配置 Outlook Voice Access 用户搜索的主要方式Configure the primary way for Outlook Voice Access users to search

当您创建统一消息 (UM) 拨号计划时,可以配置名称来查找用户时的 Outlook Voice Access 号码或与拨号计划相关联的 UM 自动助理的呼叫者可以搜索的主要和辅助方法。呼叫者可以使用按键输入查找已启用 UM 的用户。When you create a Unified Messaging (UM) dial plan, you can configure the primary and secondary ways that callers can search for names to locate a user when they call an Outlook Voice Access number or a UM auto attendant that's associated with the dial plan. Callers can use touchtone inputs to locate a UM-enabled user.

备注

None不是呼叫者可以搜索名称的主要方式的可用选项。它们可以搜索名称的辅助方法的选择None时,仅的主要方式将可用于呼叫者。如果您配置了两种主要和辅助方法的调用方可以搜索的名称,它们将两种方法的提示。None isn't an available option for the primary way callers can search for names. When None is selected for the secondary way they can search for names, only the primary way will be available to callers. If you configure both the primary and secondary ways that callers can search for names, they will be prompted for both ways.

有关与 UM 拨号计划相关的其他管理任务,请参阅UM 拨号计划的过程For additional management tasks related to UM dial plans, see UM Dial Plan Procedures.

在开始之前,您需要知道什么?What do you need to know before you begin?

  • 估计完成时间:小于 1 分钟。Estimated time to complete: Less than 1 minute.

  • 您需要执行此过程之前为其分配权限。若要查看所需的权限,请参阅Messaging Permissions主题中的"UM 拨号计划"条目。You need to be assigned permissions before you can perform this procedure or procedures. To see what permissions you need, see the "UM dial plans" entry in the Unified Messaging Permissions topic.

  • 在执行这些步骤之前,先确认已创建 UM 拨号计划。有关详细步骤,请参阅创建 UM 拨号计划Before you perform these procedures, confirm that a UM dial plan has been created. For detailed steps, see Create a UM dial plan.

  • 若要了解可能适用于此主题中过程的键盘快捷键,请参阅 Exchange 管理中心内的键盘快捷键For information about keyboard shortcuts that may apply to the procedures in this topic, see Keyboard shortcuts in the Exchange admin center.

提示

遇到问题了吗?请在 Exchange 论坛中寻求帮助。 请访问以下论坛:Exchange ServerExchange OnlineExchange Online Protection。.Having problems? Ask for help in the Exchange forums. Visit the forums at Exchange Server,Exchange Online, or Exchange Online Protection..

您想执行什么操作?What do you want to do?

使用 EAC 更改按名称拨号主要方法Use the EAC to change the primary dial by name method

  1. 在 EAC 中,导航到统一消息 > UM 拨号计划In the EAC, navigate to Unified Messaging > UM dial plans.

  2. 在列表视图中,选择您想要更改的 UM 拨号计划,然后单击编辑编辑图标In the list view, select the UM dial plan you want to change, and then click EditEdit icon.

  3. UM 拨号计划页上,单击配置On the UM dial plan page, click Configure.

  4. 设置下的主要方式搜索的名称,使用下拉列表选择所需的选项:In Settings, under Primary way to search for names, use the drop-down list to select the option you want:

    • 姓名(默认值)Last first (default)

    • 名姓First last

    • SMTP 地址SMTP address

  5. 键入所需的项目保留天数。Click Save.

使用命令行管理程序更改按名称拨号主方法Use the Shell to change the primary dial by name method

本示例设置主拨号名称方法FirstLast。这样呼叫者呼叫 Outlook Voice Access 号码或 UM 自动助理与拨号计划关联搜索已启用 UM 的用户通过其第一和然后姓。This example sets the primary dial by name method to FirstLast. This enables callers who call the Outlook Voice Access number or a UM auto attendant associated with the dial plan to search for a UM-enabled user by their first and then last name.

Set-UMDialPlan -Identity MyUMDialPlan -DialByNamePrimary FirstLast

本示例设置主拨号名称方法LastFirst。这样呼叫者呼叫 Outlook Voice Access 号码或 UM 自动助理与搜索按其上次启用 UM 的用户,然后名字的拨号计划关联。This example sets the primary dial by name method to LastFirst. This enables callers who call the Outlook Voice Access number or a UM auto attendant associated with the dial plan to search for a UM-enabled user by their last and then first name.

Set-UMDialPlan -Identity MyUMDialPlan -DialByNamePrimary LastFirst 

本示例设置主拨号名称方法SMTP address。这样呼叫者呼叫 Outlook 语音访问号码,或与按其 SMTP 地址搜索已启用 UM 的用户的拨号计划关联的 UM 自动助理。This example sets the primary dial by name method to SMTP address. This enables callers who call the Outlook Voice Access number or a UM auto attendant associated with the dial plan to search for a UM-enabled user by their SMTP address.

Set-UMDialPlan -Identity MyUMDialPlan -DialByNamePrimary SMTPAddress