Office 365 客户端管理仪表板Office 365 Client Management dashboard

适用范围: Configuration Manager (Current Branch)Applies to: Configuration Manager (current branch)

备注

自 2020 年 4 月 21 日起,Office 365 专业增强版已重命名为 Microsoft 365 企业应用版 。Starting on April 21, 2020, Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. 有关详细信息,请参阅 Office 365 专业增强版的名称变更For more information, see Name change for Office 365 ProPlus. 在控制台更新期间,你可能仍会看到 Configuration Manager 控制台和支持文档中引用的是旧名称。You may still see references to the old name in the Configuration Manager console and supporting documentation while the console is being updated.

自 Configuration Manager 版本 1802 起,可以在“Office 365 客户端管理”仪表板中审阅 Microsoft 365 Apps 客户端信息。Beginning in Configuration Manager version 1802, you can review Microsoft 365 Apps client information from the Office 365 Client Management dashboard. 选中图形部分时,Office 365 客户端管理仪表板会显示相关设备的列表。The Office 365 client management dashboard displays a list of relevant devices when graph sections are selected.

必备条件Prerequisites

启用硬件清单Enable hardware inventory

Office 365 客户端管理仪表板中显示的数据来自硬件清单。The data that is displayed in the Office 365 Client Management dashboard comes from hardware inventory. 启用硬件清单,并选择“Office 365 ProPlus 配置” 硬件清单类,以便在仪表板中显示数据。Enable hardware inventory and select the Office 365 ProPlus Configurations hardware inventory class for data to display in the dashboard.

  1. 启用硬件清单(如果尚未启用)。Enable hardware inventory, if it isn't yet enabled. 有关详细信息,请参阅配置硬件清单For details, see Configure hardware inventory.
  2. 在 Configuration Manager 控制台中,导航到“管理” > “客户端设置” > “默认客户端设置” 。In the Configuration Manager console, navigate to Administration > Client Settings > Default Client Settings.
  3. 在“主页” 选项卡上的“属性” 组中,单击“属性” 。On the Home tab, in the Properties group, click Properties.
  4. 默认客户端设置 对话框中,单击 硬件清单In the Default Client Settings dialog box, click Hardware Inventory.
  5. 设备设置 列表中,单击 设置类In the Device Settings list, click Set Classes.
  6. 在“硬件清单类” 对话框中,选择“Office 365 ProPlus 配置” 。In the Hardware Inventory Classes dialog box, select Office 365 ProPlus Configurations.
  7. 单击 确定 以保存所做的更改并关闭 硬件清单类 对话框。Click OK to save your changes and close the Hardware Inventory Classes dialog box.

Office 365 客户端管理仪表板在硬件清单得到报告的同时开始显示数据。The Office 365 Client Management dashboard starts displaying data as hardware inventory is reported.

顶层站点服务器的连接Connectivity for top level site server

(版本 1906 中作为先决条件引入) (Introduced in version 1906 as a prerequisite)

顶层站点服务器需要访问以下终结点才能下载就绪情况文件:Your top level site server needs access to the following endpoint to download the readiness file:

https://contentstorage.osi.office.net/sccmreadinessppe/sot_sccm_addinreadiness.cab

备注

在这些情况下,客户端设备不需要 Internet 连接。Internet connectivity isn't required for the client devices for any of these scenarios.

为 Microsoft 365 Apps 启用数据收集Enable data collection for Microsoft 365 Apps

(版本 1910 中作为先决条件引入) (Introduced in version 1910 as a prerequisite)

自版本 1910 起,需要为 Microsoft 365 Apps 启用数据收集,以便在“Office 365 专业增强版(试点)和运行状况”仪表板中填充信息。Starting in version 1910, you'll need to enable data collection for Microsoft 365 Apps to populate information in the Office 365 ProPlus Pilot and Health Dashboard. 数据存储在 Configuration Manager 站点数据库中,不会发送给 Microsoft。The data is stored in the Configuration Manager site database and not sent to Microsoft.

