访问并备份以往用户的数据的访问Get access to and back up a former user's data

当员工离开组织时,您可能希望访问其数据(文档和电子邮件),并对其进行查看、备份或将其提供给新员工。When an employee leaves your organization, you probably want to access their data (documents and emails) and either review it, back it up, or give it to a new employee.

访问以前的用户的 OneDrive 文档Access a former user's OneDrive documents

如果删除用户的许可证,但不删除该帐户,则可以为自己提供对用户的 OneDrive 中的内容的访问权限。If you remove a user's license but don't delete the account, you can give yourself access to the content in the user's OneDrive. 如果您删除用户帐户,默认情况下您有30天的时间来访问以前的用户的 OneDrive 数据。If you delete the user's account, you have 30 days by default to access the former user's OneDrive data. 了解如何为已删除的用户设置 OneDrive 保留Learn how to set the OneDrive retention for deleted users. 如果您不在这段时间内还原用户帐户,其 OneDrive 内容将被删除。If you don't restore a user account within this time, their OneDrive content is deleted.

若要保留以前的用户的 OneDrive 文件,请先授予自己对其 OneDrive 的访问权限,然后移动要保留的文件。To preserve a former user's OneDrive files, first give yourself access to their OneDrive, and then move the files you want to keep.

  1. 在管理中心,转到“用户”>“活动用户”页面。In the admin center, go to the Users > Active users page.

  2. 选择一个用户。Select a user.

  3. 在右侧窗格中,选择 " OneDrive"。In the right pane, select OneDrive. 在 "获取对文件的访问权限" 下,选择 "创建指向文件的链接"。Under Get access to files, select Create link to files.

  4. 选择要打开文件位置的链接。Select the link to open the file location. 将文件下载到您的计算机上,或者选择 "移动到" 或 "复制到" 将它们移动或复制到您自己的 OneDrive 或共享库。Download the files to your computer, or select Move to or Copy to to move or copy them to your own OneDrive or to a shared library.

备注

您可以一次移动或复制最多 500 MB 的文件和文件夹。You can move or copy up to 500 MB of files and folders at a time.
移动或复制具有版本历史记录的文档时,仅移动最新版本。When you move or copy documents that have version history, only the latest version is moved.

  1. 在管理中心,转到“用户”>“活动用户”页面。In the admin center, go to the Users > Active users page.

  2. 选择一个用户。Select a user.

  3. 在右侧窗格中,展开 " OneDrive 设置",然后在 "访问" 下,选择 "访问文件"。In the right pane, expand OneDrive Settings, and then next to Access, select Access files.

  4. 选择要打开文件位置的链接。Select the link to open the file location. 将文件下载到您的计算机上,或者选择 "移动到" 或 "复制到" 将它们移动或复制到您自己的 OneDrive 或共享库。Download the files to your computer, or select Move to or Copy to to move or copy them to your own OneDrive or to a shared library.

备注

您可以一次移动或复制最多 500 MB 的文件和文件夹。You can move or copy up to 500 MB of files and folders at a time.
移动或复制具有版本历史记录的文档时,仅移动最新版本。When you move or copy documents that have version history, only the latest version is moved.

  1. 在管理中心,转到“用户”>“活动用户”页面。In the admin center, go to the Users > Active users page.

  2. 选择一个用户。Select a user.

  3. 在右侧窗格中,展开 " OneDrive 设置",然后在 "访问" 下,选择 "访问文件"。In the right pane, expand OneDrive Settings, and then next to Access, select Access files.

  4. 选择要打开文件位置的链接。Select the link to open the file location. 将文件下载到您的计算机上,或者选择 "移动到" 或 "复制到" 将它们移动或复制到您自己的 OneDrive 或共享库。Download the files to your computer, or select Move to or Copy to to move or copy them to your own OneDrive or to a shared library.

备注

您可以一次移动或复制最多 500 MB 的文件和文件夹。You can move or copy up to 500 MB of files and folders at a time.
移动或复制具有版本历史记录的文档时,仅移动最新版本。When you move or copy documents that have version history, only the latest version is moved.

撤销对用户的 OneDrive 的管理员访问权限Revoke admin access to a user's OneDrive

作为全局管理员,你可以为自己提供对用户的 OneDrive 中的内容的访问权限,但您可能想要在不再需要时删除您的访问权限。As global admin, you can give yourself access to the content in a user's OneDrive, but you may want to remove your access when you no longer need it.

