设置客户端语音邮件功能在 Exchange 联机Set up client voice mail features in Exchange Online

本主题介绍为用户启用了 Exchange 统一消息 (UM) 访问电子邮件和语音邮件,其邮箱中的客户端功能。这些功能允许您提供用户简化的访问到语音邮件和电子邮件和改进的整体用户体验。This topic describes the client features that give users who are enabled for Exchange Unified Messaging (UM) access to the email and voice mail messages in their mailbox. These features let you offer your users simplified access to voice mail and email and an improved overall user experience.

语音邮件客户端支持Voice mail client support

Exchange ActiveSync 客户端Microsoft Exchange ActiveSync 协议用于连接移动客户端,如到 Exchange 邮箱的访问 Internet 的移动设备上找到。用户可以使用移动设备访问其邮箱和查看电子邮件、 查看和更改日历和联系人信息和收听语音邮件。他们还可以同步电子邮件、 语音邮件、 日历项目,并与其他设备联系人信息。Exchange ActiveSync clients The Microsoft Exchange ActiveSync protocol is used to connect mobile clients, such as those found on Internet-capable mobile devices, to an Exchange mailbox. Users can use mobile devices to access their mailbox and view email messages, view and change calendar and contact information, and listen to their voice mail messages. They can also synchronize email, voice mail, calendar items, and contact information with other devices.

与 Outlook 集成Microsoft Outlook,用户可以访问其 Exchange 邮箱和查看其收件箱,视图中的电子邮件和更改日历信息和收听语音邮件,使用 Microsoft Windows Media Player,其中已嵌入电子邮件。通过使用受支持的电子邮件客户端,用户获取其他功能,如功能电话上播放。Integration with Outlook Microsoft Outlook enables users to access their Exchange mailbox and view email messages in their Inbox, view and change calendar information, and listen to voice messages by using Microsoft Windows Media Player, which is embedded inside the email messages. By using a supported email client, users gain additional features, such as the Play on Phone functionality.

与 Outlook Web App 的集成Microsoft Outlook Web App 为用户提供了一套 UM 接口和相当于像 Outlook 的全功能的电子邮件客户端工具。使用 Outlook Web App 用户可以使用符合 web 浏览器访问其 Exchange 邮箱。Outlook 中,如 Outlook Web App 提供了 Windows Media Player 嵌入电子邮件中,以便用户可以收听语音邮件,并使用户能够访问其他功能,如在电话上播放。Integration with Outlook Web App Microsoft Outlook Web App provides users with a set of UM interfaces and tools comparable to a full-featured email client like Outlook. With Outlook Web App, users can access their Exchange mailbox by using a compliant web browser. Like Outlook, Outlook Web App provides Windows Media Player embedded in email messages so that users can listen to voice messages, and enables users to access other features such as Play on Phone.

Outlook Voice AccessOutlook Voice Access

在 Exchange UM,启用 UM 的用户可以呼叫的 UM 拨号计划访问其邮箱和使用 Outlook Voice Access 菜单系统上配置内部或外部电话号码。使用此菜单,启用 UM 的用户可以读取电子邮件、 收听语音邮件、 交互他们的 Outlook 日历、 访问其个人联系人和执行任务,如配置其 Outlook 语音访问 PIN 或录制其语音邮件问候语。有关详细信息,请参阅Setting up Outlook Voice AccessIn Exchange UM, a UM-enabled user can call in to an internal or external telephone number that's configured on a UM dial plan to access their mailbox and use the Outlook Voice Access menu system. Using this menu, UM-enabled users can read email, listen to voice messages, interact with their Outlook calendar, access their personal contacts, and perform tasks such as configuring their Outlook Voice Access PIN or recording their voice mail greetings. For details, see Setting up Outlook Voice Access.

转移呼叫Forwarding calls

启用 UM 的用户可以创建和配置呼叫应答规则使用 Outlook 或 Outlook Web 应用程序呼叫应答规则允许用户控制应如何处理传入呼叫。规则应用于类似于收件箱规则应用于传入的电子邮件的方式,以及其他语音设置用户的邮箱中存储的传入呼叫。最多为九个呼叫应答规则可以设置为每个已启用 UM 的邮箱。这些规则是独立的收件箱规则并不需要用户的收件箱规则存储配额的一部分。有关详细信息,请参阅允许语音邮件用户转发呼叫A UM-enabled user can create and configure call answering rules using Outlook or Outlook Web App. Call answering rules let users control how their incoming calls should be handled. The rules are applied to incoming calls similar to the way Inbox rules are applied to incoming email messages, and are stored along with other voice settings in the user's mailbox. Up to nine call answering rules can be set up for each UM-enabled mailbox. These rules are independent of the Inbox rules and don't take up part of the user's Inbox rules storage quota. For details, see Allow voice mail users to forward calls.

语音邮件预览Voice Mail Preview

语音邮件预览是一项功能,可从 UM 语音邮件系统接收语音邮件的用户。语音邮件预览增强的语音邮件体验通过提供音频录制的文本版本。有关详细信息,请参阅允许用户查看语音邮件脚本Voice Mail Preview is a feature that's available to users who receive their voice mail messages from the UM voice mail system. Voice Mail Preview enhances the voice mail experience by providing a text version of audio recordings. For details, see Allow users to see a voice mail transcript.

接收传真Receiving faxes

UM 转发到专用的传真合作伙伴解决方案,从而与传真发件人建立传真呼叫和接收代表用户传真传入传真呼叫已启用 UM 的用户。已启用 UM 的用户可以在他们的邮箱中接收传真消息之前,您必须执行以下操作:UM forwards incoming fax calls for a UM-enabled user to a dedicated fax partner solution, which establishes the fax call with the fax sender and receives the fax on behalf of the user. Before your UM-enabled users can receive fax messages in their mailbox, you must do the following:

  • 通过将 FaxEnabled 参数设置为 $true,在链接至用户的 UM 拨号计划中启用入站传真。Enable inbound faxing on the UM dial plan linked to the users by setting the FaxEnabled parameter to $true.

  • 通过将 Allowfax 参数设置为 $true,在链接至用户的 UM 拨号计划中启用入站传真。Enable inbound faxing on the UM dial plan linked to the users by setting the Allowfax parameter to $true.

  • 通过将 FaxEnabled 参数设置为 $true,为用户启用入站传真。Enable inbound faxing for the users by setting the FaxEnabled parameter to $true.

  • 对合作伙伴的传真服务器 URI 进行设置,使其允许入站传真。Set the partner fax server URI to allow inbound faxing.

  • 配置邮箱服务器与传真合作伙伴服务器之间的身份验证。Configure authentication between the Mailbox server and the fax partner server.