团队合作 – 人员体验Teamwork – People experiences

生产力分数通过 Microsoft 365 的使用和支持它的技术体验,提供组织数字化转型之旅的见解。Productivity Score provides insights into your organization's digital transformation journey through its use of Microsoft 365 and the technology experiences that support it. 你的组织的分数反映了人员和技术体验指标,并可以与类似你组织的基准进行比较。Your organization's score reflects people and technology experience measurements and can be compared to benchmarks from organizations similar to yours. 团队合作类别是衡量人员体验的一部分。The teamwork category is part of the measurements that falls under people experiences. 若要了解更多信息,请查看生产力 分数概述并 阅读 Microsoft 隐私声明To learn more, check out the Productivity Score overview and read Microsoft's Privacy Statement.

先决条件Prerequisites

要开始使用团队合作见解,需要获得组织中人员的许可:To get started with teamwork insights, people in your organization need to be licensed for:

  • Microsoft TeamsMicrosoft Teams
  • SharePointSharePoint
  • Exchange OnlineExchange Online

有关详细信息,请参阅 向用户分配许可证For more information, see assign licenses to users.

在用户过去 28 天内至少活跃于上述产品一次后,你将开始看到见解。After people have been active in the above products at least once in the last 28 days, you will start to see the insights.

为什么您的组织的团队合作分数很重要Why your org's teamwork score matters

组织工作效率的一个基本支柱是,当一组具有共同目标的人相互合作,并且使用共同资源实现共同成功时。A fundamental pillar for organizational productivity is when a group of people with a common goal work with each other and with common resources for collective success. 研究表明,当用户在共享工作区中共享信息和进行协作时,他们每周最多节省 4 小时。Research indicates that when people share information and collaborate in shared workspaces, they save up to 4 hours a week. 他们可以查找相关文档、查找以前讨论的上下文,以及实现共同目标。They can find related documents, find context for previous discussions, and deliver towards shared goals. 查看证据See theevidence

如何计算团队合作分数How we calculate the teamwork score

我们在体验中提供了主要见解,其中包含组织中此类别的关键指标。We provide a primary insight in the experience that contains the key metrics for this category in your organization. 然后,将在下面详述的评分框架用于这些指标来计算组织的分数。Then, a scoring framework, detailed below, is used for these metrics to calculate your organization’s score.

主要见解Primary insight

主要见解是查看使用 Microsoft Teams 上的电子邮件和消息进行通信,并与共享工作区中的云内容进行交互的所有人员。The primary insight looks at all the people who are communicating using email and messages on Microsoft Teams, and interacting with content on the cloud in shared workspaces. 在 Microsoft 365 中,Microsoft 365 组是人员在共享工作区中协同工作的基础,能够向组邮箱发送电子邮件、在 SharePoint 团队网站上共享文件,以及通过 Microsoft Teams 发送频道消息。Within Microsoft 365, Microsoft 365 Groups are the foundation for people to come together in a shared workspace with the ability to send emails to the group mailbox, share files on the SharePoint team site, and send channel messages through Microsoft Teams.

显示团队合作分数的主要见解的图表。

  1. 标头: 提供贵组织内执行以下任何活动的人的关键指标:Header: Provides the key metric of people inyour org performing any one the following activities:

    • 通过 Exchange 将电子邮件发送到组邮箱。Sending email to a group mailbox through Exchange.

    • 通过 Teams 发送频道消息Sending channel messages through Teams

    • 阅读和创建 (我们统称为 SharePoint 团队网站中) 交互的内容。Reading and creating content (what we collectively refer to as content interaction) in SharePoint team sites.

      作为在共享工作区内部或外部执行以下 (的所有人员百分比) :As a percentage of all people in your org who are performing any of the following activities (within or outside of shared workspaces):

      • 通过 Exchange 发送电子邮件。Sending email through Exchange.

      • 发送消息 (Microsoft Teams 上的聊天) 频道消息。Sending messages (chat or channel messages) on Microsoft Teams.

      • 在 OneDrive 或 SharePoint 上读取和创建内容。Reading and creating content on OneDrive or SharePoint.

