验证移动应用管理设置Validating your mobile application management setup

适用于:经典控制台中的 IntuneApplies to: Intune in the classic console
正在查找有关 Azure 中的 Intune 的文档?Looking for documentation about Intune on Azure? 请转到此处Go here.

本主题提供有关设置移动应用管理 (MAM) 后检查问题的相关信息。This topic provides information on checking for issues after you set up mobile application management (MAM). 本指南适用于 Azure 门户中的 MAM 策略。This guidance applies to MAM policies in the Azure portal.

检查症状Checking for symptoms

由于 MAM 是数据保护工具,因此用户不太可能报告问题。Users are unlikely to report issues since MAM is a data protection tool. 如果 MAM 配置出现问题,用户将具有不受限制的访问权限,因为在没有 MAM 时他们也会具有不受限制的访问权限,所以也不会意识到出现了问题。If there is a problem with the MAM configuration the user will have unrestricted access, as they would have without MAM, and would not be aware that there is an issue. 因此,建议让一小组可以专门测试 MAM 限制的用户试验 MAM 策略,从而验证 MAM 配置。For this reason we recommend that you validate your MAM configuration by piloting your MAM policies with a small group of users who can deliberately test the MAM restrictions.

要检查的内容What to check

如果测试显示 MAM 策略行为与预期不符,建议检查以下各项:If testing shows that your MAM policy behavior is not as anticipated, we recommend that you check the following:

  • 用户是否已获得 MAM 授权?Are the users licensed for MAM?
  • 用户是否已获得 O365 授权?Are the users licensed for O365?
  • 每个用户的 MAM 应用的状态。The status of each of the users' MAM apps. 可能的应用状态为“已签入”和“未签入”。The possible statuses for the apps are Checked in and Not checked in.

用户 MAM 状态User MAM status

  1. 在 Azure 门户中,依次选择“Intune 移动应用管理” > “设置” > “应用管理” > “所有设置” > “应用报告(按用户)” > “用户”。In the Azure portal choose Intune mobile application management > settings > app management > All settings > App reporting by user > users.

  2. 从列表中选择用户或搜索并选择一个用户,然后选择“选择用户”。Choose a user from the list or search for and choose a user, then choose Select user. 在“应用报告”列顶部,将看到用户是否已获得 MAM 授权。At the top of the App reporting column you will see whether the user is licensed for MAM. 你可以从下面看到该用户是否已获得 O365 授权,以及所有用户设备的应用状态。Below that you will see whether the user is licensed for O365 and the app status for all of the user's devices.

MAM 的应用状态

要执行的操作What to do

下面是要根据用户状态采取的操作:Here are the actions to take based on the user status:

  • 如果用户未获得 MAM 授权,则按“管理 Intune 许可证”中所述向用户分配 Intune 许可证。If the user is not licensed for MAM, assign an Intune license to the user as described in Manage Intune licenses.
  • 如果用户未获得 O365 授权,则为该用户获取许可证。If the user is not licensed for O365 obtain a license for the user.
  • 如果用户的应用被列为“未签入”,请检查是否已为该应用正确配置 MAM 策略。If a user's app is listed as Not checked in, check if you've correctly configured a MAM policy for that app.
  • 确保这些条件适用于要应用 MAM 策略的所有用户。Ensure that these conditions are applied across all users to which you want MAM policies to apply.

另请参阅See also

准备好使用 Microsoft Intune 配置移动应用管理策略Get ready to configure mobile app management policies with Microsoft Intune

通过 Microsoft Intune 使用移动应用管理策略保护应用数据Protect app data using mobile app management policies with Microsoft Intune

要提交产品反馈,请访问 Intune Feedback