桌面分析中的兼容性评估Compatibility assessment in Desktop Analytics

先前解决方案中的升级评估是通用的,例如:需要注意或修补程序可用。Upgrade assessments in previous solutions were generic, for example: Attention Needed or Fix available. 对于如何对有问题或升级见解的应用或驱动程序设置优先级,它不提供任何可视标志。It doesn't provide any visual indicator on how to prioritize apps or drivers with issues or upgrade insights. 桌面分析将此功能替换为兼容性风险Desktop Analytics replaces this feature with Compatibility Risk. 桌面分析仅在升级前方案的部署视图中显示应用评估。Desktop Analytics shows the assessment for apps only in the deployment view for a pre-upgrade scenario. 它基于 Microsoft 从包含在当前部署计划中的计算机获得的见解对应用进行分类。It categorizes the apps based on insights Microsoft gets from the machines included in a current deployment plan.

桌面分析使用以下兼容性评估类别:Desktop Analytics uses the following compatibility assessment categories:

  • :该服务未找到任何使此应用面临 Windows 升级风险的信号。Low: The service found no signals to put this app at risk for a Windows upgrade. 可能会按原样在目标操作系统上运行。It's likely to work on the target OS as-is.

  • :分析表明,尽管可能会进行补救,但应用程序的功能可能受损。Medium: Analytics indicates that the application may have impaired functionality, although remediation is likely possible.

  • :升级期间或之后,该应用程序几乎肯定会出现故障。High: The application is almost certain to fail during or after upgrade. 可能需要进行补救。It may need a remediation.

  • 未知:该应用未经评估。Unknown: The app wasn't assessed. 没有其他任何见解,如“MS 已知问题”或“Ready for Windows” 。There are no other insights such as MS Known Issues or Ready for Windows.

在部署计划中的应用或驱动程序资产列表中,你将在“兼容性风险”列中看到每个资产的这项值。In the list of app or driver assets in a deployment plan, you'll see this value for each asset in the Compatibility Risk column.

应用风险评估App risk assessment

应用风险评估来源图

桌面分析使用以下几种来源来生成应用程序的评估等级:There are several sources that Desktop Analytics uses to generate the assessment rating for applications:

你可以在桌面分析中的应用上找到针对每个来源的评估。You can find the assessment for each source on the app in Desktop Analytics. 在部署计划中的应用资产列表中,选择单个应用以打开其属性浮出窗格。In the list of app assets in a deployment plan, select an individual app to open its properties flyout pane. 你将看到整体建议和评估级别。You'll see an overall recommendation and assessment level. 兼容性风险因素部分显示了这些评估的详细信息。The Compatibility risk factors section shows the detail for these assessments.

提示

如果“应用详细信息”窗格未显示兼容性评估,可能是因为“应用版本详细信息”设置处于禁用状态。If the app details pane doesn't show the compatibility assessment, it may be because the App Versions Details setting is off. 此设置合并了具有相同名称和发布者的应用的所有版本,默认处于禁用状态。It's off by default, and combines all versions of apps with the same name and publisher. 此服务仍对每个版本进行兼容性风险评估。The service still makes compatibility risk assessments for each version. 若要查看特定应用版本的兼容性风险评估,请打开“应用版本详细信息”。Turn on App versions details to see the compatibility risk assessment for a specific app version. 有关详细信息,请参阅计划资产For more information, see Plan assets.

Microsoft 已知问题Microsoft known issues

桌面分析会查看 Microsoft 应用程序兼容性数据库中的任何已知问题。Desktop Analytics looks at the Microsoft app compatibility database for any known issues. 它使用此数据库来确定来自 Microsoft 或其他发布者的公开可用的应用程序的任何现有兼容性块。It uses this database to determine any existing compatibility blocks for publicly available applications from Microsoft or other publishers. 此检查仅适用于所选部署计划的目标操作系统。This check only applies to the target OS for the deployment plan you select.

