创建 UM 拨号计划Create a UM dial plan

统一消息 (UM) 拨号计划都包含与您的电话网络相关的配置信息。UM 拨号计划建立的语音邮件到其邮箱启用的用户的电话分机号码从链接。当您创建 UM 拨号计划时,可以通过 IP (电话 VoIP) 拨号计划的安全设置中分机号、 统一资源标识符 (URI) 类型和语音配置的位数。A Unified Messaging (UM) dial plan contains configuration information related to your telephony network. A UM dial plan establishes a link from the telephone extension number of a user enabled for voice mail to their mailbox. When you create a UM dial plan, you can configure the number of digits in the extension numbers, the Uniform Resource Identifier (URI) type, and the Voice over IP (VoIP) security setting for the dial plan.

创建 UM 拨号计划,每次还创建 UM 邮箱策略。UM 邮箱策略名为<名称>默认策略。Each time you create a UM dial plan, a UM mailbox policy is also created. The UM mailbox policy is named < DialPlanName> Default Policy.

有关与 UM 拨号计划相关的其他管理任务,请参阅UM 拨号计划的过程For additional management tasks related to UM dial plans, see UM Dial Plan Procedures.

在开始之前,您需要知道什么?What do you need to know before you begin?

  • 估计完成时间:3 分钟。Estimated time to complete: 3 minutes.

  • 您需要执行此过程之前为其分配权限。若要查看所需的权限,请参阅Messaging Permissions主题中的"UM 拨号计划"条目。You need to be assigned permissions before you can perform this procedure or procedures. To see what permissions you need, see the "UM dial plans" entry in the Unified Messaging Permissions topic.

  • 若要了解可能适用于此主题中过程的键盘快捷键,请参阅 Exchange 管理中心内的键盘快捷键For information about keyboard shortcuts that may apply to the procedures in this topic, see Keyboard shortcuts in the Exchange admin center.

提示

遇到问题了吗?请在 Exchange 论坛中寻求帮助。 请访问以下论坛:Exchange ServerExchange OnlineExchange Online Protection。.Having problems? Ask for help in the Exchange forums. Visit the forums at Exchange Server,Exchange Online, or Exchange Online Protection..

您想执行什么操作?What do you want to do?

使用 EAC 创建 UM 拨号计划Use the EAC to create a UM dial plan

  1. 在 EAC 中,导航到统一消息 > UM 拨号计划,然后单击新建添加图标In the EAC, navigate to Unified Messaging > UM dial plans, and then click NewAdd Icon.

  2. 新建 UM 拨号计划页上,填写下列框:On the New UM dial plan page, complete the following boxes:

    • 名称键入的拨号计划的名称。UM 拨号计划名称,则需要,并且必须唯一。但是,它仅用于 EAC 和命令行管理程序中显示。如果您需要更改的拨号计划的显示名称,在创建后,您必须首先删除现有的 UM 拨号计划,然后创建另一个拨号计划具有适当的名称。如果您的组织使用多个 UM 拨号计划,我们建议您使用的 UM 拨号计划的有意义的名称。UM 拨号计划名称的最大长度为 64 个字符,并且可以包含空格。但是,不能包含任何以下字符:"/ \ []:; |= , + * ?< >.Name Type the name of the dial plan. A UM dial plan name is required and must be unique. However, it's used only for display in the EAC and the Shell. If you have to change the display name of the dial plan after it's been created, you must first delete the existing UM dial plan and then create another dial plan that has the appropriate name. If your organization uses multiple UM dial plans, we recommend that you use meaningful names for your UM dial plans. The maximum length of a UM dial plan name is 64 characters, and it can include spaces. However, it can't include any of the following characters: " / \ [ ] : ; | = , + * ? < >.