此数据不同于从 Microsoft 365 Apps 发送到 Microsoft 的诊断数据中介绍的诊断数据。This data is different from the diagnostic data, which is described in Diagnostic data sent from Microsoft 365 Apps to Microsoft.

可以使用组策略或编辑注册表来启用数据收集功能。You can enable data collection either by using Group Policy or by editing the registry.

通过组策略启用数据收集功能Enable data collection from Group Policy

  1. 下载最新的来自 Microsoft 下载中心的管理模板文件Download the latest Administrative Template files from the Microsoft Download Center.
  2. 启用 User Configuration\Policies\Administrative Templates\Microsoft Office 2016\Telemetry Dashboard 下方的“启用遥测数据收集功能”策略设置 。Enable the Turn on telemetry data collection policy setting under User Configuration\Policies\Administrative Templates\Microsoft Office 2016\Telemetry Dashboard.
    • 或者,通过 Office 云策略服务应用策略设置。Alternatively, apply the policy setting with the Office cloud policy service.
    • Office 遥测仪表板也使用该策略设置,但无需为该数据收集功能部署该仪表板。The policy setting is also used by the Office Telemetry Dashboard, which you don't need to deploy for this data collection.

通过注册表启用数据收集功能Enable data collection from the registry

以下命令演示如何通过注册表启用数据收集功能:The command below is an example of how to enable the data collection from the registry:

reg add HKCU\Software\Policies\Microsoft\office\16.0\OSM /v EnableLogging /t REG_DWORD /d 1

查看 Office 365 客户端管理仪表板Viewing the Office 365 Client Management dashboard

若要在 Configuration Manager 控制台中查看 Office 365 客户端管理仪表板,请依次转到“软件库” > “概述” > “Office 365 客户端管理” 。To view the Office 365 Client Management dashboard in the Configuration Manager console, go to Software Library > Overview > Office 365 Client Management. 在仪表板顶部,使用“集合” 下拉列表设置按特定集合的成员筛选仪表板数据。At the top of the dashboard, use the Collection drop-down setting to filter the dashboard data by members of a specific collection. 自 Configuration Manager 版本 1802 起,当你选择图形部分时,仪表板会显示相关设备的列表。Beginning in Configuration Manager version 1802, the dashboard displays a list of relevant devices when graph sections are selected.

Office 365 客户端管理仪表板提供以下信息的相关图表:The Office 365 Client Management dashboard provides charts for the following information:

集成“Microsoft 365 Apps 就绪情况”Integration for Microsoft 365 Apps readiness

自 Configuration Manager 版本 1902 起,可以使用仪表板来识别具有高置信度且可以升级到 Microsoft 365 Apps 的设备。Starting in Configuration Manager version 1902, you can use the dashboard to identify devices with high confidence that are ready to upgrade to Microsoft 365 Apps. 通过此集成,可深入了解环境中加载项和宏可能存在的兼容性问题。This integration provides insights into potential compatibility issues with add-ins and macros in your environment. 然后,使用 Configuration Manager 将 Microsoft 365 Apps 部署到就绪的设备。Then use Configuration Manager to deploy Microsoft 365 Apps to ready devices.

Office 365 客户端管理仪表板包含新磁贴“Office 365 专业增强版升级就绪情况” 。The Office 365 client management dashboard includes a new tile, Office 365 ProPlus Upgrade Readiness. 此磁贴是处于以下状态的设备的条形图:This tile is a bar chart of devices in the following states:

  • 未评估Not assessed
  • 升级准备就绪Ready to upgrade
  • 需要评审Needs review

选择一个状态,钻取到设备列表。Select a state to drill-through to a device list. 此准备情况报表显示更多设备相关详细信息。This readiness report shows more detail about devices. 它包括关于加载项和宏的兼容性状态的列。It includes columns for the compatibility state of both add-ins and macros.