你将在“应用属性”窗格上看到以下作为“MS 已知问题”的问题:You'll see the following issues on the app properties pane as MS known issues:

资产在升级期间被删除Asset is removed during upgrade

Windows 检测到应用程序或驱动程序的兼容性问题。Windows detected compatibility issues with an application or driver. 资产不能迁移到新的操作系统版本。The asset won't migrate to the new OS version. 无需执行任何操作即可继续升级。No action is required for the upgrade to continue. 在新的操作系统版本上安装应用程序或驱动程序的兼容版本。Install a compatible version of the application or driver on the new OS version.

Windows 可以部分或完全删除这些资产:Windows can partially or fully remove these assets:

  • 完全删除:Windows 安装程序会在升级期间从设备中完全删除应用或驱动程序。Full removal: Windows setup completely removes the app or driver from the device during upgrade.
  • 部分删除:Windows 安装程序会在升级期间从设备中部分删除应用或驱动程序。Partial removal: Windows setup partially removes the app or driver from the device. 升级 Windows 后,需要手动卸载它。You need to manually uninstall it after you upgrade Windows.

在这两种情况下,在升级 Windows 后,用户无法使用该应用或与驱动程序相关的硬件。In both the cases, after you upgrade Windows, the user can't use the app or the hardware associated with the driver.

若要在桌面分析门户中查看此建议:To see this recommendation in the Desktop Analytics portal:

  1. 在部署计划中,选择“准备试点”。In a deployment plan, select Prepare pilot.
  2. 选择“应用”选项卡。Select the Apps tab.
  3. 选择一个应用,然后在侧窗格中查看兼容性风险因素和建议。Select an app, and then view the compatibility risk factors and recommendations in the side pane.

桌面分析门户中资产建议的屏幕截图

阻止升级Blocking upgrade

Windows 检测到阻塞性问题,因此无法在升级期间删除此应用程序。Windows detected blocking issues, and can't remove the application during upgrade. 它可能无法在新的操作系统版本上运行。It may not work on the new OS version. 在升级之前,请删除此应用程序。Before upgrading, remove the application. 在新的操作系统版本上重新安装并进行测试。Reinstall and test it on the new OS version.

阻止升级,但可以在升级后重新安装Blocking upgrade, but can be reinstalled after upgrading

应用程序与新的操作系统版本兼容,但不会迁移。The application is compatible with the new OS version, but won't migrate. 请在升级 Windows 之前删除此应用程序。Remove the application before upgrading Windows. 在新的操作系统版本上重新安装。Reinstall it on the new OS version.

阻止升级,将应用程序更新到最新版本Blocking upgrade, update application to newest version

此应用程序的现有版本与新的操作系统版本不兼容,将不会迁移。The existing version of the application isn't compatible with the new OS version and won't migrate. 有此应用程序的兼容版本可用。A compatible version of the application is available. 请在升级之前更新此应用程序。Update the application before upgrading.

磁盘加密阻止升级Disk encryption blocking upgrade

应用程序的加密功能会阻止升级。The application's encryption features block the upgrade. 在升级 Windows 之前禁用加密功能,升级后再启用。Disable the encryption feature before you upgrade Windows and enable it after the upgrade.

不适用于新操作系统,但不会阻止升级Does not work with new OS, but won't block upgrade

此应用程序与新的操作系统不兼容,但不会阻止升级。The application isn't compatible with the new OS version, but won't block the upgrade. 无需执行任何操作即可继续升级。No action is required for the upgrade to continue. 在新的操作系统版本上安装应用程序的兼容版本。Install a compatible version of the application on the new OS version.

不适用于新操作系统,但不会阻止升级Does not work with new OS, and will block upgrade

此应用程序与新的操作系统不兼容,将阻止升级。The application isn't compatible with the new OS version and will block the upgrade. 请在升级之前删除此应用程序。Remove the application before upgrading. 可以使用应用程序的兼容版本。A compatible version of the application may be available.

