对 Jamf Pro 与 Microsoft Intune 的集成进行故障排除Troubleshoot integration of Jamf Pro with Microsoft Intune

本文可帮助 Intune 管理员了解 Jamf Pro for macOS 与 Intune 集成的问题并对其进行故障排除。This article helps Intune administrators understand and troubleshoot problems with integration of Jamf Pro for macOS with Intune.

提示

本文中的大部分信息最初出现在 support.microsoft.com 上的排查 Jamf 与 Microsoft Intune 集成时的问题Much of the information in this article originally appeared in Troubleshoot problems when you integrate Jamf with Microsoft Intune on support.microsoft.com.

必备条件Prerequisites

在开始故障排除之前,请收集一些基本信息以阐明问题并缩短查找解决方案的时间。Before you start troubleshooting, collect some basic information to clarify the problem and reduce the time to find a resolution. 例如,当遇到与 Jamf-Intune 集成相关的问题时,请始终验证是否满足了先决条件。For example, when you encounter a Jamf-Intune integration-related issue, always verify that the prerequisites have all been met. 在开始故障排除之前,请查看以下注意事项:Review the following considerations before you start troubleshooting:

  • 请查阅以下文章中的先决条件(具体视你如何配置 Jamf Pro 与 Intune 的集成而定):Review the prerequisites from the following articles, depending on how you configure Jamf Pro integration with Intune:
  • 所有用户都必须具有 Microsoft Intune 和 Microsoft Azure AD Premium P1 许可证All users must have Microsoft Intune and Microsoft Azure AD Premium P1 licenses
  • 必须具有在 Jamf Pro 控制台中拥有 Microsoft Intune 集成权限的用户帐户。You must have a user account that has Microsoft Intune Integration permissions in the Jamf Pro console.
  • 必须拥有在 Azure 中具有全局管理员权限的用户帐户。You must have a user account that has Global Admin permissions in Azure.

调查 Jamf Pro 与 Intune 的集成时,请考虑以下信息:Consider the following information when investigating Jamf Pro integration with Intune:

  • 确切错误消息是什么?What is the exact error message?
  • 错误消息位于何处?Where is the error message?
  • 何时开始出现问题?When did the problem start? Jamf Pro 与 Intune 的集成是否有效?Has Jamf Pro integration with Intune ever worked?
  • 有多少用户受到影响?How many users are affected? 是所有用户都受影响还是仅仅一部分用户受影响?Are all users affected or just some?
  • 有多少设备受到影响?How many devices are affected? 是所有设备都受影响还是仅仅一部分设备受影响?Are all devices affected or just some?

常见问题Common problems

以下信息可帮助你在设置 Intune 和 Jamf Pro 集成后识别并解决设备的常见问题。The following information can help you identify and resolve common problems for devices after you set up Intune and Jamf Pro integration.

问题Problem 更多信息More information
设备在 Jamf Pro 中被标记为无响应Devices are marked as unresponsive in Jamf Pro 设备无法通过 Jamf Pro 或 Azure AD 签入Devices fail to check in with Jamf Pro or with Azure AD
打开应用时,设备无法注册,Mac 设备提示进行密钥链登录Mac devices prompt for keychain sign-in when you open an app Devices fail to register 系统会提示用户输入密码,以允许应用注册到 Azure ADUsers are prompted for for their password to allow apps to register with Azure AD.
设备无法注册Devices fail to register 可能的原因如下:The following causes might apply:
- 原因 1 - Azure 中的 Jamf Pro 应用具有不正确的权限- Cause 1 - The Jamf Pro app in Azure has incorrect permissions
- 原因 2 - Azure AD 中的 Jamf 本机 macOS 连接器存在问题- Cause 2 - There is an issue for the Jamf Native macOS Connector in Azure AD
- 原因 3 - 用户没有有效的 Intune 或 Jamf 许可证- Cause 3 - The user doesn't have a valid Intune or Jamf license
- 原因 4 - 用户未使用 Jamf 自助服务来启动公司门户应用- Cause 4 - The user didn't use Jamf Self Service to start the Company Portal app
- 原因 5 - Intune 集成关闭- Cause 5 - Intune integration is turned off
- 原因 6 - 设备之前已在 Intune 中注册,或用户多次尝试注册设备- Cause 6 - The device was previously enrolled in Intune, or the user has tried to register the device multiple times
- 原因 7 - JamfAAD 请求从用户的密钥链访问“Microsoft Workplace Join 密钥”- Cause 7 - JamfAAD requests access to a "Microsoft Workplace Join Key" from the users' keychain
Mac 设备在 Intune 中显示为兼容,但在 Azure 中显示为不兼容Mac device shows compliant in Intune but noncompliant in Azure 设备注册问题Device registration issues
使用 Jamf 注册的 Mac 设备的 Intune 控制台中出现重复条目Duplicate entries appear in the Intune console for Mac devices enrolled by using Jamf 同一设备的多个注册Multiple registrations fro the same device
合规性策略无法评估设备Compliance policy fails to evaluate the device 策略面向设备组Policy targets device groups
无法检索 Microsoft Graph API 的访问令牌Could not retrieve the access token for Microsoft Graph API 可能的原因如下:The following causes might apply:
-Azure 中 Jamf Pro 应用的权限-Permissions for the Jamf Pro app in Azure
- Jamf 或 Intune 许可证已过期- Expired license for Jamf or Intune
- 端口未打开- Ports are not open