集成“Microsoft 365 Apps 就绪情况”的先决条件Prerequisites for Microsoft 365 Apps readiness integration

  • 在客户端设置中启用硬件清单。Enable hardware inventory in client settings. 有关详细信息,请参阅先决条件部分。For more information, see the Prerequisites section.

  • 设备需要连接到 Office 内容分发网络 (CDN) 才能下载加载项就绪情况文件。The device needs connectivity to the Office content delivery network (CDN) to download an add-in readiness file. 有关详细信息,请参阅内容分发网络For more information, see Content delivery networks. 如果设备无法下载此文件,说明加载项状态为“需要审核” 。If the device can't download this file, the add-ins state is Needs review.

    备注

    此功能没有数据发送给 Microsoft。No data is sent to Microsoft for this feature.

详细的宏就绪情况Detailed macro readiness

默认情况下,扫描代理会查看每个设备上最近使用的 (MRU) 文件列表。By default, the scanning agent looks at the most recently used (MRU) files list on each device. 它对此列表中支持宏的文件计数。It counts the files in this list that support macros. 这些文件包括下列类型:These files include the following types:

  • 启用宏的 Office 文件格式,例如启用了宏的 Excel 工作簿 (.xlsm) 或启用了宏的 Word 文档 (.docm)Macro-enabled Office file formats, such as Excel macro-enabled workbooks (.xlsm) or Word macro-enabled document (.docm)
  • 不指示是否有宏内容的旧版 Office 格式。Older Office formats that don't indicate whether there's macro content. 例如,Excel 97-2003 工作簿 (.xls)。For example, an Excel 97-2003 workbook (.xls).

如需详细了解有关宏兼容性的信息,请部署 Readiness Toolkit for Office,以便分析宏文件中的代码 。If you need more detailed information about macro compatibility, deploy the Readiness Toolkit for Office to analyze the code within the macro files. 它会检查是否存在任何潜在的兼容性问题。It checks if there are any potential compatibility concerns. 例如,文件是否使用了较新版 Office 中已更改的功能。For example, the file uses a function that changed in a more recent version of Office. 运行 Readiness Toolkit for Office 并选择“本计算机上最近使用过的 Office 文档和已安装的加载项”选项后,或在命令行中使用 -mru 标志后,Configuration Manager 的硬件清单代理即可获取结果 。After you run the Readiness Toolkit for Office and select the option for Most recently used Office documents and installed add-ins on this computer , or use the -mru flag in the command line, the results can be picked up by Configuration Manager's hardware inventory agent. 这些额外的数据可提高设备就绪情况计算的准确度。This additional data enhances the device readiness calculation. 有关详细信息,请参阅使用 Readiness Toolkit for Office 评估 Microsoft 365 Apps 的应用程序兼容性For more information, see Use the Readiness Toolkit for Office to assess application compatibility for Microsoft 365 Apps.

请注意,无需在每个目标设备上安装 Readiness Toolkit 来进行扫描。Note that the Readiness Toolkit does not need to be installed on every target device in order to carry out the scan. 可以使用以下示例命令行选项扫描每个预期设备。You can use the sample command line option below to scan each desired device. 输出标志是必需的,但文件将不会用于在仪表板中生成结果,因此可以选择任何有效位置。The output flag is required, but the files will not be used to generate the results in the dashboard, so any valid location can be selected.

ReadinessReportCreator.exe -mru -output c:\temp -silent

有关详细信息,请参阅获取企业中多个用户的就绪情况信息For more information, see Getting readiness information for multiple users in an enterprise.

