在 Lync Server 2013 中配置语音邮件重新路由设置Configure voice mail rerouting settings in Lync Server 2013

 

上次修改的主题: 2012-10-18Topic Last Modified: 2012-10-18

Survivable 分支机构和 Survivable 分支服务器可在 WAN 中断期间为分支用户提供语音邮件留存能力(如果 Exchange 统一消息 (UM) 安装在中央站点,并且部署了 Exchange UM 邮件自动助理 (AA) 。Survivable Branch Appliances and Survivable Branch Servers can provide voice mail survivability for branch users during a WAN outage, if Exchange Unified Messaging (UM) is installed at the central site and an Exchange UM Message Auto Attendant (AA) is deployed. 建议 Exchange 管理员将 AA 配置为仅接受消息,禁用其他常规功能,例如转接到用户或接线员的功能。We recommend that your Exchange administrator configure the AA to accept messages only, which disables other generic functionality, such as transfer to a user or transfer to an operator. 此外,也可以使用常规 AA 或为路由呼叫而自定义的 AA。Alternatively, you might use a generic AA or an AA customized to route the call.

有关详细信息,请参阅规划文档中的 Lync Server 2013 分支站点恢复要求 一节中的 "准备语音邮件留存性" 一节。For details, see the “Preparing for Voice Mail Survivability” section of Branch-site resiliency requirements for Lync Server 2013 in the Planning documentation.

配置语音邮件生存能力To configure voice mail survivability

  1. 请求 Exchange 管理员将 AA 配置为仅接受 Exchange 命令行管理器中 (的以下 cmdlet 使用以下 cmdlet: get-umautoattendant <AA name> -CallSomeoneEnabled $falseAsk your Exchange administrator to configure the AA to accept messages only (in the Exchange Shell use the following cmdlet: Set-UMAutoAttendant <AA name> -CallSomeoneEnabled $false. 默认情况下,指定允许留言的参数 (SendVoiceMsgEnabled) 为 true。The parameter that specifies to allow leaving messages (SendVoiceMsgEnabled) is true by default.

  2. 在 Lync Server 命令行管理程序中,使用 CSVoiceMailReroutingConfiguration CMDLET 将 AA 电话号码设置为 Survivable 分支设备或 Survivable 分支服务器上的语音邮件重新路由配置中的 Exchange UM 自动助理电话号码。In the Lync Server Management Shell, use the New-CSVoiceMailReroutingConfiguration cmdlet to set the AA phone number as the Exchange UM Auto Attendant phone number in the voice mail rerouting configuration on the Survivable Branch Appliance or Survivable Branch Server.

    备注

    如果以后需要修改语音邮件重新路由设置,请使用 Set-CsVoiceMailReRoutingConfiguration cmdlet 执行相应的操作。If you need to modify the voice mail rerouting setting later, use the Set-CsVoiceMailReRoutingConfiguration cmdlet to do so. 有关 New-Set-CSVoiceMailReroutingConfiguration 的详细信息,请参阅相应的 Shell 帮助主题。For details, about New- and Set-CSVoiceMailReroutingConfiguration, in the Shell Help topics.

  3. 将与分支用户的 Exchange UM 拨号计划对应的 Exchange UM 订阅者访问号码设置为 Survivable 分支设备或 Survivable 分支服务器上的语音邮件重新路由配置中的 Exchange UM 订阅者访问号码。Set the Exchange UM subscriber access number that corresponds to the branch user’s Exchange UM dial plan as the Exchange UM subscriber access number in the voice mail rerouting configuration on the Survivable Branch Appliance or Survivable Branch Server.

    备注

    配置 Exchange UM 用户的拨号计划,以便在 WAN 中断期间需要访问 "获取语音邮件" 功能的所有分支用户都有一个与之关联的拨号计划。Configure the Exchange UM users’ dial plan so that there is only one dial plan associated with all branch users who need access to the Get Voice Mail functionality during a WAN outage.

Survivable 分支装置或 Survivable 分支服务器的下一步在 Lync Server 2013 中的 Survivable 分支装置或服务器上的家庭用户Next step for Survivable Branch Appliances or Survivable Branch Servers: Home users on a Survivable Branch Appliance or Server in Lync Server 2013.