设备在 Jamf Pro 中标记为无响应Devices are marked as unresponsive in Jamf Pro

原因:以下是 Jamf Pro 将设备标记为“无响应”的常见原因:Cause: The following are common causes of devices being marked as Unresponsive by Jamf Pro:

  • 设备无法使用 Jamf Pro 签入。Device fails to check in with Jamf Pro.
    Jamf Pro 希望设备每 15 分钟签入一次。Jamf Pro expects devices to check in every 15 minutes. 如果设备在 24 小时内无法签入,Jamf 会将其标记为无响应。Devices are marked as unresponsive by Jamf when they fail to check in over a 24-hour period.

  • 设备无法使用 Azure AD 签入。Device fails to check in with Azure AD.
    成功注册到 Azure AD 后,macOS 设备将获得 Azure 令牌:With successful registration to Azure AD, macOS devices receive an Azure token:

    • 此令牌每 12 小时刷新一次。This token refreshes every 12 hours.
    • 当令牌刷新失败 24 小时或更长时间时,Jamf Pro 会将设备标记为无响应。When the token refresh fails for 24 hours or more, Jamf Pro marks the device as unresponsive.
    • 如果 Azure 令牌过期,则会提示用户登录到 Azure 以获取新令牌。If the Azure token expires, users are prompted to sign in to Azure to obtain a new token. Azure 访问的刷新令牌每七天生成一次。A refresh token for Azure access is generated every seven days.

解决方法Resolution
Jamf Pro 将设备标记为“无响应”后,设备的已注册用户必须登录才能更正无响应状态。After a device is marked as Unresponsive by Jamf Pro, the enrolled user of the device must sign in to correct the non-responsive state. 该用户必须是已加入该帐户的工作用户,因为他们在其登录密钥链中具有 Intune 中的标识。It must be the user who has work-placed joined the account as they have the identity from Intune in their login keychain.

打开应用时,Mac 设备提示进行密钥链登录Mac devices prompt for keychain sign-in when you open an app

配置 Intune 和 Jamf Pro 集成并部署条件访问策略后,使用 Jamf Pro 管理设备的用户在打开 Microsoft 365 应用程序(如 Teams、Outlook 和其他需要 Azure AD 身份验证的应用)时,会收到密码提示。After you configure Intune and Jamf Pro integration and deploy conditional access policies, users of devices managed with Jamf Pro receive prompts for a password when opening Microsoft 365 applications, like Teams, Outlook, and other apps that require Azure AD authentication.

例如,在打开 Microsoft Teams 时,会出现一个提示,其中包含类似于以下示例的文本:For example, a prompt with text similar to the following example appears when opening Microsoft Teams:

  Microsoft Teams wants to sign using key "Microsoft Workplace Join Key" in your keychain.  
  To allow this, enter the "login" keychain password 

原因:这些提示由 Jamf Pro 为需要 Azure AD 注册的每个适用应用生成。Cause: These prompts are generated by Jamf Pro for each applicable app that requires Azure AD registration.