        并且至少有权访问以下服务之一:Exchange、Microsoft Teams 或 SharePointAnd have access to at least one of the following services: Exchange, Microsoft Teams, or SharePoint

  2. 正文: 提供有关在共享工作区中完成内容通信和交互后如何对组织中工作效率产生积极结果的信息。Body: Provides more information on how communicating and interacting with content, when done within a shared workspace, can have positive outcomes for productivity in your organization.

  3. 可视化 (当前状态) :Visualization (current state):

    • 蓝色部分代表标题中表示的百分比的水平栏Horizontal bar where the blue portion represents the percentage expressed in the header
    • 突出显示用于计算标题 (百分比的分数) /分母Highlights the fraction (numerator/denominator) used for computing the percentage shown in the header
      • 数字:通过 Exchange 向组邮箱发送电子邮件的组织中用户的数量,或者通过 Teams 发送频道消息,或在 SharePoint 团队网站中阅读和创建内容的用户数量。Numerator: The number of people in your organization who send email to a group mailbox through Exchange, OR who are sending channel messages through Teams, OR reading and creating content in SharePoint team sites.
      • 分母:组织中的通过 Exchange 发送电子邮件,或在 Microsoft Teams 上发送消息 (聊天或频道消息) ,或在 OneDrive 或 SharePoint 上读取和创建内容,并且至少有权访问以下服务之一的人:Exchange、Microsoft Teams 或 SharePoint。Denominator: The number of people in your org who send emails through Exchange, OR send messages (chat or channel messages) on Microsoft Teams, OR read and create content on OneDrive or SharePoint, AND have access to at least one of the following services: Exchange, Microsoft Teams, or SharePoint.
    • 关键指标的对等基准值也显示为百分比。The peer benchmark value of the key metric is also shown as a percentage.
  4. 查看有关团队合作的资源: 选择此链接可查看帮助内容。View resources about teamwork: Select this link to view help content.

主要见解的趋势可视化Trend visualization of the primary insight

下图提供了主要见解中分子和关键指标的分母的趋势。The following chart provides the trend of the numerator and the denominator of the key metric in the primary insight. 它显示参与共享工作区的人数,以及过去 180 天内与内容通信或交互的数量。It shows the number of people engaged in shared workspaces, and the number of people communicating or interacting with content within the last 180 days. 图表上的每个数据点都是最近 28 天的活动聚合。Each data point on the line chart is an aggregate of activity for the last 28 days.

显示参与共享工作区的人数的图表。

记分框架Scoring framework

组织的团队合作分数以 (组织) 级别衡量用户是过去 28 天内在共享工作区中一致地进行通信还是参与文件活动。The teamwork score for your organization measures at an aggregate (organizational) level whether users are consistently communicating or engaging in file activity in shared workspaces within the last 28 days.

未在单个用户级别提供分数。Scores are not provided at the individual user level .

探索有关组织中团队合作的更多信息Explore more about teamwork in your organization

我们还提供有关您组织中人员如何协同工作的其他信息。We also provide additional information about how people in your organization work together. 这些额外指标不会直接影响你的工作效率分数,但有助于创建作为数字化转型一部分的行动计划。These additional metrics don't directly contribute to your Productivity Score, but are relevant in helping you create an action plan as part of your digital transformation.

