Microsoft Viva Topics 概述Microsoft Viva Topics overview

Viva Topics 使用 Microsoft AI 技术、Microsoft 365、Microsoft Graph、搜索和其他组件和服务,通过用户日常使用的 Microsoft 365 应用,从 SharePoint 新式页面和 Microsoft 搜索开始,为用户提供知识。Viva Topics uses Microsoft AI technology, Microsoft 365, Microsoft Graph, Search, and other components and services to bring knowledge to your users in Microsoft 365 apps they use everyday, starting with SharePoint modern pages and Microsoft Search.



Viva Topics 可帮助解决许多公司的关键业务问题 - 需要时为用户提供信息。Viva Topics helps to address a key business issue in many companies - providing the information to users when they need it. 例如,新员工需要快速了解许多新信息,在浏览公司信息时遇到他们不知道的术语。For example, new employees need to learn a lot of new information quickly, and encounter terms they know nothing about when reading through company information. 要了解更多信息,用户可能需要放下手头的工作并花费宝贵时间搜索详细信息,例如,有关术语含义的信息、组织中谁是某个主题方面的专家,以及可能与术语相关的网站和文档。To learn more, the user might need to step away from what they are doing and spend valuable time searching for details, such as information about what the term is, who in the organization is a subject matter expert, and maybe sites and documents that are related to the term.

Viva Topics 使用 AI 自动搜索和识别组织中的 主题Viva Topics uses AI to automatically search for and identify topics in your organization. 它会编译有关它们的信息,例如简短说明、处理主题的人员,以及与此相关的网站、文件和页面。It compiles information about them, such as a short description, people working on the topic, and sites, files, and pages that are related to it. 知识经理或撰稿人可以选择根据需要更新主题信息。A knowledge manager or contributor can choose to update the topic information as needed. 用户可以访问这些主题,这意味着,在新闻和页面中的新式 SharePoint 网站上将显示该主题的所有实例。The topics are available to your users, which means that for every instance of the topic that appears in a modern SharePoint site in news and pages, the text will be highlighted. 用户可以选择主题,以便通过主题详细信息深入了解该主题。Users can choose to select the topic to learn more about it through the topic details. 也可在 SharePoint 搜索中查找主题。Topics can also be found in SharePoint Search.

如何向用户显示主题How topics are displayed to users

当 SharePoint 新闻和页面上的内容中提及主题时,你将看到其突出显示。When a topic is mentioned in content on SharePoint news and pages, you'll see it highlighted. 你可以从突出显示中打开主题摘要。You can open the topic summary from the highlight. 从摘要的标题中打开主题详细信息。Open the topic details from the title of the summary. 可以自动标识所提及主题,或者已由页面作者通过直接引用将主题添加到页面。The mentioned topic could be identified automatically or have been added to the page with a direct reference to the topic by the page author.

主题要点

知识索引Knowledge indexing

Viva Topics 使用 Microsoft AI 技术以识别 Microsoft 365 环境中的 主题Viva Topics uses Microsoft AI technology to identify topics in your Microsoft 365 environment.

主题是一个在组织方面具有重要意义的短语或术语。A topic is a phrase or term that is organizationally significant or important. 它对于组织具有特定含义,而且具有相关资源,可帮助人们了解组织的含义并查找相关详细信息。It has a specific meaning to the organization, and has resources related to it that can help people understand what it is and find more information about it. 对组织来说,许多不同类型的主题都具有重要意义。There are lots of different types of topics that will be important to your organization. Microsoft AI 技术最初专注于以下类型:Initially, the Microsoft AI technology focuses on the following types:

  • 项目Project
  • 事件Event
  • 组织Organization
  • 位置Location
  • 产品Product
  • 创意工作Creative work
  • 研究领域Field of study

当识别了一个主题且 AI 确定其信息足够成为建议的主题时,主题页面 将显示通过主题索引收集的信息,例如:When a topic is identified and AI determines that it has enough information for it to be a suggested topic, a topic page displays the information that was gathered through topic indexing, such as:

  • 备用名称和首字母缩略词。Alternate names and acronyms.
  • 主题的简要说明。A short description of the topic.
  • 可能熟悉此主题的人。People who might be knowledgeable about the topic.
  • 与主题相关的文件、页面和网站。Files, pages, and sites that are related to the topic.

知识管理员可选择对租户中所有 SharePoint 网站进行主题爬网,或仅选择特定内容。Your knowledge admins can choose to crawl all SharePoint sites in your tenant for topics, or to just select certain ones.

请参阅 主题发现和策展See Topic discovery and curation

角色Roles

当你在 Microsoft 365 环境中使用 Viva Topics 时,你的用户将具有以下角色:When you use Viva Topics in your Microsoft 365 environment, your users will have the following roles:

  • 主题查看者:可以在其至少具有 阅读 权限的 SharePoint 新式网站上或 Microsoft 搜索中看到主题要点的用户。Topic viewers: Users who can see topic highlights on SharePoint modern sites that they have at least Read access to, and in Microsoft Search. 他们可以选择主题要点以查看主题页面中的主题详细信息。They can select topic highlights to see topic details in topic pages. 主题查看者可以提供有关主题的有用性的反馈。Topic viewers can provide feedback on how useful a topic is to them.