解决方法 Resolution
在提示下,用户必须提供其设备密码才能登录 Azure AD。At the prompt, the user must provide their device password to sign in to Azure AD. 选项包括:Options include:

  • 拒绝 - 不登录并且不使用应用。Deny - Do not sign in and not use the app.
  • 允许 - 一次性登录。Allow - A one time sign-in. 下次应用打开时,系统会提示再次登录。The next time the app opens, it prompts for sign-in again.
  • 始终允许 - 为应用程序缓存登录凭据。Always Allow - The sign-in credentials are cached for the application. 下次应用打开时,系统不会提示登录。The next time the app opens, it doesn't prompt for sign-in.

仅为一个应用选择“始终允许”可批准该应用以供将来登录。Selecting Always Allow for one app only approves that app for future sign-in. 其他应用会提示进行身份验证,直到它们也设置为“始终允许”。Additional apps prompt for authentication until they also are set as Always Allow. 一个应用的缓存凭据不能由另一个应用使用。Cached credentials for one app can't be used by another app.

设备无法注册Devices fail to register

对于无法注册的 Mac 设备,有几个常见的原因。There are several common causes for Mac devices that fail to register.

原因 1Cause 1

Azure 中的 Jamf Pro 企业应用程序具有错误的权限或具有多个权限The Jamf Pro enterprise application in Azure has the wrong permission or has more than one permission

在 Azure 中创建应用时,必须删除所有默认 API 权限,然后为 Intune 分配一个 update_device_attributes 权限。When you create the app in Azure, you must remove all default API permissions and then assign Intune a single permission of update_device_attributes.

解决方法Resolution
审阅并更正(若有必要)Jamf 应用程序的权限。Review and if necessary correct the permissions for the Jamf app. 如果你使用 Jamf Pro 云连接器,则会为你创建此应用程序。If you use the Jamf Pro Cloud Connector, this app was created for you. 如果手动配置了集成,则在 Azure AD 中创建了应用程序。If you manually configured the integration, you created the app in Azure AD. 有关应用程序权限,请参阅在 Azure AD 中创建 Jamf 应用程序过程。For the app permissions, see the procedure to create an application for Jamf in Azure AD.

原因 2Cause 2

未在 Azure AD 租户中创建 Jamf 本机 macOS 连接器应用,或者该连接器的同意是由没有全局管理员权限的帐户签署的The Jamf Native macOS Connector app wasn't created in your Azure AD tenant or consent for the connector was signed by an account that doesn't have global admin rights

解决方法Resolution
请参阅 docs.jamf.com 上的与 Microsoft Intune 集成中的“配置 macOS Intune 集成”部分。See the Configuring macOS Intune Integration section in Integrating with Microsoft Intune on docs.jamf.com.

原因 3Cause 3

用户没有有效的 Intune 或 Jamf 许可证The user doesn't have a valid Intune or Jamf license

缺少有效的许可证可导致以下错误,这表明 Jamf 许可证已过期:Lack of a valid license can result in the following error, which indicates that the Jamf license is expired:

  Unable to connect to Microsoft Intune.  
  
  Check your Microsoft Intune Integration configuration.

解决方法Resolution

  • Jamf 许可证:请联系 Jamf 获得帮助,以获取 Jamf 的新许可证。Jamf license: Contact Jamf for assistance to obtain a new license for Jamf.
  • Intune 许可证:为用户分配有效的许可证,或与 Microsoft 或合作伙伴联系,获取有关如何获取当前许可证的信息。Intune license: Assign the user a valid license or contact Microsoft or your Partner for information about how to obtain a current license.

原因 4Cause 4

用户未使用 Jamf 自助服务来启动公司门户应用The user didn't use Jamf Self Service to start the Company Portal app

若要让设备通过 Jamf 成功注册到 Intune,用户必须使用 Jamf 自助服务打开 Intune 公司门户。For a device to successfully enroll and register with Intune through Jamf, the user must use Jamf Self Service to open the Intune Company Portal. 如果用户手动打开公司门户,设备将无需连接到 Jamf 即可进行注册。If the user opens the company portal manually, the device enrolls and registers without its connection to Jamf.

若要确定设备用于注册的服务,请查看设备上的公司门户应用。To determine which service the device used to enroll and register, look in the Company Portal app on the device. 通过 Jamf 注册后,你应该会收到通知,提示你打开自助服务应用以进行更改。When registered through Jamf, you should receive a notification to open the Self-Service app to make changes.