      如果与 Office Communications Server 2007 R2 或 Microsoft Lync Server 集成统一消息中某个 UM 拨号计划名称,, 可以包含空格,尽管拨号计划名称不能包含空格。因此,如果您使用显示名称中的空格创建拨号计划,并且您正在与 Office Communications Server 2007 R2 或 Lync Server 集成,您必须先删除该拨号计划,然后创建另一个显示名称中不包括空格的拨号计划.Although you can include spaces in a UM dial plan name, if you integrate Unified Messaging with Office Communications Server 2007 R2 or Microsoft Lync Server, the dial plan name can't include spaces. Therefore, if you created a dial plan with spaces in the display name, and you're integrating with Office Communications Server 2007 R2 or Lync Server, you must first delete that dial plan and then create another dial plan that doesn't include spaces in the display name.

      重要

      拨号计划名称对应的框中可以接受 64 个字符,尽管拨号计划的名称不能超过 49 个字符。如果您尝试创建包含多个 49 字符的拨号计划名称,您会收到一条错误消息。消息将是因为 UM 拨号计划名称太长,无法生成的 UM 邮箱策略。这是因为,如前所述,当您创建拨号计划默认 UM 邮箱策略名为_<名称> 还创建默认策略。默认策略中的 15 个字符添加到拨号计划的名称时, 的总字符数超过此限制。_Name_参数用于 UM 拨号计划和 UM 邮箱策略可以是 64 个字符。但是,如果超过 49 个字符的拨号计划名称,默认 UM 邮箱策略的名称会超过 64 个字符,并且这不允许的系统。Although the box for the name of the dial plan can accept 64 characters, the name of the dial plan can't be longer than 49 characters. If you try to create a dial plan name that contains more than 49 characters, you'll receive an error message. The message will say that the UM mailbox policy couldn't be generated because the UM dial plan name is too long. This happens because, as mentioned earlier, when you create a dial plan a default UM mailbox policy named <DialPlanName> Default Policy is also created. When the 15 characters in Default Policy are added to the name of the dial plan, the total characters exceed the limit. The _name parameter for both the UM dial plan and UM mailbox policy can be 64 characters. However, if the name of the dial plan is longer than 49 characters, the name of the default UM mailbox policy will be longer than 64 characters, and this isn't allowed by the system.

    • 分机号长度 (位) 为拨号计划中输入的数字位数。创建专用交换机 (PBX) 或 IP PBX 上的电话拨号计划基于分机号的位数。例如,如果用户关联电话拨号计划拨打要呼叫的相同的电话拨号计划中的另一个用户 4 位分机,选择 4 作为扩展中的位数。Extension length (digits) Enter the number of digits for the dial plan. The number of digits for extension numbers is based on the telephony dial plan created on a Private Branch eXchange (PBX) or IP PBX. For example, if a user associated with a telephony dial plan dials a four-digit extension to call another user in the same telephony dial plan, you select 4 as the number of digits in the extension.

      这是一个必填框,该字段的值范围为 1 到 20。典型的分机号码长度为 3 位到 7 位。如果现有的电话环境包括分机号码,则必须指定与这些分机中的号码位数相匹配的位数。This is a required box that has a value range from 1 through 20. The typical extension length is from 3 through 7. If your existing telephony environment includes extension numbers, you must specify a number of digits that matches the number of digits in those extensions.

      当您创建会话初始协议 (SIP) 或 E.164 拨号计划,并启用 UM 的用户相关联的拨号计划时,仍然必须输入分机号以供用户。Outlook Voice Access 用户访问其邮箱时使用此号码。When you create a Session Initiation Protocol (SIP) or an E.164 dial plan and associate a UM-enabled user with the dial plan, you must still input an extension number to be used by the user. This number is used by Outlook Voice Access users when they access their mailbox.

