启用 UM 自动助理Enable a UM auto attendant

默认情况下,在创建统一消息 (UM) 自动助理时,其状态设置为禁用。在创建 UM 自动助理之后,可以更改其状态以使其可以应答传入呼叫。By default, when a Unified Messaging (UM) auto attendant is created, its status is set to disabled. After you create the UM auto attendant, you can change its status to enable it to answer incoming calls.

有关与 UM 自动助理相关的更多管理任务,请参阅 UM 自动助理过程For additional management tasks related to UM auto attendants, see UM auto attendant procedures.

在开始之前,您需要知道什么?What do you need to know before you begin?

  • 估计完成时间:小于 1 分钟。Estimated time to complete: Less than 1 minute.

  • 您需要执行此过程之前为其分配权限。若要查看所需的权限,请参阅Messaging Permissions主题中的"UM 自动助理"条目。You need to be assigned permissions before you can perform this procedure or procedures. To see what permissions you need, see the "UM auto attendants" entry in the Unified Messaging Permissions topic.

  • 在执行这些步骤之前,先确认已创建 UM 拨号计划。有关详细步骤,请参阅创建 UM 拨号计划Before you perform these procedures, confirm that a UM dial plan has been created. For detailed steps, see Create a UM dial plan.

  • 在执行这些步骤之前,先确认已创建 UM 自动助理。有关详细步骤,请参阅创建 UM 自动助理Before you perform these procedures, confirm that a UM auto attendant has been created. For detailed steps, see Create a UM auto attendant.

  • 若要了解可能适用于此主题中过程的键盘快捷键,请参阅 Exchange 管理中心内的键盘快捷键For information about keyboard shortcuts that may apply to the procedures in this topic, see Keyboard shortcuts in the Exchange admin center.

提示

遇到问题了吗?请在 Exchange 论坛中寻求帮助。 请访问以下论坛:Exchange ServerExchange OnlineExchange Online Protection。.Having problems? Ask for help in the Exchange forums. Visit the forums at Exchange Server,Exchange Online, or Exchange Online Protection..

您想执行什么操作?What do you want to do?

使用 EAC 启用 UM 自动助理Use the EAC to enable a UM auto attendant

  1. 在 EAC 中,导航到统一消息 > UM 拨号计划。在列表视图中,选择您想要更改并单击编辑UM 拨号计划编辑图标In the EAC, navigate to Unified Messaging > UM dial plans. In the list view, select the UM dial plan you want to change and click EditEdit icon.

  2. UM 拨号计划页上的在UM 自动助理下,选择您想要启用的 UM 自动助理。工具栏上,单击向上箭头向上箭头图标On the UM Dial Plan page, under UM Auto Attendants, select the UM auto attendant you want to enable. On the toolbar, click the Up arrowUp Arrow Icon.

  3. 警告页上单击On the Warning page, click Yes.

使用命令行管理程序启用 UM 自动助理Use the Shell to enable a UM auto attendant

本示例启用名为 MyUMAutoAttendant 的 UM 自动助理,以应答传入呼叫。This example enables the UM auto attendant named MyUMAutoAttendant to answer incoming calls.

Enable-UMAutoAttendant -Identity MyUMAutoAttendant