在公司门户应用中,用户可能会看到 Not registered,并且公司门户日志中可能会出现类似于以下示例的条目:In the Company Portal app, the user might see Not registered, and an entry similar to the following example might appear in the Company Portal logs:

   Line 7783: <DATE> <IP ADDRESS> INFO com.microsoft.ssp.application TID=1  
 
   WelcomeViewController.swift: 253 (startLogin()) Portal launched without WPJ only arg while account is under partner management

解决方法Resolution
若要将注册源从 Intune 更改为 Jamf:To change the registration source from Intune to Jamf:

  1. 从 Intune 取消注册 macOS 设备Unenroll the macOS device from Intune. 若要避免未从 Intune 中完全删除的设备造成更多麻烦,请参阅此原因列表中的原因 6To avoid further complications for devices that aren't fully removed from Intune, see Cause 6 in this list of causes.

  2. 在设备上,使用 Jamf 自助服务打开公司门户应用,然后使用 Intune 注册设备。On the device, use Jamf Self Service to open the Company Portal app, and then enroll the device with Intune. 此任务要求你使用 Jamf 来部署适用于 macOS 的公司门户应用,并在 Jamf Pro 中创建了一个使用 Azure AD 注册用户设备的策略This task requires you to have used Jamf to deploy the Company Portal app for macOS, and to have created a policy in Jamf Pro that registers the users device with Azure AD.

  3. 门户打开时,你看到的第一个屏幕会提示登录。When the portal opens, the first screen you see prompts you to Sign In. 使用你的工作或学校帐户Use your work or school account

  4. 公司门户确认帐户信息后会显示“设备注册”和“设备符合性”状态。The Company Portal confirms your account information and shows your Device Enrollment and Device Compliance statuses. 黄色三角形突出显示保护学校或工作 macOS 设备需采取的操作。Yellow triangles highlight the actions you need to take to secure your macOS device for school or work. 单击“开始”可开始注册。Click Begin to start enrollment.

  5. 如果系统出现提示,请键入计算机的登录信息。If prompted, type in your computer's sign-in information.

在管理中注册设备可能需要几分钟时间。It might take a few minutes to enroll your device in management. 在此期间,可在设备上执行其他操作。During this time, you can do other things on your device. 完成公司访问设置后,将收到一条消息,通知操作已完成。You'll receive a message after you've completed Company Access Setup to let you know you're done.

原因 5Cause 5

Intune 集成关闭Intune integration is turned off

如果 Intune 集成关闭,则在用户尝试注册设备时,会在公司门户收到一个显示以下消息的弹出窗口:If Intune integration is turned off, users receive a pop-up window in the Company Portal with the following message when they try to register a device:

   Invalid command line input
   
   Registration-only command line flag (-r) can only be used when partner management is enabled in Intune. Please contact your IT admin.

关闭集成后,Jamf Pro 服务器会向 Intune 服务器发送一个脉冲,告知 Intune 已禁用集成。The Jamf Pro server sends a pulse to the Intune servers when integration is turned off that tells Intune that integration is disabled.

解决方法Resolution
在 Jamf Pro 中重新启用 Intune 集成。Re-enable Intune integration within Jamf Pro. 请参阅以下内容(具体视你如何配置集成而定):See the following depending on how you configure integration:

原因 6Cause 6

设备之前已在 Intune 中注册,或用户多次尝试注册设备The device was previously enrolled in Intune, or the user has tried to register the device multiple times

如果设备未在 Jamf 中注册,但未从 Intune 中正确删除,或进行了多次注册尝试,则可能会在门户中看到同一设备的多个实例。If a device is unenrolled from Jamf but not correctly removed from Intune, or several registration attempts are made, you might see multiple instances of the same device in the portal. 这会导致 Jamf 注册失败。This causes Jamf enrollment to fail.

解决方法Resolution

  1. 在 Mac 上,启动“终端”。On the Mac, start Terminal.

  2. 运行“sudo JAMF removemdmprofile”。Run sudo JAMF removemdmprofile.

  3. 运行“sudo JAMF removeFramework”。Run sudo JAMF removeFramework.

  4. 在 JAMF Pro 服务器上,删除计算机的清单记录。On the JAMF Pro server, delete the computer's inventory record.

  5. 从 AzureAD 中删除设备。Delete the device from AzureAD.

