在 Lync Server 2013 中呼叫寄存配置先决条件和用户权限Call Park configuration prerequisites and user rights in Lync Server 2013

 

上次修改的主题: 2012-09-10Topic Last Modified: 2012-09-10

呼叫寄存是在部署企业语音时默认安装的呼叫管理功能。Call Park is a call management feature that is installed by default when you deploy Enterprise Voice. 本主题介绍在配置呼叫寄存以及执行配置任务所需的用户权限之前,您需要具备的功能。This topic describes what you need to have in place before you can configure Call Park and the user rights that you need to perform configuration tasks.

重要

在 Lync Server 2013 灾难恢复过程中,不会备份呼叫寄存应用程序的自定义的 "保留时音乐" 文件,如果上载到该池的文件已损坏、损坏或清除,这些文件将会丢失。Customized music-on-hold files for the Call Park application are not backed up as part of the Lync Server 2013 disaster recovery process, and the files will be lost if the files uploaded to the pool are damaged, corrupted, or erased. 始终为已为呼叫寄存上载的自定义的保留音乐文件保留一个单独的备份副本。Always keep a separate backup copy of the customized music-on-hold files that you have uploaded for Call Park.

本节假定您已阅读与呼叫寄存相关的规划文档 (请参阅 在 Lync Server 2013) 中规划呼叫管理功能This section assumes that you have read the planning documentation related to Call Park (see Planning for call management features in Lync Server 2013).

呼叫寄存配置必备组件Call Park Configuration Prerequisites

呼叫寄存需要以下组件:Call Park requires the following components:

  • 应用程序服务Application service

  • Call Park 应用程序Call Park application

当您部署企业语音时,会自动安装这些组件。These components are installed automatically when you deploy Enterprise Voice.

如果希望呼叫者在呼叫寄存时可以听到音乐,还需要保持音乐文件。If you want callers to hear music while the call is parked, a music-on-hold file is also required. 在部署企业语音时,会自动安装默认的保持音乐文件。A default music-on-hold file is installed automatically when you deploy Enterprise Voice. 可以使用自己的保持音乐文件替换默认文件。You can substitute the default file with your own music-on-hold file. 呼叫寄存使用文件存储来保存音频文件。Call Park uses File Store to hold the audio file.

呼叫寄存配置用户权限Call Park Configuration User Rights

您可以使用以下管理工具配置呼叫寄存:You can use the following administrative tools to configure Call Park:

  • Lync Server 控制面板Lync Server Control Panel

  • Lync Server 命令行管理程序Lync Server Management Shell

您可以使用这些工具来设置呼叫寄存通道表,并配置呼叫寄存使用的其他设置。You use these tools to set up the Call Park orbit table and to configure other settings used by Call Park.

配置呼叫寄存需要以下管理角色中的任何一个,具体取决于任务:Configuring Call Park requires any of the following administrative roles, depending on the task:

  • CsVoiceAdministrator: 此管理员角色可以创建、配置和管理所有与语音相关的设置和策略。CsVoiceAdministrator: This administrator role can create, configure, and manage all voice-related settings and policies.

  • CsUserAdministrator: 此管理员角色可以在语音策略中启用呼叫寄存。CsUserAdministrator: This administrator role can enable Call Park in voice policy. 此管理员角色还具有对所有语音配置的只读访问权限。This administrator role also has read-only view access to all voice configurations.

  • CsServerAdministrator: 此管理员角色可以管理和监视服务器和服务并对其进行故障排除。CsServerAdministrator: This administrator role can manage, monitor, and troubleshoot servers and services.

  • CsAdministrator: 此管理员角色可以执行 CsVoiceAdministrator、CsServerAdministrator 和 CsUserAdministrator 的所有任务。CsAdministrator: This administrator role can perform all of the tasks of CsVoiceAdministrator, CsServerAdministrator, and CsUserAdministrator.

备注

有关管理权限的详细信息,请参阅规划文档中的在 Lync Server 2013 中规划基于角色的访问控制For details about administrative rights, see Planning for role-based access control in Lync Server 2013 in the Planning documentation.