  1. 以全局管理员或 SharePoint 管理员身份登录到管理员中心Sign in to the admin center as a global admin or SharePoint admin.

    如果您收到一条消息,表明您没有访问管理中心的权限,则您的组织中没有管理员权限。If you get a message that you don't have permission to access the admin center, then you don't have administrator permissions in your organization.

  1. 以全局管理员或 SharePoint 管理员身份登录到管理员中心Sign in to the admin center as a global admin or SharePoint admin.

    如果您收到一条消息,表明您没有访问管理中心的权限,则您的组织中没有管理员权限。If you get a message that you don't have permission to access the admin center, then you don't have administrator permissions in your organization.

  1. 以全局管理员或 SharePoint 管理员身份登录到管理员中心Sign in to the admin center as a global admin or SharePoint admin.

    如果您收到一条消息,表明您没有访问管理中心的权限,则您的组织中没有管理员权限。If you get a message that you don't have permission to access the admin center, then you don't have administrator permissions in your organization.

  1. 在左窗格中,选择 "管理中心" " > SharePoint"。In the left pane, select Admin centers > SharePoint. (你可能需要选择“全部显示”以查看管理中心列表)。(You might need to select Show all to see the list of admin centers.)

  2. 如果出现经典 SharePoint 管理中心,请选择 "立即在页面顶部打开它" 以打开 SharePoint 管理中心。If the classic SharePoint admin center appears, select Open it now at the top of the page to open the SharePoint admin center.

  3. 在左窗格中,选择 "更多功能"。In the left pane, select More features.

  4. 在 "用户配置文件" 下,选择 "打开"。Under User profiles, select Open.

  5. 在 "人员" 下,选择 "管理用户配置文件"。Under People, select Manage User Profiles.

  6. 输入用户的名称,然后选择 "查找"。Enter the user's name and select Find.

  7. 右键单击该用户,然后选择 "管理网站集所有者"。Right-click the user, and then choose Manage site collection owners.

  8. 删除不再需要访问用户数据的人员,然后选择 "确定"Remove the person who no longer needs access to the user's data, and then select OK.

访问以前用户的 Outlook 数据Access the Outlook data of a former user

若要保存以前员工的电子邮件、日历、任务和联系人,请将信息导出到 Outlook 数据文件(.pst)。To save the email messages, calendar, tasks, and contacts of the former employee, export the information to an Outlook Data File (.pst).

  1. 将前员工的电子邮件添加到你的 Outlook (如果重置用户的密码,则可以将其设置为仅你知道的内容。)Add the former employee's email to your Outlook (If you reset the user's password, you can set it to something only you know.)

  2. 在 Outlook 中,选择 "文件"。In Outlook, select File.

    这就是功能区在 Outlook 2016 中的外观。

  3. 选择 "打开 & 导出 > 导入/导出"。Select Open & Export > Import/Export.

    Backstage 视图中的导入/导出命令

  4. 选择 "导出到文件",然后选择 "下一步"。Select Export to a file, and then select Next.

    "导入和导出向导" 中的 "导出到文件" 选项

  5. 选择 " Outlook 数据文件(.pst)",然后选择 "下一步"。Select Outlook Data File (.pst), and then select Next.

  6. 选择要导出的帐户,方法是选择名称或电子邮件地址,例如邮箱-Anne Weiler 或 anne@contoso.com。Select the account you want to export by selecting the name or email address, such as Mailbox - Anne Weiler or anne@contoso.com. 如果要导出帐户中的所有内容(包括邮件、日历、联系人、任务和便笺),请确保选中 "包含子文件夹" 复选框。If you want to export everything in your account, including mail, calendar, contacts, tasks, and notes, make sure the Include subfolders check box is selected.

    备注

    您可以一次导出一个帐户。You can export one account at a time. 如果要在导出一个帐户后导出多个帐户,请重复这些步骤。If you want to export multiple accounts, after one account is exported, repeat these steps.

    "导出 Outlook 数据文件" 对话框,其中选中了 top 文件夹并包含选中的子文件夹

  7. 选择“下一步”。Select Next.

  8. 选择 "浏览" 以选择保存 Outlook 数据文件(.pst)的位置。Select Browse to select where to save the Outlook Data File (.pst). 键入文件名 ,然后选择 "确定" 以继续。Type a file name, and then select OK to continue.

