启用 Outlook Voice Access 用户信息通知Enable an informational announcement for Outlook Voice Access users

您可以启用统一消息 (UM) 拨号计划上的信息通知。信息性通知用于常规通知的更改更频繁地比的欢迎问候语,或所需的公司法规遵从性策略的通知。You can enable an informational announcement on a Unified Messaging (UM) dial plan. Informational announcements are used for general announcements that change more frequently than the welcome greeting does, or for announcements that are required by corporate compliance policies.

默认情况下,呼叫者,包括已配置,Outlook Voice Access 号码拨入 Outlook Voice Access 用户听不到信息通知。如果您希望一个播放,您必须创建.wav 或.wma 文件用于信息通知后创建一个 UM 拨号计划,然后再启用信息通知上的拨号计划。By default, callers, including Outlook Voice Access users who dial in to an Outlook Voice Access number that's been configured, don't hear an informational announcement. If you want one to be played, you must create a .wav or .wma file to use for the informational announcement after you create a UM dial plan, and then enable the informational announcement on the dial plan.

重要的听到整个信息通知后,您可以配置为不间断的通知。这样可以防止按的键或来说命令从呼叫者中断和停止通知。When it's important that the whole informational announcement is heard, you can configure the announcement to be uninterruptible. This prevents a caller from pressing a key or speaking a command to interrupt and stop the announcement.

有关 Outlook Voice Access 用户可用的菜单选项的详细信息,请参阅《Outlook Voice Access 快速使用指南》,可从 Microsoft 下载中心获取。For more information about the menu options that are available for Outlook Voice Access users, see the Quick Reference Guide for Outlook Voice Access, which is available from the Microsoft Download Center.

有关与 UM 拨号计划相关的其他管理任务,请参阅Dial Plan ProceduresFor additional management tasks related to UM dial plans, see Dial Plan Procedures.

在开始之前,您需要知道什么?What do you need to know before you begin?

  • 估计完成时间:小于 1 分钟。Estimated time to complete: Less than 1 minute.

  • 您需要执行此过程之前为其分配权限。若要查看所需的权限,请参阅Messaging Permissions主题中的"UM 拨号计划"条目。You need to be assigned permissions before you can perform this procedure or procedures. To see what permissions you need, see the "UM dial plans" entry in the Unified Messaging Permissions topic.

  • 在执行这些步骤之前,先确认已创建 UM 拨号计划。有关详细步骤,请参阅创建 UM 拨号计划Before you perform these procedures, confirm that a UM dial plan has been created. For detailed steps, see Create a UM dial plan.

  • 若要了解可能适用于此主题中过程的键盘快捷键,请参阅 Exchange 管理中心内的键盘快捷键For information about keyboard shortcuts that may apply to the procedures in this topic, see Keyboard shortcuts in the Exchange admin center.

提示

遇到问题了吗?请在 Exchange 论坛中寻求帮助。 请访问以下论坛:Exchange ServerExchange OnlineExchange Online Protection。.Having problems? Ask for help in the Exchange forums. Visit the forums at Exchange Server,Exchange Online, or Exchange Online Protection..

您想执行什么操作?What do you want to do?

使用 EAC 启用信息通知Use the EAC to enable an informational announcement

  1. 在 EAC 中,导航到统一消息 > UM 拨号计划In the EAC, navigate to Unified Messaging > UM dial plans.

  2. 在列表视图中,选择您想要修改的 UM 拨号计划,然后单击编辑编辑图标In the list view, select the UM dial plan that you want to modify, and then click EditEdit icon.

  3. UM 拨号计划页上,单击配置On the UM dial plan page, click Configure.

  4. Outlook Voice Access,在信息通知,下单击更改,然后单击浏览找到通知文件。In Outlook Voice Access, under Informational announcement, click Change, and then click Browse to locate the announcement file.

    重要

    用于信息通知的文件必须是 .wav 文件或 .wma 文件。The file you use for the informational announcement must be a .wav or .wma file.

  5. 您已找到该文件后,单击打开,然后单击保存After you've located the file, click Open, and then click Save.

使用命令行管理程序启用信息通知Use the Shell to enable an informational announcement

此示例对名为 MyUMDialPlan 的 UM 拨号计划启用信息通知,该信息通知使用 informational.wav 信息通知文件。This example enables an informational announcement that uses the informational.wav informational announcement file on a UM dial plan named MyUMDialPlan.

Set-UMDialPlan -Identity MyUMDialPlan -InfoAnnouncementEnabled $true-InfoAnnouncementFilename c:\UMGreetings\informational.wav