Exchange Online 中的脱机通讯簿Offline address books in Exchange Online

摘要: 了解 Exchange Online (Office 365 for Business) 中的脱机通讯簿。Summary: Learn about offline address books in Exchange Online (Office 365 for Business).

脱机通讯簿 (OAB) 是已下载的地址列表集的副本,因此 Office 365 用户可以在与本地服务器断开连接的情况下访问通讯簿。Exchange 生成新的 OAB 文件,然后压缩文件并将其置于本地共享。可以决定脱机工作的用户可以使用哪些地址列表,也可以配置分发通讯簿的方式。An offline address book (OAB) is a copy of an address list collection that's been downloaded so an Office 365 user can access the address book while disconnected from the on-premises server. Exchange generates the new OAB files and then compresses the files and places them on a local share. You can decide which address lists are made available to users who work offline, and you can also configure the method by which the address books are distributed.

有关地址列表的详细信息,请参阅地址列表To learn more about address lists, see Address lists.

正在寻找此主题的 Exchange Server 版本?请参阅脱机通讯簿中 Exchange 2016Looking for the Exchange Server version of this topic? See Offline Address Books in Exchange 2016.

备注

Update-addresslist 和 Update-globaladdresslist cmdlet 不 Exchange Online 中可用。The Update-AddressList and Update-GlobalAddressList cmdlets aren't available in Exchange Online.

下载脱机通讯簿Download an offline address book

可以使用 Outlook Web App 下载 GAL。You can use Outlook Web App to download the GAL.

  1. 在 Internet Explorer 中打开 Outlook Web App。Open Outlook Web App in Internet Explorer.

  2. 单击" 工具",然后单击" 发送/接收"。Click Tools, and then click Send/Receive.

  3. 单击" 下载通讯簿"。将显示脱机通讯簿对话框。Click Download Address Book. The offline address book dialog box is displayed.

  4. 检查" 下载自上次发送/接收后的更改"选项。Check the Download changes since last send/receive option.

  5. 选择" 完整详细信息",下载所有备注和和通讯簿中每个联系人的详细信息,或单击" 无详细信息"仅下载联系人及其联系人信息。Select Full details to download all notes and details with each contact in hour address book or click No details to download only the contact and their contact information.

  6. 单击" 选择通讯簿",然后单击" 全局地址列表"。Click Choose Address Book and then click Global Address List.

  7. 单击" 确定"。将下载全局地址列表并保存到你的计算机。Click OK. The global address list is downloaded and saved to your computer.

导致完全下载 OAB 的条件Conditions that cause a full download of the OAB

某些情况下,Outlook Web App 将执行完整的 OAB 下载。其中包括:There are circumstances in which Outlook Web App will perform a full OAB download. These include:

  • 客户端计算机上没有 OAB。Outlook 尚未执行初始的完全同步时可能出现此情况。There is no OAB on the client computer. This condition may occur if Outlook has not performed an initial complete synchronization.

  • 服务器上缺少某个差异文件。如果没有它,则 Outlook 将无法更新到当前版本。如果符合下列条件之一,则可能会发生此问题:There is a differential file missing on the server. Outlook cannot update to the current version without it. This behavior may occur if one of the following conditions is true:

    • 已超过 30 天未启动 Outlook(登录到 Exchange 邮箱)。服务器策略允许仅 30 天的差异文件。You did not start Outlook (to log on to your Exchange mailbox) for more than 30 days. The server policy permits only 30 days of differential files.

    • 服务器上有错误,该服务器未生成某天的差异文件。There was an error on the server, and it did not generate the differential file for a day.

  • 服务器上的版本和客户端上的版本不匹配。服务器上存在最新版本的 OAB。例如,现在版本 4(Unicode OAB)已可用,但你以前下载了版本 3a 的 OAB。The version on the server and the version on the client do not match. There is a more recent version of the OAB present on the server. For example, Version 4 (Unicode OAB) is now available, and you previously downloaded a Version 3a OAB.