“Microsoft 365 Apps 就绪情况”仪表板Microsoft 365 Apps readiness dashboard

(从版本 1906 中引入) (Introduced in version 1906)

为了帮助你确定哪些设备可以升级到 Microsoft 365 Apps,自版本 1906 起我们推出了就绪情况仪表板。To help you determine which devices are ready to upgrade to Microsoft 365 Apps, there's a readiness dashboard starting in version 1906. 它包括 Configuration Manager 当前分支版本 1902 中发布的“Office 365 专业增强版升级就绪情况” 磁贴。It includes the Office 365 ProPlus upgrade readiness tile that released in Configuration Manager current branch version 1902. 此仪表板上的以下新磁贴有助于评估加载项和宏就绪情况:The following new tiles on this dashboard help you evaluate add-in and macro readiness:

  • 部署Deployment
  • 设备就绪情况Device readiness
  • 加载项就绪情况Add-in readiness
  • 加载项支持语句Add-in support statements
  • 版本数排名靠前的加载项Top add-ins by count of version
  • 包含宏的设备数Number of devices that have macros
  • 宏就绪情况Macro readiness
  • 宏公告Macro advisories

以下视频录制的是 Ignite 2019 大会的一场研讨会,其中详细介绍了以下内容:The following video is a session from Ignite 2019, which includes more information:

在 Configuration Manager 中使用 Office 就绪情况进行兼容性评估和 Microsoft Office 365 专业增强版升级的最佳实践Best practices for compatibility assessment and Microsoft Office 365 ProPlus upgrades using Office Readiness in Configuration Manager

使用“Microsoft 365 Apps 升级就绪情况”仪表板Using the Microsoft 365 Apps upgrade readiness dashboard

在确保满足先决条件之后,请按以下说明使用仪表板:After verifying you have the prerequisites, use the following instructions to use the dashboard:

  1. 在 Configuration Manager 控制台中,转到“软件库”工作区,展开“Office 365 客户端管理” 。In the Configuration Manager console, go to the Software Library workspace, expand Office 365 Client Management.
  2. 选择“Microsoft 365 Apps 升级就绪情况”节点。Select the Microsoft 365 Apps Upgrade Readiness node.
  3. 更改“集合”和“目标 Office 体系结构”,以更改仪表板中的信息 。Change the Collection and Target Office Architecture to change the information relayed in the dashboard.

“Microsoft 365 Apps 升级就绪情况”仪表板Microsoft 365 Apps upgrade readiness dashboard

“Microsoft 365 Apps 升级就绪情况”仪表板上的加载项Microsoft 365 Apps upgrade readiness dashboard add ins

“Microsoft 365 Apps 升级就绪情况”仪表板上的宏公告Microsoft 365 Apps upgrade readiness dashboard macro advisories

设备就绪情况信息Device Readiness information

评估每个设备上的加载项和宏清单后,设备会根据信息进行分组。Once the add-in and macro inventory on each device is evaluated, the devices are then grouped according to the information. 状态为“升级准备就绪”的设备不太可能出现任何兼容性问题 。Devices whose status are listed as Ready to upgrade aren't likely to have any compatibility issues.

选择图表上的“升级准备就绪”类别会显示有关限定集合中设备的更多详细信息 。Selecting the Ready to upgrade category on the graph shows more details about the devices in the limiting collection. 可以查看设备列表,按需求进行选择,然后根据选择新建设备集合。You can review the device list, make selections according to your business requirements, and create a new device collection from your selection. 使用新集合来通过 Configuration Manager 部署 Microsoft 365 Apps。Use your new collection to deploy Microsoft 365 Apps with Configuration Manager.

可能存在兼容性风险的设备会被标记为“需要审核” 。Devices that might be at risk for compatibility issues are marked as Needs review. 在将这些设备升级到 Microsoft 365 Apps 之前,可能需要先对它们采取行动。These devices may need action to be taken before upgrading them to Microsoft 365 Apps. 例如,可以将关键加载项更新为较新版本。For example, you might update critical add-ins to a more recent version.

加载项信息Add-in information

每个设备都会收集所有已安装加载项的清单。On each device, an inventory of all installed add-ins is collected. 然后,将此清单与 Microsoft 在 Microsoft 365 Apps 上拥有的关于加载项性能的信息进行比较。The inventory is then compared with the information Microsoft has about the add-in performance on Microsoft 365 Apps. 如果发现某加载项在升级后会引发问题,则所有具有该加载项的设备都将被标记,以供审核。If an add-in is found which is likely to cause issues after upgrading, then all devices with the add-in are flagged for review.