在新的操作系统上评估应用程序Evaluate application on new OS

Windows 将迁移此应用程序,但它检测到可能会影响应用在新系统版本上的性能的问题。Windows will migrate the application, but it detected issues that may impact the app's performance on the new OS version. 无需执行任何操作即可继续升级。No action is required for the upgrade to continue. 在新的操作系统版本上测试此应用程序。Test the application on the new OS version.

可能会阻止升级、测试应用程序May block upgrade, test application

Windows 检测到可能会干扰升级但需要进一步调查的问题。Windows detected issues that may interfere with the upgrade, but need further investigation. 在升级期间测试应用程序的行为。Test the application's behavior during upgrade. 如果它阻止升级,请在升级前将其删除。If it blocks the upgrade, remove it before upgrading. 然后在新的操作系统版本上重新安装并测试。Then reinstall it and test on the new OS version.

多个Multiple

有多个问题影响此应用程序。Multiple issues affect the application. 选择“查询”以查看 Windows 检测到的问题详情。Select Query to see details about the issues detected by Windows.

在升级后重新安装应用程序Reinstall application after upgrading

应用程序与新的操作系统版本兼容,但需要在升级 Windows 后重新进行安装。The application is compatible with the new OS version, but you need to reinstall it after you upgrade Windows. 升级过程会删除此应用程序。The upgrade process removes the application. 无需执行任何操作即可继续升级。No action is required for the upgrade to continue. 在新的操作系统版本上重新安装此应用程序。Reinstall the application on the new OS version.

安全防护Safeguards

Windows 兼容性数据通过防护措施对一些应用和驱动程序进行分类,这可能导致 Windows 10 的更新失败或回滚。Windows compatibility data classifies some apps and drivers with a safeguard, which may cause the update to Windows 10 to fail or roll back. Windows 还可能会升级,但会删除应用或驱动程序。Windows may also upgrade, but it removes the app or driver. 而现在,桌面分析可帮助你提前确定这些防护措施,让你能够在部署更新之前对资产进行修正。Desktop Analytics can now help you to identify these safeguards in advance, so that you can remediate the asset before you deploy the update.

  1. 在桌面分析门户中,选择一项部署计划。In the Desktop Analytics portal, select a deployment plan.

  2. 选择菜单中的“计划资产”,然后切换到“应用”选项卡 。Select Plan assets in the menu, and switch to the Apps tab.

  3. 筛选名称列,显示其值中带有 Safeguard 一词的项目。Filter the name column to show items with values that contain the word Safeguard. 选择结果以查看详细信息。Select the result to see more information.

    备注

    此条目并非是安装到你的设备上的真实应用。This entry isn't a real app that's installed on your devices. 它是一个占位符,帮助通过防护兼容性标记确定你环境中的应用或驱动程序。It's a placeholder to help identify apps or drivers in your environment with the safeguard compatibility tag.

  4. 在“建议”部分中,选择指向“了解详细信息”的链接。In the recommendation section, select the link to Learn more. 此链接将打开 Windows 网站,上面有带防护标记的应用或驱动程序的当前列表。This link opens the Windows website with the current list of apps or drivers with the safeguard tag.

  5. 根据你环境中的资产列表来比较当前已发布的列表。Compare the current published list against the list of assets in your environment. 通过更新到兼容版本来修正任何潜在的问题应用或驱动程序。Remediate any potentially problematic apps or drivers by updating to a compatible version.

桌面分析门户中资产建议的屏幕截图

Ready for WindowsReady for Windows

“采用状态”依据为,来自与 Microsoft 共享数据的商业设备的信息。The Adoption Status is based on information from commercial devices that share data with Microsoft. 状态与软件供应商提供的支持声明集成。The status is integrated with support statements from software vendors.