  • 向 OAB 应用更改失败。例如,服务器上的差异文件已损坏。如果在差异文件生成期间服务器停机,则可能发生损坏。Applying changes to the OAB failed. For example, differential files are corrupted on the server. Corruption may occur if the server goes down during differential file generation.

  • 客户端计算机上不存在一个或多个 OAB 文件。例如,用户意外删除了用户计算机上的 OAB 文件之一。One or more OAB files are not present on the client computer. For example, a user accidentally deletes one of the OAB files on the user's computer.

  • 上一次的完全下载失败,Outlook 必须从头开始。A previous full download failed, and Outlook has to start from the beginning.

  • 手动下载完全 OAB。You manually download the full OAB.

  • 包含 OAB 唯一副本的公用文件夹存储丢失,并被替换为新的数据库和新的 OAB。要防止出现此种情况,建议将 OAB 文件夹复制到至少两台公用文件夹服务器(原始服务器和一台副本服务器)。The public folder store containing the only copy of the OAB is lost, and replaced with a new database and new OAB. To prevent this from occurring, it is recommended that you replicate the OAB folders to at least two public folder servers (the original server and one replica).

  • 最初在缓存 Exchange 模式下部署 Outlook 时,Outlook 将下载完全 OAB。如果使用缓存 Exchange 模式对大量 Outlook 客户端进行最初部署,则会导致完全 OAB 的大量下载,因为 Outlook 的每个新安装都会下载一个新的 OAB。When Outlook is initially deployed in Cached Exchange Mode, it will download a full OAB. If you are initially deploying a large number of Outlook clients using Cached Exchange Mode, this will cause a large download of the full OAB as a new OAB is downloaded by each new install of Outlook.

  • Outlook 所使用的用于 OAB 的公用文件夹基于私人信息存储的 msExchUseOAB 属性。如果邮箱被移至具有不同 OAB 的不同服务器,则 Outlook 会下载新的 OAB。如果在邮箱存储之间移动大量邮箱,并且已将目标存储配置为使用不同的脱机地址列表,则会导致对这些邮箱的 OAB 完全下载。The public folder that Outlook uses for the OAB is based on the msExchUseOAB attribute of the private information store. If a mailbox is moved to a different server with a different OAB, Outlook will download a new OAB. If a large number of mailboxes are moved between mailbox stores and the target store is configured to use a different offline address list, this will cause a full OAB download for these mailboxes.

  • 当邮箱在 Exchange 各版本之间移动时,服务器将 Outlook 直接指向 OAB 的最新 Unicode 版本,并下载 OAB 的新版本。如果移动大量邮箱,则会触发对这些邮箱的大量 OAB 完全下载。When a mailbox is moved between versions of Exchange, the server will direct Outlook to the latest Unicode version of the OAB and download a new version of the OAB. If a large number of mailboxes are moved, this will trigger a large number of full OAB downloads for these mailboxes.

  • 当用户在同一 Outlook 客户端计算机上拥有多个 MAPI 配置文件,并且在两个都使用缓存 Exchange 模式的配置文件之间进行切换时,会出现对同一 OAB 文件的多个 OAB 完全下载。Outlook 对一台计算机上的每个用户帐户仅支持一个 OAB。如果具有多个配置文件,则仅有一个配置文件可以下载 OAB。如果需要使用两个或更多使用缓存 Exchange 模式的配置文件,则请确保其中一个配置文件已被配置为不下载 OAB。When a user has multiple MAPI profiles on the same Outlook client computer and they switch between the two profiles that both use Cached Exchange Mode, multiple full OAB downloads of the same OAB files will occur. Outlook supports only one OAB per user account on a computer. If you have multiple profiles, only one profile can download the OAB. If you have to use two or more profiles that use Cached Exchange Mode, make sure that one of the profiles is configured to not download the OAB.