  • 撰稿人:有权限编辑现有主题或创建新主题的用户。Contributors: Users who have rights to edit existing topics or create new ones. 知识管理员通过 Microsoft 365 管理中心的 Viva Topics 设置为用户分配撰稿人权限。Knowledge admins assign contributor permissions to users through the Viva Topics settings in the Microsoft 365 admin center. 请注意,还可选择授予所有主题查看者编辑和创建主题的权限,以便每个人都可以为他们看到的主题撰稿。Note that you can also choose to give all topic viewers the permission to edit and create topics so that everyone can contribute to topics that they see.

  • 知识经理:在主题生命周期中指导主题的用户。Knowledge managers: Users who guide topics through the topic lifecycle. 知识经理使用主题中心中的“管理主题”页面确认 AI 建议的主题,删除不再相关的主题,编辑现有主题或创建新主题,且是唯一有权访问该主题的用户。Knowledge managers use the Manage Topics page in the Topic center to confirm AI-suggested topics, remove topics that are no longer relevant, as well as edit existing topics or create new ones, and are the only users who have access to it. 知识管理员通过 Microsoft 365 管理中心的 Viva Topics 管理设置为用户分配知识经理权限。Knowledge admins assign knowledge manager permissions to users through the Viva Topics admin settings in the Microsoft 365 admin center.

  • 知识管理员:知识管理员设置 Viva Topics,并通过 Microsoft 365 管理中心的管理控件进行管理。Knowledge admins: Knowledge admins set up Viva Topics and manage it through the admin controls in the Microsoft 365 admin center. 目前,Microsoft 365 全局管理员或 SharePoint 服务管理员可充当知识管理员。Currently, a Microsoft 365 global or SharePoint administrator can serve as a knowledge admin.

有关详细信息,请参阅 Viva Topics 角色See Viva Topics roles for more information.

主题管理Topic management

在组织的“主题中心”内的“管理主题”页面进行主题管理。Topic management is done in the Manage topics page in your organization's Topic center. 主题中心在设置过程中创建,充当组织的知识中心。The Topic center is created during setup and serves as your center of knowledge for your organization.

虽然所有获许可用户都可以在主题中心中查看与他们连接的主题,但只有拥有 管理主题 权限的用户(知识经理)才能查看和使用“管理主题”页面。While all licensed users can see topics they're connected with in the Topic center, only users with Manage topics permissions (knowledge managers) can view and use the Manage topics page.

知识经理可以:Knowledge managers can:

  • 确认或删除在租户中发现的主题。Confirm or remove topics that were discovered in your tenant.
  • 根据需要手动创建新主题(例如,如果提供的信息不够充分,无法通过 AI 发现)。Create new topics manually as needed (for example, if not enough information was provided for it to be discovered through AI).
  • 编辑现有主题页面。Edit existing topic pages.

有关详细信息,请参阅 主题中心中的管理主题See Manage topics in the Topic center for more information.

管理员控件Admin controls

Microsoft 365 管理中心中的管理员控件允许你管理 Viva 主题。Admin controls in the Microsoft 365 admin center allow you to manage Viva Topics. 它们允许 Microsoft 365 全局管理员或 SharePoint 管理员:They allow a Microsoft 365 global or SharePoint administrator to:

  • 控制允许你组织中的哪些用户查看 SharePoint 新式页面或 SharePoint 搜索结果中的主题。Control which users in your organization are allowed to see topics in SharePoint modern pages or in SharePoint search results.
  • 控制将爬网哪些 SharePoint 网站以识别主题。Control which SharePoint sites will be crawled to identify topics.
  • 从找到的主题中排除特定主题。Exclude specific topics from being found.
  • 控制哪些用户可以在主题中心管理主题。Control which users can manage topics in the topic center.
  • 控制哪些用户可以创建和编辑主题。Control which users can create and edit topics.
  • 控制哪些用户可以查看主题。Control which user can view topics.

请参阅 分配用户权限管理主题可见性,以及 管理主题发现,以了解有关管理员控制的详细信息。See assign user permissions, manage topic visibility, and manage topic discovery for more information about admin controls.

主题策展和反馈Topic curation & feedback

AI 将持续工作,以便随环境变化提供建议,以改进主题。AI will continually work to provide you suggestions to improve your topics as changes occur in your environment.

具有编辑或创建主题权限的用户可以直接在想要更正或添加其他信息时更新主题页面。Users with edit or create topics permissions can make updates to topic pages directly if they want to make corrections or add additional information. 他们还可以添加新的 AI 无法识别的主题。They can also add new topics that AI wasn't able to identify. 如果这些手动添加的主题有足够的信息,并且 AI 能够识别这种类型的主题,则 AI 提供的其他建议可能会增强这些手动添加的主题If there's enough information on these manually added topics, and AI is able to identify this type of topic, additional suggestions from AI may enhance these manually added topics

系统可能会询问你允许其查看日常工作主题的用户该主题是否有用。Users that you allow access to see topics in their daily work might be asked if the topic was useful to them. 系统会查看这些回复,使用回复来改进主题要点,并可帮助确定主题摘要和主题详细信息中显示的内容。The system looks at these responses and uses them to improve the topic highlight, and help determine what's shown on topic summaries and in topic details.

此外,具有适当权限的用户可以标记与主题相关的项目(例如 Yammer 对话)并将其添加到特定主题。Additionally, users with proper permissions can tag items such as Yammer conversation that are relevant to a topic, and add them to a specific topic.

请参阅 主题发现和策展See Topic discovery and curation

另请参阅See also