  6. 删除设备上的以下文件(如果存在):Delete the following files on the device if they exist:

    • /Library/Application Support/com.microsoft.CompanyPortal.usercontext.info/Library/Application Support/com.microsoft.CompanyPortal.usercontext.info
    • /Library/Application Support/com.microsoft.CompanyPortal/Library/Application Support/com.microsoft.CompanyPortal
    • /Library/Application Support/com.jamfsoftware.selfservice.mac/Library/Application Support/com.jamfsoftware.selfservice.mac
    • /Library/Saved Application State/com.jamfsoftware.selfservice.mac.savedState/Library/Saved Application State/com.jamfsoftware.selfservice.mac.savedState
    • /Library/Saved Application State/com.microsoft.CompanyPortal.savedState/Library/Saved Application State/com.microsoft.CompanyPortal.savedState
    • /Library/Preferences/com.microsoft.CompanyPortal.plist/Library/Preferences/com.microsoft.CompanyPortal.plist
    • /Library/Preferences/com.jamfsoftware.selfservice.mac.plist/Library/Preferences/com.jamfsoftware.selfservice.mac.plist
    • /Library/Preferences/com.jamfsoftware.management.jamfAAD.plist/Library/Preferences/com.jamfsoftware.management.jamfAAD.plist
    • /Users/<username>/Library/Cookies/com.microsoft.CompanyPortal.binarycookies/Users/<username>/Library/Cookies/com.microsoft.CompanyPortal.binarycookies
    • /Users/<username>/Library/Cookies/com.jamf.management.jamfAAD.binarycookies/Users/<username>/Library/Cookies/com.jamf.management.jamfAAD.binarycookies
    • com.microsoft.CompanyPortalcom.microsoft.CompanyPortal
    • com.microsoft.CompanyPortal.HockeySDKcom.microsoft.CompanyPortal.HockeySDK
    • enterpriseregistration。windows。netenterpriseregistration.windows.net
    • https://device.login.microsoftonline.com
    • https://device.login.microsoftonline.com/
    • Microsoft 会话传输密钥(公钥和私钥)Microsoft Session Transport Key (public AND private keys)
    • Microsoft Workplace Join 密钥(公钥和私钥)Microsoft Workplace Join Key (public AND private keys)
  7. 从设备上的密钥链中删除引用 Microsoft、Intune 或公司门户的所有内容,包括 DeviceLogin.microsoft.com 证书 。Remove anything from the keychain on the device that references Microsoft, Intune, or Company Portal, including DeviceLogin.microsoft.com certificates. 删除除 JAMF 公钥和私钥外的 JAMF 引用。Remove JAMF references except for JAMF public and private key.

    重要

    删除公钥和私钥将中断设备注册。Removing the public and private key will break device enrollment.

  8. 删除你找到的以下任何条目:Delete any of the following entries that you find:

    • 种类:应用程序密码;帐户:com.microsoft.workplacejoin.thumbprintKind: Application password ; Account: com.microsoft.workplacejoin.thumbprint
    • 种类:应用程序密码;帐户:com.microsoft.workplacejoin.registeredUserPrincipalNameKind: Application password ; Account: com.microsoft.workplacejoin.registeredUserPrincipalName
    • 种类:证书;颁发者:MS-Organization-AccessKind: Certificate ; Issued by: MS-Organization-Access
    • 种类:标识首选项;名称(如果存在,则为 ADFS STS URL): https://adfs<DNSName>.com/adfs/lsKind: Identity preference ; Name (ADFS STS URL if present): https://adfs<DNSName>.com/adfs/ls
    • 种类:标识首选项;名称:https://enterpriseregistration.windows.netKind: Identity preference ; Name: https://enterpriseregistration.windows.net
    • 种类:标识首选项;名称:https://enterpriseregistration.windows.net/Kind: Identity preference ; Name: https://enterpriseregistration.windows.net/
  9. 重启 Mac 设备。Restart the Mac device.

  10. 从设备中卸载公司门户。Uninstall Company Portal from the device.

  11. 请转到 portal.manage.microsoft.com 并删除 Mac 设备的所有实例。Go to portal.manage.microsoft.com and delete out all the instances of the Mac device. 等待至少 30 分钟,然后再执行下一步。Wait at least 30 minutes before you go to the next step.

  12. 在 JAMF Pro 中重新注册设备。Re-enroll the device in JAMF Pro.

  13. 重新打开自助服务并启动注册策略。Reopen Self Service and start Registration policy.