桌面分析为在商业设备中找到的每个版本的资产提供采用状态。Desktop Analytics provides the adoption status for each version of an asset found in commercial devices. 此状态不包括使用者设备或不共享数据的设备中的数据。This status doesn't include data from consumer devices or devices that don't share data. 此状态可能不代表所有 Windows 10 设备的采用率。The status may not be representative of the adoption rate across all Windows 10 devices.

可能的类别包括:The possible categories are:

  • 已广泛采用:至少有 100,000 个商用 Windows 10 设备已安装此应用。Highly adopted: At least 100,000 commercial Windows 10 devices have installed this app.

  • 已采用:至少有 10,000 个商用 Windows 10 设备已安装此应用。Adopted: At least 10,000 commercial Windows 10 devices have installed this app.

  • 数据不足:很少有商用 Windows 10 设备共享此应用的信息,Microsoft 无法对其采用情况进行分类。Insufficient data: Too few commercial Windows 10 devices are sharing information for this app for Microsoft to categorize its adoption.

  • 联系开发人员:此版本的应用可能存在兼容性问题。Contact developer: There may be compatibility issues with this version of the app. Microsoft 建议联系软件提供商以了解详细信息。Microsoft recommends contacting the software provider to learn more.

  • 未知:没有针对此应用程序的这一版本的可用信息。Unknown: There's no information available for this version of this application. 可能有针对此应用程序的其他版本的可用信息。Information may be available for other versions of the application.

支持声明Support statement

如果软件提供商在 Windows 10 上支持此应用程序的一个或多个版本,则会在应用的属性窗格中看到此声明。If the software provider supports one or more versions of this application on Windows 10, you'll see this statement on the app properties pane. 在“兼容性风险因素”部分中,查看“支持声明”。In the Compatibility risk factors section, look at the Support statement.

高级见解Advanced insights

桌面分析还使用以下其他见解检测问题:Desktop Analytics can also detect issues using the following additional insights:

可采用版本Adopted version available

此应用的另一个版本已被其他客户广泛采用。There's another version of this app that's highly adopted by other customers. 此信号使用来自 Windows 生态系统的采用数据。This signal uses adoption data from the Windows ecosystem. 如果当前版本中有任何程序阻止升级,则考虑部署替代版本。If there are any upgrade blockers with your current version, consider deploying the alternative version instead. 若要查找备用应用程序采用的版本,请参阅“准备生产”下的应用程序运行状况。To find alternate application adopted versions, see application health under "Prepare Production".

驱动程序依赖关系Driver dependency

此应用依赖于驱动程序。The app is dependent on a driver. 桌面分析建议将此应用进行试点测试以发现任何回归。Desktop Analytics recommends the app for pilot testing to discover any regressions. 如果你有任何疑问,请联系发布者以请求与 Windows 10 兼容的版本。If you have any problems, contact the publisher to request a version that's compliant with Windows 10.

其他见解Additional insights

当你将 Configuration Manager 站点和客户端升级至版本 1906 时,客户还可以报告这些其他见解,当诊断数据级别设为增强受限时:When you update the Configuration Manager site and clients to version 1906, clients also report these additional insights, when diagnostic data level is set to Enhanced Limited:

重要

若要利用 Configuration Manager 的新功能,更新站点后,还请将客户端更新到最新版本。To take full advantage of new Configuration Manager features, after you update the site, also update clients to the latest version. 除非此客户端版本也是最新版本,否则此方案不起作用。This scenario isn't functional until the client version is also the latest.

16 位应用16-bit apps

从应用程序中删除所有 16 位组件,然后替换为 32 位或 64 位等效组件。Remove all 16-bit components from applications, and replace with 32-bit or 64-bit equivalents. 有关详细信息,请参阅 Windows Vista 和 Windows Server 2008 开发人员案例:应用程序兼容性指南For more information, see The Windows Vista and Windows Server 2008 Developer Story: Application Compatibility Cookbook.