人员参与共享工作区的细分Breakdown of how people engage in shared workspaces

显示组织中的人员如何参与共享工作区的图表。

  1. 标头: 显示所测量的不同类型的团队合作的详细细分。Header: Shows a detailed breakdown across the different types of teamwork being measured.
  2. 正文: 提供有关在共享工作区中工作的价值的信息,以帮助团队更有效。Body: Provides information on the value of working in shared workspaces to help teams be more effective.
  3. 可视化: 可视化效果显示与内容通信或交互的人在共享工作区中执行此操作的程度,如下所示:Visualization: The visualization shows the extent to which people who are communicating or interacting with content are doing so in shared workspaces, as follows:
    • 发送电子邮件:彩色部分和分数表示向组邮箱发送电子邮件的用户百分比。Sending email: The colored portion and the fraction represent the percentage of people sending email to group mailboxes. 该分数由以下部分组成:The fraction is comprised of:
      • 数字:过去 28 天内向组邮箱发送电子邮件的人。Numerator: People sending emails to group mailboxes in the last 28 days.
      • 分母:过去 28 天内发送电子邮件的人。Denominator: People sending emails in the last 28 days. 这是在通信工作效率分数的主要见解中标记为发送电子邮件的同一组人员。This is the same group of people who are marked as sending email in the primary insight of communication productivity score.
    • 发送消息: 颜色部分和分数表示在 Microsoft Teams 的频道中发送消息的百分比。Sending messages: The colored portion and the fraction represent the percentage of people sending messages in channels in Microsoft Teams. 该分数由以下部分组成:The fraction is comprised of:
      • 数字:过去 28 天内发送频道消息的人。Numerator: People sending channel messages within the last 28 days.
      • 分母:过去 28 天内发送聊天或频道消息的人。Denominator: People sending chat or channel messages in the last 28 days. 这是在"工作效率分数"中对通信类别的主要见解中标记为在 Microsoft Teams 中发送邮件的同一组人员。This is the same group of people who are marked as sending messages in Microsoft Teams in the primary insight of the communication category in Productivity Score.
    • 创建内容:彩色部分和分数表示在 Microsoft 365 SharePoint 团队网站上阅读或创建内容的人的百分比。Creating content: The colored portion and the fraction represent the percentage of people reading or creating content on Microsoft 365 SharePoint team sites.
      • 数字:在 Microsoft 365 组连接的团队网站上阅读或创建内容的人数。Numerator: Number of people reading or creating content on Microsoft 365 group connected team sites.
      • Denominator:有权访问 SharePoint 的人,他们读取或创建 OneDrive 或 SharePoint 网站中过去 28 天内任何类型的内容。Denominator: Number of people with access to SharePoint, who read or created content of any kind in OneDrive or SharePoint sites in the last 28 days.
  4. 查看相关内容: 选择此链接可查看帮助内容。View related content: Select this link to view help content.

按大小和年龄细分工作区参与Breakdown of workspace engagement by size and age

显示按大小和年龄分类的工作区参与度图表。

  1. 标头: 显示工作区中参与的分类,按工作区中成员数的大小和工作区使用时间(以月表示)进行细分。Header: Shows the categorization of engagement in workspaces, broken out by size for the number of members in the workspace, and the workspace age in months.

  2. 正文: 提供有关鼓励组织中人员仅保留促进更有效的团队合作所需的工作区的价值的信息。Body: Provides information about the value of encouraging people in your organization to keep only the workspaces that are needed to promote more effective teamwork.

  3. 可视化: 参与细分以跨越两个维度的热图的形式显示。Visualization: The engagement breakdown is shown in the form of a heat-map across two dimensions.

    • 工作区的大小: 工作区根据成员数分为三类:2-10 人、11-100 人以及 100 多人。Size of workspace: Workspaces are broken down into three categories based on the number of members: 2-10 people, 11-100 people, and over 100 people. " " 所有 " "类别包括所有大小类别。The "All" category includes all size categories.

    • 工作区的年龄: 工作区按自首次创建工作区以来的月数进行分类。Age of workspace: Workspaces are categorized by the number of months since the workspace was first created. " " 所有 " "类别包括所有年龄类别。The "All" category includes all age categories.

      图表上的每个单元格都有一个数字和颜色,该数字和颜色基于属于该类别的已参与工作区的百分比。Each cell in the chart has a number and color based on the percentage of engaged workspaces that belong in that category. 工作区类别基于该单元格的交集中显示的年龄和大小。The workspace categories are based on the age and size shown in the intersection of that cell. 例如,如果 11-100 人与 4-12 个月的交叉点的单元格的值为 52%,则意味着 52% 的工作区(成员数为 11-100,介于 4-12 个月之间)具有某种形式的参与。For example, if the cell at the intersection of 11-100 people and 4-12 months has a value of 52%, it means that 52% of the workspaces with 11-100 members that are between 4-12 months old, have some form of engagement. 百分比的计算公式为:The percentage is calculated as:

      • 分子: 过去 28 天内以通信形式参与 (电子邮件和频道消息) 或内容交互的工作区Numerator: Workspaces that have engagement in the form of communication (email and channel messages) or content interaction in the last 28 days
      • 分母 :组织过去 28 天内可用的所有工作区Denominator: all workspaces that are available in your org for the last 28 days
  4. 查看相关内容: 选择此链接可查看帮助内容。View related content: Select this link to view help content.