宏信息Macro information

Configuration Manager 可查看每个设备上最近使用过的文件。Configuration Manager looks at the most recently used files on each device. 它对此列表中支持宏的文件进行计数,其中包括以下类型:It counts the files in this list that support macros, including the following types:

  • 启用宏的 Office 文件格式。Macro-enabled Office file formats.
  • 不指示是否有宏内容的旧版 Office 格式。Older Office formats, which don't indicate if there's macro content.

此报表可用于确定哪些设备最近使用过可能包含宏的文件。This report can be used to identify which devices have recently used files which may contain macros. 然后可以使用 Configuration Manager 部署 Readiness Toolkit for Office,以扫描需要更多详细信息的任何设备,并检查是否存在潜在的兼容性问题 。The Readiness Toolkit for Office can then be deployed using Configuration Manager to scan any devices where more detailed information is needed, and check if there are any potential compatibility concerns. 例如,文件是否使用了最近版本 Microsoft 365 Apps 中更改的功能。For example, if the file uses a function that changed in a more recent version of Microsoft 365 Apps.

有关如何执行扫描的详细信息,请参阅详细的宏就绪情况For more information about how to carry out the scan, see Detailed macro readiness.

Office 365 专业增强版试点和运行状况仪表板Office 365 ProPlus pilot and health dashboard

(从版本 1910 中引入) (Introduced in version 1910)

自版本 1910 起,“Office 365 专业增强版(试点)和运行状况”仪表板有助于你计划、引导和执行 Microsoft 365 Apps 部署。Starting in version 1910, the Office 365 ProPlus Pilot and Health Dashboard helps you plan, pilot, and perform your Microsoft 365 Apps deployment. 此仪表板为装有 Microsoft 365 Apps 的设备提供了运行状况见解,以帮助你发现可能会影响部署计划的问题。The dashboard provides health insights for devices with Microsoft 365 Apps to help identify possible issues that may affect your deployment plans. Office 365 专业增强版试点和运行状况仪表板根据加载项清单提供了试点设备建议 。The Office 365 ProPlus Pilot and Health Dashboard provides a recommendation for pilot devices based on add-in inventory. 该仪表板具有以下磁贴:The following tiles are in the dashboard:

  • 生成试点Generate pilot
  • 建议的试点设备Recommended pilot devices
  • 部署试点Deploy pilot
  • 发送运行状况数据的设备Devices sending health data
  • 设备不满足运行状况目标Devices not meeting health goals
  • 加载项不满足运行状况目标Add-ins not meeting health goals
  • 宏不满足运行状况目标Macros not meeting health goals

使用 Office 365 专业增强版试点和运行状况仪表板Using the Office 365 ProPlus pilot and health dashboard

在确保满足先决条件之后,请按以下说明使用仪表板:After verifying you have the prerequisites, use the following instructions to use the dashboard:

  1. 在 Configuration Manager 控制台中,转到“软件库”工作区,展开“Office 365 客户端管理” 。In the Configuration Manager console, go to the Software Library workspace, expand Office 365 Client Management.
  2. 选择“Office 365 试点和运行状况”节点 。Select the Office 365 Pilot and Health node.

Office 365 专业增强版试点和运行状况仪表板

生成试点Generate pilot

单击按钮,通过限定集合生成试点建议。Generate a pilot recommendation from a limiting collection at the click of a button. 启动该操作后,后台任务便会开始计算试点集合。As soon as the action is launched, a background task starts calculating your pilot collection. 限定集合必须包含至少一个具有非专业增强版的 Office 版本的设备。Your limiting collection must contain at least one device with an Office version that isn't ProPlus.

