EOP 中的隔离电子邮件Quarantined email messages in EOP

在具有 Exchange Online 邮箱的 Microsoft 365 组织或独立 Exchange Online Protection (EOP) 组织中,可以使用隔离来保留潜在危险或不需要的邮件。In Microsoft 365 organizations with mailboxes in Exchange Online or standalone Exchange Online Protection (EOP) organizations without Exchange Online mailboxes, quarantine is available to hold potentially dangerous or unwanted messages.

如果发现任何附件包含恶意软件,反恶意软件策略将自动隔离邮件。Anti-malware policies automatically quarantine a message if any attachment is found to contain malware. 有关详细信息,请参阅在 EOP 中配置反恶意软件策略For more information, see Configure anti-malware policies in EOP.

默认情况下,反垃圾邮件策略隔离网络钓鱼邮件,将垃圾邮件和批量电子邮件发送到用户的"垃圾邮件"文件夹。By default, anti-spam polices quarantine phishing messages, and deliver spam and bulk email messages to the user's Junk Email folder. 但是,您还可以创建和自定义反垃圾邮件策略以隔离垃圾邮件和批量电子邮件。But, you can also create and customize anti-spam policies to quarantine spam and bulk-email messages. 有关详细信息,请参阅在 EOP 中配置反垃圾邮件策略For more information, see Configure anti-spam policies in EOP.

用户和管理员可以使用隔离邮件:Both users and admins can work with quarantined messages:

  • 管理员可以为所有用户使用所有类型的隔离邮件。Admins can work with all types of quarantined messages for all users. 只有管理员才能处理被隔离为恶意软件、高可信度网络钓鱼的邮件,或者由于邮件流规则 (也称为传输规则) 。Only admins can work with messages that were quarantined as malware, high confidence phishing, or as a result of mail flow rules (also known as transport rules). 有关详细信息,请参阅在 EOP 中以管理员身份管理已隔离邮件For more information, see Manage quarantined messages and files as an admin in EOP.

  • 如果自 2020 年 4 月网络钓鱼起,邮件被隔离为垃圾邮件、批量电子邮件或 (,用户可以处理作为收件人的隔离邮件) 邮件。Users can work with quarantined messages where they are a recipient if the message was quarantined as spam, bulk email, or (as of April 2020) phishing. 有关详细信息,请参阅在 EOP 中查找并释放作为 用户隔离的邮件For more information, see Find and release quarantined messages as a user in EOP.

    为了防止用户管理自己的隔离网络钓鱼邮件,管理员可以为反垃圾邮件策略中的网络钓鱼电子邮件筛选裁定配置不同的操作。 To prevent users from managing their own quarantined phishing messages, admins can configure a different action for the Phishing email filtering verdict in anti-spam policies. 有关详细信息,请参阅在 EOP 中配置反垃圾邮件策略For more information, see Configure anti-spam policies in EOP.

  • 管理员和用户可以在隔离时向 Microsoft 报告误报。Admins and users can report false positives to Microsoft in quarantine.

有关隔离功能详细信息,请参阅隔离 常见问题解答For more information about, quarantine, see Quarantine FAQ.