另一个选项是在 Windows 10 上启用 NT 虚拟 DOS 机 (NTVDM) 以获得支持。The other option is to enable NT Virtual DOS Machine (NTVDM) for support on Windows 10.

需要管理员权限Requires admin privileges

此应用要求用户拥有设备的管理访问权限。The app requires the user to have administrative access to the device. 针对这些需要管理员权限的应用使用应用清单。Use an app manifest for these apps that require administrator permissions. 有关详细信息,请参阅创建和嵌入应用程序清单For more information, see Create and embed an application manifest.

桌面分析建议将此应用进行试点测试以发现任何回归。Desktop Analytics recommends the app for pilot testing to discover any regressions.

Java 依赖关系Java dependency

许多 Java 应用程序依赖于单独安装的 Java Runtime Environment (JRE)。Many Java applications rely on a separately installed Java Runtime Environment (JRE). 尽管较旧的 JRE 版本可能会继续在 Windows 10 上运行,但 Oracle 仅支持最新的 JRE 版本。While older JRE versions may continue to work on Windows 10, Oracle only supports the latest JRE versions. 使用不受支持的较旧 JRE 可能会产生安全漏洞。Using an older unsupported JRE may have security vulnerabilities. 查看你的应用程序是否在最新的 JRE 版本上运行。Check that your application runs on the latest JRE versions.

非 DPI 感知Not-DPI aware

此应用在 Windows 10 上可能会出现高级屏幕分辨率显示问题。The app may have display issues with advanced screen resolutions on Windows 10. 使用应用清单以避免出现任何高 DPI 分辨率问题。Use an app manifest to avoid any issues with high DPI resolutions. 有关详细信息,请参阅应用程序清单For more information, see Application manifests.

桌面分析建议将此应用进行试点测试以发现任何回归。Desktop Analytics recommends the app for pilot testing to discover any regressions.

Silverlight 框架Silverlight framework

Microsoft 建议非基于浏览器的应用不要使用 Silverlight。Microsoft recommends that non-browser-based apps don't use Silverlight. Silverlight 5 的支持结束日期为 2021 年 10 月。The support end date for Silverlight 5 is October 2021.

大多数当前 Web 浏览器不支持 Silverlight。Most current web browsers don't support Silverlight.

浏览器Browser 支持Support
Google ChromeGoogle Chrome 结束支持:2015 年 9 月End of support: September 2015
FireFoxFirefox 结束支持:2017 年 3 月End of support: March 2017
Microsoft EdgeMicrosoft Edge 无可用插件No plugin available

桌面分析建议将此应用进行试点测试以发现任何回归。Desktop Analytics recommends the app for pilot testing to discover any regressions.

.NET Framework 1.0/1.1.NET Framework 1.0/1.1

Windows 10 不支持 .NET Framework 版本1.0。The .NET Framework version 1.0 isn't supported on Windows 10. 版本 1.1 在 Windows 10 上不兼容。Version 1.1 isn't compatible on Windows 10. 如果此应用来自第三方发布者,请与供应商联系,以请求兼容 Windows 10 的版本。If the app is from a third-party publisher, contact the vendor to request a version that's compliant with Windows 10. 否则,请重新开发此应用程序以使用 .NET 的受支持版本。Otherwise, redevelop the application to use a supported version of .NET.

.NET Framework 2.0/3.0.NET Framework 2.0/3.0

Windows 10 上支持 .NET 2.0 和 3.5 框架。.NET 2.0 and 3.5 frameworks are supported on Windows 10. 你可能需要启用此 Windows 功能。You may need to enable the Windows feature. 有关更多信息,请参阅在 Windows 10 上安装 .NET Framework 3.5For more information, see Install the .NET Framework 3.5 on Windows 10.

UI 访问UI access

具有 UI 访问权限的应用程序可以绕过用户界面控制级别,以将输入驱动到桌面上具有更高权限的窗口。Applications with UI access can bypass user interface control levels to drive input to higher privilege windows on the desktop. 仅对用户界面辅助技术应用程序使用此设置。Only use this setting for user interface assistive technology applications.