建议的试点设备是最小的一组设备,表示生成试点时所使用的限定集合中所有已安装的加载项 。Recommended pilot devices are a minimal set of devices representing all installed add-ins across the limiting collection you used when generating the pilot. 向下钻取以获取这些设备的列表。Drill down to get a list of these devices. 然后根据需要使用详细信息从试点中排除任何设备。Then use the details to exclude any devices from the pilot if needed. 如果你的所有加载项都已经安装在 Microsoft 365 Apps 设备上,那么装有这些加载项的设备将不会包括在计算中。If all of your add-ins are already on Microsoft 365 Apps devices, then devices with those add-ins won't be included in the calculation. 这也意味着,你可能不会在试点集合中得到任何结果,因为安装了 Microsoft 365 Apps 的设备上已有你的所有加载项。This also means it's possible that you won't get any results in your pilot collection since all of your add-ins have been seen on devices where Microsoft 365 Apps is installed.

部署试点Deploy pilot

接受试点设备后,使用分阶段部署向导将 Microsoft 365 Apps 部署到试点集合。Once you accept your pilot devices, deploy Microsoft 365 Apps to the pilot collection using the phased deployment wizard. 管理员可以在向导中定义试点和限定集合以管理部署。Admins can define the pilot and limiting collection in the wizard to manage deployments.

运行状况数据Health data

安装 Microsoft 365 Apps 后,在试点设备上启用运行状况数据。Once Microsoft 365 Apps is installed, enable health data on your pilot devices. 通过运行状况数据,可以深入了解不满足运行状况目标的加载项和宏。The health data gives you insight into which add-ins and macros don't meet health goals. “准备好部署的设备”图表通过使用运行状况见解标识准备好部署的非试点设备 。The Devices ready to deploy chart identifies non-pilot devices that are ready for deployment by using the health insights. 从“发送运行状况数据的设备”图表获取发送运行状况数据的设备的计数 。Get a count of devices that are sending health data from the Devices sending health data chart.

设备不满足运行状况目标Devices not meeting health goals

此磁贴汇总了出现加载项和/或宏问题的设备。This tile summarizes devices that have issues with add-ins, macros, or both.

加载项不满足运行状况目标Add-ins not meeting health goals

  • 加载失败:加载项未能启动。Load failures: The add-in failed to start.
  • 故障:加载项在运行时失败。Crashes: The add-in failed while it was running.
  • 错误:加载项报告了一个错误。Error: The add-in reported an error.
  • 多个问题:加载项有以上问题之一。Multiple issues: The add-in has more than one of the above issues.

宏不满足运行状况目标Macros not meeting health goals

  • 加载失败:未能加载文档。Load failures: The document failed to load.
  • 运行时错误:宏运行时发生错误。Runtime errors: An error happened while the macro was running. 这些错误可能依赖于输入,因此可能不会始终出现。These errors can be dependent on the inputs so may not always occur.
  • 编译错误:宏未正确编译,因此不会尝试运行。Compile errors: The macro didn't compile correctly so it won't attempt to run.
  • 多个问题:宏有以上问题之一。Multiple issues: The macro has more than one of the above issues.

备注

宏清单中填充了适用于 Office 和最近使用的数据文件的 Readiness Toolkit 中的数据。Macro inventory is populated by data from the Readiness Toolkit for Office and recently used data files. 宏运行状况填充了运行状况数据。Macro health is populated by health data. 由于数据源不同,宏运行状况状态可能是“需要审阅”,而宏清单的状态为“未扫描” 。Due to the different data sources, it's possible for the macro health status to be Needs review when the macro inventory is Not scanned.

已知问题Known issues

“部署试点”磁贴存在已知问题 。There is a known issue with the Deploy Pilot tile. 目前不能用于部署到试点。At this time it can't be used to deploy to a pilot. 解决方法是使用分阶段部署向导部署应用程序的现有工作流。The workaround is the existing workflow for deploying an application using the Phased Deployment Wizard.

后续步骤Next steps

使用 Configuration Manager 管理 Microsoft 365 Apps 更新Manage Microsoft 365 Apps updates with Configuration Manager