配置 Outlook Voice Access 用户搜索的辅助方法Configure the secondary way for Outlook Voice Access users to search

当您创建拨号计划时,您可以配置方法的调用方可以搜索的名称或名称方法的主要和次要拨号。呼叫者使用这些拨号名称方法查找找到并时呼入到 Outlook Voice Access 号码或时这些呼叫与拨号计划相关联的 UM 自动助理联系用户的名称。呼叫者可以使用按键输入查找已启用 UM 的用户。When you create a dial plan, you can configure the primary and secondary dial by name methods or ways that callers can search for names. Callers use these dial by name methods to look up names to locate and contact a user when they call in to an Outlook Voice Access number or when they call in to a UM auto attendant that's associated with the dial plan. Callers can use touchtone inputs to locate a UM-enabled user.

备注

如果没有选中为呼叫者的名称搜索第二种方法,仅搜索姓名的主要方式将可供呼叫者想要查找的用户。如果您配置了两种主要和辅助方法的调用方可以搜索的名称,将提示呼叫者的两种方法。If None is selected as the secondary way for callers to search for names, only the primary way of searching for names will be available to callers who want to locate users. If you configure both the primary and secondary ways that callers can search for names, callers will be prompted for both ways.

有关与 UM 拨号计划相关的其他管理任务,请参阅 UM Dial Plan ProceduresFor additional management tasks related to UM dial plans, see UM Dial Plan Procedures.

在开始之前,您需要知道什么?What do you need to know before you begin?

  • 估计完成时间:小于 1 分钟。Estimated time to complete: Less than 1 minute.

  • 您需要执行此过程之前为其分配权限。若要查看所需的权限,请参阅Messaging Permissions主题中的"UM 拨号计划"条目。You need to be assigned permissions before you can perform this procedure or procedures. To see what permissions you need, see the "UM dial plans" entry in the Unified Messaging Permissions topic.

  • 在执行这些过程之前,请确认已创建 UM 拨号计划。有关详细步骤,请参阅创建 UM 拨号计划Before you perform these procedures, confirm that a UM dial plan has been created. For detailed steps, see Create a UM dial plan.

  • 若要了解可能适用于此主题中过程的键盘快捷键,请参阅 Exchange 管理中心内的键盘快捷键For information about keyboard shortcuts that may apply to the procedures in this topic, see Keyboard shortcuts in the Exchange admin center.

提示

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您想执行什么操作?What do you want to do?

使用 EAC 更改按名称拨号辅助方法Use the EAC to change the secondary dial by name method

  1. 在 EAC 中,导航到统一消息 > UM 拨号计划In the EAC, navigate to Unified Messaging > UM dial plans.

  2. 在列表视图中,选择您想要更改的 UM 拨号计划,然后单击编辑编辑图标In the list view, select the UM dial plan you want to change, and then click EditEdit icon.

  3. UM 拨号计划页上,单击配置On the UM Dial Plan page, click Configure.

  4. 在“设置”**** 中的“用于搜索名称的主方法”**** 下,使用下拉列表选择需要的选项:In Settings, under Secondary way to search for names, use the drop-down list to select the option you want:

    • 姓名(默认值)Last first (default)

    • 名姓First last

    • SMTP 地址SMTP address

    • None

  5. 单击“保存”。Click Save.

使用命令行管理程序更改按名称拨号辅助方法Use the Shell to change the secondary dial by name method

本示例按名称方法设置次要拨号FirstLast。这样呼叫者呼叫 Outlook Voice Access 号码或 UM 自动助理与拨号计划关联搜索已启用 UM 的用户通过其第一和然后姓。This example sets the secondary dial by name method to FirstLast. This enables callers who call the Outlook Voice Access number or a UM auto attendant associated with the dial plan to search for a UM-enabled user by their first and then last name.

Set-UMDialPlan -Identity MyUMDialPlan -DialByNameSecondary FirstLast

本示例按名称方法设置次要拨号LastFirst。这样呼叫者呼叫 Outlook Voice Access 号码或 UM 自动助理与搜索按其上次启用 UM 的用户,然后名字的拨号计划关联。This example sets the secondary dial by name method to LastFirst. This enables callers who call the Outlook Voice Access number or a UM auto attendant associated with the dial plan to search for a UM-enabled user by their last and then first name.

Set-UMDialPlan -Identity MyUMDialPlan -DialByNameSecondary LastFirst 

本示例按名称方法设置次要拨号SMTP address。这样呼叫者呼叫 Outlook 语音访问号码,或与按其 SMTP 地址搜索已启用 UM 的用户的拨号计划关联的 UM 自动助理。This example sets the secondary dial by name method to SMTP address. This enables callers who call the Outlook Voice Access number or a UM auto attendant associated with the dial plan to search for a UM-enabled user by their SMTP address.

Set-UMDialPlan -Identity MyUMDialPlan -DialByNameSecondary SMTPAddress 

本示例按名称方法设置次要拨号None和名称方法向主拨号SMTP address。这样呼叫者呼叫 Outlook 语音访问号码,或与按其 SMTP 地址搜索已启用 UM 的用户的拨号计划关联的 UM 自动助理。This example sets the secondary dial by name method to None and the primary dial by name method to SMTP address. This enables callers who call the Outlook Voice Access number or a UM auto attendant associated with the dial plan to search for a UM-enabled user by their SMTP address only.

Set-UMDialPlan -Identity MyUMDialPlan -DialByNamePrimary SMTPAddress -DialByNameSecondary None