按参与级别细分工作区Breakdown of workspaces by level of engagement

显示按组参与的工作区细分的图表。

  1. 标头: 使用组电子邮件、频道消息和内容交互,按参与级别细分工作区。Header: Provides a breakdown of workspaces broken out by level of engagement, using group email, channel messages, and content interaction.
  2. 正文: 提供有关共享工作区中一致参与的价值的信息,以帮助他们提高团队合作效率。Body: Provides information on the value of consistent engagement in the shared workspaces to help make them more effective at teamwork.
  3. 可视化: 根据每周参与程度提供组织中工作区的视图。Visualization: Provides a view of the workspaces in your organization based on the intensity of engagement per week. 该视图包括针对团队合作中测量的不同活动类型的分布,以及涵盖以下类别的参与:The view includes distributions for different activity types measured within teamwork, in addition to any engagement, which covers the following categories:
    • 组电子邮件: 在过去 28 天内每周没有天数/1 天/2-3 天/4 天以上的组电子邮件活动的工作区百分比。Group email: Percent of workspaces that have no days/1 day/2-3 days/4+ days of group email activity per week over the last 28 days.
    • 频道消息: 在过去 28 天内每周没有天数/1 天/2-3 天/4 天以上频道消息的工作区百分比。Channel messages: Percent of workspaces that have no days/1 day/2-3 days/4+ days of channel messages per week over the last 28 days.
    • 内容读取或创建: 在过去 28 天内每周没有天数/1 天/2-3 天/4 天以上的读取或创建内容的工作区百分比。Content reading or creation: Percent of workspaces that have no days/1 day/2-3 days/4+ days of reading or creating content per week over the last 28 days.
  4. 查看相关内容: 选择此链接可查看帮助内容。View related content: Select this link to view help content.

在 Microsoft Teams 内使用团队Use of teams within Microsoft Teams

显示 Microsoft Teams 使用的共享工作区数的图表。

  1. 标头: 显示与 Microsoft Teams 团队关联的共享工作区的数量。Header: Shows the number of shared workspaces that have a Microsoft Teams team associated with them.

  2. 正文: 提供有关将 Microsoft Teams 团队附加到共享工作区的价值的信息,以帮助与其关联的人员在团队合作方面更有效。Body: Provides information about the value of having a Microsoft Teams team attached to the shared workspaces, to help make people associated with them more effective at teamwork.

  3. 可视化: Donut 图表的彩色部分反映附加有 Microsoft Teams 团队的工作区的百分比。Visualization: The colored part of the donut chart reflects the percentage of workspaces that have a Microsoft Teams team attached to them. 百分比的计算公式如下:The percentage is calculated as follows:

    • 数字:组织中过去 28 天内有一个 Microsoft Teams 团队与其关联的共享工作区的数量Numerator: The number of shared workspaces in your organization that had a Microsoft Teams team associated with them in the last 28 days

    • 分母:过去 28 天内组织中的共享工作区数量Denominator: The number of shared workspaces in your org in the last 28 days

      Donut 图表中心中的数字表示与 Microsoft Teams 团队关联的共享工作区的总数。The number in the center of the donut chart represents the total number of shared workspaces that have a Microsoft Teams team associated with them.

  4. 查看相关内容: 选择此链接可查看帮助内容。View related content: Select this link to view help content.

Microsoft 365 应用运行状况 – 技术 (文章) Microsoft 365 apps health – Technology experiences (article)
通信 – 人员体验 (文章) Communication – People experiences (article)
内容协作 – 人员体验 (文章) Content collaboration – People experiences (article)
会议 – 人员体验 (文章) Meetings – People experiences (article)
移动性 – 人员体验 (文章) Mobility – People experiences (article)
工作效率分数的隐私控件 (文章) Privacy controls for Productivity Score (article)