    • 拨号计划类型统一资源标识符 (URI) 是一串字符标识或命名资源。此标识的主要用途是允许 VoIP 设备通过使用特定的协议的网络与其他设备进行通信。Uri 中定义一个特定的语法和格式并用于呼叫的协议的方案定义。简单地说,从 IP PBX 或 PBX 传递此格式。在创建后 UM 拨号计划,您将无法更改的 URI 类型,而不删除拨号计划,并重新创建拨号计划,以包括正确的 URI 类型。您可以选择为拨号计划的以下 URI 类型之一:Dial plan type A Uniform Resource Identifier (URI) is a string of characters that identifies or names a resource. The main purpose of this identification is to enable VoIP devices to communicate with other devices over a network using specific protocols. URIs are defined in schemes that define a specific syntax and format and the protocols for the call. In simple terms, this format is passed from the IP PBX or PBX. After you create a UM dial plan, you won't be able to change the URI type without deleting the dial plan, and then re-creating the dial plan to include the correct URI type. You can select one of the following URI types for the dial plan:

    • 电话分机号这是最常见的 URI 类型。从 VoIP 网关或 IP 专用交换机 (PBX) 的呼叫和呼叫方信息列出以下格式之一: Tel:512345 或 512345 @< IP 地址>。这是默认 URI 类型的拨号计划。Telephone extension This is the most common URI type. The calling and called party information from the VoIP gateway or IP Private Branch eXchange (PBX) is listed in one of the following formats: Tel:512345 or 512345@< IP address>. This is the default URI type for dial plans.

    • URI SIP如果您必须如 IP PBX 支持 SIP 路由或 Microsoft Office Communications Server 2007 R2 或 Microsoft Lync Server 和统一消息集成的会话初始协议 (SIP) URI 拨号计划,请使用此 URI 类型。VoIP 网关呼叫和呼叫方信息。IP PBX 或 Communications Server 2007 R2 和 Lync Server 列为采用以下格式的 SIP 地址: sip:<username > @ < 域_或 IP 地址 >: 端口。 SIP URI Use this URI type if you must have a Session Initiation Protocol (SIP) URI dial plan such as an IP PBX that supports SIP routing or if you're integrating Microsoft Office Communications Server 2007 R2 or Microsoft Lync Server and Unified Messaging. The calling and called party information from the VoIP gateway. IP PBX, or Communications Server 2007 R2 or Lync Server is listed as a SIP address in the following format: sip:< _username>@< domain or IP address >:Port.

    • E.164 E.164 是面向公共电话系统在其中每个分配的号码都包含国家/地区代码、 国家/地区的目标和用户号码的国际编号计划。发送来自 VoIP 网关或 IP PBX 的呼叫和呼叫方信息列出按以下格式: Tel: + 14255550123。E.164 E.164 is an international numbering plan for public telephone systems in which each assigned number contains a country code, a national destination code, and a subscriber number. The calling and called party information sent from the VoIP gateway or IP PBX is listed in the following format: Tel:+14255550123.

      小心

      创建 UM 拨号计划后,必须先删除拨号计划,然后重新创建包括正确 URI 类型的拨号计划,这样才能更改 URI 类型。After you create a dial plan, you will be unable to change the URI type without deleting the dial plan, and then re-creating the dial plan to include the correct URI type.

    • VoIP 安全模式使用此下拉列表选择 UM 拨号计划的 VoIP 安全设置。您可以选择拨号计划的以下安全设置之一:VoIP security mode Use this drop-down list to select the VoIP security setting for the UM dial plan. You can select one of the following security settings for the dial plan:

    • 不安全默认情况下创建 UM 拨号计划,时设置以不加密的 SIP 信号或 RTP 流量。在不安全模式下,客户端访问和邮箱服务器相关联的 UM 拨号计划发送和接收来自 VoIP 网关、 IP Pbx、 Sbc 和其他客户端访问服务器和邮箱服务器使用不加密的数据。在不安全模式下,实时传输协议 (RTP) 媒体通道和 SIP 信号信息都不进行加密。Unsecured By default, when you create a UM dial plan, it is set to not encrypt the SIP signaling or RTP traffic. In unsecured mode, the Client Access and Mailbox servers associated the UM dial plan send and receive data from VoIP gateways, IP PBXs, SBCs and other Client Access and Mailbox servers using no encryption. In unsecured mode, neither the Realtime Transport Protocol (RTP) media channel nor the SIP signaling information is encrypted.

