter。Tab to recipients and press Enter.

  3. 若要移到菜单栏,请按 Ctrl+F6。您会听到"邮箱,辅助导航链接"。若要选择 邮箱 链接,请按 Enter。To move to the menu bar, press Ctrl+F6. You hear "Mailboxes, Secondary navigation link." To select the mailboxes link, press Enter.

  4. 若要搜索为其启用存档的用户,请按 Ctrl+F6,然后按 Tab 键,直到您听到"搜索按钮"。按 Enter。To search for the user for whom you want to enable archiving, press Ctrl+F6 and then press the Tab key until you hear "Search button." Press Enter.

  5. 键入全部或部分用户名称,然后按 Enter。Type all or part of the user's name and press Enter.

  6. 按 Ctrl+F6 直到听到搜索结果列表中用户的名称。如果搜索结果列表包括多个名称,请按向下箭头键或向上箭头键,直到听到您想选择的名称。按 Enter。Press Ctrl+F6 until you hear the name of the user in the search results list. If the search results list includes multiple names, press the Down Arrow key or the Up Arrow key until you hear the name you want. Press Enter.

  7. 在打开的 编辑用户邮箱 对话框中,使焦点在选项卡名称上,按向下箭头键,直到焦点位于 邮箱功能 选项卡上。In the Edit User Mailbox dialog box which opens, with the focus on the tab names, press the Down Arrow key until the focus is on the mailbox features tab.

  8. 按 Tab 键移到 保留策略 组合框。 默认 MRM 策略 是默认条目。按向下箭头键或向上箭头键在可用策略中移动。选择想要为此用户应用的策略。Tab to the Retention policy combo box. Default MRM Policy is the default entry. Press the Down Arrow key or the Up Arrow key to move through the available policies. Select the policy you want for this user.

  9. 按 Tab 键移到 保存 按钮,然后按 Enter。 邮箱 列表视图重新具有焦点。Tab to the Save button and press Enter. The mailboxes list view has the focus again.

辅助功能信息Accessibility information

Microsoft 辅助功能网站详细介绍了辅助技术。每月更新一次的免费电子新闻稿可帮助你随时了解有关 Microsoft 产品的最新辅助功能主题。若要订阅,请访问 Microsoft 辅助功能更新新闻稿订阅页。The Microsoft Accessibility website provides more information about assistive technology. A free monthly electronic newsletter is available to help you stay current with accessibility topics about Microsoft products. To subscribe, visit the Microsoft Accessibility Update Newsletter Subscription page.

针对残障人士的技术支持Technical support for customers with disabilities

Microsoft 希望为我们的客户尽可能提供最佳体验。如果你是残障人士,或者对辅助功能有疑问,请联系 Microsoft 辅助功能 Answer Desk,获取技术协助。Microsoft wants to provide the best possible experience for all our customers. If you have a disability or have questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance.

辅助功能 Answer Desk 支持团队接受过许多常见辅助技术的培训,可以使用英语、西班牙语、法语和美式手语提供帮助。请访问 Microsoft 辅助功能 Answer Desk 站点,查找你所在地区的联系人详细信息。The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please visit the Microsoft Disability Answer Desk site to find the contact details for your region.