    备注

    如果您以前使用过导出,则将显示上一个文件夹位置和文件名。If you've used export before, the previous folder location and file name appear. 在选择 "确定" 之前键入其他文件名Type a different file name before selecting OK.

  9. 如果要导出到现有 Outlook 数据文件 (.pst),请在" 选项"下指定文件中已存在导出项目时要执行的操作。If you are exporting to an existing Outlook Data File (.pst), under Options, specify what to do when exporting items that already exist in the file.

  10. 选择“完成”****。Select Finish.

如果不创建新的 Outlook 数据文件(.pst)或使用受密码保护的文件,Outlook 将立即开始导出。Outlook begins the export immediately unless a new Outlook Data File (.pst) is created or a password-protected file is used.

  • 如果要创建 Outlook 数据文件(.pst),可选密码可帮助保护文件。If you're creating an Outlook Data File (.pst), an optional password can help protect the file. 在出现 "创建 Outlook 数据文件" 对话框时,在 "密码" 和 "验证密码" 框中键入密码,然后选择 "确定"When the Create Outlook Data File dialog box appears, type the password in the Password and Verify Password boxes, and then select OK. 在 " Outlook 数据文件密码" 对话框中,键入密码,然后选择 "确定"In the Outlook Data File Password dialog box, type the password, and then select OK.

  • 如果要导出到受密码保护的现有 Outlook 数据文件(.pst)中,请在 " Outlook 数据文件密码" 对话框中,键入密码,然后选择 "确定"If you're exporting to an existing Outlook Data File (.pst) that is password protected, in the Outlook Data File Password dialog box, type the password, and then select OK.

请参阅如何在 Outlook 2010 中将电子邮件、联系人和日历导出或备份到 outlook .pst 文件See how to Export or backup email, contacts, and calendar to an Outlook .pst file in Outlook 2010.

备注

默认情况下,你的电子邮件在12个月内可脱机使用。By default, your email is available offline for a period of 12 months. 如果需要,请参阅如何增加可脱机使用的数据If required, see how to increase the data available offline.

向另一个用户授予对以前用户的电子邮件的访问权限Give another user access to a former user's email

若要将前一个员工的电子邮件、日历、任务和联系人的访问权限授予另一个员工,请将该信息导入到另一个员工的 Outlook 收件箱。To give access to the email messages, calendar, tasks, and contacts of the former employee to another employee, import the information to another employee's Outlook inbox.

  1. 在 Outlook 中,转到 "文件 > 打开 & 导出 > 导入/导出"。In Outlook, go to File > Open & Export > Import/Export.

    这将启动 "导入和导出向导"。This starts the Import and Export Wizard.

  2. 选择 "从另一程序或文件导入",然后选择 "下一步"。Select Import from another program or file, and then select Next.

    导入和导出向导

  3. 选择 " Outlook 数据文件(.pst)",然后选择 "下一步"。Select Outlook Data File (.pst), and select Next.

  4. 浏览到要导入的 .pst 文件。Browse to the .pst file you want to import.

  5. 在 "选项" 下,选择要处理重复项的方式Under Options, choose how you want to deal with duplicates

  6. 选择“下一步”。Select Next.

  7. 如果为 Outlook 数据文件(.pst)分配了密码,请输入密码,然后选择 "确定"If a password was assigned to the Outlook Data File (.pst), enter the password, and then select OK.

  8. 设置用于导入项目的选项。Set the options for importing items. 通常不需要更改默认设置。The default settings usually don't need to be changed.

  9. 选择“完成”****。Select Finish.

备注

访问现有用户的 OneDrive 和电子邮件数据的步骤保持相同。The steps remain the same for accessing an existing user's OneDrive and email data.

提示

如果只想导入或还原 Outlook 数据文件(.pst)中的几个项目,则可以打开 Outlook 数据文件。If you want to import or restore only a few items from an Outlook Data File (.pst), you can open the Outlook Data File. 然后,在导航窗格中,将 "Outlook 数据文件" 文件夹中的项目拖到现有的 Outlook 文件夹中。Then, in the navigation pane, drag the items from Outlook Data File folders to your existing Outlook folders.

从 Office 365 中删除以前的员工Remove a former employee from Office 365

在 OneDrive 帐户上添加和删除管理员Add and remove admins on a OneDrive account

还原已删除的 OneDriveRestore a deleted OneDrive

OneDrive 保留和删除OneDrive retention and deletion