原因 7Cause 7

JamfAAD 请求从用户的密钥链访问“Microsoft Workplace Join 密钥”JamfAAD requests access to a "Microsoft Workplace Join Key" from the users' keychain

注册期间,macOS 设备的用户将收到以下提示,以允许 JamfAAD 从其密钥链访问密钥:During registration, the user of a macOS device receives the following prompt to allow JamfAAD access to a key from their keychain:

   JamfAAD wants to access key "Microsoft Workplace Join Key" in your keychain. 
    
   To allow this, enter the "login" keychain password

解决方法Resolution
若要成功使用 Azure AD 注册设备,Jamf 要求用户提供其帐户密码,并选择“允许”。To successfully register the device with Azure AD, Jamf requires the user to provide their account password, and select Allow.

此请求类似于本文前面的在打开应用时,Mac 设备提示输入密钥链登录的请求。This request is similar to the request for Mac devices prompt for keychain sign-in when you open an app, earlier in this article.

Mac 设备在 Intune 中显示为兼容,但在 Azure 中显示为不兼容Mac device shows compliant in Intune but noncompliant in Azure

原因:以下情况可能导致设备在 Intune 中显示为兼容,但在 Azure 中显示为不兼容:Cause: The following conditions can cause a device to show as compliant in Intune but not as compliant in Azure:

  • 设备未正确注册。The device isn't registered correctly.
  • 该设备已多次注册而未进行必要的清理。The device was registered multiple times without the necessary cleanup.

解决方法Resolution
若要解决此问题,请按照本文前面的针对设备注册失败的原因 6 的解决方案进行操作。To resolve this issue, follow the resolution for Cause 6 for Devices fail to register, earlier in this article.

使用 Jamf 注册的 Mac 设备的 Intune 控制台中出现重复条目Duplicate entries appear in the Intune console for Mac devices enrolled by using Jamf

原因:多次使用 Intune 注册设备,通常会在从 Intune 中删除设备后重新注册。Cause: A device is registered with Intune multiple times, typically being re-registered after being removed from Intune.

从 Intune 和 Jamf Pro 集成中删除设备后,可能会遗留某些数据,这可能会导致连续注册创建重复条目。When a device is removed from Intune and Jamf Pro integration, some data can be left behind which can cause successive registrations to create duplicate entries.

解决方法Resolution
若要解决此问题,请按照本文前面的针对设备注册失败的原因 6 的解决方案进行操作。To resolve this issue, follow the resolution for Cause 6 for Devices fail to register, earlier in this article.

合规性策略无法评估设备Compliance policy fails to evaluate the device

原因:Jamf 与 Intune 的集成不支持针对设备组的合规性策略。Cause: Jamf integration with Intune doesn't support compliance policy that targets device groups.

解决方法Resolution
修改要分配给用户组的 macOS 设备的合规性策略。Modify compliance policy for macOS devices to be assigned to user groups.

无法检索 Microsoft Graph API 的访问令牌Could not retrieve the access token for Microsoft Graph API

收到以下错误:You receive the following error:

Could not retrieve the access token for Microsoft Graph API. Check the configuration for Microsoft Intune Integration.

此错误的源可能是以下某种原因:The source of this error can be one of the following causes:

Azure 中的 Jamf Pro 应用存在权限问题There's a permission issue with the Jamf Pro application in Azure

在 Azure 中注册 Jamf Pro 应用时,会出现以下某种情况:While registering the Jamf Pro app in Azure, one of the following conditions occurred:

  • 应用获得了多个权限。The app received more than one permission.
  • 未选择“授予 <your company> 管理许可”选项。The Grant admin consent for <your company> option wasn't selected.

解决方法Resolution
请参阅本文前面的设备注册失败的原因 1 的解决方案。See the resolution for Cause 1 for Devices fail to register, earlier in this article.

Jamf-Intune 集成所需的许可证已过期A license required for Jamf-Intune integration has expired

解决方法:请参阅设备注册失败的原因 3 的解决方案。Resolution: See the resolution for Cause 3 for Devices fail to register.

网络上未打开所需的端口The required ports aren't open on your network

解决方法Resolution:
查看将 Jamf Pro 与 Intune 集成的先决条件中的网络端口的信息。Review the information for network ports in Prerequisites for integrating Jamf Pro with Intune.

后续步骤Next steps

了解有关将 Jamf Pro 与 Intune 集成的详细信息Learn more about integrating Jamf Pro with Intune