    • SIP 安全选择SIP 安全时,仅对 SIP 信号流量进行加密,和 RTP 媒体通道仍使用 TCP,不加密。对于 SIP 安全,相互传输层安全性 (TLS) 用于加密的 SIP 信号流量和 VoIP 数据。SIP secured When you select SIP secured, only the SIP signaling traffic is encrypted, and the RTP media channels still use TCP, which isn't encrypted. With SIP secured, Mutual Transport Layer Security (TLS) is used to encrypt the SIP signaling traffic and VoIP data.

    • 保护当您选择Secured,对 SIP 信号流量和 RTP 媒体通道进行加密。这两个安全信号媒体通道使用安全实时传输协议 (SRTP) 和 SIP 信号流量使用相互 TLS VoIP 数据进行加密。Secured When you select Secured, both the SIP signaling traffic and the RTP media channels are encrypted. Both the secure signaling media channel that uses Secure Realtime Transport Protocol (SRTP) and the SIP signaling traffic use mutual TLS to encrypt the VoIP data.

    • 音频语言使用此列表可以指定由 Outlook Voice Access 用户使用的默认语言。此设置不适用于 UM 自动助理上的语言设置。您可以设置为相同或不同从具有 UM 自动助理使用的语言的 Outlook Voice Access 的语言。当用户发起呼叫链接与拨号计划的用户时,音频语言是语音记录运算符使用的默认语言。以同一种语言播放时呼叫者收听的系统提示。UM 拨号计划选择的语言用于读取电子邮件、 语音邮件和日历项目;若要说用户的名称,如果个人问候语时尚未记录;若要使用语音邮件预览功能; 语音邮件理赔以及启用自动语音识别 (ASR) 正常工作。Audio language Use this list to specify the default language to be used by Outlook Voice Access users. This setting doesn't apply to the language setting on a UM auto attendant. You can set the language for Outlook Voice Access to be the same as or different from the language that's used on a UM auto attendant. When a user places a call to a user who is linked with a dial plan, the audio language is the default language that the voice-recorded operator uses. The system prompts that callers hear are played in the same language. The language that is chosen on the UM dial plan is used to read email, voice mail, and calendar items; to say the user's name if a personal greeting hasn't been recorded; to transcribe a voice message using the Voice Mail Preview feature; and to enable Automatic Speech Recognition (ASR) to work correctly.

    • 国家/地区代码使用此框可以键入用于进行传出呼叫的国家/地区代码编号。此号码将前面时所拨打的电话号码。此框接受介于 1 至 4 位数字。例如,美国的国家/地区代码为 1。在英国,它的 44。Country/Region code Use this box to type the country/region code number to be used for outgoing calls. This number will precede the telephone number that's dialed. This box accepts from 1 through 4 digits. For example, in the United States, the country/region code is 1. In the United Kingdom, it's 44.

  3. 键入所需的项目保留天数。Click Save.

使用命令行管理程序创建 UM 拨号计划Use the Shell to create a UM dial plan

本示例可创建名为 MyUMDialPlan 且使用 4 位分机号的新 UM 拨号计划。This example creates a new UM dial plan named MyUMDialPlan that uses four-digit extension numbers.

New-UMDialplan -Name MyUMDialPlan -NumberofDigits 4

本示例创建名为 MyUMDialPlan、使用 5 位分机号且支持 SIP URI 的新 UM 拨号计划。This example creates a new UM dial plan named MyUMDialPlan that uses five-digit extension numbers and supports SIP URIs.

New-UMDialplan -Name MyUMDialPlan -UriType SIPName -NumberofDigits 5