如果未在应用中使用辅助功能,则在应用清单中将 UI 访问标志设置为“false”。If you're not using accessibility features in your app, set the UI access flag in the app manifest to false. 有关详细信息,请参阅创建和嵌入应用程序清单For more information, see Create and embed an application manifest.

桌面分析建议将此应用进行试点测试以发现任何回归。Desktop Analytics recommends the app for pilot testing to discover any regressions.

驱动程序风险评估Driver risk assessment

桌面分析还按可用性列出了不迁移到操作系统版本的任何驱动程序并进行了分组。Desktop Analytics also lists and groups by availability any drivers that won't migrate to the OS version.

你可以在桌面分析中找到对驱动程序的评估。You can find the assessment on the driver in Desktop Analytics. 在部署计划中的驱动程序资产列表中,选择单个驱动程序以打开其属性浮出窗格。In the list of driver assets in a deployment plan, select an individual driver to open its properties flyout pane. 你将看到整体建议和评估级别。You'll see an overall recommendation and assessment level. 兼容性风险因素部分显示了这些评估的详细信息。The Compatibility risk factors section shows the detail for these assessments.

驱动程序可用性Driver availability 需要执行操作?Action required? 含义What it means 指南Guidance
可从产品包装获取Available in-box 否,仅供了解No, for awareness only 当前安装的应用程序或驱动程序版本不会迁移到新的操作系统版本。The currently installed version of an application or driver won't migrate to the new OS version. 新的操作系统安装了兼容版本。A compatible version is installed with the new OS version. 无需执行任何操作即可继续升级。No action is required for the upgrade to continue.
从 Windows 更新导入Import from Windows Update Yes 当前安装的驱动程序版本不会迁移到新的操作系统版本。The currently installed version of a driver won't migrate to the new OS version. Windows 更新提供兼容版本。A compatible version is available from Windows Update. 如果计算机自动接收来自“Windows 更新”的更新,则无需执行任何操作。If the computer automatically receives updates from Windows Update, no action is required. 否则,请在升级 Windows 后从 Windows 更新导入新的驱动程序。Otherwise, import a new driver from Windows Update after you upgrade Windows.
可从产品包装和 Windows 更新中获取Available in-box and from Windows Update Yes 当前安装的驱动程序版本不会迁移到新的操作系统版本。The currently installed version of a driver won't migrate to the new OS version. 尽管在升级期间安装了新的驱动程序,但 Windows 更新提供了较新版本。Although a new driver is installed during upgrade, a newer version is available from Windows Update. 如果计算机自动接收来自“Windows 更新”的更新,则无需执行任何操作。If the computer automatically receives updates from Windows Update, no action is required. 否则,请在升级 Windows 后从 Windows 更新导入新的驱动程序。Otherwise, import a new driver from Windows Update after you upgrade Windows.
与供应商核实Check with vendor Yes 驱动程序不会迁移到新的操作系统版本,桌面分析无法找到兼容版本。The driver won't migrate to the new OS version and Desktop Analytics can't locate a compatible version. 对于解决方案,与生产驱动程序的独立硬件供应商 (IHV) 或提供此设备的原始设备供应商 (OEM) 核实。For a solution, check with the independent hardware vendor (IHV) who manufactures the driver, or the original equipment manufacturer (OEM) who provided the device.

另请参阅See also

适用于 Windows 10 的 FastTrack 中心权益提供桌面应用保证的访问权限。The FastTrack Center Benefit for Windows 10 provides access to Desktop App Assure. 此权益是一项旨在解决 Windows 10 和 Microsoft 365 企业应用版兼容性问题的新服务。This benefit is a new service designed to address issues with Windows 10 and Microsoft 365 Apps for enterprise compatibility. 有关详细信息,请参阅桌面应用保证For more information, see Desktop App Assure.